Puffins at Mont Le Grand

13 Mont Le Grand, Heavitree, Exeter EX1 2PD
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9.9 51 Reviews
  • Puffins at Mont Le Grand, Exeter
Puffins at Mont Le Grand is a secure and caring place where children spend time with their peers, being helped to learn and play as well as develop their own unique personality in a way which boosts their development.

The nursery follows the Early Years Foundation Stage (EYFS) curriculum and a staff team of trained professionals place the needs of each individual child at the centre of the work they do, ensuring each child is happy and confident during their time at nursery.

Time outside is enjoyed each day and children are encouraged to explore and play, with a vegetable patch, herb garden and various plants to stimulate their senses and natural investigative impulses whilst learning about the world around them.

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Care Provided by Puffins at Mont Le Grand

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Kara Trickey (Childcare Centre Manager)
  • Number of Childcare Staff
  • 13
  • Total Places for Children
  • 40
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & Christmas

Funding & Fees Guide for Puffins at Mont Le Grand

  • Under 2s:
    Daily (07:30-18:00) £72.50 per session


    2 - 3yrs Sessions with no Grant Funding:
    Daily (07:30-18:00) £69.50 per session


    2 - 3yrs Grant Funding available for full day sessions or 5 hour half day sessions


    3 and 4yrs:
    £7.50 per hour; for hours not allocated with grant

  • We offer half day sessions, full day sessions and hourly sessions which can include lunch sessions. Discount for full time children.


    For more information on their fee structure and information, please contact the nursery directly and they will be happy to help.

Puffins at Mont Le Grand Reviews (51)

Total of 51, showing 1-20
9.9

Puffins at Mont Le Grand has a Review Score of 9.9 (9.889) out of 10, based on 12 reviews in the last 2 years. Over all time Puffins at Mont Le Grand has 51 reviews.

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Review from K C (Father of Child) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been at Puffins since she was one and her brother recently joined the nursery too. They will both be there until they go to school and thoroughly love it! Our daughter loved spending time with a particular member of staff (before moving rooms) and it's lovely that our son is now enjoying
time with her too (as well as the rest of the team in that room). Our daughter has recently moved to 'the big girl room' but she does keep telling us she is missing two people in particular who we know she loved to play with. Everyone at the nursery is really friendly and works hard to create a nurturing environment for all the children.

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Review from S F (Mother of Child) published on 9 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Puffins- Mont Le Grand for nursery/pre-school care. Our older daughter went here and our younger one currently attends. We really like that there are many trips; walks to the local park, charity shops and a favourite was a trip to the Christmas Market where they had a Babyccino
by the cathedral. They provide wonderful learning opportunities- nature explorers, yoga sessions and structured storytelling sessions for the pre-schoolers. The space is clean, bright and well-organised. Staff go above and beyond with the little ones they care for and both girls have had some super key workers. All staff work hard to build relationships with the little ones in their care but I want to especially mention one member of staff in particular who has been so supportive with both of our children. She was really great when my daughter needed extra help with her speech and organised extra sessions to help and support her.

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Review from Barnaby K (Father of Child) published on 9 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great nursery, great facilities, friendly staff and a happy daughter. Plenty to see and do and lots of opportunities for messy play and learning. Good administration. Great setting.

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Review from L G (Mother of Child) published on 7 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since our son started in January 2023 he has come on leaps and bounds. He has made friends. The lady has helped him since he has started. We have registered our daughter there and she has already bonded with the ladies as we put her in there at least once a month to get her ready for September and she
is already full of confidence. The staff are amazing and willing to help us no matter what.

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Review from Adriana I (Mother of Child) published on 7 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are lovely and caring, the children all seem very happy and we really appreciate that they use an app which keeps us up to date, feeds and photos throughout the day.
We are really happy to have our son in the nursery!

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Review from Sarah F (Mother of Child) published on 7 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I enrolled my little boy at Puffins Mont le Grand in November. My daughter used to attend Puffins too and loved it. My little boy took much longer to settle at nursery, he is much more sensitive and has had his ups and downs, but the staff have been amazing at helping him to feel at ease. They have
considered the fact he knows and loves a routine (so clearly talk him through his day so he knows when he will be collected), and recognise that he forms strong attachments easily so have encouraged him to bond with multiple staff. The staff have conducted home visits to get to know him better in an environment he is more comfortable in and advised on extra settle sessions too. He still has his moments but definitely now looks forward to his nursery days, talking about who he will play with and the staff he will see. Thank you especially to the staff in the baby room, and in Bumblebees!

