Cuddles Day Nursery Ltd (Canford Heath)

Learoyd Road, Canford Heath, Poole BH17 8PJ
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9.3 169 Reviews
  • Cuddles Day Nursery Ltd (Canford Heath), Poole
Cuddles Day Nursery is rated GOOD (May 2023) by Ofsted and caters for children from 12 weeks to 14 years old. Although a large and versatile facility, a team of friendly and qualified staff keep a strong focus on individual development, ensuring that each child enjoys appropriate play and learning.

They believe in on-going staff development, with a number of training courses available to ensure that standards will be kept high over the long term.

Care Provided by Cuddles Day Nursery Ltd (Canford Heath)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Emma Murray (Nursery Manager)
  • Number of Childcare Staff
  • 60
  • Total Places for Children
  • 229
  • Age Range
    • from 0 years 1 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:45-18:00
    Tuesday 07:45-18:00
    Wednesday 07:45-18:00
    Thursday 07:45-18:00
    Friday 07:45-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for Cuddles Day Nursery Ltd (Canford Heath)

  • Available during a visit


  • Parking
  • Free parking on site


Cuddles Day Nursery Ltd (Canford Heath) Reviews (169)

Total of 169, showing 101-120
9.3

Cuddles Day Nursery Ltd (Canford Heath) has a Review Score of 9.3 (9.291) out of 10, based on 19 reviews in the last 2 years. Over all time Cuddles Day Nursery Ltd (Canford Heath) has 169 reviews.

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  • 162
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

The level of care the staff at this nursery provide is outstanding. Both my boys have flourished in this nursery. Nothing is too much and the care is personalised to the children’s needs.
My son wants to go to nursery every day and talks so fondly of all the staff.
Thank you Cuddles. I will be so
sad when my youngest starts school!

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Cuddles Day Nursery Ltd for two years now. She loves it. The staff are amazing. And also very helpful in the office when I have any queries. I worry about my daughter a lot but I feel she is so safe at Cuddles. Amazing nursery.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at Cuddles Day Nursery Ltd for the last 2 years and loves it! The staff are so friendly and make you feel totally confident leaving your child there. She has come so far and amazes me at the things she has learnt. They always do there best to accommodate extra hours and days when
I have childcare issues. I highly recommend them!

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Overall Experience  Overall Experience 5.0 out of 5

Big thank you to all the team, they're very friendly and helpful, my son is always smiling after a day in nursery. Cuddles is a very nice, colourful, clean, safe and well-organised place for children.

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Overall Experience  Overall Experience 5.0 out of 5

Our daughter absolutely loves going to Cuddles! Staff are really friendly and our daughter has come on leaps and bounds since starting at the beginning of the year. Would recommend to anyone looking for childcare in our area.

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Overall Experience  Overall Experience 5.0 out of 5

A fantastic place for your children to have fun, learn and get ready for school. Great after school care also. Highly recommend.

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Overall Experience  Overall Experience 5.0 out of 5

Having only had my daughter at the nursery for one month so far I’m increasingly impressed and pleased with the passing days and weeks.
I had some early reservations as her room is ‘large’ with up to 24 children, I was worried my child (or indeed any other) would just be seen as one of many and her
individual needs and personality would just get lost in the crowd.
However, each day we are greeted by a member of staff who asks with genuine interest how we are doing. Messages such as changes to nap times, or particular requests at meals etc all get communicated on.
The comments I hear at the end of the day are accurate, such as her habits, dislikes and how she’s behaved or things she’s learned in the day that I’ve noticed too. I feel she is noticed, cared for on an individual basis and I can’t ask much more than that.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter loves coming to Cuddles Day Nursery Ltd. We have seen a massive progression in her development since taking her here and that’s only from 1 afternoon a week! All the staff are very welcoming and approachable should I have any questions. Highly recommend Cuddles Day Nursery Ltd to anyone!

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Overall Experience  Overall Experience 4.0 out of 5

My 1-year-old daughter attends Cuddles Day Nursery Ltd 1 day per week. She enjoys going to nursery and does lots of fun activities whilst there. Information given is in written format each day which I like, although sometimes I find staff can be a little distracted/formal/non-communicative on drop offs
and pick ups.

