Cuddles Day Nursery Ltd (Parkstone)

Rossmore Campus, Herbert Avenue, Parkstone, Poole BH12 4HR
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9.8 107 Reviews
  • Cuddles Day Nursery Ltd (Parkstone), Poole
Cuddles Day Nursery was rated Good by Ofsted in March 2023.

The nursery, located on the Rossmore Campus, is registered to offer skilled childcare for up to 116 children, whose well-being and learning potential is protected by a highly-qualified team.

The service looks to be as open as possible with parents, keeping them updated on the milestones their child achieves with open and honest discussion.

Extensive learning equipment and both indoor and outdoor play mean that children can enjoy being creative and practising key language and communication skills, together with a wide range of key subjects.

Care Provided by Cuddles Day Nursery Ltd (Parkstone)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Jenni Hanney (Nursery Manager)
  • Number of Childcare Staff
  • 24
  • Total Places for Children
  • 114
  • Age Range
    • from 0 years 2 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:45-18:00
    Tuesday 07:45-18:00
    Wednesday 07:45-18:00
    Thursday 07:45-18:00
    Friday 07:45-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for Cuddles Day Nursery Ltd (Parkstone)

  • Available during a visit


  • Parking
  • Free parking on site


Cuddles Day Nursery Ltd (Parkstone) Reviews (107)

Total of 107, showing 21-40
9.8

Cuddles Day Nursery Ltd (Parkstone) has a Review Score of 9.8 (9.793) out of 10, based on 19 reviews in the last 2 years. Over all time Cuddles Day Nursery Ltd (Parkstone) has 107 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My son first attended Cuddles Day Nursery in Parkstone and so we had no objections sending our daughter here too.
The staff are very friendly, polite and always seem to have a smile on their faces. My daughter wasn’t the most confident child when she first started nursery, but was soon eager to go
and see her favourite teachers in no time at all.
It’s a massive relief to know that my daughter is happy and safe in her nursery environment.
It doesn’t take long to get through to your child’s class via telephone and the admin team are fantastic.
We’ve had no issues with bullying and our daughter always comes home full of happy stories to tell.
Cuddles Parkstone has exceeded our expectations and has made the nursery process a fun and comforting experience.

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Overall Experience  Overall Experience 5.0 out of 5

Son absolutely loves it here. He has come on leaps and bounds. Outdoor space is absolutely amazing and the staff are so loving and passionate. So glad I picked this nursery would recommend to anyone wanting to find a nursery place.

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Overall Experience  Overall Experience 5.0 out of 5

I would like to say a huge thank you to all the staff at Cuddles Day Nursery. Our baby girl joined in January 2022 at the age of 7-months. We were very worried at first but since joining she has settled so well, this is all to the great work that happens at Cuddles every day.
Every time she attends
she is always so happy walking through the door and getting very excited. Every day she is involved in different learning activities, even at 7-months-old which is great. Also, she is trying new foods all the time when she is there too. All staff are so friendly and reassuring. We are so glad we have found such a lovely nursery.

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Overall Experience  Overall Experience 5.0 out of 5

My son started in September 2021. He loves Cuddles Day Nursery and so do I. My son has allergies and skin issues. All the staff are aware and accommodate this very well. When I collect him after his sessions I am always updated with how his day went, what he’s been doing and what he had for lunch. All
the staff here are friendly and helpful. Cuddles has an amazing outside play area for the children which is there to go in rain or shine. I wish I sent my older children here! Cuddles is an outstanding nursery.

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Overall Experience  Overall Experience 5.0 out of 5

All the staff are amazing! My son's in little hoots and he has come along leaps since joining, he has learnt so much and loves being there to the point he asks every day am I going nursery today! I can’t fault any of the staff at Cuddles Day Nursery (Parkstone), I feel my son is safe and happy and all
my needs and that of my son's are met and all concerns sorted and addressed!

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Overall Experience  Overall Experience 5.0 out of 5

Overall excellent service, staff are very friendly and very helpful.
Management is good as well. Overall my experience is good. I will also recommend this to my friends. My son seems very happy.

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Overall Experience  Overall Experience 5.0 out of 5

Very happy with this nursery, only one thing I didn't like - food could be better, more healthy. No cheap cakes and vegetables from bags. Staff always very helpful and nice. Very good outside playground. Recommend.

