Tops Day Nurseries: Bournemouth Nursery has a Review Score of 9.3 (9.256) out of 10, based on 15 reviews in the last 2 years. Over all time Tops Day Nurseries: Bournemouth Nursery has 88 reviews.
Review from B M (Mother of Child) published on 3 March 2025
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Reply from Funke Olotu, Marketing at Tops Day Nurseries: Bournemouth Nursery
Thank you so much for your wonderful feedback! We're delighted to hear that both of your children have had such positive experiences at Tops Bournemouth. Supporting every child's individual needs is so important to us, and we're so pleased that our team has been able to provide a caring and nurturing environment for your eldest son. It's fantastic to hear that your younger child is also enjoying nursery and growing in independence. We love that he's so excited to come, even on weekends! Your trust and support mean the world to us. If there's ever anything more we can do, please don't hesitate to reach out. Thank you again for your kind words!
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Review from Bonnie H (Mother of Child) published on 3 March 2025
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Reply from Funke Olotu, Marketing at Tops Day Nurseries: Bournemouth Nursery
Thank you so much for your kind and thoughtful feedback! We're so thrilled to hear that all three of your children have had such a positive experience at Tops Bournemouth. It's wonderful to know they love it and always leave with big smiles, excited to share their day with you. We're also really happy to hear that you feel at ease with any concerns you may have and that our team has been understanding and supportive. We strive to make the enrolment process as smooth as possible, and it's fantastic to know you found it quick and easy. Thank you for mentioning the new garden! We're so glad your children enjoy it, and we can't wait for even more fun and learning to happen there. We truly appreciate your continued trust in us.
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Review from Marta A (Mother of Child) published on 11 December 2024
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Reply from Funke Olotu, Marketing at Tops Day Nurseries: Bournemouth Nursery
Thank you so much for your wonderful feedback. We're thrilled to hear how much you and your son enjoy being part of our nursery community. It's great to know that the range of activities, including Forest School and special events like Breakfast Morning have been such positive experiences for you both. We're also delighted that the daily updates, photos, and videos give you insight into your sons day. It's always lovely to see those moments. Your kind words about our team and their care mean so much and were glad to have been able to support you with our flexible booking options and extended opening hours. Thank you for recommending us and for trusting us to care for your son. It's a privilege to watch him grow and learn.
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Review from Emma C (Mother of Child) published on 18 October 2024
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Reply from Funke Olotu, Marketing at Tops Day Nurseries: Bournemouth Nursery
Thank you for sharing your experience! Were thrilled to hear that your little girl is enjoying her time with us after just a month. It's wonderful to know that our colleagues have made you feel welcome and supported in your decision. We understand how challenging it can be to choose a nursery, and we are so glad you chose Tops Bournemouth. Thank you for trusting us with her care!
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Review from Charlotte M (Mother of Child) published on 17 October 2024
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Reply from Funke Olotu, Marketing at Tops Day Nurseries: Bournemouth Nursery
Thank you for your lovely review! We're so happy to hear that your daughter enjoys her time with us and that she settled in quickly, even with a one-day-a-week schedule. Our colleagues work hard to create a friendly and supportive environment, so it's great to know you've found them helpful. We're also pleased that the shift booking option is convenient for you, and that you appreciate the nutritional meals provided. Thank you for your kind words and for being part of our community.
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Review from K F (Mother of Child) published on 9 August 2024
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Reply from Funke Olotu, Marketing at Tops Day Nurseries: Bournemouth Nursery
Thank you for your kind words! We are delighted to hear that your daughter had a great start with us, even amidst the challenges of the COVID pandemic. It's wonderful to know that the learning experiences were enriching and filled with kindness and support. We were grateful for your trust in us and happy to have been part of her early learning journey.
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Review from E A (Father of Child) published on 9 August 2024
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Reply from Funke Olotu, Marketing at Tops Day Nurseries: Bournemouth Nursery
Thank you for your kind words! We were delighted to hear that your experience with us was so positive. It's wonderful to know that you appreciate the care and kindness of our staff. We are grateful for your support and will pass on your blessings to our team.
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Review from L M (Mother of Child) published on 9 August 2024
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Reply from Funke Olotu, Marketing at Tops Day Nurseries: Bournemouth Nursery
Thank you for your heartfelt message! We are thrilled to hear that you and your daughter have had such a positive experience with us over the past 3 1/2 years. It's wonderful to know that the opportunities we provided helped her grow into a great team player. We're grateful for your appreciation and are glad to have been a part of her journey. Thank you for your kind words and support!