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Overall Experience  Overall Experience 5.0 out of 5

My son loves going to nursery and asks to go all the time. Staff always try to keep us informed of what he’s done through the day. It’s really made him more confident since starting at Cuddles Day Nursery Ltd.

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Overall Experience  Overall Experience 5.0 out of 5

Friendly caring staff and good facilities. Parent feedback could be improved when there are issues to feedback but this has been raised with the nursery manager and taken on board.

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Overall Experience  Overall Experience 5.0 out of 5

Very good holiday club. She wanted to go every day! And can't wait to come back. Always had really nice food and snacks. Wish we had used cuddles when she was nursery age, maybe next time.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter is so happy at Cuddles Day Nursery Ltd, we can’t thank everyone enough for their care and attention to detail with her development. She can’t wait to attend each morning and has learnt so much already! Thank you so much all at Cuddles Day Nursery Ltd!

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Overall Experience  Overall Experience 5.0 out of 5

Both my children have or are attending Cuddles. the staff are friendly and attentive and always exceed expectations. The outside facilities are outstanding and the extra activities like gym and woodland walks add to the fun. I am so glad that I chose Cuddles. I can leave my little girl knowing she is
in great hands and will have a lovely day.

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Overall Experience  Overall Experience 5.0 out of 5

Absolutely brilliant - my little girl loves coming to nursery and it has made going back to work much easier knowing that she is safe and happy.

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Overall Experience  Overall Experience 4.0 out of 5

I LOVE that the staff frequently cuddle my little one, especially as she comes in daily and is always slightly overwhelmed at first, a cuddle always helps to settle her. I am reassured that when my little one finds it too much, staff will sit with her, cuddle her and support her.
Staff are great
a balance of younger, older, more and less experienced, male and female, quieter and more outgoing which is vital in each room.
It does seem we have to pay a premium for the nursery, however, I think the service offered is high standard
I did have to put one complaint in and I was pleased how well it was considered and acted upon, reassuring me that we are listened to.
I would like to hear a bit more about what they do at nursery, Sometimes it is a while before photos and comments appear in the learning journal. It would be good to hear if there are things that are being generally covered so we could support learning at home.

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Overall Experience  Overall Experience 5.0 out of 5

All 3 of my children have been to Cuddles. The eldest from 6 months old.
I can say from experience that Cuddles Day Nursery offers outstanding childcare.

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Overall Experience  Overall Experience 5.0 out of 5

My children attend the holiday club provided and my youngest daughter was part of the preschool nursery for nearly 3 years. Amazing nursery and I would, and do, highly recommend them to everyone.

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Overall Experience  Overall Experience 5.0 out of 5

This is a proper place to put your child into nursery. The conditions and the staff are amazing and I would like to thank them very much for their support.

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Overall Experience  Overall Experience 5.0 out of 5

As it says on the tin, 'an absolutely outstanding nursery'.


I have been using Cuddles Day Nursery Ltd for 6 years and only have praise for the commitment dedication and enthusiasm of all staff who work there.


An amazing setting with such varied play from going to the woods to heading out to the

gym.


Always a friendly face saying good morning have a good day or good night.


Never a problem when something arises and cater for every child’s needs without hesitation.


I have every confidence in sending my children to cuddles and this has reflected in their happiness.


When I sent my eldest to school, they commented on how ready he was and I would say this is partly down to the hard work at Cuddles Day Nursery Ltd to ensure all children are ready to move into the big wide world of school.


Keep up the good work cuddles you deserve the outstanding review!


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Current Review Score: 9.3 (9.291)

Overview of Review Score

The Review Score of 9.3 (9.291) out of 10 for Cuddles Day Nursery Ltd (Canford Heath) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.876 for Cuddles Day Nursery Ltd (Canford Heath) is calculated as follows: ( (205 Excellents x 5) + (14 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 226 Ratings = 4.876

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.415 Points relating to the number of positive Reviews for Cuddles Day Nursery Ltd (Canford Heath) is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 229 number of registered child places is 45.8. 19 Positive Reviews ÷ 45.8 = 0.415

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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