Mama Bear's Day Nursery & Pre-School (Torquay)

St Margaret's School, Barewell Road, Torquay TQ1 4PA
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9.8 39 Reviews
  • Mama Bear's Day Nursery & Pre-School (Torquay), Torquay
Mama Bear's Day Nursery & Pre-School (Torquay) is a purpose-built setting that looks to give local parents the childcare service they deserve and children an education that will set them up well for school and later challenges.

A stimulating interior enables staff to get the best out of children and themselves as they help children begin a journey of discovery. The curriculum is kept vibrant and flexible, incorporating many fresh activities to surprise and delight children's imagination.

Care Provided by Mama Bear's Day Nursery & Pre-School (Torquay)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Victoria Byrne (Manager)
  • Number of Childcare Staff
  • 12
  • Total Places for Children
  • 30
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays & Christmas

Mama Bear's Day Nursery & Pre-School (Torquay) Reviews (39)

Total of 39, showing 1-20
9.8

Mama Bear's Day Nursery & Pre-School (Torquay) has a Review Score of 9.8 (9.819) out of 10, based on 18 reviews in the last 2 years. Over all time Mama Bear's Day Nursery & Pre-School (Torquay) has 39 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

This is a lovely nursery. My 20-month-old daughter attends here and my 12-year-old son attended 9 years ago, his key worker at the time still works here to this present day. At present the staff are very friendly kind understanding and have your child's best interest at heart. They keep you updated
hourly on sleep, nappy changes, and meals. They also help improve your child's development. Would highly recommend it. Thanks.

Reply from Victoria Byrne, Nursery ManagerM at Mama Bear's Day Nursery & Pre-School (Torquay)

Thank you so much for the lovely review. We are so happy to have you guys as part of our Mama Bear family.


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Overall Experience  Overall Experience 5.0 out of 5

Although my son is finding drop-off time emotional, a particular staff member is doing her best to encourage him in and then sending me lovely pictures of him playing happily which really gives me lots of reassurance that I know he’s enjoying himself once he gets over having to say goodbye to me!
My
little boy quite often will tell me about his friends, games and what songs he sings whilst at nursery, his speech is amazing too and he can hold his pencil correctly.
Thank you for your care.

Reply from Victoria Byrne, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Torquay)

Thank you for the lovely feedback and review Jaydene. He is a pleasure to look after.


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Overall Experience  Overall Experience 5.0 out of 5

Both my boys have attended Mama Bears, the staff are always really friendly and interact with the children so well. Vicky and the team put a lot of effort into making sure the children get the most out of their sessions, always doing lots of different activities.

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Overall Experience  Overall Experience 5.0 out of 5

I am very happy with Mama’s Bear Day Nursery. The staff is being always friendly and professional. Always received lots of positive feedback about my son and how great he has progressed with learning. I am very grateful for their support and advice they give. My son really enjoys attending nursery after
he settled with practitioners and going in very happy.

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Overall Experience  Overall Experience 3.0 out of 5

My son has been attending this nursery for two years now and I must say, his communication skills have improved and he’s more expressive than before thanks to the help of the teachers of the nursery. Additionally, the manager is helpful whenever I have concerns or requests.

Reply from Erica Cross, Marketing Manager at Mama Bear's Day Nursery & Pre-School (Torquay)

Thank you for your lovely comments - we will share these with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Always so friendly and happy to see us. All staff make the effort to interact with the children as they arrive and it’s lovely when they talk about how great their day has been and what they have been up to.

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Overall Experience  Overall Experience 5.0 out of 5

My Daughter has been at Mama Bear's Day Nursery & Pre-School for 18 months now. I honestly cannot fault the nursery at all. My daughter is thriving and has become more confident. I love hearing about her day and all the wonderful activities she joins in with. I am so glad I decided to send her to Mama
Bear's. It is the best nursery in the area. I was delighted when they received their outstanding Ofsted last year, as I truly believe the nursery and team are outstanding. The Manager and Staff are a credit to the company.

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Overall Experience  Overall Experience 4.0 out of 5

Very friendly nursery. My child has been going since he was 2 and he has progressed so much. My child really enjoys his time at nursery. He enjoys the food and the activities.
The nursery has been very supportive during a personal home matter and I couldn't thank them enough.

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Overall Experience  Overall Experience 5.0 out of 5

The nursery is an amazing setting. My niece has thrived since being with the nursery. Her confidence has grown and her knowledge is amazing. She has learnt so many things since being in nursery. She loves going every week and tells me all about it when I see her. She loves the staff and the setting.
I believe the staff all do an amazing job. The nursery is managed well, all staff are very welcoming. I would highly recommend the nursery to anyone looking for a nursery.

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Overall Experience  Overall Experience 5.0 out of 5

Mama Bears at Barwell is fantastic, all staff are friendly and hardworking. My daughter loves going here, she has progressed in her learning, talking and made friends. My daughter will be sad to leave. Thank you to all the staff you're doing amazing!

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Overall Experience  Overall Experience 5.0 out of 5

My third child is currently at Mama Bears Nursery and I've never had a problem! The staff are super friendly, always smiling and have been super helpful, I'm always asking for advice if I need it and I get it with no judgements. I think you're all amazing!

Reply from Victoria Byrne, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Torquay)

Thank you so much for your amazing review. We are so happy, you are pleased with the nursery.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter first started in January and she absolutely loves it, the settling in with the staff was amazing making her feel comfortable and happy. I get regular updates on her, all members of staff are amazing, couldn't ask for a better nursery with so much love and dedication to each individual.

Reply from Victoria Byrne, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Torquay)

Thank you so much for your amazing review. We are so happy, you are pleased with the nursery.


