Tops Day Nurseries: Bournemouth Nursery

Royal Bournemouth Hospital, Castle Lane East, Bournemouth BH7 7DW
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9.3 88 Reviews
  • Tops Day Nurseries: Bournemouth Nursery, Bournemouth
*The nursery is starting to offer open days and show arounds again, get in touch to find out more!*

Tops Day Nursery - Bournemouth, welcomes babies from three months old and provides children with an excellent learning through play environment to help them develop through their pre-school years.

Tops Bournemouth's practice is inspired by Reggio Emilia and Scandinavian ethos – they believe that children should be surrounded by beautiful, aesthetic things and exposed to inspirational experiences. Tops Bournemouth put big emphasis on the they way children learn and the resources used in the nursery. In daily activities children have opportunities to use their imagination as well as develop critical thinking.

Rated Outstanding by Ofsted in October 2016 with early years professionals dedicated to best practice, the nursery also has its own training team to ensure standards are kept high and up-to-date with childcare sector developments.

This nursery is part of a group that provides the most eco-sustainable childcare and education in the UK, being respectful of the environment and acting to reduce, re-use and recycle resources is an important part of the culture and routine for the children and staff.

The nursery offers very flexible hours and parents can book to the nearest 15 minutes, meaning they only book and pay for the hours that suit them.

The nursery has a number of extracurricular activities such as Tops Cooking School, Tops Forest School, meditation, yoga, Rugby Rangers, Boogie Mites, tooth brushing and much more.

Families are always welcome to call to discuss their child and their progress at the nursery. Throughout the day, staff record important information about each child, such as sleep times and food intake. This is shared with families through EYLOG.

The no-added sugar menu at the nursery provides children with a healthy and nutritional start in life.

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Care Provided by Tops Day Nurseries: Bournemouth Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Stacey Nash (Senior Nursery Manager)
  • Number of Childcare Staff
  • 56
  • Total Places for Children
  • 131
  • Age Range
    • from 0 years 3 months
    • to 4 years 11 months
  • Opening Times
  • Monday 06:00-20:00
    Tuesday 06:00-20:00
    Wednesday 06:00-20:00
    Thursday 06:00-20:00
    Friday 06:00-20:00
  • When Closed
  • Christmas Day, Boxing Day & New Years Day

Tops Day Nurseries: Bournemouth Nursery Reviews (88)

Total of 88, showing 21-40
9.3

Tops Day Nurseries: Bournemouth Nursery has a Review Score of 9.3 (9.256) out of 10, based on 15 reviews in the last 2 years. Over all time Tops Day Nurseries: Bournemouth Nursery has 88 reviews.

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Review from Charley N (Mother of Child) published on 26 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great nursery to send your child to. My little girl has gone from being shy and crying to running in with a smile on her face. The support from staff is amazing and they are so caring. My little girl absolutely loves going to Tops Bournemouth and will highly recommend it to other parents.

Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Bournemouth Nursery

Thank you for your lovely review Charley, we really appreciate your feedback.


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Review from N S (Mother of Child) published on 26 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son started in September 2021 and he has been flourishing ever since. The staff are like a family away from family to him. Everyone from admin, apprentice practitioners, key workers, and management truly gives their heart and soul to every child. They make learning and exploring fun, but keep every
child safe too.

Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Bournemouth Nursery

Thank you for your lovely review! We really appreciate your feedback.


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Review from Reaam A (Mother of Child) published on 26 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter attended this nursery since she was 13 months and now she is 3 and a half years and still enjoying it! Great staff and good learning. There is the forest and the cooking schools where we tried the cooking and my daughter loved it. Keep the good work up.

Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Bournemouth Nursery

Thank you for your positive review. We really appreciate your feedback and are so pleased to hear you are happy with our Education and Care and our extracurricular activities.


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Review from Diana C (Mother of Child) published on 2 December 2021
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Overall Experience  Overall Experience 5.0 out of 5

I really like this nursery because the people are friendly and very comprehensive with everything. My son enjoys the nursery. The staff are very friendly. I don't have any problems and I am very satisfied with everything.

