Bright Stars Childcare

Green Lane, Frome BA11 4JW
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8.5 26 Reviews
  • Bright Stars Childcare, Frome
Bright Stars Childcare Ltd inspires and develops children in a warm and friendly setting.

Each day there are fun and challenging activities in rooms which offer strategies for building positive relationships.

All rooms offer a warm and caring environment, encouraging each child to reach their full potential. The outdoor area offers plenty of opportunities to play to learn.

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Care Provided by Bright Stars Childcare

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Donna Courtenay (Nursery Manager)
  • Number of Childcare Staff
  • 28
  • Total Places for Children
  • 88
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays & between Christmas & New Year

Funding & Fees Guide for Bright Stars Childcare

  • Please contact us for a copy of our current fees or for any information on funding.

Bright Stars Childcare Reviews (26)

Total of 26, showing 1-20
8.5

Bright Stars Childcare has a Review Score of 8.5 (8.540) out of 10, based on 4 reviews in the last 2 years. Over all time Bright Stars Childcare has 26 reviews.

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Review from Rosie M (Mother of Child) published on 30 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at Bright Stars Childcare for two months now and I have nothing but positive things to say. The staff are so caring and friendly which clearly helped his speedy settling in. He gets to do a mix of activities inside and out, smiles to see me at the end of the day but is very happy to
be left there at the start of the day! I honestly couldn't have hoped for a better start to our family nursery experience. Thank you.

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Review from Millie L (Mother of Child) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter started with Bright Stars in September 2023 and I have nothing but positives to comment on. The baby room has been fantastic in settling her in and ensuring we are kept up to date with what she’s eating, drinking, nappies and naps, as well as how much she is enjoying her time there. Her
key worker changed at Christmas and there was a really smooth transition with minimal disruption to her. Since the lady has joined the activities which she is doing while at nursery is having such a positive impact on her development and wellbeing. We couldn’t be happier and love that she enjoys her time there so much. We have recommended it to many other friends and would be happy to send any additional children to Bright Stars in the future.

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Review from Nicola P (Mother of Child) published on 11 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery. Our son is very happy at Bright Stars. An excellent range of activities supporting his development and him as an individual. Excellent staff. Bright stars go the extra mile creatively responding to the festivals in the calendar creating lots of fun for the children.

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Review from Anna D (Mother of Child) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at Bright Stars Childcare for over a year now and she absolutely loves it. All of the staff have been amazing, always so friendly, caring and professional.
The rooms and outside space have great facilities, always a variety of activities and different ways of learning and developing
that my daughter loves.
The food options are great and healthy choices (my little one usually has seconds!)
I love receiving her drawings and some of the treats that she helps bake and she’s always teaching me new songs.
The photos and updates throughout her sessions on the app are a great way to see how her day is going and I love the little update from the staff when I pick her up.

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Review from J W (Mother of Child) published on 5 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bright Stars Childcare is such a fantastic nursery. They have been so supportive in caring for my daughter. She has additional medical needs and they have really gone above and beyond to make sure she has everything she needs. They have supported us as a family during her time in their care. The staff
are so caring and great fun with the children. My son also attended and has fond memories of his time there. The outdoor area is fantastic and accessible. I would highly recommend Bright Stars Childcare and I'm very thankful to have found them.

Reply from Alice Morgan, Manager at Bright Stars Childcare

Thank you so much for your kind comments about Bright Stars!


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Review from Olga J (Mother of Child) published on 19 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my daughter's nursery. She is 3 years old. Also, it was my oldest daughter's nursery too, who is 10 years now.
I can not recommend this nursery enough.
It has been absolutely brilliant with my girls. Alway soo caring and professional. Always going beyond to make the little ones happy.
Food
is lovely, the place is great with loads of different engaging activities and always in help for advice.
Definitely, I recommend it !

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Review from P H (Mother of Child) published on 12 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter started at Bright Stars when he was nine months old and is now in Pre-School. We have been incredibly fortunate that her key worker has remained the same throughout. She is fantastic and has built a wonderful relationship with our daughter, as have other staff members. Staff have gone above
and beyond, especially through the pandemic. They have adapted events and created lovely videos so not to miss out. Our daughter has always loved attending and enjoys every day!

