Tops Day Nurseries: Pokesdown Nursery

4c Wolverton Road, Boscombe, Bournemouth BH7 6HT
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9.1 56 Reviews
  • Tops Day Nurseries: Pokesdown Nursery, Bournemouth
Tops Day Nursery - Pokesdown, Bournemouth, offers a professional early years' childcare service and education to children of pre-school age, from as young as three months, as well as running a 'hi 5's club' for youngsters from the age of five to 11 years.

There are no worksheets or workbooks – children are inspired to explore, investigate, design and work things out for themselves. The aim is to inspire children to be adventurous, curious and excited to learn!

Early years' is the time to allow children to have the opportunity to be creative, investigate their environment and build foundations for continued future learning.

A pleasant learning environment is tailored to the personal interests of different age ranges, with a friendly team of carers respectful of culture and background. The nursery has an excellent outdoor play area which is accessible in all weathers and linked to the interior playrooms.

This award-winning nursery is part of a group that provides the most eco-sustainable childcare and education in the UK, being respectful of the environment and acting to reduce, re-use and recycle resources is an important part of the culture and routine for the children and staff.

Top Day Nursery Pokesdown offers very flexible hours. Sessions can be booked to the nearest 15 minutes so parents only book and pay for the hours they require.

Families of children at the nursery are more than welcome to call as often as they like to talk to a member of staff about their child and their day at nursery.

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Care Provided by Tops Day Nurseries: Pokesdown Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Stephanie Ridealgh (Manager)
  • Number of Childcare Staff
  • 35
  • Total Places for Children
  • 135
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 06:00-20:00
    Tuesday 06:00-20:00
    Wednesday 06:00-20:00
    Thursday 06:00-20:00
    Friday 06:00-20:00
  • When Closed
  • Christmas Day, Boxing Day & New Years Day
  • Parking

  • Street parking


Tops Day Nurseries: Pokesdown Nursery Reviews (56)

Total of 56, showing 1-20
9.1

Tops Day Nurseries: Pokesdown Nursery has a Review Score of 9.1 (9.131) out of 10, based on 9 reviews in the last 2 years. Over all time Tops Day Nurseries: Pokesdown Nursery has 56 reviews.

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Review from E P (Mother of Child) published on 8 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall very positive experience, lots of activities for little ones, absolutely loved Forest School as well as Cooking School and Joining Generations Programme. Lovely and caring staff. Flexible hours definitely made it easier for us too. We already miss the place .

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Pokesdown Nursery

Thank you for your wonderful feedback! We're thrilled to hear you had a positive experience and that your little ones enjoyed activities like Forest School, Cooking School, and the Joining Generations Programme. It's great to know the flexible hours were helpful for you. We'll miss you too and appreciate your kind words about our caring staff.


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Review from T O (Mother of Child) published on 8 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Teachers are friendly and there are several varieties of activities for the kids to explore. The teachers are respectful of parents and it was an overall good experience. There can be improvement in the time it takes to open the doors for parents to drop off or pick up their kids.

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Pokesdown Nursery

Thank you for your feedback! We're glad to hear you had a good experience and appreciated the variety of activities and our friendly staff. We also value your input on improving the drop-off and pick-up process and will work on making it smoother. Your suggestions help us improve, and we appreciate your understanding.


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Review from M S (Mother of Child) published on 8 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Choosing Tops Nursery was the best choice I made for my child. The staff are very friendly and supportive for him and for me too. My child sometimes cried when dropped him there because he's very attached to me but once I picked him up from the nursery he was very happy being there. Thank you for being
part of my child's story and helping him grow. You are amazing!

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Pokesdown Nursery

Thank you for your wonderful feedback! We're so glad you chose Tops Nursery for your child and that you felt supported by our team. It's heartwarming to hear that, despite the initial tears, your child was happy and thriving by the end of the day. We're honoured to be part of his story and to help him grow. You're amazing too!


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Review from B L (Mother of Child) published on 8 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have loved my daughter being in Tops. She has grown into a bright little independent lady and the staff have been amazing. She was in graduation 2024. But not leaving forever! My youngest starts in September. Would definitely recommend. All the staff are lovely!

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Pokesdown Nursery

Thank you so much for your lovely feedback! We're thrilled to hear how much your daughter has thrived with us and that you've had such a positive experience. Congratulations on her graduation in 2024, what an exciting milestone! We're looking forward to welcoming your youngest in September. Thank you for your recommendation and kind words about our staff!


