Mama Bear's Day Nursery & Pre-School (Plymouth)

Springhill Green, Pennycross, Plymouth PL2 3RW
Submit a Review
9.9 108 Reviews
  • Mama Bear's Day Nursery & Pre-School (Plymouth), Plymouth
Mama Bear's Day Nursery & Pre-School (Plymouth) is skilled at allowing babies, toddlers and pre-schoolers to develop in a healthy and positive manner. Supported by an experienced and friendly team of staff, children are able to learn through play, practicing communication, creativity and all-weather play.

The nursery has its own kitchens, with good health and nutrition as important to the team as a quality early years education. Regular professional development keeps standards high and in line with Ofsted objectives.

Show Mama Bear's Day Nursery & Pre-School (Plymouth) on the Map

Care Provided by Mama Bear's Day Nursery & Pre-School (Plymouth)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Alex Davis (Nursery Manager)
  • Number of Childcare Staff
  • 31
  • Total Places for Children
  • 115
  • Age Range
    • from 0 years 0 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00
  • When Closed
  • Bank Holidays & Christmas

Mama Bear's Day Nursery & Pre-School (Plymouth) Reviews (108)

Total of 108, showing 61-80
9.9

Mama Bear's Day Nursery & Pre-School (Plymouth) has a Review Score of 9.9 (9.922) out of 10, based on 54 reviews in the last 2 years. Over all time Mama Bear's Day Nursery & Pre-School (Plymouth) has 108 reviews.

Overall Experience

  • 103
  • 5
  • 0
  • 0
  • 0

Date Published

108
0
0
54
54

Review from Ebonie B (Mother of Child) published on 27 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son absolutely loves it at Mama Bear's and has never had any issues, always doing such fun activities and his speech has improved massively since joining. Extremely friendly staff and a nice clean environment with great outdoor space.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Grace R (Mother of Child) published on 27 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been attending Mama Bears since he was 8 months old. I am so glad I chose Mama Bears, I never worry when he is there as I know how much fun he has and how well cared for he is. The staff are brilliant, so friendly and nurturing - even providing advice or a listening ear on issues outside
of nursery (e.g sleep). My son is given the opportunity to try lots of different activities, have fun and try new foods. I love the app which the nursery use to send updates - photos, videos and info on meals, nappies etc. The Manager is extremely friendly, helpful and easy to deal with via phone, email or in person. It is also one of a few nurseries that provide flexible options for attendance, which really suits our working patterns. I would wholeheartedly recommend Mama Bears to anyone looking for top-quality childcare with a homely, family feel.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Carla V (Grandmother of Child) published on 27 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During this difficult time with the covid restrictions, my granddaughter, who is an only child, was beginning to suffer not being able to play with other children. This was the reason we stayed looking for a day nursery that were accepting children. Everyone at the nursery made my grandaughter feel
very welcome, they are always available to talk to if you have a problem or questions and having the ability to see what she is doing and we can see her smiling via the app is a wonderful thing. Even though we still sometimes have a few tears at drop off, I know that this only lasts a few moments and she is happy to play, socialise, learn and develop in a wonderful, stimulating, exciting and caring environment.


Can't wait until I get to see inside the nursery though and hope this happens soon as it will be great to see what she sees .