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Review from Jadwiga M (Mother of Child) published on 3 August 2021
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Overall Experience  Overall Experience 5.0 out of 5

Our son loves to go to nursery thanks to the lovely staff. Everyone is so helpful and attentive. Children are well looked after, there are lots of additional activities they can take part in. The opportunity to have extra help for children with English as a second language is fantastic. There are regular
photo/video records that give extra information about what your child was doing. All of the staff members are so understanding, professional, supportive and caring. They are so helpful especially when a child starts his journey at nursery. Also, they are organising very stimulating activities so even if a child comes back in his spare clothes I'm sure he had the best time. There is an option to book extra hours for a discounted price and 15min bookings intervals are so good rather than booking by the whole hours.

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Review from Tracey P (Grandmother of Child) published on 13 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All three of my grandchildren have attended Bournemouth Tops nursery. Two still attend and absolutely love it. They've grown in confidence since being there.
I love the way they think of our planet by only using wood items and no plastics.
Would recommend it to others 100%.

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Review from Steve L (Father of Child) published on 22 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery. My son has developed incredibly through the hard work and dedication of the staff at Tops Day Nurseries: Bournemouth Nursery. I work in a large public sector organisation and hear about other nurseries that don’t open early enough or don’t do certain activities. I consider myself
very lucky my son goes to this nursery and highly recommend.

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Review from Fardowsa A (Mother of Child) published on 15 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son goes to Tops Day Nurseries: Bournemouth Nursery. He absolutely loves his teachers and they are just amazing with him. I am very glad he has such a lovely, amazing team looking after him whilst I am working, I couldn’t ask for more caring people. The things he has learned since he started it
really shows.

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Review from Jack C (Father of Child) published on 14 April 2021
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Overall Experience  Overall Experience 5.0 out of 5

So far I've been really pleased with this nursery. The staff are very friendly and the days seem to be full of fun activities. My daughter always comes home exhausted, she runs in every morning so clearly enjoys it. She smiles at the staff members and happily goes to them at drop off. The feedback from
nursery is also really useful with pictures and descriptions about what she's been up to.

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Review from Gemma B (Mother of Child) published on 14 April 2021
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Overall Experience  Overall Experience 5.0 out of 5

My one-year-old son has been attending the nursery for just over a month and I have been extremely impressed with the caring nature of all the staff. He loves going to Tops and always seems happy when he's there.
I can tell that he is learning new skills and it's great he is having lots of interaction
with other children.
I am so glad there is such a lovely nursery so near to the hospital where I work, I feel very lucky!
I can tell you all work so hard, carry on being amazing and thank you for looking after my little boy so well.

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Review from Vikas B (Father of Child) published on 14 April 2021
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Overall Experience  Overall Experience 5.0 out of 5

My little daughter started in Nest and initially, she was not comfortable going to nursery but the way staff handled her and made her comfortable, I really liked it and appreciate it. She is much more confident and more comfortable going to nursery now and she enjoys her time there.

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Review from Victoria D (Mother of Child) published on 14 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My two children attend Tops Day Nurseries: Bournemouth Nursery and are both very happy there. They have lunch and tea there and the menu is lovely, healthy and varied. I really like the fact Tops Day Nurseries: Bournemouth Nursery encourage parents and children to be environmentally aware. The staff
are very knowledgeable, competent and I've never felt anything other than confidence in leaving my children in their kind hands. We also sign up to their forest school and cooking school and I love the fact the children do yoga and exercise at nursery.

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Review from John G (Father of Child) published on 14 April 2021
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Overall Experience  Overall Experience 5.0 out of 5

My son has been attending Tops Day Nurseries: Bournemouth Nursery for almost a year now. He loves all of the carers there and on days when he's not at nursery, he always asks when he is going to nursery, showing how much he loves his time there. My son is always happy when he sees the friendly welcome
he gets in the morning. On collection we get a brief run down of how the day has gone. This helps with expanding on anything that has been learnt. The children are taken into the large garden whenever the weather allows. On top of normal activities Tops Day Nurseries: Bournemouth Nursery also offers "Cooking School" and "Forest School" which encourages the children to learn cooking and learn about the environment. The nursery staff have supported us greatly in our goals as parents for the progression of our son. We get regular feedback via the app regarding milestones and achievements.
Payments for the service can be quickly made via the app or other means. We have no hesitation in planning for our youngest son to also go to Tops Day Nurseries: Bournemouth Nursery once he is old enough.

