Puffins at Manston Terrace

3 Manston Terrace, St Leonards, Exeter EX2 4NP
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9.9 52 Reviews
  • Puffins at Manston Terrace, Exeter
Puffins at Manston Terrace provides a wide variety of childcare services from children under the age of two to a holiday club for school aged children. Children are cared for across four age appropriate rooms which are designed with the specific needs of different age groups in mind.

Children are encouraged to play and learn together to boost their confidence and social skills in a loving environment. The outdoor area is used regularly by all children to provide them with an exciting place to explore and play in.

Inside a range of activities are on offer for children to spend time enjoying, whether on their own, as a group or with a member of the nursery’s qualified staff.

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Care Provided by Puffins at Manston Terrace

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Molly Crowley (Childcare Centre Manager)
  • Number of Childcare Staff
  • 19
  • Total Places for Children
  • 56
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & Christmas (Puffins Holiday Club available during School Holidays for children aged 41/2-11)

Funding & Fees Guide for Puffins at Manston Terrace

  • Under 2s:
    Daily (07:30-18:00) £72.50 per session


    2 - 3yrs Sessions with no Grant Funding:
    Daily (07:30-18:00) £69.50 per session


    2 - 3yrs Grant Funding available for full day sessions or 5 hour half day sessions


    3 and 4yrs:
    £7.50 per hour; for hours not allocated with grant

  • We offer half day sessions, full day sessions and hourly sessions which can include lunch sessions. Discount for full time children.


    For more information on their fee structure and information, please contact them directly and they will be happy to help.

Puffins at Manston Terrace Reviews (52)

Total of 52, showing 1-20
9.9

Puffins at Manston Terrace has a Review Score of 9.9 (9.912) out of 10, based on 23 reviews in the last 2 years. Over all time Puffins at Manston Terrace has 52 reviews.

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Review from H B (Mother of Child) published on 10 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We love our little one going to this nursery.
They have accommodated our need for irregular hours due to my working schedule.
The communication has been excellent.
We all enjoy that there is messy play and lots of toys.
We feel that it is a safe for our little one to explore, learn, socialise
and enjoy themselves.
They care well for our little one and he is happy he is there.

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Review from Harriet W (Mother of Child) published on 27 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There aren't enough good words to say about Puffins Manston Terrace. The care from every member has been exceptional. They know our little boy as well as we know him and have helped him to learn and develop so much. They have been kind, caring and flexible from the very start. Nothing is too much for
them and the communication has been excellent at all times. We rave about Puffins and couldn't be more delighted to have chosen Puffins. Just the biggest thank you to everyone in the baby room - I know my little boy adores you all and loves coming to nursery with you.

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Review from J S (Mother of Child) published on 27 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at Puffins for 7 months now. We are delighted with the care that they provide. All members in the baby room and management have made a real effort with her and she loves going to nursery. They set up brilliant activities and the app is great for letting you know nappies, food and
sleep updates through the day as well as some photos of what they have been up to. They have always been really accommodating and understanding with booking extra days as well, as we have a term time-only contract but wanted to book a few extra days through the holidays for consistency.

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Review from Abi B (Mother of Child) published on 16 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My children have been attending Puffins at Manston Terrace for 2 months now and they love it! The staff have developed a great relationship with them and they really care about each child. They have been very helpful and supportive in getting my children settled and they do loads of fun, messy activities
with them that we can't do at home! They have a lovely outside space where they spend a lot of time. The staff are great at making sure they wear weather-appropriate clothes and suncream when needed too. The app they use is also very reassuring, they post photos throughout the day of what the children have been doing, what they've eaten, when they've slept etc. Thank you all for doing such a wonderful job!

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Review from R P (Father of Child) published on 13 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are lovely, good communication and the place is great for a baby to play, explore and grow in. Daily updates over the app have been really nice. The team have included activities, food, nappies and sleep times. The team have also been flexible when our schedule has changed. Generally a really
lovely experience.

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Review from Nicholas B (Father of Child) published on 9 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such creative and caring staff and lovely garden and soft play room. Our child is extremely happy there, and we love the daily updates we get.
The only challenge has been that he gets to do so many fun and creative things at Puffins that he starts to get bored at home with us.

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Review from D S (Father of Child) published on 9 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our youngest is about to leave to go to school but between that one and our eldest we've had children in Puffins Manston Terrace for seven years, since they were babies through Bumblebees room and into pre-school, and for five days a week - and it's never been less than brilliant. They were always happy
to go in and it has helped them become confident, social, and creative. The staff are friendly, caring, and knowledgeable. We are extremely grateful to them and I'd recommend it in an instant.

