Mama Bear's Day Nursery & Pre-School (Plymouth)

Springhill Green, Pennycross, Plymouth PL2 3RW
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9.9 108 Reviews
  • Mama Bear's Day Nursery & Pre-School (Plymouth), Plymouth
Mama Bear's Day Nursery & Pre-School (Plymouth) is skilled at allowing babies, toddlers and pre-schoolers to develop in a healthy and positive manner. Supported by an experienced and friendly team of staff, children are able to learn through play, practicing communication, creativity and all-weather play.

The nursery has its own kitchens, with good health and nutrition as important to the team as a quality early years education. Regular professional development keeps standards high and in line with Ofsted objectives.

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Care Provided by Mama Bear's Day Nursery & Pre-School (Plymouth)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Alex Davis (Nursery Manager)
  • Number of Childcare Staff
  • 31
  • Total Places for Children
  • 115
  • Age Range
    • from 0 years 0 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00
  • When Closed
  • Bank Holidays & Christmas

Mama Bear's Day Nursery & Pre-School (Plymouth) Reviews (108)

Total of 108, showing 21-40
9.9

Mama Bear's Day Nursery & Pre-School (Plymouth) has a Review Score of 9.9 (9.919) out of 10, based on 50 reviews in the last 2 years. Over all time Mama Bear's Day Nursery & Pre-School (Plymouth) has 108 reviews.

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  • 103
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Review from Sophie R (Mother of Child) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing nursery with friendly, hardworking staff that do their utmost to put the children's needs first. My son is always so happy when I pick him up, telling me how much fun he had and the different activities he has done throughout the day. The staff keep you well informed of any information regarding
your child, as well as keeping you up to date on an app with your child's progress, what they've been up to, and what they've eaten for mealtimes. Highly recommended.

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for your review.
It's lovely to hear that your son is excited to share his day with you when you collect him!


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Review from Vicki L (Mother of Child) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child receives outstanding care at Mama Bear's Day Nursery. I cannot fault anything at all. The staff are welcoming and kind, my child is always happy in their care and enjoys going to nursery. I feel she is safe there more importantly. The communication is great and they have been accommodating
to our needs. I couldn’t recommend this nursery enough to other parents!

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for your review.
Its means so much to hear such lovely comments and to know that you speak so highly of us too.


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Review from Nese M (Mother of Child) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My boy has been going to the Mama Bears for almost 3 years.
He has developed incredibly throughout his time with the help of the staff, he adores going and speaks so highly of his key workers.
We will both be extremely sad when he leaves for school but couldn’t have wished for a great place for
him to develop his first years.

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for your review.
We will really miss your son when he leaves us to start his new journey at big school!


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Review from S W (Mother of Child) published on 6 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son is a very clingy baby who has started nursery here, they are great with him and he has a great time. They keep us up to date through the nursery app so we know how he he doing throughout his session there.
He does lots of activities.

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Review from S G (Mother of Child) published on 6 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery, my son was here for 3 years my daughter has been here for over a year now and they have both loved it all staff are amazing nothing is ever too much trouble for them and the support and communication are brilliant.

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Review from L R (Grandmother of Child) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just wanted to say a big thank you to all the girls that I have met over the last few years when I have collected my granddaughters, one who left last year. You have an amazing nursery and you all do a fantastic job with the children. I know both of my granddaughters truly loved being at Mama Bear's
Day Nursery & Pre-School (Plymouth) and I really enjoyed dropping off and picking up my granddaughters. So thank you all for everything.

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for your lovely review.
We will miss you all!


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Review from Eta V (Mother of Child) published on 26 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter attends Mama Bears Nursery in Springhill since she was 9 months old. The professionalism and care of the team there is phenomenal to our daughter and also to us as parents. We have watched her growth in learning and development has been amazing. The app is always updated and the teachers
and manager are so approachable. Safety and security is paramount at this nursery as well so we do not worry when she is at nursery. Medically trained at first aid and their quick response when our daughter fell ill at nursery put us at ease really quickly when we were worried. It is a nursery where you as parents feel like you belong to a family as it is very family-orientated.

Reply from Erica Cross, Marketing Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for your lovely comments - we will share these with the team.


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Review from M C (Mother of Child) published on 13 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little one has settled very well into Mama Bear's after only a couple of months, the staff are extremely welcoming, smiley and approachable. My little one really enjoys nursery and is always so excited to come here every time. I feel assured my little one is safe here, all whilst learning/developing
and being surrounded by such engaging staff members.

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Review from V W (Mother of Child) published on 11 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’ve sent both my children to Mama Bear's Springhill Green and it’s so important to find a place where you are happy and your child is getting the best care whilst you go to work. With 5 years apart, the team have remained the same. The team are fantastic and we are very thankful for all that they do.
The children have a great time.

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for your review.
We are very lucky to have a wonderful and consistent team here!