Reply from Alice Morgan, Manager at Bright Stars Childcare

Thank you very much for your feedback about Bright Stars.


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Review from L C (Mother of Child) published on 12 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bright Stars is a sensational childcare setting for young children is attend. My children have been here for the past three years and I cannot fault it. They come out with smiles on their faces and they are constantly learning new things I am always amazed at what they have learnt and I'm overjoyed
with well they are doing. The staff truly are amazing.

Reply from Alice Morgan, Manager at Bright Stars Childcare

Thank you very much for your feedback about Bright Stars.


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Review from C C (Mother of Child) published on 12 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Despite covid limitations, the provider made us feel welcomed and supported as a family. Clear communication and staff happy at work.

Reply from Alice Morgan, Manager at Bright Stars Childcare

Thank you very much for your feedback about Bright Stars Childcare.


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Review from K C (Mother of Child) published on 12 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are fab, very friendly, keeps you up to date and my son talks fondly of them. Love what they all do for seasonal events, can not recommend Bright Stars enough. Thank you all so much for all you have done and still do.

Reply from Alice Morgan, Manager at Bright Stars Childcare

Thank you so much for your review about Bright Stars Childcare.


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Review from T H (Mother of Child) published on 7 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care provided for our child. We know that she is safe, happy and entertained at Bright Stars. The children are provided with fun, stimulating and age-appropriate activities. The staff are very professional and have communicated clearly with us about how our child has been
through the day. They have also been very respectful of our wishes for our child.

Reply from Alice Morgan, Manager at Bright Stars Childcare

Thank you for your feedback about Bright Stars. We strive to provide the standard of care.


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Review from L T (Mother of Child) published on 7 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My child is well cared for, supported in his development and given lots of variety at Bright Stars. The staff are well trained, friendly, approachable and put safeguarding and care at the top of their list. I would recommend this setting and nursery to others. All of my children have enjoyed their time
here. They have a great team of dedicated staff.

Reply from Alice Morgan, Manager at Bright Stars Childcare

Thank you for your feedback about Bright Stars Childcare.


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Review from Kerry M (Mother of Child) published on 7 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son absolutely loves Bright Stars. He was initially very reluctant to leave me - especially as a child who had spent no time without me due to lockdowns - but the staff handled both him and my anxieties wonderfully. He now has no hesitations about leaving either myself or my husband and goes in willingly
and happily. It's fantastic to leave him with such warm and attentive staff and know that he's in an environment which is warm, nurturing and stimulating. The range of activities are outstanding and there is little chance for him to ever miss his family or feel unchallenged or bored. I really couldn't recommend Bright Stars enough.

Reply from Alice Morgan, Manager at Bright Stars Childcare

Thank you so much for your review. We really appreciate all feedback.


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Review from E D (Mother of Child) published on 5 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent nursery. The staff are very caring and initiative with the children's individual needs. They have practical, sensible advice to help with issues. They do a great variety of activities so the children have lots of fun as well as learning. The food is always well enjoyed. Would highly recommend.

Reply from Alice Morgan, Manager at Bright Stars Childcare

Thank you so much for your feedback about Bright Stars.


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Review from R G (Mother of Child) published on 17 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at Bright Stars from the baby room through to pre-school. She has a disability. The nursery has been fantastic throughout, and she has grown into a confident, sociable little girl who loves learning. The staff are friendly and helpful, and do a great job with giving the children
a fantastic range of stimulating, creative activities in a caring environment. As a working parent, it's always been reassuring to know she's having great experiences with other children and adults that complement our family time, and she is well prepared for school. I thoroughly recommend Bright Stars.

Reply from Alice Morgan, Manager at Bright Stars Childcare

Thank you for your feedback at Bright Stars Childcare.


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Review from L G (Mother of Child) published on 16 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not recommend Bright Stars highly enough. Both my children have attended the nursery full time and flourished. The care is tailored to children's needs and the staff are truly wonderful. They have become extended family members. It is a caring, nurturing, and safe space for my girls.

Reply from Alice Morgan, Manager at Bright Stars Childcare

Thank you for your comments, it's lovely to hear we are extended family.


