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Ridgemount Cottage Nursery School has a Review Score of 9.6 (9.579) out of 10, based on 20 reviews in the last 2 years. Over all time Ridgemount Cottage Nursery School has 38 reviews.
Review from Anna B (Mother of Child) published on 9 January 2025
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Reply from Stewart Hendry, Owner at Ridgemount Cottage Nursery School
Thank you for the lovely review! We hope you all keep returning to our events, even after your youngest has left for school!
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Review from Laura N (Mother of Child) published on 7 January 2025
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Reply from Stewart Hendry, Owner at Ridgemount Cottage Nursery School
Thank you very much for this kind review. It's lovely for our team to know their hard work is paying off.
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Review from Julia S (Mother of Child) published on 7 January 2025
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Reply from Stewart Hendry, Owner at Ridgemount Cottage Nursery School
Thank you for this review. We feel so privileged to have played a small part in your daughters' early years.
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Review from S D (Mother of Child) published on 7 January 2025
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Reply from Stewart Hendry, Owner at Ridgemount Cottage Nursery School
Thank you. We are so glad you are all enjoying your time with us.
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Review from B H (Father of Child) published on 7 January 2025
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Reply from Stewart Hendry, Owner at Ridgemount Cottage Nursery School
Thank you. Forest School is proving very popular with our pre-school.
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Review from Nina L (Mother of Child) published on 2 January 2025
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Reply from Stewart Hendry, Owner at Ridgemount Cottage Nursery School
Thank you so much. We are glad our chickens are so loved.
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Review from S R (Mother of Child) published on 25 December 2024
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Reply from Stewart Hendry, Owner at Ridgemount Cottage Nursery School
Due to the rude nature of your interactions, we had to terminate your contract with us. This decision was regrettable, especially as your husband expressed desire to stay and your children clearly enjoyed their time here. While we appreciate your feedback, I'd like to clarify some points:1.The signout concern was addressed immediately, once you reported it the next day. Children self-register but we maintain a paper copy for safety. If worried we encourage immediate communication.2.A system error undercharged you by 600. We apologised, offered 500 goodwill and explained it was complex to resolve. Despite this, we received calls/emails at all times.3.The statement you attributed to a key worker was not made; she is distressed by this.4.As a larger setting, we provide unique experiences eg. Forest School, allotment and yoga. In your final week, your family enjoyed reindeer, Santa and a Christmas concert.5.All reviews on Daynurseries.co.uk are verified.
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Review from Z U (Mother of Child) published on 16 September 2024
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Reply from Stewart Hendry, Owner at Ridgemount Cottage Nursery School
Thank you for this lovely review! Our team really does put their all in each day, so it's always great when this is seen and appreciated.
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Review from T R (Mother of Child) published on 9 September 2024
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Reply from Stewart Hendry, Owner at Ridgemount Cottage Nursery School
Thank you for taking the time to leave us a review. We are so pleased you chose us for this stage in your daughter's journey.
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Review from Sophie B (Mother of Child) published on 13 August 2024
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Reply from Stewart Hendry, Owner at Ridgemount Cottage Nursery School
Thank you for taking time to review us! Our team really appreciate these kind words.
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Review from Anca D (Mother of Child) published on 7 August 2024
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Reply from Stewart Hendry, Owner at Ridgemount Cottage Nursery School
Thank you for reviewing us! We are so pleased that you had such a good time here!
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Review from K B (Mother of Child) published on 7 August 2024
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Reply from Stewart Hendry, Owner at Ridgemount Cottage Nursery School
Thank you for leaving us a review! It is lovely to hear such great things about our hardworking team!
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Review from William P (Father of Child) published on 5 August 2024
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Reply from Stewart Hendry, Owner at Ridgemount Cottage Nursery School
Thank you for leaving us a review! We are so glad you've enjoyed your time with us.
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Review from Lynsey B (Mother of Child) published on 15 March 2024
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Reply from Stewart Hendry, Owner at Ridgemount Cottage Nursery School
Thank you for leaving us a review! We are so glad you've had a positive experience with us.
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Review from Rachel B (Mother of Child) published on 15 March 2024
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Reply from Stewart Hendry, Owner at Ridgemount Cottage Nursery School
Thank you so much for leaving us such a lovely review!
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Review from Rebecca J (Mother of Child) published on 15 March 2024
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Reply from Stewart Hendry, Owner at Ridgemount Cottage Nursery School
Thank you for leaving us a review! It is lovely for our team to hear first hand how their efforts pay off.
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Review from Hannah K (Mother of Child) published on 15 March 2024
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Reply from Stewart Hendry, Owner at Ridgemount Cottage Nursery School
Thank you so much for leaving us a review. We are so pleased to hear that your daughter is having so much fun with us!
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Review from Chanel L (Mother of Child) published on 15 March 2024
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Reply from Stewart Hendry, Owner at Ridgemount Cottage Nursery School
Thank you for this lovely review! It is great for our Team to know that our families appreciate all of their hard work.
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Review from M M (Mother of Child) published on 15 March 2024
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Reply from Stewart Hendry, Owner at Ridgemount Cottage Nursery School
Thanks so much for taking the time to leave us a review!
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Review from Callum M (Father of Child) published on 15 March 2024
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Reply from Stewart Hendry, Owner at Ridgemount Cottage Nursery School
Thank you for this kind review! We are continuing to improve our outside space, so it's great to hear that your little one is enjoying it.
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The Review Score of 9.6 (9.579) out of 10 for Ridgemount Cottage Nursery School is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.787 for Ridgemount Cottage Nursery School is calculated as follows: ( (224 Excellents x 5) + (3 Goods x 4) + (12 Very Poors x 1) ) ÷ 239 Ratings = 4.787
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.792 Points relating to the number of positive Reviews for Ridgemount Cottage Nursery School is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 number of registered child places is 24. 19 Positive Reviews ÷ 24 = 0.792
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Job Title: Manager
Joined: 2008
Hello, I'm Caron and I am the Manager here at Ridgemount Cottage Nursery. Having achieved my Level 3 in Early Years Education, I have been part of the Ridgemount family for over 16 years.
As well as Managing the Nursery, I am the Forest School Leader here. I love encouraging the children's natural awe and wonder and watching them take such joy in the world around them.
The best thing about being the Manager here is that I am lucky enough to get to know every child and their family and see as they progress into confident people, ready for school. I look forward to welcoming you and your child into the Ridgemount Community too!
Job Title: Head of Lower School
Joined: 2022
Hello, I'm Sharon. I am the Head of the Baby Unit here at Ridgemount. I have a Level 3 in Early Years Education and I came to Ridgemount in 2022.
With my own grandchild at Ridgemount, I know choosing a place for your child can be nerve-racking. But here, we make sure to provide a safe, calm environment for our little ones, with small, nurturing groups and stimulating sensory activities.
Job Title: Head of Middle School
Joined: 2006
Hello, I'm Lucia and I'm the Head of Ridgemount's toddler unit. I am a qualified teacher and I have been here at Ridgemount for almost 20 years.
Ridgemount really encourages children to learn through play, to be independent and to care about their friends and the world around them. I love being part of each child's journey here.
Job Title: Head of Upper School
Joined: 2019
Hi, i'm Jackie. I lead the unit for the older children as they prepare for starting school. I have a Level 3 in Early Years Education and have been at Ridgemount for 5 years.
Being part of the pre-school Team is really rewarding, and lots of fun. The children love exploring our outdoor spaces, but our time set aside for yoga and calming breathing is really beneficial too. Saying goodbye to the cohorts as they head off to school is always bitter-sweet. I'm so glad I get to help them on their way.
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