Mama Bear's Day Nursery (Paignton - Long Road)

South Devon College, Long Road, Paignton TQ4 7EJ
Submit a Review
9.7 60 Reviews
  • Mama Bear's Day Nursery (Paignton - Long Road), Paignton
Mama Bear's Day Nursery (Paignton - Long Road) has a light and spacious interior with a wide range of early years play resources ideal for pre-school development and education. A versatile approach is aided by a large sports hall, a sensory room and regular visits to a horticulture and animal care department at South Devon College.

Children are supported to develop as individuals, being creative and encouraged to explore. Ofsted regulations and health and safety policies are taken seriously by a qualified team.

Show Mama Bear's Day Nursery (Paignton - Long Road) on the Map

Care Provided by Mama Bear's Day Nursery (Paignton - Long Road)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Carly Wilkinson (Nursery Manager)
  • Number of Childcare Staff
  • 30
  • Total Places for Children
  • 78
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-19:00
    Tuesday 07:30-19:00
    Wednesday 07:30-19:00
    Thursday 07:30-19:00
    Friday 07:30-19:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Mama Bear's Day Nursery (Paignton - Long Road) Reviews (60)

Total of 60, showing 21-40
9.7

Mama Bear's Day Nursery (Paignton - Long Road) has a Review Score of 9.7 (9.698) out of 10, based on 13 reviews in the last 2 years. Over all time Mama Bear's Day Nursery (Paignton - Long Road) has 60 reviews.

Overall Experience

  • 54
  • 4
  • 0
  • 0
  • 2

Date Published

60
6
7
13
47

Review from Ellie B (Mother of Child) published on 31 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My son loves going to the nursery. His speech is coming along lovely with the support of his key worker and he tries new food every day. The nursery encourages the children to eat a healthy nutritional meal and respects certain dietary requirements. Myself and my son always feel welcome by the nursery.

Reply from Carly Wilkinson, Nursery Manager at Mama Bear's Day Nursery (Paignton - Long Road)

Thank you for your lovely feedback, I will pass this onto the team.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Cristina F (Mother of Child) published on 25 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely pleased with Mama Bears day nursery. Our son started in the baby room at the age of 11 months on a 4-day basis. He settled very well from day one, and this was a huge relief being first-time parents. The staff are amazing; they are very caring and have established an excellent rapport
with my son. When my son arrives at nursery and we are welcomed by a member of the staff, he would go with them without hesitation with a big smile on his face. On collection, he is always very happy and will take time to say bye to staff that have taken such good care of him. We are also very pleased with the way the nursery communicates with us. We have daily updates on food, nappies and naps via their app and they will always call us to update us on anything else. Staff will also let us know what our son has been up to when we collect him in the evening. Meals and menus are balanced and they always try and meet special dietary requirements. An outstanding nursery; we could not ask for more

Reply from Carly Wilkinson, Nursery Manager at Mama Bear's Day Nursery (Paignton - Long Road)

Thank you for your lovely review - I will share this with the team - thank you once again.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Sarah D (Mother of Child) published on 16 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mama Bear's Day Nursery at Long Road has been amazing so far for my little boy.
He is thriving every day and really enjoys going.
They have a good settling-in process which is great for babies and parents.
The communication on a day-to-day basis is second to none, the app is a great addition as
I enjoy seeing what my little one is doing each day and what he's eaten/slept etc. with the odd picture added every now and again which is great.
All the staff are so friendly and welcoming and nurturing.
I would highly recommend Mama Bear's.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from G A (Father of Child) published on 16 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing staff who truly care for my child and encourage him to be the best he can be. My son is always eager to go to his key worker, but also equally comfortable with other workers who make him feel accepted. There is good communication from the staff and their commitment to supporting the needs of
my child is great!

Reply from Carly Wilkinson, Nursery Manager at Mama Bear's Day Nursery (Paignton - Long Road)

Thank you for your feedback.
It is lovely feedback to share with the team,


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from M L (Mother of Child) published on 16 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Our daughter wailed every morning as we took her in, she had previously been at a different preschool (in a different area) that she loved and never had any issues with. We tried to take her out after only a couple of weeks but they demanded four weeks' notice. Mama Bear's is a business first and a
nursery second, profits are more important than the children (and their staff - we had covid related drama too). At the door, I heard numerous parents questioning injuries their kids had, and at almost every pick up my daughter had a dirty nappy. We pulled her out, irrespective of the lost money, and sent her to another Preschool where she was immediately happy and thriving. We have a younger child and know that Mama Bears is the only place with immediate availability in the bay and whilst we need the childcare we wouldn't even consider this place an option.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Emma B (Mother of Child) published on 2 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great communication, friendly, approachable staff members, well updated regularly via both app and face-to-face handovers. Little one loves nursery days.