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Review from J L (Mother of Child) published on 11 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot put into words how wonderful and welcoming Mama Bear's Plymouth have been to my son, my husband and me.
From the very first session, I have felt absolutely confident in my son's care. Regular updates and pictures always make me feel included and in the loop during the day. Our little one has
bonded so well with his care leader, she is absolutely phenomenal with him I couldn't ask for better!
Thank you so much to Mama Bear's and a special thank you to the bouncy room and the ladies at reception you have no idea how much reassurance you have given us!

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for your lovely review.
It’s lovely to read your child has settled into our Bouncy room and has a great bond with his key person.


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Review from R A (Mother of Child) published on 11 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always friendly and caring towards my son and have really encouraged him to learn the things he needs to before starting school. His confidence has grown and I now feel he is well-prepared for when he leaves. I will miss the nursery especially after both our boys went there.

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for your review.
We will miss you all when the school adventure begins!


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Review from M F (Mother of Child) published on 10 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are really happy with the progress our daughter is making in the preschool setting. They promote her independence whilst giving her support when required.
Our daughter is always really excited to attend each day and clearly has a good relationship with the staff in her room.
We were apprehensive
about moving from a small childminder setting to a nursery setting but the switch really worked for our daughter and feel the larger setting will make a smoother transition to primary school.

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for your review.
We are pleased to hear your child managed the transition to our nursery so well.


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Review from Lauren C (Mother of Child) published on 10 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended this nursery for 3 years and has been in every room of it. Staff are always friendly, accommodating and welcoming. They have a portal which they are brilliant at updating to show what your child has eaten, what they have done and any news the parents need to know. I think all
in all it’s a great nursery and I will be sad when my child moves on to go to school.

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for your review.
We will miss you all when your next adventure begins!


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Review from Z C (Mother of Child) published on 10 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mama Bear's Springhill Green looked after my daughter a few years ago and now cares for my little boy. The service I have experienced from them over the last 5 years has been nothing but outstanding. The girls in the bouncy room are all amazing and the staff are so friendly and flexible providing brilliant
support to parents trying to manage changing schedules around work. I wouldn’t dream of putting my children anywhere else. I get daily updates of all the lovely activities my little boy is doing and can see his progress coming along so beautifully with the girl's support. He is always eating home-cooked food and playing outside in the fresh air with his friends. Thank you so much Mama Bear's.

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for your lovely review.
We are pleased to hear you enjoy our updates on the app.


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Review from Hetty U (Mother of Child) published on 10 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a really brilliant nursery! The staff are lovely and caring, and do a really brilliant job of ensuring my daughter has a great day, makes friends and learns new things! I can't thank the staff enough - they are great communicators, and really helpful and understanding.

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Review from Michelle R (Mother of Child) published on 10 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn’t fault mama bears Spring Hill both my children have been here. Along with other family members. The team are such a joy and makes you feel at ease when leaving children if they struggle with staying.

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Review from Gemma A (Mother of Child) published on 8 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My first child started Mama Bears at Springhill Green in June 2018 and my youngest now attends. It is such a lovely, caring and supportive environment for them and they have both built lovely relationships with the team. Never questioned my decision and cannot speak more highly of all of the team at
Mama Bears.

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Review from Stephanie B (Mother of Child) published on 8 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my boys have attended Mama Bears, Springhill Green since they were 9 months old and they have developed and learned so many things in that time. My eldest is now at school and my youngest is nearly 3 and absolutely loves going to nursery, he runs in and is excited to tell me all about his day
when I collect him. The Manager and the Team are amazing and I cannot rate them and the nursery as a whole, highly enough.

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Review from K G (Mother of Child) published on 7 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment you step in the doors, you can feel the care in the environment. The children's best interests are always at the heart of everything they do. The staff are friendly, helpful and considerate, and they go out of their way to match your child's routine at home to the nursery setting. I
would highly recommend this nursery.

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Review from Nicky C (Mother of Child) published on 7 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son is so happy at Mama Bear's Day Nursery, he has been attending since he was 7 months old and will graduate in the summer. The staff are absolutely amazing. Nothing is too much trouble and the app is constantly updated so you know how your little one is getting on throughout their sessions. I have
no hesitation in recommending Mama Bears Spring Hill if you are looking for a nursery setting for your child. The manager and the team are fab!

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Current Review Score: 9.9 (9.919)

Overview of Review Score

The Review Score of 9.9 (9.919) out of 10 for Mama Bear's Day Nursery & Pre-School (Plymouth) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 50 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 50 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.919 for Mama Bear's Day Nursery & Pre-School (Plymouth) is calculated as follows: ( (549 Excellents x 5) + (46 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 596 Ratings = 4.919

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mama Bear's Day Nursery & Pre-School (Plymouth) is based on 50 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 115 number of registered child places is 23, which has been reached with 50 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (5)

Top 20 Large Nursery Groups 2024

Recipient: Mama Bear's Day Nursery Ltd

Date: Thursday 28 Mar 2024 More details

Top 20 Large Nursery Groups 2023

Recipient: Mama Bear's Day Nursery Ltd

Date: Friday 28 Apr 2023 More details

Top 20 Large Nursery Groups 2022

Recipient: Mama Bear's Day Nursery Ltd

Date: Friday 29 Apr 2022 More details

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