Thank you team


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Joanne S (Mother of Child) published on 27 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has been in the care of Mama Bear's, Springhill Green from 8 months up until he leaves for Primary school in September this year. He has transitioned through every room and the staff have experienced every milestone with us from weaning to walking, potty training to enabling his Speech and Language
Therapist to work with him in their setting and cheering on his improved speech ready for his next adventure. They have been B, and our, extended family for four years and we will miss them so much when he moves to his school placement in September. I would recommend Mama Bear's every time to take care of your little ones.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Joanne S (Mother of Child) published on 27 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little girl has been at Mama Bear's now for about four months. I was very anxious about her going to nursery, only being 10 months old and a lockdown baby and I honestly couldn’t have chosen better. The staff do an amazing job, so helpful and friendly, it puts me right at ease. I would recommend
Mama Bear's to anyone. Thank you.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Rebecca B (Mother of Child) published on 27 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my girls have attended Mama Bear's at Springhill Green and I wouldn’t hesitate to recommend it. My youngest started at the age of 8 months and has loved every day. She has built lovely bonds with the staff who seem to genuinely delight in their relationships with the children and they really
take the time to get to know them well and adapt to their individual needs/likes/dislikes. The staff are always cheerful and helpful and clearly take their roles very seriously and are always professional. The manager is ever knowledgeable and helpful. I really rate this nursery and think it has given both of my children the best start in life.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from J M (Father of Child) published on 27 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our son has been at the nursery now for nearly 2 years and he thoroughly enjoys his time there; interacting with the staff and his friends there. The fact that they do flexible booking helps us so much through my shift work as it allows us to book the dates we need a month in advance with ease. This
not only helps the finances but it gives us the extra flexibility. The nursery gives him the opportunity to play indoors and outside; and I cannot recall him not having a nice day at the nursery. The staff are great and have coped so well during the pandemic; they have managed to adapt and continue working through all of this and they have done so whilst being able to keep everyone safe and secure. The manager is approachable and will help out wherever possible if there are any issues or requests. I would recommend this nursery to any of my friends or family.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Tanya R (Mother of Child) published on 27 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has come on leaps and bounds since starting this nursery. The parent app provides a thorough breakdown of all meals, nappy changes and activities done whilst being at the nursery. It eases my worries whilst I’m away from her. All the staff are very friendly and always have a positive attitude.
The receptionist is always helpful when you have a query and the head office are great when you need to discuss fees. Overall, I would recommend this nursery to anyone. Both of my children have attended and I am extremely happy with the service.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Danielle R (Mother of Child) published on 27 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Mama Bear's. They provide outstanding care to my child. My child comes home happy excited and tired every day he attends and asks every day if he has nursery again tomorrow. The staff are always polite and friendly. The security of the nursery is outstanding from CCTV and locked
doors to security questions for someone else to pick your child up for you. Even phone call after 5 minutes if you have arranged someone else to pick your child up and haven’t informed them yourself. You always leave feeling your child is safe. I could not of chosen a better nursery to look after my child and help him develop his learning skills.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Claire C (Mother of Child) published on 27 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursery is extremely welcoming, inviting and very friendly. Both of my children have attended this nursery and have absolutely loved every second. They have developed very strong bonds with the staff at the nursery and never seem to want to go home. Very pleased and feel safe when my children attend.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Kim S (Mother of Child) published on 26 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been attending the setting since he was 9 months and is leaving to go to school in September. The nursery have been outstanding in all matters from continuing the impeccable standard throughout lockdown to always going above and beyond in ensuring you know how your child is doing, whilst
attending the setting. I cannot fault the team and am incredibly grateful for all the support and care they have shown my son and us whilst he has been attending. We are due our 2nd child in July so without a doubt, they will also be attending the nursery.

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for a lovely review.
We look forward to welcoming the new addition.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Rebecca M (Mother of Child) published on 26 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter has attended Mama Bears since she was 9 months old. I’ve never been worried about leaving her and the daily updates of what she’s been doing, eating and playing is lovely to read whilst I’m at work. Now she’s 3 she asks to go every day!
I feel a lot less mum guilt knowing she loves it
at Mama Bear's and is thriving in the environment.

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for your review.
Glad to hear that she loves her time here and would happily come every day!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Sophie F (Mother of Child) published on 26 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter attends this nursery and absolutely loves it. With it being the first time spending time away from me I thought my daughter would have been upset/nervous but with the settling in sessions she settled in so well and I felt at ease. The app also keeps me up to date with my daughter's day which
makes me feel reassured. It’s a great nursery and I couldn’t have chosen a better place for my daughter!

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for your review.
It's lovely to hear that you feel at ease and reassured whilst you are away from your daughter.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Natasha G (Mother of Child) published on 26 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we have been using Mama Bears for 10 years with our 4 children, all of which have thrived and thoroughly enjoyed their time here. The staff are amazing with such kind, caring, friendly and very approachable natures. I would definitely recommend Mama Bears to anyone looking for a nursery
setting.

