Tops Day Nurseries: Pokesdown Nursery

4c Wolverton Road, Boscombe, Bournemouth BH7 6HT
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9.1 56 Reviews
  • Tops Day Nurseries: Pokesdown Nursery, Bournemouth
Tops Day Nursery - Pokesdown, Bournemouth, offers a professional early years' childcare service and education to children of pre-school age, from as young as three months, as well as running a 'hi 5's club' for youngsters from the age of five to 11 years.

There are no worksheets or workbooks – children are inspired to explore, investigate, design and work things out for themselves. The aim is to inspire children to be adventurous, curious and excited to learn!

Early years' is the time to allow children to have the opportunity to be creative, investigate their environment and build foundations for continued future learning.

A pleasant learning environment is tailored to the personal interests of different age ranges, with a friendly team of carers respectful of culture and background. The nursery has an excellent outdoor play area which is accessible in all weathers and linked to the interior playrooms.

This award-winning nursery is part of a group that provides the most eco-sustainable childcare and education in the UK, being respectful of the environment and acting to reduce, re-use and recycle resources is an important part of the culture and routine for the children and staff.

Top Day Nursery Pokesdown offers very flexible hours. Sessions can be booked to the nearest 15 minutes so parents only book and pay for the hours they require.

Families of children at the nursery are more than welcome to call as often as they like to talk to a member of staff about their child and their day at nursery.

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Care Provided by Tops Day Nurseries: Pokesdown Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Stephanie Ridealgh (Manager)
  • Number of Childcare Staff
  • 35
  • Total Places for Children
  • 135
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 06:00-20:00
    Tuesday 06:00-20:00
    Wednesday 06:00-20:00
    Thursday 06:00-20:00
    Friday 06:00-20:00
  • When Closed
  • Christmas Day, Boxing Day & New Years Day
  • Parking

  • Street parking


Tops Day Nurseries: Pokesdown Nursery Reviews (56)

Total of 56, showing 21-40
9.1

Tops Day Nurseries: Pokesdown Nursery has a Review Score of 9.1 (9.131) out of 10, based on 9 reviews in the last 2 years. Over all time Tops Day Nurseries: Pokesdown Nursery has 56 reviews.

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Review from S C (Mother of Child) published on 19 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My two-year-old daughter has been going to Tops Boscombe for just under a year now and she has settled in very well, thanks to the help of all the staff. She absolutely loves going to nursery now and comes home telling me all about what a good day she’s had with all of her friends. The care she receives
is excellent and I would recommend Tops to anyone.

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Review from Gemma B (Mother of Child) published on 11 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I would also like to say a massive thank you to the staff looking after my son, it was nerve-wracking sending him back in after so much time off but they have been brilliant and he has really enjoyed it. Thank you for all the work you are doing and the care you give my son. I really appreciate it.

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Review from Lewis E (Mother of Child) published on 8 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very pleased with the kindness of the teachers at Tops Day Nursery, Boscombe, especially during this difficult time, my son's nursery closed during the COVID-19 pandemic as they are a small nursery. At the beginning of the pandemic, we managed to look after our 3 sons because of my mom being temporary
"stuck" with. She came to visit and couldn't return to her home country. After 5 weeks of 3 under 5's being locked in the house we started to struggle, especially my mom, as she was left by herself looking after them when me and my husband are both key workers. The manager at Tops Day Nursery was very understanding and supportive and she tried her best to get our son into the nursery. When the great news arrived that our son could go to the nursery 3 days a week we were all very pleased and relieved. Our son loves the setting, his new friends and all the teachers. Many thanks Tops Day Nursery, Boscombe.

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Review from A W (Mother of Child) published on 25 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Up until recently I have had two children at Tops. My daughter has missed her older brother. Staff have been so attentive to her needs - giving her extra cuddles. Recently my daughter moved rooms, the transition was so supported, that it went very well despite the close bond she had with staff in the
room she was leaving. Both of my children have loved the extra activities Tops provide, especially forest school.

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Review from Maxine D (Mother of Child) published on 12 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Tops Boscombe is a wonderful setting for any child. The staff and management are friendly, flexible and resourceful. They provide spaces for babies and children to really flourish in their environment. Teamed with nurturing staff and extra activities like forest school and cookery school, this is an
excellent start for any little one to learn and grow.

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Review from A W (Father of Child) published on 13 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had nothing but good experiences since enlisting my 2 year old son at Tops Day Nurseries: Boscombe Nursery. The team have been extremely friendly and helpful on a one to one basis. Also, my son has a great time and it was warming how the team aided him in the settling in process.

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Review from K H (Mother of Child) published on 11 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son absolutely loves nursery, he adores the staff who are invested in his happiness at nursery. My son has fun and enjoys the activities in place. They provide a great environment, most importantly a happy environment. I could not ask for more.

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Review from Natalie C (Mother of Child) published on 9 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been using Tops Boscombe for 5 Years now with 2 children and both loved coming to nursery. They enjoyed the environment interaction with carers and activities. I would recommend this nursery to others. The flexible booking has been invaluable, not many other nurseries offer this. The staff are
all friendly and welcoming.

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Review from R H (Mother of Child) published on 21 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter really likes it, she enjoys every day in nursery. She really likes her key worker. Nice, helpful staff, good management.