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Overall Experience  Overall Experience 5.0 out of 5

Cannot thank Mama Bears enough for all they have done for my son. He has come on leaps and bounds since attending. It’s such a friendly environment and has always felt safe and secure when dropping off and picking him up. You have helped our boy in so many ways and we can’t thank the team enough!

Reply from Victoria Byrne, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Torquay)

Thank you for your amazing review, and kind words. We are so delighted that you and your children are enjoying your time with us.


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Overall Experience  Overall Experience 5.0 out of 5

Ever since my child started there until now, I can’t fault them at all, they are really good and help with anything you need aka yourself or your child. I would so recommend others to go there as well as the experience is the best.

Reply from Victoria Byrne, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Torquay)

Thank you for your amazing review, and kind words. We are so delighted that you and your children are enjoying your time with us.


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Overall Experience  Overall Experience 5.0 out of 5

My son has attended Mama Bear’s since he was 18 months old. As he is a Covid baby with some additional challenges, it was important to me to find a place that would support and understand his needs and I feel the staff at Mama Bear’s do just that. He really enjoys nursery; all of his key workers have
been brilliant, demonstrating a knowledge of his personality and needs that is both reassuring and comforting to me as a mum. The nursery is well-managed and the staff are approachable, kind and knowledgeable. I was thrilled when they achieved their (deserved) Outstanding OFSTED status. My son has made progress at Mama Bear’s that I don’t think he’d have made just being at home; he gets to participate in all sorts of wonderful activities, making it far easier to get him to bed on the nights he’s attended! I definitely plan to send my next little one to Mama Bear’s in the near future.

Reply from Victoria Byrne, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Torquay)

Thank you for your amazing review, and kind words. We are so delighted that you and your children are enjoying your time with us.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter settled in here right away, no tears. She absolutely loves going and will always get so excited walking down the road to nursery. She's made so many friends and enjoys the different types of activities and outside areas. The staff are incredibly supportive and so helpful here. My daughter's
verbal communication and socializing has developed so much since coming here. Forever grateful my daughter feels right at home here! One very happy Mama Bear!

Reply from Victoria Byrne, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Torquay)

Thank you for your amazing review, and kind words. We are so delighted that you and your children are enjoying your time with us.


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Overall Experience  Overall Experience 5.0 out of 5

Since my daughter started in the summer last year, I’ve seen a huge improvement in her speech, fine motor skills and behaviour. She always comes home with a smile on her face! The staff are all lovely and very helpful. I’ve had no issues or problems here whatsoever. I would definitely recommend the
nursery to anyone else.

Reply from Victoria Byrne, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Torquay)

Thank you for your amazing review, and kind words. We are so delighted that you and your children are enjoying your time with us.


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Overall Experience  Overall Experience 5.0 out of 5

The entire staff have been excellent and have really helped my son in his learning and social development. They’ve worked under difficult conditions but have maintained professionalism throughout. My son loves going to nursery and although this review only states a particular month, they have been fantastic
since day one, over two years ago. They have worked with me throughout some difficult personal times and accommodated my son at short notice sometimes. Excellent and highly recommended!

Reply from Victoria Byrne, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Torquay)

Thank you for your amazing review, and kind words. We are so delighted that you and your children are enjoying your time with us.


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Overall Experience  Overall Experience 5.0 out of 5

My grandson settled at Mama Bear's in Torquay a month ago. He has settled in and is so happy there. He is a very strong-willed and lively little boy who needs guidance and time. I have found this nursery to be amazing with him. They are extremely professional and caring. Handing a child over to strangers
is very difficult, but this nursery has made it so easy.

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Overall Experience  Overall Experience 5.0 out of 5

After a lot of consideration, I decided to choose this branch. One lady at head office took my little boy under her wing from the very off. She has been so caring, thoughtful and considerate to my son’s growth and made his little journey that much easier. I was very anxious, but she again made the transition
for myself and my son an easier period due to her committed nature and amazing care of all aspects and needs of us both. I’m forever grateful and can’t recommend or thank her enough!
Yours thankfully,
A very grateful Mama Bear!

Reply from Erica Cross, Marketing Manager at Mama Bear's Day Nursery & Pre-School (Torquay)

Many thanks for your feedback - such lovely comments which we will share with all the team.


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Current Review Score: 9.8 (9.819)

Overview of Review Score

The Review Score of 9.8 (9.819) out of 10 for Mama Bear's Day Nursery & Pre-School (Torquay) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.819 for Mama Bear's Day Nursery & Pre-School (Torquay) is calculated as follows: ( (187 Excellents x 5) + (17 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 215 Ratings = 4.819

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mama Bear's Day Nursery & Pre-School (Torquay) is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 number of registered child places is 6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Frequently Asked Questions about Mama Bear's Day Nursery & Pre-School (Torquay)

What is the Age Range of Children that Mama Bear's Day Nursery & Pre-School (Torquay) accepts?

Mama Bear's Day Nursery & Pre-School (Torquay) accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Mama Bear's Day Nursery & Pre-School (Torquay) Open?

Mama Bear's Day Nursery & Pre-School (Torquay) is open: Monday 08:00-18:00, Tuesday 08:00-18:00, Wednesday 08:00-18:00, Thursday 08:00-18:00, Friday 08:00-18:00.

How many Children does Mama Bear's Day Nursery & Pre-School (Torquay) have capacity for?

Mama Bear's Day Nursery & Pre-School (Torquay) has capacity for a total of 30 Children.

How far is Mama Bear's Day Nursery & Pre-School (Torquay) to the centre of Torquay?

1.0 mile(s) as the crow flies, distance by road may be significantly further.