Mama Bear's Day Nursery & Pre-School (Plymouth)

Springhill Green, Pennycross, Plymouth PL2 3RW
Submit a Review
9.9 108 Reviews
  • Mama Bear's Day Nursery & Pre-School (Plymouth), Plymouth
Mama Bear's Day Nursery & Pre-School (Plymouth) is skilled at allowing babies, toddlers and pre-schoolers to develop in a healthy and positive manner. Supported by an experienced and friendly team of staff, children are able to learn through play, practicing communication, creativity and all-weather play.

The nursery has its own kitchens, with good health and nutrition as important to the team as a quality early years education. Regular professional development keeps standards high and in line with Ofsted objectives.

Show Mama Bear's Day Nursery & Pre-School (Plymouth) on the Map

Care Provided by Mama Bear's Day Nursery & Pre-School (Plymouth)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Alex Davis (Nursery Manager)
  • Number of Childcare Staff
  • 31
  • Total Places for Children
  • 115
  • Age Range
    • from 0 years 0 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00
  • When Closed
  • Bank Holidays & Christmas

Mama Bear's Day Nursery & Pre-School (Plymouth) Reviews (108)

Total of 108, showing 1-20
9.9

Mama Bear's Day Nursery & Pre-School (Plymouth) has a Review Score of 9.9 (9.922) out of 10, based on 54 reviews in the last 2 years. Over all time Mama Bear's Day Nursery & Pre-School (Plymouth) has 108 reviews.

Overall Experience

  • 103
  • 5
  • 0
  • 0
  • 0

Date Published

108
0
1
54
54

Review from Tina N (Mother of Child) published on 26 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An absolute gem of a nursery! Amazing staff, the same staff were there for my son 7 years ago and now my daughter can’t fault it. Fresh food on site and and framework followed for key stages. Big outdoor space flexible booking and lots of activities arranged each day I wouldn't send my kids anywhere
else.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Jess B (Mother of Child) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mama Bear's is such a great nursery. Both my boys have attended and they have always been happy to go in and love all the staff that work there.
My oldest son is in school and still has to go in to see his preschool teachers and give them a hug every time.
All the staff are friendly and cheerful
with the kids and do a range of activities every day which are fun and engaging.
My son loves his abc’s, singing the song and recognising the letters everywhere. The staff in his room have really honed in on this and encouraged him and he is learning so much.
The ladies in reception are always so friendly and helpful with any queries.
The food must be better than mine as he eats more at nursery than at home!
We have been through some health issues with our son in the last 12 months and the nursery couldn’t have been more accommodating, even getting a community nurse in to talk to the staff and teach them about administering his medicine.

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for your review. We love that your eldest son still comes in to visit us!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from J A (Mother of Child) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing. Cannot thank all the staff enough. Everyone is always so helpful and friendly. The admin department and manager always go above and beyond to help in any way they can. Everyone in the baby room is incredible and it gives me such peace of mind knowing my daughter is looked after so
well.

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for your lovely review. We will share this review with our team.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from S W (Mother of Child) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mama Bears at Springhill is a fantastic setting that provides excellent provision for the children. All practitioners are friendly, caring and supportive. Have recommended this nursery to all family and friends.

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for your review and thank you for recommending us to family and friends.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Chloe M (Mother of Child) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mama Bear's in Pennycross are absolutely amazing. All of the staff are so kind, welcoming and friendly. My daughter is absolutely thriving in the baby room. Nothing is ever too much trouble for the staff. I am kept fully updated throughout the day on what my daughter is eating, what activities she is
completing, how long she is napping and when her nappy is being changed.
Mama Bear's are very good at keeping parents informed regarding any illnesses that may be within the nursery setting.
I am so glad I chose to send my daughter to Mama Bears, I wouldn't send her anywhere else!

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for your lovely review. We will share this with our team!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Charlotte G (Mother of Child) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing, they go above and beyond to not only support the child but also to support the family, from having a negative experience in a different nursery I can't thank Mama Bears Day Nursery enough. They have restored my faith back into nurseries and my son absolutely loves his nursery.

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

We are pleased we have restored your faith! Thank you for your review.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Lauren E (Mother of Child) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was extremely nervous about leaving my daughter to return to work as she had been so poorly as a newborn. I reviewed endless amounts of nurseries before attending Mama Bears in Pennycross. As soon as I walked in, and was greeted at reception by two members of staff the manager and I was 110% sure
I wanted my daughter to attend. The way they all interacted with my daughter was so warm and lovely. When I came back to review the nursery with my partner, the manager remembered that my daughter had an appointment that week and asked how we got on, which meant a lot to us.
My daughter absolutely loves Mama Bears, they accommodate all of her needs and she truly loves attending. The girls are always so friendly and professional, and I honestly can’t talk highly enough of them. They have made returning to work such an easy transition as I know my child is so happy and content there and always has the best day! Thank you girls for everything you do for all the children. You truly are amazing!

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for your lovely review. We will share this with our nursery team.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Morgane C (Mother of Child) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my children love going to nursery at Mama Bears, very often mentioning the practitioners and how great they are. All the employees are very pleasant and caring. The flexibility of the setting means I was able to go on holiday for a long period of time without the worry of paying a huge nursery
bill during that time.
Just a great team! Thank you Mama Bear's!