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Review from Emma W (Mother of Child) published on 8 August 2024
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Reply from Funke Olotu, Marketing at Tops Day Nurseries: Bournemouth Nursery
Thank you for your wonderful feedback! It's been a pleasure watching both of your children grow with us from such a young age. We're thrilled that they had such positive experiences, from learning through play to enjoying trips and activities like the Oceanarium, Yoga, Boogie Mites, and Forest School. Seeing them leave confident and ready for reception is what we strive for. We'll miss your family, and we're so grateful to have been part of their early years. Thank you for choosing Tops!
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Review from N P (Mother of Child) published on 8 August 2024
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Reply from Funke Olotu, Marketing at Tops Day Nurseries: Bournemouth Nursery
Thank you for your heartfelt review! We're so pleased to hear that your children had such a positive experience with us over the past seven years. It's wonderful to know they enjoyed activities like messy play, water play, and especially the special events like the Bonfire Night party and graduation ceremony. We're glad that their time in preschool prepared them well for school and that our focus on letters and numbers complemented your efforts at home. Forest School is indeed a favourite, and we're delighted they found it adventurous and exciting. Thank you for choosing Tops!
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Review from A P (Mother of Child) published on 30 May 2024
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Reply from Funke Olotu, Marketing at Tops Day Nurseries: Bournemouth Nursery
Thank you so much for your wonderful review. We are delighted to hear that your son is enjoying his time at Tops and is making great progress. It's fantastic to know that he enjoys the varied activities we offer. We greatly appreciate your kind words about our staff and management team. Your confidence in us means a lot, and we're always here to help and support you. Thank you for being a part of the Tops family!
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Review from S L (Mother of Child) published on 10 August 2023
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Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Bournemouth Nursery
Thank you for taking the time to leave us a lovely review.
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Review from S L (Father of Child) published on 26 April 2023
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Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Bournemouth Nursery
Thank you for your review, we really appreciate it!
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Review from Julie R (Mother of Child) published on 25 March 2023
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Reply from Lauren Ballard, Marketing Assistant at Tops Day Nurseries: Bournemouth Nursery
Thank you for your positive review, we really appreciate it!
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Review from A W (Mother of Child) published on 20 March 2023
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Reply from Lauren Ballard, Marketing Assistant at Tops Day Nurseries: Bournemouth Nursery
Thank you very much for your positive review, we really appreciate it!
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Review from J N (Mother of Child) published on 8 March 2023
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Reply from Lauren Ballard, Marketing Assistant at Tops Day Nurseries: Bournemouth Nursery
Thank you very much for your positive review, we really appreciate it!
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Review from L J (Mother of Child) published on 30 December 2022
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Reply from Lauren Ballard, Marketing Assistant at Tops Day Nurseries: Bournemouth Nursery
Thank you very much for your positive review, we really appreciate it!
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Review from R C (Mother of Child) published on 14 October 2022
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Review from R K (Mother of Child) published on 13 October 2022
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Review from J D (Mother of Child) published on 27 April 2022
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Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Bournemouth Nursery
Thank you for your lovely review! We really appreciate It and are so glad you are happy with our Education and Care!
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The Review Score of 9.3 (9.256) out of 10 for Tops Day Nurseries: Bournemouth Nursery is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.683 for Tops Day Nurseries: Bournemouth Nursery is calculated as follows: ( (128 Excellents x 5) + (47 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 180 Ratings = 4.683
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.573 Points relating to the number of positive Reviews for Tops Day Nurseries: Bournemouth Nursery is based on 15 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 131 number of registered child places is 26.2. 15 Positive Reviews ÷ 26.2 = 0.573
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Job Title: Nursery Manager
Joined: 2021
What qualifications do you have? I graduated with Level 4 in my early years in Barcelona, I completed my Level 2 in my early years in the UK and I have different training completed on Leadership and management.
2. How many years of experience do you have? I worked in childcare since 2014.
3. Hobbies/interests – I love the outdoors and walk my dog, we love to go on adventures. I also play piano which I learnt on my own and I love my reading!
4. Fun fact – I used to run the High jump when I was in a colleague – and I am only 1.59 high.
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