Cuddles Day Nursery Ltd (Canford Heath)

Learoyd Road, Canford Heath, Poole BH17 8PJ
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9.3 169 Reviews
  • Cuddles Day Nursery Ltd (Canford Heath), Poole
Cuddles Day Nursery is rated GOOD (May 2023) by Ofsted and caters for children from 12 weeks to 14 years old. Although a large and versatile facility, a team of friendly and qualified staff keep a strong focus on individual development, ensuring that each child enjoys appropriate play and learning.

They believe in on-going staff development, with a number of training courses available to ensure that standards will be kept high over the long term.

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Care Provided by Cuddles Day Nursery Ltd (Canford Heath)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Emma Murray (Nursery Manager)
  • Number of Childcare Staff
  • 60
  • Total Places for Children
  • 229
  • Age Range
    • from 0 years 1 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:45-18:00
    Tuesday 07:45-18:00
    Wednesday 07:45-18:00
    Thursday 07:45-18:00
    Friday 07:45-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for Cuddles Day Nursery Ltd (Canford Heath)

  • Available during a visit
  • Parking

  • Free parking on site


Cuddles Day Nursery Ltd (Canford Heath) Reviews (169)

Total of 169, showing 41-60
9.3

Cuddles Day Nursery Ltd (Canford Heath) has a Review Score of 9.3 (9.291) out of 10, based on 19 reviews in the last 2 years. Over all time Cuddles Day Nursery Ltd (Canford Heath) has 169 reviews.

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Date Published

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Review from Abi M (Mother of Child) published on 27 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has just finished at Cuddles Day Nursery (Canford Heath) and will start school this September. I cannot recommend this setting enough, my son has absolutely thrived there and the staff are outstanding! I viewed many other settings but when seeing Cuddles I knew straight away that I wanted my
son to go there. I have a 2-year old that I plan to send once he gets his funding. Everything about Cuddles is fantastic. Thank you so much to the team in Hornets class!

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Review from Jennifer H (Mother of Child) published on 27 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son joined Cuddles Day Nursery in early May 2021, his confidence, speech, general behaviour and personality have really begun to shine. I cannot believe how far he has come in a short space of time. He is now potty trained which is all thanks to the wonderful team who support him every day. Couldn’t
be more happy I moved him and am confident this environment will set him up well for school in 2022.

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Review from Michelle H (Mother of Child) published on 27 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing nursery! My daughter started a few years ago and has loved every minute. Every member of staff has been so friendly and have the children’s best interest at heart! From room staff to management and office staff! Lots of different activities for the children to take part in. Couldn’t
have wished for a better nursery for my child to enjoy her preschool years in! Thank you Cuddles Day Nursery (Canford Heath)! You’ve been brilliant!

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Review from Lauren C (Mother of Child) published on 27 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely outstanding nursery/preschool for my daughter who was once screaming by the front door not wanting to leave her mummy. Within the first weeks, she was extremely well settled with her key workers and other teachers and had established strong relationships with all the staff in her room and
with the other children. She has come so far in the last eighteen months all while going through a crazy pandemic. The staff do their utmost to treat all the children like their own and give them everything they need to make the next big milestone to school. We will be back with the next baby in a short while! If you’re nervous about leaving your child at nursery this place is 100% the place to go. Never have I felt more at ease leaving her there while we work. Gutted to say goodbye for now and can’t thank you enough!

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Review from Kerry S (Mother of Child) published on 24 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy started Cuddles Day Nursery Canford Heath January 2021 for his fifteen hours funding. He has hypermobility and is under the children's development centre for physio. He also has developmental delays. The staff at Cuddles are amazing and have really accommodated his needs. He is slowly
catching up with his delays. Having never been to nursery, I was apprehensive with Covid and his lack of interaction with children but he loves it. He really enjoys being outside, so the various different gardens are perfect. He loved the woodland walk too. He is only 3 but has really got a grasp of numbers and the alphabet - amazed by what Cuddles are teaching at a young age - definitely focused on school readiness through play. The Covid measures put in place make me feel safe and happy for my little boy. The staff cannot do enough to help and are very friendly and approachable.

