Cuddles Day Nursery Ltd (Canford Heath)

Learoyd Road, Canford Heath, Poole BH17 8PJ
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9.3 169 Reviews
  • Cuddles Day Nursery Ltd (Canford Heath), Poole
Cuddles Day Nursery is rated GOOD (May 2023) by Ofsted and caters for children from 12 weeks to 14 years old. Although a large and versatile facility, a team of friendly and qualified staff keep a strong focus on individual development, ensuring that each child enjoys appropriate play and learning.

They believe in on-going staff development, with a number of training courses available to ensure that standards will be kept high over the long term.

Care Provided by Cuddles Day Nursery Ltd (Canford Heath)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Emma Murray (Nursery Manager)
  • Number of Childcare Staff
  • 60
  • Total Places for Children
  • 229
  • Age Range
    • from 0 years 1 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:45-18:00
    Tuesday 07:45-18:00
    Wednesday 07:45-18:00
    Thursday 07:45-18:00
    Friday 07:45-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for Cuddles Day Nursery Ltd (Canford Heath)

  • Available during a visit


  • Parking
  • Free parking on site


Cuddles Day Nursery Ltd (Canford Heath) Reviews (169)

Total of 169, showing 1-20
9.3

Cuddles Day Nursery Ltd (Canford Heath) has a Review Score of 9.3 (9.291) out of 10, based on 19 reviews in the last 2 years. Over all time Cuddles Day Nursery Ltd (Canford Heath) has 169 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

I have sent both my children to Cuddles Day Nursery and they have both come on in leaps and bounds. Each room designated to the different age groups are all amazing and do a great job. Both my children have loved going and never looked back. The staff are all so caring and love what they do. I would
highly recommend to other parents. Both of my children have started in the baby room and it will be a sad day when my youngest leaves for school.
Although we are never far away as the holiday club is also fabulous and the kids have such fun and outings.

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Overall Experience  Overall Experience 5.0 out of 5

My 3 year old daughter joined Cuddles Day Nursery following an abrupt ending with her previous care provided by a childminder. The staff have been welcoming, patient and caring during that transition which at times my daughter found difficult.
The experience of the staff and their dedication to the
children is clear.
Every day they enjoy time outside, there are different activities set up which the children can choose from each day but there is also structure to the day which my daughter benefits from. I have no hesitation recommending Cuddles and will continue to use them for holiday clubs once my daughter starts school.

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Overall Experience  Overall Experience 5.0 out of 5

My child has been attending Cuddles Day Nursery Ltd (Canford Heath) since he was 11 months old in 2022 and is now in the preschool room. As an early years teacher, I had high expectations for the setting I wanted for my child and Cuddles have exceeded my expectations in every way. The staff are so welcoming
and provide excellent experiences for the children. My son is so happy and is so excited to attend every time! The preschool staff are making his final year before starting school so wonderful! He has a severe allergy which is so worrying for us as parents but the staff at Cuddles are so attentive to every detail that we have never felt worried.
Thank you so much to every member of staff who have made an effort to greet my son by name and make him feel so special. It makes going to work that little bit easier knowing he is so well looked after! Thank you Cuddles!

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Overall Experience  Overall Experience 5.0 out of 5

My little girl started at Cuddles in September for her final year before starting big school. She has come on leaps and bounds with her friends and teachers in the Conchitas room. She is always so excited to go in and even asks to go in at the weekend! This just shows me how well looked after the children
are. My daughter has a great bond with her key worker, who has made us feel so comfortable. She loves it here, we will be sad to see her leave! Thank you to all the girls who have helped my little one grow and flourish!

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Overall Experience  Overall Experience 4.0 out of 5

Our son has been attending Cuddles for the last 18 months. He has enjoyed his experience, and we would recommend this nursery to local parents, particularly those planning to transition their children to nearby schools.
The staff at the nursery are warm and engaging, forming significant bonds with
our son. However, a notable downside is the part-time nature of the staff, leading to roaming between rooms. This is disrupting, and often the room leader is not the most experienced.
The nursery's large, school-like setup is a definite plus, providing an environment akin to a small school, great for children preparing to enter full-time education. Despite its size and the benefits that come with it, this does mean the setting is less personal vs smaller, more intimate childcare options, like that of our daughter with a childminder.
Additionally, the nursery organises far fewer outings; perhaps only two annually compared to the almost daily trips our daughter enjoys with her childminder.

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Overall Experience  Overall Experience 5.0 out of 5

I am a mother who has been using the nursery for the past 3 years. I can say that the preschool rooms have been absolutely fantastic. My children have had so much fun in the preschool rooms and gardens, especially Hetty Hornets! The staff of this age group has been a great support to my children and
myself I could not have asked for a better setting for them to attend. They have developed and learned so much, with so much to constantly do. The room leaders and key workers go above and beyond to ensure every child's needs are catered for individually. They have shown my children love, learning, and happiness. Thanks for everything you do, especially to the hornets who have cared for 2 of my children, you deserve so much recognition for all of your hard work and dedication!

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been with Cuddles for just over a year now and it has done wonders for her confidence and social skills. The staff are amazing and take great care of the children, going above and beyond to help with their personal development and get them ready for school. I've been extremely impressed
with the facilities, events and activities that the children get the opportunity to participate in; most recently the class nativity, which 9 months ago my daughter wouldn't have done in front of all the other parents! A big thank you to all the staff in the Conchita's room, you're fantastic and I hope my daughter is fortunate enough to have similar experiences when she starts at school next year!

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Overall Experience  Overall Experience 5.0 out of 5

Loved our child's experience at Cuddles, they really looked after him well. He has come on leaps and bounds with his personal development and thoroughly enjoyed his time with this establishment. Thank you to everyone in the Komodos and Conchitas room!