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Review from Kaylie T (Mother of Child) published on 8 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My first two children attended this nursery. The staff are amazing, they value your opinion. Always there to help. I will always use them and will recommend my friends or family to use them. They have various things for various age ranges.

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Pokesdown Nursery

Thank you for your kind words! We're thrilled to hear that you had a great experience with us. It's wonderful to know you felt supported and valued. We're grateful for your recommendation and look forward to welcoming your family and friends.


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Review from Ruby L (Mother of Child) published on 28 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my daughters absolutely love it here, the staff are fantastic and really take the time to bond with and nurture my children on top of providing them with creative, stimulating and educational activities every single session. I truly will be gutted when our journey with Tops is over.

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Pokesdown Nursery

Thank you so much for your kind words! We're delighted to hear that your daughters enjoy their time with us. Our dedicated team thrives on creating a nurturing environment and engaging activities for every child. We're here to make every session a memorable and enriching experience for them. We'll miss having your family with us, and we wish you all the best in your future endeavours.


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Review from L c (Mother of Child) published on 7 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff, excellent facilities, very clean and children were all surprisingly chilled on an open day visit which I feel is a reflection of the amazing staff.
My daughter loved her time at this nursery and graduated up in to big school but still comes in holidays for the hi5 club which is also outstanding.
I
highly recommend a visit to see for yourself.

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Review from E B (Mother of Child) published on 5 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing here, they are always happy to help me and my child, especially with her toilet training.
I love the flexibility of hours it really helps with work patterns.
My daughter always comes home happy after her day at nursery, this really makes me feel at ease when leaving her in
their care.

Reply from Lauren Ballard, Marketing Assistant at Tops Day Nurseries: Pokesdown Nursery

Thank you for your positive review, we really appreciate it!


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Review from Donika S (Mother of Child) published on 24 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter is feeling more comfortable in the nursery and she likes the staff. She can’t wait to go to the nursery. When I take her, she is sad because she wants to stay more. She has learned a lot of things in the nursery.

Reply from Lauren Ballard, Marketing Assistant at Tops Day Nurseries: Pokesdown Nursery

Thank you for your positive review, we really appreciate it!


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Review from Radu C (Father of Child) published on 17 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff have been very kind and have helped my child settle into the nursery. The daily updates and the app are great. It is always nice to see what he has been doing during the day.
There is good communication between home and nursery; both written and verbal feedback is very useful.
I am very
grateful to all the staff and his key worker, who has been amazing.
Thank you to all of you.

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Review from A B (Mother of Child) published on 16 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend this nursery.
Both my kids went to this nursery; they were very happy.
The staff is amazing and very helpful and lovely.
My kids learnt a lot of things, and they were very happy to go to nursery.
The nursery is very clean, and they have lots of activities.

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Review from John M (Father of Child) published on 7 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son had a great time learning and playing at Tops Boscombe for three years. The staff really helped nurture his confidence and skills. They were always helpful to parents too. He already can't wait to go back for High 5 in October.

Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Pokesdown Nursery

Thank you for your positive review, John, we can't wait to welcome him back to Hi5's.


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Review from Rebecca S (Mother of Child) published on 21 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at Tops Boscombe for just over four months now, and he has settled in so well. I am really impressed with the attentiveness of the staff, how well they communicate everything with me (both the nursery staff and admin staff) and how much my son loves attending. It is great that they make
use of the outside space when the weather allows, and they always have different activities going on to keep the children engaged. They provide daily diary updates on the app in a timely manner and also share pictures on a weekly-or-so basis of what my son has been up to, which I love seeing. For me, the things that interested me about Tops more generally was the flexibility of bookings and their commitment to sustainability. I really value that they offer good vegetarian meals for my son and that they are supportive of our choice of using reusable nappies (and actively promote this).

Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Pokesdown Nursery

Thank you so much for your lovely review, Rebecca! We really appreciate your positive feedback and we're so pleased to hear you are happy with our education and care at Boscombe and promote our reusable nappies too.


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Review from K C (Mother of Child) published on 2 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I love this nursery, my little girl won't even say goodbye to me when dropping her off as she just wants to go in and get busy. I love the way they do daily diaries so you know exactly what they have been doing while there, they really take care of the development and understanding of how your child
is improving. I would highly recommend this nursery to everyone.

