Cuddles Day Nursery Ltd (Parkstone)

Rossmore Campus, Herbert Avenue, Parkstone, Poole BH12 4HR
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9.8 107 Reviews
  • Cuddles Day Nursery Ltd (Parkstone), Poole
Cuddles Day Nursery was rated Good by Ofsted in March 2023.

The nursery, located on the Rossmore Campus, is registered to offer skilled childcare for up to 116 children, whose well-being and learning potential is protected by a highly-qualified team.

The service looks to be as open as possible with parents, keeping them updated on the milestones their child achieves with open and honest discussion.

Extensive learning equipment and both indoor and outdoor play mean that children can enjoy being creative and practising key language and communication skills, together with a wide range of key subjects.

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Care Provided by Cuddles Day Nursery Ltd (Parkstone)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Jenni Hanney (Nursery Manager)
  • Number of Childcare Staff
  • 24
  • Total Places for Children
  • 114
  • Age Range
    • from 0 years 2 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:45-18:00
    Tuesday 07:45-18:00
    Wednesday 07:45-18:00
    Thursday 07:45-18:00
    Friday 07:45-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for Cuddles Day Nursery Ltd (Parkstone)

  • Available during a visit
  • Parking

  • Free parking on site


Cuddles Day Nursery Ltd (Parkstone) Reviews (107)

Total of 107, showing 41-60
9.8

Cuddles Day Nursery Ltd (Parkstone) has a Review Score of 9.8 (9.793) out of 10, based on 19 reviews in the last 2 years. Over all time Cuddles Day Nursery Ltd (Parkstone) has 107 reviews.

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Review from Christine H (Mother of Child) published on 1 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son started in September 2020, he settled in straight away. He has grown more confident and learnt many new things. Every day is different and many activities on offer. The staff are brilliant, happy and friendly, just what we like.

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Review from Charlotte L (Mother of Child) published on 1 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff, really easy to chat with too.
Good at helping with home life, toilet training, behaviour etc.
They do so much with the children, activities are wonderful and my little one is 100% more confident and chatty.

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Review from Jessica F (Mother of Child) published on 1 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A lovely nursery. My little one enjoys going and she brings home some lovely stories about her day. The only slight niggle is that there isn’t a lot of communication back to parents. I would love photos etc. of my child playing. She hasn’t once been included in the event photos posted on Facebook so
I miss out on seeing those.

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Review from Ewa S (Mother of Child) published on 1 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son is attending Cuddles Day Nursery for almost a year now. I’m very happy with that nursery. He is learning so much every time he goes there. Hot meals served there are also very healthy and tasty. Staff are always very helpful and friendly. There is also possibility to attend flexible days/hours
which was the main reason for me to choose this nursery. I would definitely recommend it!

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Review from Jenny B (Mother of Child) published on 1 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at Cuddles Day Nursery since she was 7 months old. She is now in her final weeks before leaving to start school in September. Every room she has been in has been wonderful and I have got to know the staff really well. My daughter has thrived at Cuddles. The care given is excellent
as are the facilities (and staff!). We will be very sad to leave this part of our journey and wish everyone at Cuddles the very best for the future.

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Review from L P (Mother of Child) published on 1 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All my children have had a positive experience at Cuddles Day Nursery Parkstone and this is no different with my latest. He enjoys nursery and the staff are always very good. They always make time at the end of the day to discuss what he has done. He does multiple different activities each day and loves
the outdoor area.

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Review from Jody D (Mother of Child) published on 25 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My son was very unhappy. I've used the playschool continuously since 2013. I was very impressed when my older two children were there. The classroom was smaller and they had a higher number of practitioners.
In 2018 I was concerned for my son's speech development, I asked the nursery for a referral
which I filled in as requested, returned to the nursery as requested but was never sent off. They missed signs of hearing loss, speech impairment and ADHD. When a child is old enough to be signed off from the health visitor, it is impossible to get any of this treated without backing from the preschool as the doctors need evidence.
I withdrew my youngest son in September 2020, the practitioners had no clue what he had done during the day, one told me he had hot lunches and ate all of it when he was sent with a lunch box. The amount of children in one group was dramatically increased but still had the same amount of practitioners.
Ofstead may have gone up but duty of care has gone down.

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Review from Katie L (Mother of Child) published on 11 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My girls aged eight and five have twice come to Cuddles for holiday camp and they have absolutely loved it. The carers are lovely and the girls can't wait to come back next holiday. Everyone has been friendly and accommodating.

