Mama Bear's Day Nursery & Pre-School (Plymouth)

Springhill Green, Pennycross, Plymouth PL2 3RW
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9.9 108 Reviews
  • Mama Bear's Day Nursery & Pre-School (Plymouth), Plymouth
Mama Bear's Day Nursery & Pre-School (Plymouth) is skilled at allowing babies, toddlers and pre-schoolers to develop in a healthy and positive manner. Supported by an experienced and friendly team of staff, children are able to learn through play, practicing communication, creativity and all-weather play.

The nursery has its own kitchens, with good health and nutrition as important to the team as a quality early years education. Regular professional development keeps standards high and in line with Ofsted objectives.

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Care Provided by Mama Bear's Day Nursery & Pre-School (Plymouth)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Alex Davis (Nursery Manager)
  • Number of Childcare Staff
  • 31
  • Total Places for Children
  • 115
  • Age Range
    • from 0 years 0 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00
  • When Closed
  • Bank Holidays & Christmas

Mama Bear's Day Nursery & Pre-School (Plymouth) Reviews (108)

Total of 108, showing 81-100
9.9

Mama Bear's Day Nursery & Pre-School (Plymouth) has a Review Score of 9.9 (9.922) out of 10, based on 54 reviews in the last 2 years. Over all time Mama Bear's Day Nursery & Pre-School (Plymouth) has 108 reviews.

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  • 103
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Date Published

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Review from T H (Father of Child) published on 7 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our little girl has been going to Mama Bear's in Springhill Gardens since she was 10 months old. She has enjoyed every room she has been in from the baby room through to preschool, her development came on quickly and has never stopped. Each room is packed with toys and games for the development of that
age group. The practitioners are very engaging and always fill you in with the day's activities. The garden and amount of time spent outside is really good, with lots of equipment and activities to keep little brains alert and focused. All of the staff have been extremely friendly and helpful through the years, she absolutely loves attending preschool and it will be sad in a couple of months when she leaves to go to school. Every keyworker and member of staff has been fantastic. I can't recommend Mama Bear's in Springhill enough.

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for your review. Where has the time gone! We are glad she has enjoyed her time with us.


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Review from Samantha S (Mother of Child) published on 6 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous nursery. Have always felt very happy leaving my children here. Clean, safe environment. Enthusiastic staff with happy, family values. Worked great being flexible around my shift work. Would highly recommend Mama Bear's.

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for your review. I am glad that our flexibility has helped with your working pattern.


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Review from Molly S (Mother of Child) published on 6 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing nursery. I can’t thank all the staff enough for what they did for my little girl. She never settled at nursery until she came here and we were truly overwhelmed with how amazing the staff were. We will be putting our youngest into Mama Bear's when the time comes.

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for your review. We look forward to your return!


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Review from Leire H (Mother of Child) published on 6 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Three children over eight years. I wouldn't recommend anyone else. My children have been educated, cared for and loved in here. All the staff are professional and lovely. The management are friendly and effective, the food varied and delicious. My six-year-old still says she wants to be back at Mama
Bear's. They are an amazing place and amazing people. Best place to send your children if you want a friendly, reliable, professional, happy and loving place.

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for your review. We will miss you all very much!


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Review from S M (Mother of Child) published on 5 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing nursery, amazing staff, amazing support. My daughter has loved this nursery and settled so well. We will miss all the staff.

Reply from Alex Davis, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for your review. We wish you all the very best!


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Review from S L (Mother of Child) published on 19 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My children both love coming to Mama Bear's. My eldest has been coming since he was a month old and is now in his final year of nursery. He has made some lovely friendships. All the staff are friendly and welcoming, and my children are always doing fun activities. The outdoor space is huge, and my eldest
loves his garden time.

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Review from Gemma D (Mother of Child) published on 19 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been coming since she was 7 months old. She is now almost 3. My daughter loves to attend nursery. Staff is always polite and helpful. The nursery is always welcoming and I feel that she has gained so much by attending here both developmentally and emotionally.

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Review from Chris C (Father of Child) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are extremely friendly and professional. All staff take an interest in all children and the learning and development are excellent. The manager and office staff are exceptional in answering queries quickly and clearly. Everything is about getting the best for the child and helping parents
with busy daily routines. We have been really impressed with everyone and everything at Mama Bears and cannot recommend highly enough.

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Review from Richard B (Father of Child) published on 19 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our sons have been using this nursery for 8 years and not once have we had to drag them into the place. It is more a case of having to drag them away at the end of the day. The warmth and kindness of the staff from the manager downwards have permitted my wife and I to be able to focus on our careers
during the day, safe in the knowledge that our sons will be professionally looked after so well and helped to grow emotionally and physically. The staff have shown great flexibility when problems have arisen and gone out of their way to help us. Everybody says 'hello' when we enter and 'goodbye' when we leave, now it is our turn to say 'thank you' for a job well done". This is an excellent nursery.