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for a lovely review.
We will miss seeing you all when your child leaves us to start their next adventure!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Skye M (Mother of Child) published on 26 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my children went/go to mamas bears at Springhill and I couldn’t rate it enough. All staff are amazing and the kids love it there! One of my children is autistic and the amount of support they give our family is so lovely!

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for a lovely review.
It's great to hear that your child loves their time here.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Loren P (Mother of Child) published on 16 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend Mama Bear’s Day Nursery & Pre-School (Plymouth) to anybody looking for a nursery setting for their child. To say they go above and beyond on a daily basis is an understatement and the whole team are all absolutely amazing. They provide five star care for my little one three full days
a week and he completely adores it there. They coach and monitor development, always with his best interest at heart which reassures me as a parent as I know he’s safe and well looked after, as well as learning so many important skills along the way. My little one had eight weeks off at the beginning of the year due to lockdown and on his first morning back, within twenty minutes I had multiple updates and photos of him happy and playing on the app to put my mind at ease! It really is the little things like that, that go a long way with parents.
The nursery manager and all the staff are simply amazing and I couldn’t be more appreciative of them and everything they do for our family. Thank you Mama Bear’s Day Nursery & Pre-School (Plymouth).

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for a lovely review.
It's great to hear you enjoy the parent's app.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Elise L (Mother of Child) published on 30 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursery is amazing and the staff as well. My daughter is loving it there and I really appreciate having the app, where I can see when her nappy has been changed, when she slept and what she ate in real time. I love receiving pictures of her during the day, those are the best notifications! The
flexibility is great and I'm glad I've made the change of nursery to go here.

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for your review.
We are glad you are enjoying our parent app!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Susan M (Mother of Child) published on 18 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter loves going to nursery here. The staff are so lovely and welcoming, showing genuine warmth towards her every single day. We love regularly seeing what she gets up to via ParentZone. The manager is always extremely happy to help.

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for your review.
We love having your daughter here with us and we are glad she enjoys her time here.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Elizabeth W (Mother of Child) published on 28 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We absolutely love Mama Bears. My son has been attending since 9 months old. He has had nothing but kind care. He has had some amazing experiences with messy play, educational activities, meeting and making new friends. The staff here are so lovely. I don't have a bad word to say.
My son clearly loves
attending. He runs in with a smile and comes out with an even bigger one. He is observed and given appropriate next steps and activities. He has grown in confidence and his learning abilities whilst at Mama Bears.

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for your review.
We are so pleased your son is enjoying his time with us and we love having him here.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Lizzy H (Mother of Child) published on 19 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having finished the ’journey’ with one child and the second child continuing to attend Mama Bears, they have simply been fantastic. Patient, flexible with my ever-changing shift patterns at work. They address all my concerns with great empathy and reassure with ease. My children have gained wondered
relationships with the staff in the different rooms to go into and I can hand on heart say they have helped shape and mould a well-adjusted young man that was ready for school when the time came. I was upset about my child leaving this facility than him going to school. Keep up the amazing work.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Current Review Score: 9.9 (9.922)

Overview of Review Score

The Review Score of 9.9 (9.922) out of 10 for Mama Bear's Day Nursery & Pre-School (Plymouth) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 54 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 54 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.922 for Mama Bear's Day Nursery & Pre-School (Plymouth) is calculated as follows: ( (595 Excellents x 5) + (48 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 644 Ratings = 4.922

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mama Bear's Day Nursery & Pre-School (Plymouth) is based on 54 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 115 number of registered child places is 23, which has been reached with 54 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

Top 20 Large Nursery Groups 2024

Recipient: Mama Bear's Day Nursery Ltd

Date: Thursday 28 Mar 2024 More details

Top 20 Large Nursery Groups 2023

Recipient: Mama Bear's Day Nursery Ltd

Date: Friday 28 Apr 2023 More details

Top 20 Large Nursery Groups 2022

Recipient: Mama Bear's Day Nursery Ltd

Date: Friday 29 Apr 2022 More details

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Mama Bear's Day Nursery & Pre-School (Plymouth) to verify any information. View our terms and conditions. Mama Bear's Day Nursery & Pre-School (Plymouth) has an Enhanced Service – more info.