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Review from Sarah D (Mother of Child) published on 15 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our child started at Bright Stars aged nine months, and at that time we were reassured by the organisation and kindness of the staff and the warmth of the setting. Now at nearly three, our child loves attending the nursery room and benefits in many ways from the activities in takes part in there. We
have never had cause for concern about any aspect of his care and have built a strong relationship of trust with his caregivers. Communication is open and frank, and any queries are always handled quickly and kindly. We have been consistently impressed by Bright Stars Childcare Ltd and would recommend them to other parents without hesitation.

Reply from Alice Morgan, Manager at Bright Stars Childcare

Lovely feedback, thank you so much. Your feedback is really important to us.


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Review from Helen T (Mother of Child) published on 14 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Bright Stars, in our experience, is an amazing, nurturing environment.
My son is always happy and stimulated.
The staff are so caring.
We would highly recommend.

Reply from Alice Morgan, Manager at Bright Stars Childcare

Thank you for your feedback on Bright Stars Childcare.


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Review from Z P (Mother of Child) published on 14 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our little girl loves Bright Stars - the staff are friendly and welcoming, and great care is taken to support the children in their growth and development. The provision for activities such as music is excellent. They do lots of singing and dancing and regularly make trips to the local park. The only
downside is the outdoor space which is small but within that, there are a wide range of activities for the children to get involved with. Highly recommend this wonderful setting.

Reply from Alice Morgan, Manager at Bright Stars Childcare

Thank you for your feedback on Bright Stars Childcare.


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Review from Andrew R (Father of Child) published on 10 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our baby started Bright Stars in October at eight months. At four days a week quite a massive step from being in our full-time care. Staff/set up were brilliant in helping our girl settle, and keeping us reassured and confident in the care and attention they were providing:
-clear and effective approach
to minimising Covid risks, really reassuring
-flexible and collaborative approach to looking after our child, with online care diary and verbal feedback, so we know what she has been up to, and have a chance to discuss things
-enthusiastic, warm, fun-filled approach by the staff, which our girl really responds to. She loves her time at nursery
-care, attention and prompt comms when our girl has been ill, so we feel reassured they are looking out for her wellbeing
-lovely, well-resourced space with other babies to interact with, and regular trips outdoors to the park
-varied meals
-fantastic and lovely staff-
So much more then just freeing us up to work. We feel our girl has come on leaps and bounds.

Reply from Alice Morgan, Manager at Bright Stars Childcare

Thank you for your kind comments about Bright Stars. Your feedback is much appreciated.


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Current Review Score: 8.5 (8.540)

Overview of Review Score

The Review Score of 8.5 (8.540) out of 10 for Bright Stars Childcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.938 for Bright Stars Childcare is calculated as follows: ( (45 Excellents x 5) + (3 Goods x 4) ) ÷ 48 Ratings = 4.938

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.602 Points relating to the number of positive Reviews for Bright Stars Childcare is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 88 number of registered child places is 17.6. 4 Positive Reviews ÷ 17.6 = 0.227

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

Frome In Bloom - Gold

Recipient: Bright Stars Childcare

Date: Sunday 15 Sep 2024 More details

Nursery Operator of the Year

Recipient: Bright Stars Nursery Group Ltd

Date: Thursday 13 Jun 2024 More details

Top 20 Large Nursery Groups 2022

Recipient: Bright Stars Nursery Group Ltd

Date: Friday 29 Apr 2022 More details

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Meet the Team (1)

No image found

Donna Courtenay

Job Title: Manager

Joined: 2024

I am a dedicated and passionate Early Years Professional who has worked in early years for a number of years.


Frequently Asked Questions about Bright Stars Childcare

What is the Age Range of Children that Bright Stars Childcare accepts?

Bright Stars Childcare accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Bright Stars Childcare Open?

Bright Stars Childcare is open: Monday 08:00-18:00, Tuesday 08:00-18:00, Wednesday 08:00-18:00, Thursday 08:00-18:00, Friday 08:00-18:00.

How many Children does Bright Stars Childcare have capacity for?

Bright Stars Childcare has capacity for a total of 88 Children.

How far is Bright Stars Childcare to the centre of Frome?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Stars Childcare to verify any information. View our terms and conditions. Bright Stars Childcare has an Enhanced Service – more info.