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Review from Lara S (Mother of Child) published on 2 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I really rate Tops Nursery Boscombe, so much so that when we moved a couple of miles away, we kept our daughter there rather than move her to a closer one. My daughter has built up great attachments to the staff in the baby room and I really get a feeling that they truly care about my child's wellbeing
and happiness. The staff are always friendly and professional and I have recomended Tops Boscombe to a friend of mine who is about to return to work and is looking for a childcare solution.

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Review from Kirsten R (Mother of Child) published on 8 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Tops Boscombe are just fantastic. Throughout the pandemic, the nursery has been supportive and understanding, whilst ensuring the safety of staff, children and parents. They offer a great range of resources for the children to play with. Additional cooking and forest school too, never mind
the flexibility with bookings! It’s awesome!

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Review from Maria T (Mother of Child) published on 8 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son loves going to his sessions. He has got a really good relationship with the staff. Whenever I pick him up, I always have brief feedback about how was he through the day. Everyone is extremely helpful and kind. I am completely satisfied.
I received updates about everything, so I am always up
to date.
The app system gives an insight into what my son was doing, what his interest was for the week.
The admin team and manager is also very helpful and understanding, even in tricky situations, and I can comfortably turn to them for help or guidance if needed.
I can definitely recommend this branch.

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Review from Mark S (Father of Child) published on 4 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my child has started at Tops Boscombe, she has loved every second of it. I was very nervous about sending my baby off to nursery, but the staff and nursery as a whole have made it easy to leave her in someone else care. Would defiantly recommend!

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Review from Anna B (Mother of Child) published on 30 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter started with your nursery in June, I was a little worried as she had never been and started just after the main COVID shut down. However, the staff have been amazing both with getting her settled and reassuring me! She absolutely loves going to nursery and has come on personally so much
since she started! Thank you all!

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Review from Miguel S (Father of Child) published on 21 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have used tops nursery in Boscombe for almost two years, my sons started at (near) two years old and (near) four years old up to three years old and five years old.
* The best:
The carers: they divide the children into four areas, each area is for a group of age. There is a main carer for each
area plus the assistant(s).
All of them were amazing!
It's really helpful and comfortable that you can rely on them to care for your child; they always called me if something happened and just to keep me updated of any accident or issue.
This is for me what makes difference and matters.
I don't want to make this a long and tedious review to read, the negative aspects are really few and are no worthy for comments.
This particular nursery has my praise and I will recommend it to anyone.

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Current Review Score: 9.1 (9.131)

Overview of Review Score

The Review Score of 9.1 (9.131) out of 10 for Tops Day Nurseries: Pokesdown Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.898 for Tops Day Nurseries: Pokesdown Nursery is calculated as follows: ( (97 Excellents x 5) + (11 Goods x 4) ) ÷ 108 Ratings = 4.898

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.233 Points relating to the number of positive Reviews for Tops Day Nurseries: Pokesdown Nursery is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 135 number of registered child places is 27. 9 Positive Reviews ÷ 27 = 0.333

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (6)

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Meet the Team (1)

Stephanie

Stephanie Ridealgh

Job Title: Nursery Manager

Joined: 2012

1.   I hold my level 5 qualification.

2.   I have 5 years of experience as a manager for Tops and have been working for tops 13 years.


3.   My hobbies and interests are spending time with my young daughter, family and friends. Go for walks at the weekends in the forest and enjoy baking and being creative by decorating or making things.


Frequently Asked Questions about Tops Day Nurseries: Pokesdown Nursery

What is the Age Range of Children that Tops Day Nurseries: Pokesdown Nursery accepts?

Tops Day Nurseries: Pokesdown Nursery accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Tops Day Nurseries: Pokesdown Nursery Open?

Tops Day Nurseries: Pokesdown Nursery is open: Monday 06:00-20:00, Tuesday 06:00-20:00, Wednesday 06:00-20:00, Thursday 06:00-20:00, Friday 06:00-20:00.

How many Children does Tops Day Nurseries: Pokesdown Nursery have capacity for?

Tops Day Nurseries: Pokesdown Nursery has capacity for a total of 135 Children.

How far is Tops Day Nurseries: Pokesdown Nursery to the centre of Bournemouth?

2.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Tops Day Nurseries: Pokesdown Nursery to verify any information. View our terms and conditions. Tops Day Nurseries: Pokesdown Nursery has a Platinum Service – more info.