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Review from Lewis W (Father of Child) published on 6 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been attending since April this year and always enjoys himself. The staff are always welcoming and put our minds at ease. Our son's key worker is so warm and he absolutely loves her. They go on lots of outings and I love getting updates on the app. Thank you, Mont Le Grand.

Reply from Gabriella Rourke, Training and Office Administrator at Puffins at Mont Le Grand

We appreciate your feedback and are glad that you feel we have provided you and your son with such a high level of quality childcare. We look forward to creating more lovely trips out and we hope that you continue to enjoy your time with us.


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Review from Elizabeth H (Mother of Child) published on 6 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at Puffins since she was 2 and will remain there up until 4.5 when she goes to school. During that time I have witnessed her develop brilliantly, especially in terms of sharing, regulating her emotions, being kind to others and general socialising. Not all of these things have always
come naturally, so the staff have done really well to foster these behaviours in her. Her key workers have been very patient and nurturing but also continue to enjoy a fun relationship with her that includes lots of laughter! I would definitely recommend Puffins at Mont le Grand for reliable, inclusive and nurturing childcare.

Reply from Gabriella Rourke, Training and Office Administrator at Puffins at Mont Le Grand

This is such a lovely review to read, we will share this review with the team at Mont Le Grand. Thank you for taking the time to provide this review and we hope that you and your daughter continue to feel we can provide a reliable, inclusive and nurturing childcare.


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Review from Charlotte C (Mother of Child) published on 21 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has absolutely thrived since joining Puffins at Mont Le Grand and I have no doubt that is due to the wonderful staff. Everyone, including the manager, is caring, enthusiastic, and genuinely enjoys nurturing and spending time with the children. The communication is great and they have a great
range of indoor and outdoor activities, as well as trips to keep the children engaged. I cannot recommend highly enough.

Reply from Gabriella Rourke, Training and Office Administrator at Puffins at Mont Le Grand

Thank you for providing us with the feedback, it's a lovely review to read and this will get shared with our team at Puffins at Mont Le Grand. Thank you.


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Review from Sophie B (Mother of Child) published on 17 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son is so happy at this nursery. He is so well supported by all the staff there. We have recently applied for an Education Health and Care Plan for him and it has been accepted. The support from all the staff here has been incredible. The SENDCO has been amazing at helping with the EHCP, as has two
members of staff in particular one being his keyworker. Another member of staff is really brilliant with our son and always so helpful. Another member of staff is also so kind and happy and helpful. Our son has also loved his other staff members. His speech is a bit behind but he always talks about staff on the way to nursery and I think that shows how safe and loved he feels there. His keyworker in particular has always got time to chat through stuff, as have many of the other staff. We are so pleased with his care. Thank you.

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Review from S A (Father of Child) published on 10 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child actively looks forward to going to nursery and I am so happy with how the staff nurture his development. The work of three staff members in particular is faultless; it's like he's being looked after by family!

Reply from Gabriella Rourke, Training and Office Administrator at Puffins at Mont Le Grand

This is a lovely review of our Mont Le Grand staff! Thank you for taking the time to review our setting, we hope that we continue to provide this level of care throughout the rest of your child's time with us!


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Review from Natasha O (Mother of Child) published on 8 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was extremely anxious about my daughter starting nursery but the staff at Puffins at Mont Le Grand have been so supportive and welcoming, and within a week my daughter is settled and thriving.
Nothing is too much of an ask and the manager goes out of her way to make sure parents feel reassured and
children are safe and happy. I am so happy my daughter is at Mont Le Grand. They have worked really hard to make the transition to nursery a positive one and I am so grateful to them all. I love receiving all my updates during the day and seeing her happily playing. It was the best choice and I highly recommend them to all parents!