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Review from Jade W (Mother of Child) published on 10 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at Cuddles Day Nursery Ltd (Canford Heath) since January 2020. They have been amazing from the beginning. She has absolutely thrived there and loves going. The staff I have met are friendly, helpful and just amazing with the kids.

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Review from Jazz D (Mother of Child) published on 8 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursery is fantastic! The staff are very friendly and welcoming and care a lot about the little ones. I’m kept up to date with the latest news and events and what my child has been doing that day. My child enjoys his time at nursery and never wants to come home. He absolutely loves a member of
the office staff that much that we can’t leave unless we’ve played a game of peek-a-boo. He’s come on so much with his learning since I moved him from a previous nursery two years ago. Since the National pandemic, this nursery has been outstanding with keeping us all up to date with new guidelines of what to expect on our next visit. We recently had to isolate and a member of staff called to ask if we were okay, nothing is too much trouble for them. I’ll be sad to leave in September as my son goes to school but I’m delighted he will be coming back for the holiday clubs. Thank you Cuddles Day Nursery Ltd (Canford Heath) for all your hard work and continuous hard work!

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Review from Louise P (Mother of Child) published on 8 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sending my little girl to Cuddles Day Nursery Ltd (Canford Heath) was the best decision we have made. She started after the first lockdown during which she hadn’t socialised with any other children but she settled in beautifully thanks to the staff. The outdoor areas were a major draw and she always
seems to be having so much fun when I pick her up. Thank you Cuddles Day Nursery Ltd (Canford Heath).

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Review from Kate G (Mother of Child) published on 8 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have two children at Cuddles Day Nursery Ltd (Canford Heath). One in the baby room and one in the preschool rooms. Both adore going to nursery and as a Mum I know they are absolutely in the best hands. What I like the most about Cuddles Day Nursery Ltd (Canford Heath) is the amount of time the children
spend outdoors, exploring their surroundings. Also, all the staff are approachable and really listen to you as a parent so there is consistency between nursery and home.

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Review from Lynzi B (Mother of Child) published on 8 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter started nursery in January 2020 and was distraught at every drop off, the team in Little Hoots were fabulous at distracting and looking after her. She really settled with them and it became safe for her. Covid-19 hit in March and so my daughter was out of nursery for a few months. She returned
to Little Hoots in August 2020 and was running in, she couldn't wait to see her 'teachers' and friends. She's now moved to Centipedes and is absolutely loving it. The staff are amazing. The rooms are fabulous and the gardens are incredible. I cannot fault Cuddles Day Nursery Ltd (Canford Heath) at all. They have managed the Covid-19 pandemic amazingly. My daughter has come on in leaps and bounds in every aspect and I credit Cuddles Day Nursery Ltd (Canford Heath) for supporting her development. I would rate this nursery ten out of ten and would recommend to anyone to send their children here.

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Review from Becky K (Mother of Child) published on 3 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our little one started in September in the midst of all this lockdown madness and I can’t fault the nursery for helping his transition into nursery.
The first two weeks were hard and it did take him time to settle but the team were really supportive and kept us up to date, now you wouldn’t even know
he had ever not loved every minute of it.
He comes home happy and full of it every day!
We were lucky that, although it was a few years ago, our older daughter also went there so already knew he would love it and felt confident with sending him there. It helped us not being able to visit properly, however they did all they could to answer all questions and show us round the outside etc as they could Covid safe.
I am happy and confident in saying my child is safe, happy and very well cared for when he is in their care, thank you!

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Review from A W (Mother of Child) published on 25 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During the pandemic, Cuddles have been fantastic throughout. They have been in constant contact via email to let us know their plans and to keep us informed and up to date with ever changing policies and risk assessments. My daughter has been going back since July and all staff in her room have been
amazing. I feel completely comfortable and safe letting my child attend and so much so that my eldest has returned for Holiday Club. I can’t recommend these guys enough.