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Overall Experience  Overall Experience 5.0 out of 5

Staff at Cuddles were great, my daughter really came out of her shell and built so much confidence thanks to everyone. She really enjoyed going to cuddles and playing whilst learning, so much so it was often hard to get her to come home! Not only that, but my eldest also thought it looked great and
asked to use their wraparound care this year rather than the school's.

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Overall Experience  Overall Experience 5.0 out of 5

Best place that I’ve send my children to, my daughter loved it and my son has settled right in and loves coming! Definitely recommend, the staff are friendly and very accommodating and understanding.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic, happy and safe environment for my child. All staff became my son's friends and he was so well cared for. Great foundation to prepare them for school. Lots of different gardens for them to play in and taken for regular woodland walks and little trips out and about.

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Overall Experience  Overall Experience 5.0 out of 5

Cuddles Canford Heath have been amazing for our daughter. Their outside space is incredible, varied and well maintained. The staff are consistently friendly and approachable and give their everything to the children. I would have liked to see more variety of food at breakfast, such as additional fruit
or yoghurt, but otherwise it's great. My daughter was so ready for school and the transition has been so smooth, I know that was down to the hard work of the Cuddles staff. Thank you!

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Overall Experience  Overall Experience 5.0 out of 5

My daughter enjoyed spending time in Cuddles for two years, couldn’t ask for better people and setting. Thank you very much for everything, she is a confident little girl who is very happy now at school, but missing her dress up and lipstick times! Thanks again.

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Overall Experience  Overall Experience 5.0 out of 5

I was recommended Cuddles Canford Heath by another parent, as I was looking to change nurseries due to having issues with my little one's nursery provider. I only wish I had known about Cuddles from day one! I could not fault my child’s transition process to the new setting and within a short space
of time she felt very much at home. The staff were always very friendly and welcoming. My daughter always enjoyed her day at nursery and often complimented the food (usually going back for seconds!). The nursery offers a number of rooms and gardens and she thoroughly enjoyed time in the garden, whatever the weather! My daughter has now started school, but still talks about the nursery and the staff on a regular occurrence. Thank you Cuddles for the fantastic care you provided.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Cuddles have looked after all three of my children, spanning almost nine years. I cannot fault the teams at all! The children have always enjoyed their time at Canford Heath Cuddles and have been well looked after and supported to learn and develop at their own pace. Some of the staff have
become like family over the years and I cannot recommend them enough!

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been going here since Covid. The nursery she was previously at seemed like it was 'better' on paper, with more grass outside space and slightly smaller groups etc., but she was never as happy there as she has been at Cuddles. She has really thrived here, they spend lots of time outside
and she has made some really good friends. She has now started in the after school club and found it a bit tricky, but has had lovely support from staff and is settling into the new routine really well. I think that it would be nice to see slightly more on the app as to what they have been up to or have it updated slightly more often, but I would rather the staff were playing with the kids than updating paperwork so not too worried.

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Overall Experience  Overall Experience 5.0 out of 5

I can’t praise Cuddles highly enough. My daughter started there when she was less than a year old and has just begun after school sessions now she’s started primary school. Cuddles have been a huge part of her journey so far, they’ve helped her learn, developed her confidence and independence and supported
her throughout. It genuinely felt like we were leaving her with family.

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Overall Experience  Overall Experience 5.0 out of 5

We have been using Cuddles for over six years and we are so happy with the care they have given our children. The staff are happy, caring and well trained and the nursery is very well organised and resourced. We could not fault them!

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Overall Experience  Overall Experience 5.0 out of 5

I've found Cuddles Day Nursery to be a top-rate nursery. The facilities are excellent with lots of space and activities for the children and they take a deep interest not just in their physical wellbeing but also in their development and education. I couldn't be happier.

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Overall Experience  Overall Experience 4.0 out of 5

Very friendly and understanding team, my daughter is well-stimulated and is learning lots! The children in my daughter's group always seem happy. Some constructive feedback - more pictures/logs of what my daughter is doing would be nice. Parking is stressful at times, maybe some signs to stop people
parking on the drive leading up to nursery.

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Current Review Score: 9.3 (9.291)

Overview of Review Score

The Review Score of 9.3 (9.291) out of 10 for Cuddles Day Nursery Ltd (Canford Heath) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.876 for Cuddles Day Nursery Ltd (Canford Heath) is calculated as follows: ( (205 Excellents x 5) + (14 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 226 Ratings = 4.876

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.415 Points relating to the number of positive Reviews for Cuddles Day Nursery Ltd (Canford Heath) is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 229 number of registered child places is 45.8. 19 Positive Reviews ÷ 45.8 = 0.415

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Frequently Asked Questions about Cuddles Day Nursery Ltd (Canford Heath)

What is the Age Range of Children that Cuddles Day Nursery Ltd (Canford Heath) accepts?

Cuddles Day Nursery Ltd (Canford Heath) accepts Children aged from 0 years 1 month to 5 years 0 months.

What Days & Hours is Cuddles Day Nursery Ltd (Canford Heath) Open?

Cuddles Day Nursery Ltd (Canford Heath) is open: Monday 07:45-18:00, Tuesday 07:45-18:00, Wednesday 07:45-18:00, Thursday 07:45-18:00, Friday 07:45-18:00.

How many Children does Cuddles Day Nursery Ltd (Canford Heath) have capacity for?

Cuddles Day Nursery Ltd (Canford Heath) has capacity for a total of 229 Children.

How far is Cuddles Day Nursery Ltd (Canford Heath) to the centre of Poole?

2.2 mile(s) as the crow flies, distance by road may be significantly further.