Reply from Carly Wilkinson, Nursery Manager at Mama Bear's Day Nursery (Paignton - Long Road)

Thank you for your feedback - this is lovely to have.
Many thanks


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Pete M (Foster Parent of Child) published on 2 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great nursery, lovely staff and always have confidence when leaving my child with them who has special needs.
They are really good with him and he loves it there.
He has come on so much thanks to their patience and perseverance and it's always lovely to see his progress and what he's been up to through
the app they use which is brilliant.
I would highly recommend.

Reply from Carly Wilkinson, Nursery Manager at Mama Bear's Day Nursery (Paignton - Long Road)

Thank you for sharing your comments, this is lovely feedback.
Kind regards.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Kate M (Foster Parent of Child) published on 2 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursery is the best nursery I've ever been to (and I've been to a lot), they are brilliant with the kids and always have time for the adults too.
All the staff are always welcoming and friendly and always have a smile for you even after a tiring day which is lovely.
They are very patient and
supportive of my little one and I couldn't be happy with their service. He absolutely loves going and I feel completely relaxed when leaving him in their care (trust is a wonderful thing).

Reply from Carly Wilkinson, Nursery Manager at Mama Bear's Day Nursery (Paignton - Long Road)

Thank you so much for your kind comments.
Many thanks.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from J S (Grandmother of Child) published on 17 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I take my granddaughter and collect her from nursery, every week. The staff are always welcoming and my granddaughter absolutely loves going, she would go every day if she could. They have prepared her well for school. They are always quick to spot any issues however minor and happy to discuss her progress
and general day to day activities. She has been doing I can't recommend highly enough. an excellent start to the school experience.

Reply from Erica Cross, Marketing Manager at Mama Bear's Day Nursery (Paignton - Long Road)

Thank you for your lovely review and comments - we are so pleased your granddaughter enjoys her time with us.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Daniel A (Father of Child) published on 4 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t say how amazing the staff and nursery are at Long Road Paignton, they are 10/10 - outstanding.
I would like to thank the manager for her help with my son over the last year.
She is a true asset to the company.

Reply from Erica Cross, Marketing Manager at Mama Bear's Day Nursery (Paignton - Long Road)

Thank you for leaving this lovely review - we will share this with the team.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from K H (Mother of Child) published on 4 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole team at Mama Bear's Day Nursery (Paignton - Long Road) has helped my little girl come such a long way, they are always so friendly and I know my little girl is completely safe and happy. I will in no doubt use this nursery again. Amazing team!

Reply from Erica Cross, Marketing Manager at Mama Bear's Day Nursery (Paignton - Long Road)

Thank you so much for your lovely review and comments - we will share these with the staff.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Jaz U (Mother of Child) published on 4 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter started Mama Bears (Long Road) when she was just 9 months old and she loved it there from the beginning! The staff are always super friendly and welcoming. I looked at a few nurseries (as the baby rooms are normally nothing special) and Mama Bears was the best by far, with lots of things
to do with a nice outdoor space. My daughter loves her days at Mama Bears and I would 100% recommend this nursery to anyone!

Reply from Erica Cross, Marketing Manager at Mama Bear's Day Nursery (Paignton - Long Road)

Thank you for your lovely feedback - we will share these comments with our team.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from C W (Father of Child) published on 29 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My children have been using the nursery for the last four years. All staff are professional and my children are happy to go to nursery. They love the staff and playing with the other children, I highly recommend.

Reply from Erica Cross, Marketing Manager at Mama Bear's Day Nursery (Paignton - Long Road)

Many thanks for your lovely comments - we will share these with the team at Long Road.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from N M (Father of Child) published on 28 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My child got bitten by another child at nursery. A member of staff opened the door for my child to go through and somehow it ended up smacking him on his forehead and left a very large bruise. The staff seem to be shady and lie. Very poorly run and never answer any questions if you ask how the accidents
happened. Not happy and would really advise a parent not to let their kids go to this nursery, there’s far better out there! 1* out of 5*.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Kirsteen L (Mother of Child) published on 2 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mama Bear's Day Nursery (Paignton - Long Road) is an excellent childcare provider. My sons have made so much progress developmentally and socially since attending Mama Bear's Day Nursery (Paignton - Long Road). They have gone from being very shy and upset to leave my side to running in. All the staff
are extremely kind, caring and patient with the children. The manager runs the nursery so well, she is brilliant and is always so happy and enthusiastic. I would unreservedly and one hundred percent recommend Mama Bear's Day Nursery (Paignton - Long Road).