Reply from Bill Arnold, Admin Manager at Cuddles Day Nursery Ltd (Canford Heath)

Thank you for your lovely review, we're so happy your child has returned to Holiday Club.


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Review from Talitha L (Mother of Child) published on 22 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little girl has been at Cuddles for a year and a half. She started off in the baby room (which I was a bit nervous about, leaving her for the first time) but she was in amazing hands and the staff made me feel so at ease. She settled in straight away and later on moved to the next class up.
Again
the staff are great, always making such an effort with the children and fill me in on her day's activities when I collect her. My little girl absolutely loves it and has such a great time. The outside play areas are brilliant along with the rest of the facilities.
Also, it is great to know everything is included in the price (it saves parents having to remember things like suncream on a sunny day).
The staff have been really encouraging and supportive through potty training too which can sometimes be stressful for mums and dads!
Thank you Cuddles, keep up the good work.

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Review from Anika W (Mother of Child) published on 21 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son started at Cuddles in February 2019 and has had the best time. Every member of staff that has looked after him has been amazing. He went in every day happy and came home happy. It’s his last day today as he starts big school in September and I am so sad for us to be leaving there, I say us as
I loved going there to drop him off and pick him up as I loved seeing all the girls and what he’d been up to.
If you're looking for a nursery/preschool then definitely go and check out Cuddles, couldn’t imagine him going anywhere else.

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Review from Lydia (Mother of Child) published on 21 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My boys absolutely love Cuddles. My eldest is now leaving to go to school and he is absolutely gutted! The staff go above and beyond for the children and their love for the job really shines through. My kids are very outdoorsy and they’re always given lots of time to play outside in the various gardens
on all the different equipment. All the staff are really friendly and the management are fantastic. Cuddles is like a home from home for my children and I highly recommend them.

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Review from Vikki M (Mother of Child) published on 31 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter really enjoys her time at Cuddles, Canford Heath. I feel happy knowing I am leaving her in safe hands. All staff are so friendly, competent and approachable and my daughter loves them all. The facilities available are amazing and the activities are always educational and fun. I would not
hesitate to recommend this nursery to friends and family.

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Review from Emma C (Mother of Child) published on 18 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son joined Cuddles last summer and we have nothing but great things to say about it! The staff are welcoming, friendly and very caring towards the children. Every drop off and pick up we are greeted with a smile and it’s always clear that he has had a great day. If you’re considering sending your
child to cuddles, do it! We absolutely recommend it.

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Review from Holly R (Mother of Child) published on 13 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are wonderful, very friendly and give great feedback. The children have lots of fun and my daughter is really blossoming there. I would thoroughly recommend them.

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Review from Kara C (Mother of Child) published on 9 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery both of my boys have gone through all the age groups at Cuddles and have loved all of them. The staff are friendly, happy and welcoming. Every time I pick up, all the children seem to be having fun and interacting with staff.

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Review from Rachel M (Mother of Child) published on 29 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both our children attend Cuddles Day Nursery. One permanently and one at holiday clubs. The care and support given to both is excellent. Staff take the time to get to know and understand the needs of each child and communicate their progress in a variety of ways. Both children have developed and grown
both emotionally and in their skills during their time with Cuddles Day Nursery. I highly recommend them.

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Current Review Score: 9.3 (9.291)

Overview of Review Score

The Review Score of 9.3 (9.291) out of 10 for Cuddles Day Nursery Ltd (Canford Heath) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.876 for Cuddles Day Nursery Ltd (Canford Heath) is calculated as follows: ( (205 Excellents x 5) + (14 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 226 Ratings = 4.876

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.415 Points relating to the number of positive Reviews for Cuddles Day Nursery Ltd (Canford Heath) is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 229 number of registered child places is 45.8. 19 Positive Reviews ÷ 45.8 = 0.415

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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