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for your review.
We are pleased we can offer you flexibility and you can enjoy the holidays without worrying about paying to save your place.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Liz N (Mother of Child) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are lovely, very accommodating with any requests and most of all my son loves going is well looked after and offered activities that keep him stimulated and interested in going.
A big plus for me is they also make the food on site so if the children don't eat they always offer an alternative
homemade later on.

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for your review.
We often make alternatives!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Clare S (Mother of Child) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery is amazing I have been using them for the past 8 years for my 3 daughters. The staff are friendly and go above and beyond. My daughter loves going to nursery and even wants to go on the days she's not in.
They do loads of different activities. The food that is provided is excellent and
my children have always had seconds. I cannot recommend highly enough.
I am sad for the day my daughter leaves and we are no longer part of the nursery.

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for your review.
We will also be sad when your youngest leaves us!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Donna E (Mother of Child) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has learned so much from Mama Bear's, she's totally potty trained and learnt to count. Excellent staff, friendly and kind I would definitely recommend the nursery to anybody who looking for their child.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from K G (Mother of Child) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all so lovely and friendly, they help ensure my son always has a fun and activity-filled day. I can tell they really care about him and they give me lots of information about his day at the end of every day. They always make me feel like I can ask everything and will always make sure they
can find an answer.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Jasmin F (Mother of Child) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at Mama Bear's since November 2023 and has really settled in well. The staff are dedicated, and caring and engage our son so well. He loves all the activities and always brings home the lovely things he has made. We have seen real progress in his speech since joining, we are really pleased
with the care he receives.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from S A (Mother of Child) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery/preschool. My daughter who started there in September 2023 and is now 4.5 years old loves it there. The team are all lovely and always so helpful and supportive. Would highly recommend this nursery to anyone looking.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from J W (Mother of Child) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a fab nursery! All the staff are so friendly & know our little one! Would highly recommend it. Our little one settled in so quickly. We get lovely updates with photos on the nursery app which is fab for keeping us in the loop of what our daughter is doing/learning about.

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

thank you for your review.
We are pleased to read that you enjoy our nursery app.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Abi W (Mother of Child) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always lovely and welcoming every morning, every time you go into the nursery, collecting my son from his room! The workers are such a credit to their jobs and to the company. Wouldn’t like to go anywhere else.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from L P (Mother of Child) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been really struggling with his speech but Mama Bear's has gone above and beyond to make sure my child has everything he needs and the right people to help him to talk. They have made me and my son feel very welcome from day dot. My son is always excited to go to nursery.

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for your review.
We are glad you feel welcome and supported here.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Sophie B (Mother of Child) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have sent both of my children here in the past 6 years and would not pick anywhere else. I feel it is vital to find somewhere that feels like home from home and Mama Bear's was just that. The staff are amazing at what they do, extremely caring and nurturing, and have helped and encouraged the development
of both of my children from the get-go. The management is fab and office staff plays a huge role too! It’s a very family-orientated setting and both children have always been nothing short of happy there. Iv been so impressed and so nice to see them both thrive! Thanks, Mama Bear's.

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for your lovely review.
We are so pleased to hear that you feel both boys have thrived within our nursery environment.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Siobhan B (Mother of Child) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff. Very caring and informative of my son's day.
Love the app to see pictures and his development and to communicate. Lots of themed days to join in on.
Freshly cooked food and helped us with his weaning.

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for your review.
We are pleased to hear we have helped with the weaning journey!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Elizabeth T (Mother of Child) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter loves the nursery, the staff in the baby room have formed great relationships with her and she really enjoys her sessions. She also loves the food and eats things she’d never have at home!

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for your review.
We are pleased she enjoys our home cooked food and is trying new food also!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Current Review Score: 9.9 (9.922)

Overview of Review Score

The Review Score of 9.9 (9.922) out of 10 for Mama Bear's Day Nursery & Pre-School (Plymouth) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 54 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 54 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.922 for Mama Bear's Day Nursery & Pre-School (Plymouth) is calculated as follows: ( (595 Excellents x 5) + (48 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 644 Ratings = 4.922

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mama Bear's Day Nursery & Pre-School (Plymouth) is based on 54 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 115 number of registered child places is 23, which has been reached with 54 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Mama Bear's Day Nursery & Pre-School (Plymouth)

What is the Age Range of Children that Mama Bear's Day Nursery & Pre-School (Plymouth) accepts?

Mama Bear's Day Nursery & Pre-School (Plymouth) accepts Children aged from 0 years 0 months to 5 years 0 months.

What Days & Hours is Mama Bear's Day Nursery & Pre-School (Plymouth) Open?

Mama Bear's Day Nursery & Pre-School (Plymouth) is open: Monday 07:00-18:00, Tuesday 07:00-18:00, Wednesday 07:00-18:00, Thursday 07:00-18:00, Friday 07:00-18:00.

How many Children does Mama Bear's Day Nursery & Pre-School (Plymouth) have capacity for?

Mama Bear's Day Nursery & Pre-School (Plymouth) has capacity for a total of 115 Children.

How far is Mama Bear's Day Nursery & Pre-School (Plymouth) to the centre of Plymouth?

2.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Mama Bear's Day Nursery & Pre-School (Plymouth) to verify any information. View our terms and conditions. Mama Bear's Day Nursery & Pre-School (Plymouth) has an Enhanced Service – more info.