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Wayne M (Father of Child) published on 8 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mama Bear's has given myself and my son an outstanding experience. They have brought my son along with speech and social skills. Overall, a great team.

Reply from Lucy Chalk, Nursery Manager at Mama Bear's Day Nursery (Paignton - Long Road)

He continues to be a pleasure to have within our setting. Thank you for taking the time to leave a review the team will be delighted.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Marieanne J (Mother of Child) published on 5 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a lovely nursery, my daughter loves it. The staff are amazing, very friendly and helpful. My daughter has learnt so much in the short time she's been attending. She's gone from a quiet and clingy girl to very independent. The staff have helped with improving speech amongst a lot of other things.
I can't thank them enough. My daughter has come a long way since starting. I would definitely highly recommend the nursery to friends, family or anyone looking for a safe and fun nursery environment. Thank you to all staff.

Reply from Lucy Chalk, Nursery Manager at Mama Bear's Day Nursery (Paignton - Long Road)

Thank you for the wonderful feedback the team will be delighted. She is an absolute pleasure to have in the nursery.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Richard M (Father of Child) published on 4 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An amazing nursery with amazing staff. The manaher and her team are fantastic and our daughter loves every minute of nursery and is happy everyday and learning so much.
The team are friendly, helpful and keep us up to date at all times.
Top class and highly recommended.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Sophie L (Mother of Child) published on 2 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The best decision we have ever made for our son! The development we have seen is incredible, our 1-year-old boy continuously comes home with new and developed skills. Staff keep us extremely well-informed through the app and seeing his photos and daily updates reassures us that he’s very happy and settled
there. He gets to do activities he wouldn’t have the opportunity to do at home with us and the foods he gets to eat are beyond impressive!

Reply from Lucy Chalk, Nursery Manager at Mama Bear's Day Nursery (Paignton - Long Road)

He is an absolute pleasure to have and we are thrilled that you are pleased with all aspects of his care , learning, and development. Thank you for taking the time to review our setting the team will be delighted with your comments.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Monika L (Mother of Child) published on 12 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery is run incredibly well. Our son has been thriving and loves going so much. The staff are all very friendly, welcoming and professional. From our experience, they will go above and beyond for children to have the best environment possible even during trying times. I'd like to give a special
mention to the care given to additional needs children and the outstanding support we have encountered, especially since under new management. We also love the use of the App to keep up to date on a daily basis and getting observations and assessments sent straight through there. It is wonderful to find a nursery taking such great care of our son.

Reply from Lucy Chalk, Nursery Manager at Mama Bear's Day Nursery (Paignton - Long Road)

Thank you for taking the time to review our setting. The staff team will be delighted with your review and recognition of how hard they try and work for the wonderful children in our care.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Current Review Score: 9.7 (9.698)

Overview of Review Score

The Review Score of 9.7 (9.698) out of 10 for Mama Bear's Day Nursery (Paignton - Long Road) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.865 for Mama Bear's Day Nursery (Paignton - Long Road) is calculated as follows: ( (136 Excellents x 5) + (17 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 155 Ratings = 4.865

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.833 Points relating to the number of positive Reviews for Mama Bear's Day Nursery (Paignton - Long Road) is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 number of registered child places is 15.6. 13 Positive Reviews ÷ 15.6 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

Top 20 Large Nursery Groups 2024

Recipient: Mama Bear's Day Nursery Ltd

Date: Thursday 28 Mar 2024 More details

Top 20 Large Nursery Groups 2023

Recipient: Mama Bear's Day Nursery Ltd

Date: Friday 28 Apr 2023 More details

Top 20 Large Nursery Groups 2022

Recipient: Mama Bear's Day Nursery Ltd

Date: Friday 29 Apr 2022 More details

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Mama Bear's Day Nursery (Paignton - Long Road) to verify any information. View our terms and conditions. Mama Bear's Day Nursery (Paignton - Long Road) has an Enhanced Service – more info.