Puffins at Manston Terrace

3 Manston Terrace, St Leonards, Exeter EX2 4NP
Submit a Review
9.9 52 Reviews
  • Puffins at Manston Terrace, Exeter
Puffins at Manston Terrace provides a wide variety of childcare services from children under the age of two to a holiday club for school aged children. Children are cared for across four age appropriate rooms which are designed with the specific needs of different age groups in mind.

Children are encouraged to play and learn together to boost their confidence and social skills in a loving environment. The outdoor area is used regularly by all children to provide them with an exciting place to explore and play in.

Inside a range of activities are on offer for children to spend time enjoying, whether on their own, as a group or with a member of the nursery’s qualified staff.

Care Provided by Puffins at Manston Terrace

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Molly Crowley (Childcare Centre Manager)
  • Number of Childcare Staff
  • 19
  • Total Places for Children
  • 56
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & Christmas (Puffins Holiday Club available during School Holidays for children aged 41/2-11)

Funding & Fees Guide for Puffins at Manston Terrace

  • Under 2s:
    Daily (07:30-18:00) £72.50 per session


    2 - 3yrs Sessions with no Grant Funding:
    Daily (07:30-18:00) £69.50 per session


    2 - 3yrs Grant Funding available for full day sessions or 5 hour half day sessions


    3 and 4yrs:
    £7.50 per hour; for hours not allocated with grant


  • We offer half day sessions, full day sessions and hourly sessions which can include lunch sessions. Discount for full time children.


    For more information on their fee structure and information, please contact them directly and they will be happy to help.


Puffins at Manston Terrace Reviews (52)

Total of 52, showing 41-52
9.9

Puffins at Manston Terrace has a Review Score of 9.9 (9.912) out of 10, based on 23 reviews in the last 2 years. Over all time Puffins at Manston Terrace has 52 reviews.

Overall Experience

  • 50
  • 2
  • 0
  • 0
  • 0

Date Published

52
0
10
23
29
Overall Experience  Overall Experience 5.0 out of 5

Fabulous nursery. My child has thrived ever since she has joined Puffins.
We are delighted with the level of care provided. My child comes back home in excellent form and full of smiles. We also love parentzone as it gives us a better overview of her day.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We used Puffins at Manston Terrace for 5 years with our two children. They were both very happy there and made good relationships with their peers. The staff were very caring towards the children and each child developed close bonds to their carers which we, as parents, really valued.
They put care
also into knowing the children as the individuals they were and were responsive to any of our requests. The manager was also a wonderful help and provided great leadership to the nursery.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Puffins at Manston Terrace is an incredible nursery. I've had my daughter with them for over a year now, and have just started our 8-month-old boy there as well. Throughout this time the nursery has become more of a family to us. When me and my partner have had questions about how to raise our kids
they've been incredibly helpful, taking time to listen to our concerns and give really clear advice. We've also had some very difficult circumstances at home recently, and without their flexibility and support, it's hard to see that we would ever have coped. I really can't recommend this nursery highly enough, it's brilliant, thank you.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Absolutely wonderful staff, cannot fault them. I have complete peace of mind leaving my 1-year-old daughter in their care.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My son has been attending Puffins from the age of 10 months. He started back in 2014 and is now due to graduate in July this year. I have been very happy with the care my son has received while at Puffins both academically and pastorally from staff from the age of a baby to him nearly being 5 years
old. I am sad to see my son leave for mainstream school but I am extremely proud of what the teachers and him have achieved together whilst he has been under their care. I know when he is at Puffins I can go to work completely at ease and focused for my day job. Thank you.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My son attended pre-school at Puffins, Manston Terrace for 18 months and was very happy there. The staff are lovely, really friendly and caring and I certainly recommend it.


The pre-school area is over the entire top floor so there is plenty of space for the children to play in and different rooms

to use.


He went to forest school there too, which was in their garden and he loved making a fire and toasting marshmallows!


They play in the garden a lot and take the children out on local adventures and there is a chef on site and the food is really good.


A great location and facilities, but the staff make it as they are all so lovely.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My daughter attended this nursery, only for a year (as we moved into the area) and loved it. She settled well and the staff couldn't do more if they tried. She always came home talking about the amazing adventures they had been on, from visiting a reptile shop to the park, also getting my daughter
ready for school and making it another adventure. The staff truly are remarkable and just take the time to engage and encourage the children where possible. There was never a problem and she and I will really miss it. I can not recommend this Nursery enough.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The staff at the nursery are extremely hard working and are always happy and smiley. They are very well organised and have a lot of fun activities planned and the staff always have an open ear for you. My little one absolutely loves going there and has come a long way since he started there. We are
always amazed at the things they do and how they always tell us about them when I pick up my little one.
I can only thoroughly recommend the nursery.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Our child has been attending this setting for the past 18 months. We are delighted with the service and care we receive. Our daughter is so happy in the morning when we drop her in and we always receive a very warm welcome from the staff.
The quality of care and learning opportunities is very high.

It is really important that our daughter feels safe and secure in the setting and we know that she does.
We feel the staff and manager go above and beyond what is expected to ensure the service they give meets our individual needs.
Thank you Puffins!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Our child has been attending this setting for the past 18 months. We are delighted with the service and care we receive. Our daughter is so happy in the morning when we drop her in and we always receive a very warm welcome from the staff. The quality of care and learning opportunities is very high.
It is really important that our daughter feels safe and secure in the setting and we know that she does. We feel the staff and Manager go above and beyond what is expected to ensure the service they give meets our individual needs. Thank you Puffins!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I was initially apprehensive about putting my first born into nursery but the staff made the experience an effortless transition. My daughter is so happy at nursery and is thriving in such a warm, nurturing and encircling environment. The staff team work really hard to make the children feel valued
and secure and parents feel included in their development with regular updates, newsletters etc. I have recommended it highly to my friends with young children.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

This nursery has been fantastic for my daughter and they have done everything possible to support her extra needs. The staff are polite, friendly, well trained and willing to learn more so as to support children in their care as much as possible. They are able to be flexible to your/your child's needs
and very willing to work with other professionals if needed by your child.
My daughter loves attending nursery and has strong relationships with the staff in her room. The food and activities seem excellent and the staff are able to give a detailed account of the day for your child and keep you updated well. I would definitely recommend it.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Current Review Score: 9.9 (9.912)

Overview of Review Score

The Review Score of 9.9 (9.912) out of 10 for Puffins at Manston Terrace is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.912 for Puffins at Manston Terrace is calculated as follows: ( (253 Excellents x 5) + (18 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 274 Ratings = 4.912

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Puffins at Manston Terrace is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 number of registered child places is 11.2, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Puffins at Manston Terrace

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (1)

Hristina

Hristina Morava

Job Title: Childcare Centre Manager

Joined: 2021

Puffins at Manston Terrace have an established team, led by Hristina Morava who has worked for Puffins since 2021.


Hristina is Level 6 qualified in Childcare with Qualified Teacher Status and is supported by her Deputy Fern.


The nursery is spread over 2 floors and has our Holiday Club on the lower ground floor. Children can explore a variety of different rooms, supported by caring and diligent staff who work hard to ensure every child is loved and cared for as an individual.


Hristina and Fern would love to show you around, so please get in contact.