Reply from Claire Beaumont-Wraith at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you so much for your lovely review. We are really pleased you are happy with the service we provide and have loved looking after both your boys.


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Review from Karlie A (Mother of Child) published on 23 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not recommend this nursery enough. I have been extremely happy with my daughter's care. She has really enjoyed her time here and will be sad to leave.

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Review from Hannah G (Mother of Child) published on 2 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my children went to Mama Bear's Day Nursery & Pre-School (Plymouth) and they both loved it. The staff are excellent and both of my children have very fond memories. I would like to say a huge thank you with how amazing everyone is in supporting both my children and preparing them for primary
school. Both of my children have said how much they will miss Mama Bear's Day Nursery & Pre-School (Plymouth). All I can say is praise to honest. All the staff are fantastic. Children and staff always seem so happy. Thank you again. x

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Review from K W (Mother of Child) published on 1 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a fantastic nursery, friendly staff, a flexible book system and great activities.
I would highly recommend this nursery.

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Review from Shannon R (Mother of Child) published on 24 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Mama Bears are amazing. Both of my children have had amazing experiences in the nursery.
The staff are supportive and friendly. The variety of meals they offer are great and my daughter always had extra helpings.


I love getting notification with pictures of what they have been up

to throughout the day.
I wouldn't use any other nursery - 5* rating.

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Review from Olga L (Mother of Child) published on 19 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is the best place my son could attend.
Professional staff and very friendly.
This nursery is not just a place where you leave your child to sit and do nothing.
This is a place where your child will learn and discover new things every day.

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Review from Lynsey G (Mother of Child) published on 4 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff are extremely friendly and caring. Both my daughters (4 and 2) love going to nursery and have made excellent progress in both their learning and social interaction. The staff are extremely supportive and helped both daughters transition to new rooms etc. The nursery is excellently managed
and communication is also excellent. I recommend the nursery to all my friends.

Reply from Alex Davis at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for your feedback, Lynsey, and taking the time to review us.


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Review from John G (Father of Child) published on 4 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are friendly and supportive. My daughters thoroughly enjoy their sessions at nursery and tell us about the exciting activities that they have done. We are regularly updated on the eylog. The staff have been supportive when both daughters have moved rooms. The nursery is well managed by
a friendly and approachable manager. Communication is excellent.

Reply from Alex Davis at Mama Bear's Day Nursery & Pre-School (Plymouth)

Thank you for taking the time to review us, John.


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Review from Leanne D (Mother of Child) published on 4 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not fault Mama Bear's. All staff are so helpful and friendly.
My little one has come on leaps and binds in all aspects - thanks to the amazing staff.

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Review from Katie M (Mother of Child) published on 22 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been attending here for about 18 months and has really come out of his shell. He struggled making friends with children his own age. Now I am told he is one of the most popular boys in there with many friendships. He has learnt so much, especially now in the '4's room. The staff are very
approachable and will always go out of their way to make my son feel happy and comfortable.

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Review from Rong H (Mother of Child) published on 14 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family has used this nursery for last seven years for caring for our two boys. Although the nursery has changed its ownership three times, most of the ladies continue to work here. They are incredibly kind and supportive of the development of my boys. Without my son's room team leader's encouragement,
I could not see how I could get my boy to be so proud of his Chinese heritage and his ability to speak Chinese.


Without the nursery practitioner, I could not see how I can get my second boy be fond of going nursery and behaving himself. The room supervisor and now manager is always updating you with different funding opportunities. I wholeheartedly recommend this nursery to anyone who needs excellent care to their little ones.


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Review from Iain L (Father of Child) published on 26 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been with Mama Bears for just over four years. We have also put our youngest in there now.
The whole place and the atmosphere is warm and welcoming, all the staff are always very polite and willing to talk. I teach extracurricular activities within nurseries and some of the ones I encounter
are not even in the same league and I wouldn't put my kids anywhere else.

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Current Review Score: 9.9 (9.922)

Overview of Review Score

The Review Score of 9.9 (9.922) out of 10 for Mama Bear's Day Nursery & Pre-School (Plymouth) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 54 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 54 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.922 for Mama Bear's Day Nursery & Pre-School (Plymouth) is calculated as follows: ( (595 Excellents x 5) + (48 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 644 Ratings = 4.922

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mama Bear's Day Nursery & Pre-School (Plymouth) is based on 54 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 115 number of registered child places is 23, which has been reached with 54 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (5)

Top 20 Large Nursery Groups 2024

Recipient: Mama Bear's Day Nursery Ltd

Date: Thursday 28 Mar 2024 More details

Top 20 Large Nursery Groups 2023

Recipient: Mama Bear's Day Nursery Ltd

Date: Friday 28 Apr 2023 More details

Top 20 Large Nursery Groups 2022

Recipient: Mama Bear's Day Nursery Ltd

Date: Friday 29 Apr 2022 More details

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