Tops Day Nurseries: Gillingham Nursery has a Review Score of 9.3 (9.326) out of 10, based on 16 reviews in the last 2 years. Over all time Tops Day Nurseries: Gillingham Nursery has 68 reviews.
Review from Magdalena Z (Mother of Child) published on 3 March 2025
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Reply from Funke Olotu, Marketing at Tops Day Nurseries: Gillingham Nursery
Thank you so much for your wonderful feedback! We're so happy to hear that your son has loved his time with us over the past three years. It's fantastic to know that you appreciate the friendly staff, our clean environment, the nutritious menu, and the thoughtful choice of natural toys. We're also proud of how often the children get to enjoy outdoor play! It means the world to us that you've had such a positive experience, and while it's bittersweet that this journey will eventually come to an end, we're truly grateful to have been part of your son's development. If there's anything more we can do to support you during these final months, please don't hesitate to reach out. Thank you again for your kind words!
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Review from Claire J (Mother of Child) published on 11 December 2024
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Reply from Funke Olotu, Marketing at Tops Day Nurseries: Gillingham Nursery
Thank you so much for your kind and thoughtful review. It means the world to us to know that your little boy loves coming to Tops and that we've been able to provide the support he needs. We're passionate about creating an inclusive and nurturing environment for every child, and we're so glad that we could be there for you and your son. Your trust in us to support his transition to school is such an honour, and we're committed to ensuring he has the right tools and care in place for this important step. Thank you for sharing your experience, it's feedback like this that inspires our team every day.
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Review from S S (Grandmother of Child) published on 15 August 2024
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Reply from Funke Olotu, Marketing at Tops Day Nurseries: Gillingham Nursery
Thank you so much for your heartfelt review and recommendation! We're delighted to hear that your grandson loved attending our nursery and that our team members made a positive impact on his experience. It's wonderful to know that his confidence has grown, and we're so pleased we could help with his stammer. Your kind words mean a lot to us, and we're grateful for your trust and support. Thank you for sharing your experience!
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Review from H N (Mother of Child) published on 25 June 2024
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Reply from Funke Olotu, Marketing at Tops Day Nurseries: Gillingham Nursery
Thank you for your feedback. We're sorry for any inconvenience during your time with us. In pre-school, we encourage children to manage tasks like wiping their noses independently, although sometimes a runny nose is unavoidable, especially with a cold. Regarding payments, it seems there may have been some confusion. The payment you provided us appears to be for another nursery. We've tried to reach out to clarify but haven't been successful. We appreciate your understanding and are here to assist further. Please feel free to contact us to resolve any remaining issues. Thank you.
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Review from J M (Mother of Child) published on 1 December 2023
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Reply from Funke Olotu, Marketing at Tops Day Nurseries: Gillingham Nursery
It brings us immense joy to hear that your child has grown in confidence since joining our nursery. At Tops, we strive to create a nurturing and supportive environment that fosters not only educational development but also personal growth and confidence in every child.
Our dedicated staff takes great pride in their roles, and your kind words affirm their commitment to providing a loving and caring atmosphere. We believe that a positive and supportive community is essential for a child's overall well-being, and we are delighted to know that our team's efforts are making a positive impact on your child's journey.
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Review from Kerry I (Mother of Child) published on 28 November 2023
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The only thing I would say is that I
Reply from Funke Olotu, Marketing at Tops Day Nurseries: Gillingham Nursery
We are delighted to hear that you find our nursery absolutely fantastic and that our staff has been providing the highest standard of care for your son. Creating a nurturing and stimulating environment for children to explore is at the core of what we do, and it's heartening to know that your child is thriving in our setting.
Your feedback about the food is incredibly valuable to us, and we sincerely appreciate your honesty. We understand the importance of providing meals that not only meet the nutritional needs of the children but are also enjoyable for them. Please know that we take your concerns seriously, and we are committed to addressing them to ensure a positive dining experience for your son and all the children in our care.
We appreciate your trust in us and look forward to continuing to provide excellent care for your son.
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Review from N H (Mother of Child) published on 27 October 2023
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Review from L M (Mother of Child) published on 27 October 2023
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Reply from Funke Olotu, Marketing at Tops Day Nurseries: Gillingham Nursery
We are overjoyed to hear about your positive experience with us, and we're truly delighted to have played a role in helping your newly adopted son settle in. Our dedicated team of caregivers at the nursery is committed to going the extra mile to provide the best care and support to our children and their families.
Your kind words mean a lot to us, and we are genuinely grateful for your trust and appreciation. We look forward to continuing to create a nurturing and loving environment for your child as they grow and thrive in our preschool.
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Review from J W (Father of Child) published on 1 September 2023
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Reply from Funke Olotu, Marketing at Tops Day Nurseries: Gillingham Nursery
Thank you so much for taking the time to share your positive experience at Tops Gillingham. We appreciate your kind words and are thrilled to hear that your children loved their time with us.