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Review from B J (Mother of Child) published on 13 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant nursery, amazing staff and willing to help personally and professionally.

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Review from K T (Mother of Child) published on 13 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with the staff at the nursery and they are very knowledgeable and caring. My son has really come on a great deal since coming to nursery and the staff support and care has been valuable.
I would highly recommend the nursery to others. Thank you.

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Review from Anna H (Mother of Child) published on 22 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was a nervous wreck at the thought of leaving my son at nursery but Boscombe Tops have been brilliant!
He absolutely loves it and comes out with all sorts of new words and songs that he has got from Tops and he isn't 2 yet. They have been really supportive and provide a comprehensive update on his
day. I have heard mixed reviews (and seen) about other sites but it's always great for the Boscombe team. Would and do recommend this site.

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Review from Anna S (Mother of Child) published on 2 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely outstanding nursery!!
8 years ago my son graduated from Tops Day Boscombe and when I had to choose nursery for my daughter over a year ago, I knew it will be Tops again. Every morning she was looking forward to go back and see her friends. Her favourite Forest School and Cooking School were
something to look forward to every week. It gave her confidence and now all she talks about is taking a train to forest :) Thanks to all staff and their loving care she is ready to start next chapter which is primary school.
All staff are absolutely amazing, communication outstanding, management excellent. I couldn't ask for better care and I will always recommend Tops to everyone. My girl did learn so much, she met a lot of friends and she has memories that will be cherish for ever.

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Review from Emma O (Mother of Child) published on 13 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been attending the nursery since April when he was only 8 months old. He has settled in very well thanks to the caring and friendly staff. He is always happy to be dropped off and looks very comfortable there when I return to collect him.

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Review from James O (Father of Child) published on 13 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Every day my son comes home dirty, tired and hungry and I couldn’t be happier - as a parent I worry about what happens at preschool and what goes on. All I can say is my son comes home full of tales of fun with his friends, adventures from forest school, going on buses, trains and building dens, demonstrates
his new cooking skills, proudly displays his pictures he has drawn putting them on the fridge, sharing the new facts he has learnt and always has a big smile on his face. He then goes upstairs every night and plans what to take the next day.
Tops have helped create a safe and stable environment. The key staff have nurtured my son into a confident boy; who is ready to start school. He idolises staff who have always gone above and beyond, who comfort, encourage and have a genuine desire to care for the children in their rooms - most of all, as a parent, I’m happy leaving my son there knowing he will be having a fun filled day, with great staff and friends.

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Review from Tara B (Mother of Child) published on 5 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Tops Day Nursery have always gone above and beyond to provide a wonderful setting for my son, and support him with his additional needs. The office staff are also very nice people, organised and well managed and the whole team at Tops' work really reflects in the atmosphere in each room. My son has
attended since he was 18 months old until he was nearly 5 and I truly enjoyed every moment my son attended. It is nice when you think during the day "I wonder how my son is, or what he's doing" and then smile, knowing truly he is in good hands and well cared for. I always enjoyed the security Tops provided. I really respect all the staff at Tops Day Nursery Boscombe, they are a lovely team of people, carers and teachers (and 'boo boo' fixers!). Thank you truly so much to all of you.

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Review from Rochelle H (Mother of Child) published on 4 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been with Tops Nursery since he was 3 years old until now he is 5 joining the Mini Beast Club. He loves his time in nursery, the staff are always lovely and looks after him well. He developed his confidence and social skills during his time here. He has now come a long way.

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Review from Manjit K (Mother of Child) published on 4 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been collected from school by Tops Day Nursery for over 3 years. She adores the staff and I feel very comfortable leaving her in their care. Everybody from the office staff to the managers are very welcoming and helpful should the need arise for me to ask for assistance.

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Review from S I (Mother of Child) published on 4 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter loves this nursery. She started off in the Twos room and it took her a little while to settle in due to being shy. The staff were great and always helped encourage her to grow to like the nursery. She’s now in the Preschool room and has made friends with some children who she loves to go
and see. She has been at the nursery for nearly a year and really enjoys it.

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Review from Suzanne W (Mother of Child) published on 2 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I love the eylog, the staff from the admin team to my son's key worker are all wonderful. Warm, friendly but professional and approachable. They do their job as if it is so much more which is great as my son is so much more and I feel that ethos is truly recognised.

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Current Review Score: 9.1 (9.131)

Overview of Review Score

The Review Score of 9.1 (9.131) out of 10 for Tops Day Nurseries: Pokesdown Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.898 for Tops Day Nurseries: Pokesdown Nursery is calculated as follows: ( (97 Excellents x 5) + (11 Goods x 4) ) ÷ 108 Ratings = 4.898

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.233 Points relating to the number of positive Reviews for Tops Day Nurseries: Pokesdown Nursery is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 135 number of registered child places is 27. 9 Positive Reviews ÷ 27 = 0.333

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (6)

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Meet the Team (1)

Stephanie

Stephanie Ridealgh

Job Title: Nursery Manager

Joined: 2012

1.   I hold my level 5 qualification.

2.   I have 5 years of experience as a manager for Tops and have been working for tops 13 years.


3.   My hobbies and interests are spending time with my young daughter, family and friends. Go for walks at the weekends in the forest and enjoy baking and being creative by decorating or making things.


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