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Review from Lisa P (Mother of Child) published on 9 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at the nursery are so lovely, always friendly and happy to help, you can tell they really care about the children they look after! Both of my daughters have been extremely happy here, and I would recommend the nursery to anyone.

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Review from Linda F (Mother of Child) published on 9 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy goes to Puffins at Manston Terrace and he loves it! The staff are well trained and supportive. The nursery itself is well-equipped, has a big garden too. They have all the fun toys and a friendly, emotionally supportive staff. Highly recommended!

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Review from Abigail K (Mother of Child) published on 17 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter is very happy at Puffins at Manston Terrace. All the staff are lovely, caring and welcoming. The food is great and our daughter eats it all. Thank you to the whole team for all your hard work, patience and the care and stimulation you give to our baby.

Reply from Gabriella Rourke, Training and Office Administrator at Puffins at Manston Terrace

Hello, thank you for taking the time to write us this review which will be shared with our team! We look forward to continuing this level of care for the rest of your time with Puffins.


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Review from Teresa B (Mother of Child) published on 8 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff at Manston Terrance are so lovely! They do look after the children with patience and kindness. My son is very happy here and the communication through the app is very good. Manager also communicates through email and keeps us updated on all the new info. Highly recommended

Reply from Gabriella Rourke, Training and Office Administrator at Puffins at Manston Terrace

Hi, thank you for taking the time to write this review. It is lovely to hear your feedback and we are very happy that we are able to provide this level of care for you and your family! We look forward to continuing this during your time with us at Puffins Manston Terrace!


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Review from L M (Mother of Child) published on 7 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter loves Puffins, she is never reluctant to go and the staff are always friendly and flexible. She has great fun on their days out when they have gone to the farm or playground and is looked after safely. Would recommend.

Reply from Gabriella Rourke, Training and Office Administrator at Puffins at Manston Terrace

Thank you for taking the time to provide us with this feedback. We try to go out on lots of different trips and are glad that your daughter has enjoyed the trips out with us, we look forward to continuing to care for your daughter throughout her time at Puffins Manston Terrace.


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Review from T H (Father of Child) published on 7 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, caring, nurturing nursery that the children adore. The children thrive here, learn a lot and are well cared for. It is obvious the staff enjoy working here and enjoy looking after the children.

Reply from Gabriella Rourke, Training and Office Administrator at Puffins at Manston Terrace

We appreciate you taking the time to leave us this review. We are very happy to be able to provide this level of care for you and your children and hope to continue this throughout your child's time with us!


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Review from S B (Mother of Child) published on 7 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter started Puffins at Manston Terrace in October and I really enjoy seeing all the fun activities and photos she does whilst at the nursery. She’s come on loads with her eating and socialisation skills. Her key workers have been amazing with helping her feel comfortable and played a pivotal
role in her development.

Reply from Gabriella Rourke, Training and Office Administrator at Puffins at Manston Terrace

This is a lovely review to read, thank you for taking the time to write this! We are very pleased that we have been able to support your daughter to settle with us and support her to feel comfortable in the setting, children learn best when they feel safe and so this is very important to us. We look forward to continuing to provide this level of care in the future for all the children in our care.


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Review from Mike K (Father of Child) published on 9 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Puffins at Manston Terrace have been nothing short of amazing. Our son has some additional needs and they have bent over backwards to accommodate him. The whole team are amazingly caring, kind and dedicated. We couldn't have asked for more.

Reply from Gabriella Rourke, Training and Office Administrator at Puffins at Manston Terrace

Thank you for taking the time to provide us with this feedback. We are very happy to be able to provide this level of care for you and your family!


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Review from A A (Father of Child) published on 9 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have one child at Puffins and they couldn’t be happier. We really feel they have been welcomed there and enjoy the range of activities on offer. We have also been grateful for the possibility to do occasional day swaps due to unpredictable working patterns. Would recommend to any parent looking.

Reply from Gabriella Rourke, Training and Office Administrator at Puffins at Manston Terrace

It is lovely to read your feedback for our Manston Terrace setting and are pleased that we have made you feel welcomed coming to us. We hope that we can continue to provide this level of care for you as a family.


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Review from James H (Father of Child) published on 19 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have two children at Puffins and they couldn’t be happier. We really feel they have been welcomed there and enjoy the range of activities on offer. We have also been grateful for the possibility to do occasional day swaps due to unpredictable working patterns. Would recommend to any parent looking
for a warm and caring environment for their child!