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Overall Experience  Overall Experience 5.0 out of 5

My child looks forward to going to nursery and is always happy going in.
The nursery keep me well updated on the app on what my child is doing and how she is meeting the early years learning criteria.
I feel confident that she is in safe hands.

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Overall Experience  Overall Experience 5.0 out of 5

Great nursery, excellent staff and it was such a shame my daughter had to leave, as we moved quite far from Cuddles Day Nursery, it’s proven quite hard to find somewhere with the same standards. Have no complaints!

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Overall Experience  Overall Experience 4.0 out of 5

My daughter currently comes here, she's growing lots and gaining confidence, she loves coming, the people who work in her room are always friendly and welcoming. Nothing is ever too much hassle for them.

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Overall Experience  Overall Experience 5.0 out of 5

Amazing nursery, amazing staff, so glad my daughter gets to attend this wonderful nursery. My daughter has attended Cuddles Day Nursery from the age of 1 and I've never trusted anyone more to look after her than the staff at Rossmore. She comes home beaming every day and has learnt so much since she
has been enrolled.

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Overall Experience  Overall Experience 5.0 out of 5

Cuddles Day Nursery have supported both my boys with holiday club and nursery sessions and both my boys love attending. Cuddles are very informative and the staff are very understanding, helpful, knowledgeable and supportive. A very happy environment.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter came for half term and absolutely loved it. Lots of variety to keep them busy and she loved the day trips out. We will be back for the summer. Thank you to all the workers for making her feel so welcome.

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Overall Experience  Overall Experience 5.0 out of 5

My son loves Cuddles Day Nursery, he was really shy to start, never really went to anyone but has settled in really well, staff are really friendly, lots of activities, really enjoys going, definitely recommend Cuddles Parkstone.

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Overall Experience  Overall Experience 5.0 out of 5

Cuddles Day Nursery is an amazing place for children. The staff are so caring and really friendly. They take time to get to know the children and nurture them to their potential. My daughter loved it so much at nursery she wanted to go back for after school club when she started the reception. I want
to thank the staff for all the care they have given. My daughter only left Cuddles due to my change in hours. She continues to speak highly of the setting. I would definitely recommend Cuddles to parents.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter loved this nursery - we used Cuddles Day Nursery from babyhood (11 months old) to pre-school (4 years) and have never had a problem. The staff were always lovely, the activities and rooms were always fun. You know when you have chosen right when you don't have tantrums taking your child
in! We appreciate the quality of care so much, we use Cuddles for the holiday clubs during school holidays now.

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Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly and professional. They do so many lovely activities with the children and attend to their individual needs very well. My son loves it there! The nursery always looks spotlessly clean as well.

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Overall Experience  Overall Experience 5.0 out of 5

Very friendly and helpful staff. My child enjoys a range of activities at the nursery. Very approachable staff. There are varied indoor and outdoor activities. It is a clean and spacious place for the children to learn and play. Very easy to contact if you need to. Administration issues are always on
time and easy to reply to.

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Overall Experience  Overall Experience 5.0 out of 5

My son is in the baby room three mornings a week and loves it, he always comes home with a big smile and I can tell he’s been very well looked after. The staff are all lovely and have a great rapport with the kids. He does lots of different activities and brings home arts and crafts at Christmas, Easter,
Mother’s Day etc. The facilities are great, all the rooms have their own gardens and then there is a big communal play area. The Covid measures have been excellent (especially compared to some of my friends’ nurseries). I get updates on his activities through the app, which is very reassuring. There is ample parking so pickups and drop-offs are stress-free. On occasion when we have asked to swap a day or make a change they have been totally accommodating. I drive across town to bring my child to Cuddles Day Nursery as they are far superior to my local nurseries, couldn’t recommend highly enough.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff that have continued to look after the children throughout recent events. The children are always happy and playing and thoroughly enjoy their time at Cuddles Day Nursery, amazing outdoor play areas and a wide range of activities.

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Current Review Score: 9.8 (9.793)

Overview of Review Score

The Review Score of 9.8 (9.793) out of 10 for Cuddles Day Nursery Ltd (Parkstone) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.960 for Cuddles Day Nursery Ltd (Parkstone) is calculated as follows: ( (219 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 227 Ratings = 4.96

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.833 Points relating to the number of positive Reviews for Cuddles Day Nursery Ltd (Parkstone) is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 114 number of registered child places is 22.8. 19 Positive Reviews ÷ 22.8 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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