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Review from Kathryn H (Mother of Child) published on 10 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy attends the baby room and enjoys every minute. Three staff members keep me updated on my sons development and are always so friendly and helpful. The nursery always has a lovely atmosphere and all the staff are lovely. Cuddles Day Nursery Ltd (Parkstone) is a fantastic nursery and I would
highly recommend to all.

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Review from Sam W (Mother of Child) published on 8 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cuddles Day Nursery Ltd (Parkstone) has been amazing for my little boy. Since starting the nursery back in October, his development has come on leaps and bounds. The staff are amazing with him and have such a lovely relationship with my son, he really looks forward to coming in everyday. I highly recommend
this nursery, not only for the fantastic staff but it’s a really lovely place where you feel your child is in safe hands.

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Review from Joanne D (Mother of Child) published on 8 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at Cuddles Day Nursery Ltd (Parkstone) since 2018 as a baby and he loves it. The staff in every room he has been in have been fantastic and especially more recently, with the restrictions and the pandemic, I cannot fault them. Despite the situation they always greet the children with
a smile and I feel very happy leaving him in their care. I'm grateful for them right now more than ever and grateful that he has a little bit of normality to go to. In the last year in particular, they have helped him grow and become independent and his confidence levels have shot up. He's gone from not letting go of me at the door, to running in and not looking back! Every member of staff, even the office staff, have always been helpful and quick to respond to any concerns or requests.

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Review from Allie (Mother of Child) published on 30 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

All members of staff should be adequately trained as some don't have a clue what they're doing and deem it appropriate to leave children alone that are supposed to be supervised at all times due to having SEN to the point where there are only 2 people I'm happy to leave my child with, the 2 in question
are absolutely superb and I only wish I could take them with me when my child transitions to school.
Overall though I don't feel this nursery is well equipped or adequately trained to cater for SEN children..the SENCO is the most amazing lady I know and there are 2 or 3 members of staff that are superb but unless all staff are properly trained then they should not be allowed to be in charge of vulnerable children.

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Review from Ali L (Mother of Child) published on 2 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was really nervous about my baby daughter starting nursery 6 months ago and leaving her each week but Cuddles Day Nursery have been great. My daughter is happy every time I pick her up. The staff are always friendly and listen to anything I need to let them know at drop off and feed back well at pick
up. They were also great to me and my daughter when we had a fall outside nursery and I hurt myself.

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Review from Jemma P (Mother of Child) published on 29 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After looking at loads of nurseries, the second I went into Cuddles Day Nursery, I was very happy. I am very picky about where my child goes and this is perfect. Myself and my daughter have developed great communication with all the staff, they really do go above and beyond to make sure child and parent
is happy. Will really miss these guys when it’s big school time.

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Review from Verity (Mother of Child) published on 29 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely nursery, rooms and outdoor space are great, clean and spacious with lots for them to do. Staff are all lovely and they do lots of different activities. My little girl loves it, she always sleeps really well and adores her key worker.

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Review from Tina (Mother of Child) published on 29 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic as always, my son is always entertained and has lots to do. He loves the outdoors area and enjoys the company of his friends and play leaders. They are so kind and helpful and as crazy as us.

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Review from Rebecca C (Mother of Child) published on 26 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely and friendly staff, my daughter settled in within days and doesn’t want to leave at the end of the day! Shows me she loves it there and has made some lovely friends x

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Review from Karly (Mother of Child) published on 24 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cuddles Day Nursery has been extremely supportive and they have been flexible were possible. My daughter has been going to cuddles since she was 7 months old. She has settled in easily and has always seemed happy when I pick her up.

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Review from Dane P (Father of Child) published on 23 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Cuddles in Parkstone are all very friendly and professional. Most importantly, my daughter loves them. She comes home and talks about the staff more than she does about the other children.

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Review from Caroline K (Mother of Child) published on 18 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cuddles Nursery, Rossmore was where I chose when I had my second child without hesitation as I had such a fantastic experience when I had my first child looked after so well.
I knew he would be safe and happy and I also have trust in the staff. My son has been diagnosed with complex learning difficulties
and Cuddles has helped me get a diagnosis but have also gone above and beyond to help him.
I will be eternally grateful for the care and dedication they give at all times.

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Current Review Score: 9.8 (9.793)

Overview of Review Score

The Review Score of 9.8 (9.793) out of 10 for Cuddles Day Nursery Ltd (Parkstone) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.960 for Cuddles Day Nursery Ltd (Parkstone) is calculated as follows: ( (219 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 227 Ratings = 4.96

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.833 Points relating to the number of positive Reviews for Cuddles Day Nursery Ltd (Parkstone) is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 114 number of registered child places is 22.8. 19 Positive Reviews ÷ 22.8 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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