Reply from Gabriella Rourke, Training and Office Administrator at Puffins at Manston Terrace

Thank you for your feedback. It is lovely to hear that both your children are happy to attend us at Manston Terrace. We try to be as flexible as we can and are glad that this has worked well for your working pattern. We hope that you all continue to enjoy your time with us.


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Review from Claragh B (Mother of Child) published on 26 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy started Puffins at Manston Terrace in November 2022, after a bad experience with a different nursery I went to view both Manston Terrace and another nursery. I loved and got a good feel for both nurseries and had a hard decision choosing. My little boy instantly settled in and I believe
this is due to the great settling sessions and process Puffins have in place, as well as the educators actually building and maintaining reciprocal relationships with the children. The educators have a genuine passion for the children and that is clear to see. We moved a bit further away and I won’t move my little boy as he loves Puffins. In the mornings he takes the educators by the hand and waves bye to me. He is so content at Puffins and that is reflective on the service and educators.

Reply from Gabriella Rourke, Training and Office Administrator at Puffins at Manston Terrace

We are very happy that you feel our settling-in process supported you and your child in attending. We like to use the settling-in process for your child to bond with the keyworker and are very happy that you feel this worked for you as a family and your child. The staff love to create activities for the children to enjoy, we will pass on your feedback to our staff. Thank you for taking the time to provide us with this feedback, we hope that your child continues to enjoy his time with us.


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Review from Katharine O (Mother of Child) published on 26 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My two kids (2 and 1-year-olds) go to this nursery full time and absolutely love it! They are so happy, love the food (and eat plenty of it!), and they get on with the staff so well. Both kids love messy play and they get their fix at nursery painting, playing in the sand in the garden etc. While they
have different rooms for different age groups, the kids can all interact in the garden and it's lovely to see my daughter grab her baby brother's hand to show him around. I love to see photos and updates in the app and see the kids so happy each day and making great friendships. You can tell the staff genuinely love working there and engaging with the kids and that sets the tone for the nursery. I can't recommend this nursery enough!

Reply from Gabriella Rourke, Training and Office Administrator at Puffins at Manston Terrace

Thank you for taking the time to write this feedback. As you said our Manston Terrace site has a garden where all ages can play together, we are so happy that this means your two children can learn and develop alongside each other together. We hope that you feel our high level of care continues throughout your children's time with us.


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Review from Marie G (Mother of Child) published on 25 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Puffins are truly fantastic - they are kind attentive and just amazing at caring for each and every child. They helped settle my 6-month-old daughter in so well. It’s always difficult leaving your child at any age but I never worry about the care she receives. The team are more than I could
have hoped for as are all the other members of staff at nursery. I would highly recommend this nursery to others.

Reply from Gabriella Rourke, Training and Office Administrator at Puffins at Manston Terrace

We appreciate the time you have taken to leave us a review, thank you. We are very pleased that we can support you in returning to work knowing that your child is being looked after and cared for, all while having lots of fun!


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Current Review Score: 9.9 (9.912)

Overview of Review Score

The Review Score of 9.9 (9.912) out of 10 for Puffins at Manston Terrace is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.912 for Puffins at Manston Terrace is calculated as follows: ( (253 Excellents x 5) + (18 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 274 Ratings = 4.912

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Puffins at Manston Terrace is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 number of registered child places is 11.2, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Meet the Team (1)

Hristina

Hristina Morava

Job Title: Childcare Centre Manager

Joined: 2021

Puffins at Manston Terrace have an established team, led by Hristina Morava who has worked for Puffins since 2021.


Hristina is Level 6 qualified in Childcare with Qualified Teacher Status and is supported by her Deputy Fern.


The nursery is spread over 2 floors and has our Holiday Club on the lower ground floor. Children can explore a variety of different rooms, supported by caring and diligent staff who work hard to ensure every child is loved and cared for as an individual.


Hristina and Fern would love to show you around, so please get in contact.


Frequently Asked Questions about Puffins at Manston Terrace

What is the Age Range of Children that Puffins at Manston Terrace accepts?

Puffins at Manston Terrace accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Puffins at Manston Terrace Open?

Puffins at Manston Terrace is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Puffins at Manston Terrace have capacity for?

Puffins at Manston Terrace has capacity for a total of 56 Children.

How far is Puffins at Manston Terrace to the centre of Exeter?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Puffins at Manston Terrace to verify any information. View our terms and conditions. Puffins at Manston Terrace has an Enhanced Service – more info.