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Review from Claudia G (Mother of Child) published on 14 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn’t have chosen a better nursery for our three year old. The staff are amazing, very dedicated and caring! They always make sure you’re updated on the daily activities and their app is great to see what they’re up to. Just brilliant!

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Review from Laura T (Mother of Child) published on 14 April 2021
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Overall Experience  Overall Experience 5.0 out of 5

Tops Day Nurseries: Bournemouth Nursery have been so good in settling my son into nursery. Especially during the current circumstances, as my son hadn’t been around many people other than us due to the pandemic. The staff are so friendly and so good with the children. A special thank you to two members
of staff who know how to make my son smile and make his time at nursery enjoyable.

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Review from Laura C (Mother of Child) published on 14 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I love everything about this nursery. The staff are kind, caring and fun, I never have any concerns about my kids whilst they’re at nursery. The nursery itself has a very Eco friendly ethos which is important to me. It is clean and set out really nicely! The menus is really well thought out and very
healthy. The staff are all very approachable. Couldn’t ask for a better setting for my kids to be.

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Review from Adam C (Father of Child) published on 14 April 2021
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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Tops Day Nurseries: Bournemouth Nursery since she was eight months old and she’s now nearly two and half. I have always felt my daughter is safe, well cared for and happy. The staff play a big role in that but also so do the different policies and procedures that Tops
Day Nurseries: Bournemouth Nursery have in place. Despite my little girl having time off during the pandemic, she still spoke so fondly of the staff regularly and I think she really missed them and her friends. Now she’s back, I can see her confidence rising again and when I collect her she can’t wait to tell me all the things she’s done in the day. The extra details about Tops Day Nurseries: Bournemouth Nursery like their Forest School, Cooking School and their general ethos around sustainability and looking after the planet just give it that extra touch above other nurseries in the area, which is why we chose them in particular. We are very happy we made this choice and I know my daughter will remain here until she goes to school.

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Review from Michelle D (Mother of Child) published on 14 April 2021
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Overall Experience  Overall Experience 5.0 out of 5

Tops Day Nurseries: Bournemouth Nursery has cared for both my children for years. They are extremely professional yet also incredibly personal. I know my kids are in really safe and nurturing hands. They have been so flexible with last minute changes and have always gone above and beyond to help our
family.

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Review from Fiona A (Mother of Child) published on 14 April 2021
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Overall Experience  Overall Experience 5.0 out of 5

Kind and nurturing environment with a lovely outdoor space. The nursery staff have been so kind and supportive in transitioning our son who is lockdown baby into nursery and keep us updated regularly of his progress. The management team are really helpful.

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Review from Sarah W (Mother of Child) published on 26 November 2020
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Overall Experience  Overall Experience 5.0 out of 5

Both our boys love attending Tops Bournemouth. We have almost been through all the classes now and have been bowled over in every room with how lovely, caring and friendly the staff have been and how well they care for our boys. There's nothing more comforting than dropping your children off and knowing
they are safe and happy. Couldn't recommend this nursery highly enough! Thank you Tops Bournemouth.

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Current Review Score: 9.3 (9.256)

Overview of Review Score

The Review Score of 9.3 (9.256) out of 10 for Tops Day Nurseries: Bournemouth Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.683 for Tops Day Nurseries: Bournemouth Nursery is calculated as follows: ( (128 Excellents x 5) + (47 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 180 Ratings = 4.683

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.573 Points relating to the number of positive Reviews for Tops Day Nurseries: Bournemouth Nursery is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 131 number of registered child places is 26.2. 15 Positive Reviews ÷ 26.2 = 0.573

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (6)

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Meet the Team (1)

Maria Teresa

Maria Teresa Barbero-Lopez

Job Title: Nursery Manager

Joined: 2021

What qualifications do you have? I graduated with Level 4 in my early years in Barcelona, I completed my Level 2 in my early years in the UK and I have different training completed on Leadership and management.


2.   How many years of experience do you have? I worked in childcare since 2014.


3.   Hobbies/interests – I love the outdoors and walk my dog, we love to go on adventures. I also play piano which I learnt on my own and I love my reading!


4.   Fun fact – I used to run the High jump when I was in a colleague – and I am only 1.59 high.


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