Providing a nurturing and caring environment for our children is our top priority, and we're delighted that our colleague's exceptional kindness and care have made a positive impact on you and your family. It's wonderful to know that you would recommend Tops Nursery to other parents in the community.
If there's anything else you'd like to share or discuss, please feel free to reach out. We're here to ensure that every child at Tops Nursery School receives the best possible care and educational experience.
Thank you once again for your support and recommendation.
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Review from Lexi L (Mother of Child) published on 27 July 2023
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Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Gillingham Nursery
Thank you for your lovely review! We're thrilled that your son's transition to our nursery has been smoother than expected, thanks to our amazing team. We are so pleased we could help you through this transition as well. We look forward to supporting your little one's growth and happiness throughout his time with us.
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Review from Emily H (Mother of Child) published on 20 July 2023
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Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Gillingham Nursery
Thank you for the amazing review! We're thrilled to see how Tops Day Nurseries: Gillingham Nursery has positively impacted your daughter's development and fostered strong friendships and a love for learning. Our staff are dedicated to providing exceptional care and support. We're grateful for your trust and look forward to continued growth and happiness for your daughter at our nursery.
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Review from A A (Mother of Child) published on 19 July 2023
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Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Gillingham Nursery
Thank you for the kind words! We're delighted to hear that our nursery is a welcoming and happy place for your son. Our team is committed to providing a supportive environment that fosters his learning and development. It brings us joy to know that he loves coming to nursery, and we'll continue to ensure he has a positive and enriching experience with us. Thank you for choosing our nursery, and we look forward to many more happy moments with your son!
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Review from Marion L (Mother of Child) published on 19 July 2023
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Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Gillingham Nursery
Thank you for the lovely feedback! We're thrilled to hear that your daughter loves coming to our nursery. Our team is dedicated to providing a welcoming and accommodating environment for all the children. Your trust in us means a lot, and we'll continue to ensure that your daughter's needs are met and that she has a wonderful time with us. We're excited to continue this journey together and provide the best care and experiences for her. Thank you again for choosing our nursery!
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Review from Chelsea S (Mother of Child) published on 19 July 2023
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Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Gillingham Nursery
Thank you for the wonderful feedback! We're thrilled to hear that your child has loved every moment since the first day at our nursery. Our dedicated staff takes great pride in creating a nurturing and enjoyable environment for all the children. It brings us joy to see your child happy and engaged during her time with us. We appreciate your trust in our nursery, and we'll continue to provide the best experience for her. Looking forward to many more happy days together!
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Review from David D (Father of Child) published on 19 July 2023
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Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Gillingham Nursery
Thank you for the positive feedback! We're delighted to know that your daughter enjoys her time at Tops and the variety of activities available. We love sharing updates on the app to keep you connected with her daily experiences. It's a pleasure to have her with us, and we look forward to more exciting moments together!
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Review from V Z (Father of Child) published on 10 April 2023
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Reply from Lauren Ballard, Marketing Assistant at Tops Day Nurseries: Gillingham Nursery
Thank you for your positive review, we really appreciate it!
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Review from Kirsty L (Mother of Child) published on 13 December 2022
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Reply from Lauren Ballard, Marketing Assistant at Tops Day Nurseries: Gillingham Nursery
Thank you very much for your positive review, we really appreciate it
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Review from C J (Mother of Child) published on 12 December 2022
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Reply from Lauren Ballard, Marketing Assistant at Tops Day Nurseries: Gillingham Nursery
Thank you for your lovely review, we are so happy to hear that your little one loves us at Tops. We are happy to hear that your daughter has settled in well and is enjoying her time with us.
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Review from Michael R (Father of Child) published on 14 September 2022
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Review from Amber B (Mother of Child) published on 14 September 2022
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The Review Score of 9.3 (9.326) out of 10 for Tops Day Nurseries: Gillingham Nursery is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.561 for Tops Day Nurseries: Gillingham Nursery is calculated as follows: ( (124 Excellents x 5) + (56 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) + (4 Very Poors x 1) ) ÷ 189 Ratings = 4.561
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.765 Points relating to the number of positive Reviews for Tops Day Nurseries: Gillingham Nursery is based on 15 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 98 number of registered child places is 19.6. 15 Positive Reviews ÷ 19.6 = 0.765
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
Please Contact Us for Latest Vacancies
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Job Title: Senior Nursery Manager
Joined: 2022
1. What qualifications do you have? Level 3 in Children’s Care, Learning and Development – I am currently undertaking my level 5 qualification too.
2. How many years of experience do you have? I have been working in the early years industry for 10 years.
3. Hobbies/interests – In my spare time I enjoy walks along the beach with my family and dogs, I also love baking (when I get time!)
4. Fun fact – I have been part of several movie productions at Warner Bros Studios.
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