Reply from Gabriella Rourke, Training and Office Administrator at Puffins at Mont Le Grand

Hello, thank you for taking the time to write your review. As a nursery we are very pleased to have been able to support you during the transition to nursery for your daughter. We hope that we keep providing this level of care for you and your daughter during your time with us!


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Review from Becky A (Mother of Child) published on 15 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our 2-year-old daughter has been attending Puffins at Mont Le Grand for the past 8 months. She was previously attending another nursery that closed their baby room due to staff shortages. This change was a blessing in disguise. The nursery staff are so welcoming, personable and engaging with the children.
Our daughter is excited to attend nursery and talks about her friends and what she gets up to there. The team are great at keeping us updated daily with photos and comments. It has been such a breath of fresh air in comparison to her previous nursery. I would highly recommend Puffins, they do a fantastic job!

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Review from A C (Father of Child) published on 15 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We've had a good experience with this nursery over the last year and our little one is positive about their time there. We appreciate the outings that they do when their staffing ratios permit. Several of the staff are really excellent.

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Review from E H (Mother of Child) published on 8 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy has been lucky enough to go to Puffins at Mont Le Grand for over the last year. He loves it there, the staff are warm and welcoming. The activities are varied and focused on his development. The communication with staff is fantastic.

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Review from Vivien B (Mother of Child) published on 7 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter, who is nearly two, attends Puffins Mont Le Grand. She loves going to nursery and has made lots of friends there. The staff are great, and they do loads of fun activities that are great for development. We are updated with comments and photos on a daily basis through the app, which is excellent.
The managers and staff are all really helpful. Highly recommend!

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Review from L I (Mother of Child) published on 25 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter attends Puffins and she absolutely loves it there, all the staff are amazing and I’m so so happy with the care they provided for my daughter.
She has come on so much since starting and I cannot thank the team at Puffins enough for their hard work.

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Review from Kate S (Mother of Child) published on 12 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’ve sent both my daughters to Puffins. My youngest has been there since she was 3 months. It’s been excellent. My eldest no longer goes there but misses it. I would thoroughly recommend it! Safe and nurturing environment. The manager is lovely.

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Review from Esther S (Mother of Child) published on 12 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughters are lucky enough to attend, and the care they receive is wonderful. It’s such a nurturing and thoughtful environment, and the girls have so much fun! I have no doubt that their safety is always at the forefront of staff’s mind and the lovely men and women working there have helped so much
in easing their anxiety after lockdowns and Covid. My family owes them an enormous debt, and we feel so lucky to know that Mont le Grand will be the setting of some of their earliest childhood memories! Can’t fault them and can’t recommend them more highly.

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Review from Charlotte W (Mother of Child) published on 12 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Puffins for a few months. She settled so quickly and literally runs into nursery every day- she is so happy being there. The staff are warm and caring and the communication from them is excellent. The staff at Puffins are especially conscious of my daughter's needs and
go out of their way to support her. I couldn’t be happier with them.

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Current Review Score: 9.9 (9.889)

Overview of Review Score

The Review Score of 9.9 (9.889) out of 10 for Puffins at Mont Le Grand is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.889 for Puffins at Mont Le Grand is calculated as follows: ( (128 Excellents x 5) + (16 Goods x 4) ) ÷ 144 Ratings = 4.889

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Puffins at Mont Le Grand is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 number of registered child places is 8, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

Kara

Kara Trickey

Job Title: Childcare Centre Manager

Joined: 2023

This setting is managed by Kara who holds a Level 3 in Early Years Educator and Management. Kara joined us in 2012 and completed her childcare apprenticeships with us working her way to manager at another one of our sites, after a short break away in 2023 Kara rejoined our Puffins team.


Kara and her deputy Nia would love to show you around the setting.


Frequently Asked Questions about Puffins at Mont Le Grand

What is the Age Range of Children that Puffins at Mont Le Grand accepts?

Puffins at Mont Le Grand accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Puffins at Mont Le Grand Open?

Puffins at Mont Le Grand is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Puffins at Mont Le Grand have capacity for?

Puffins at Mont Le Grand has capacity for a total of 40 Children.

How far is Puffins at Mont Le Grand to the centre of Exeter?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Puffins at Mont Le Grand to verify any information. View our terms and conditions. Puffins at Mont Le Grand has an Enhanced Service – more info.