Bright Stars Childcare

Green Lane, Frome BA11 4JW
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8.5 26 Reviews
  • Bright Stars Childcare, Frome
Bright Stars Childcare Ltd inspires and develops children in a warm and friendly setting.

Each day there are fun and challenging activities in rooms which offer strategies for building positive relationships.

All rooms offer a warm and caring environment, encouraging each child to reach their full potential. The outdoor area offers plenty of opportunities to play to learn.

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Care Provided by Bright Stars Childcare

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Donna Courtenay (Nursery Manager)
  • Number of Childcare Staff
  • 28
  • Total Places for Children
  • 88
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays & between Christmas & New Year

Funding & Fees Guide for Bright Stars Childcare

  • Please contact us for a copy of our current fees or for any information on funding.

Bright Stars Childcare Reviews (26)

Total of 26, showing 21-26
8.5

Bright Stars Childcare has a Review Score of 8.5 (8.540) out of 10, based on 4 reviews in the last 2 years. Over all time Bright Stars Childcare has 26 reviews.

Overall Experience

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Review from Harriet B (Mother of Child) published on 18 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so pleased that we chose Bright Stars for our daughter. When looking at nurseries for our baby, the two most important things to us were that our child would be safe and happy. Bright Stars has offered exactly that.
The team are absolutely amazing. All of the staff are very down to earth, approachable
and friendly. They have formed such a strong relationship with my daughter and have gotten to know her so well. She can’t wait to go to nursery and is always telling us about the fun things she has done. All of the activities are well planned and so varied. We love seeing the photos and video clips of her life at nursery - which are regularly uploaded onto the interactive portal.
Throughout the pandemic, the nursery has really impressed us. Through the online portal, it feels like you are part of a big family or community.
I would highly recommend it.

Reply from Alice Morgan, Manager at Bright Stars Childcare

Thank you for your kind comments about Bright Stars; we do believe we are a large family.


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Review from Jaime D (Mother of Child) published on 18 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has only been going for four months, but she absolutely loves it at Brightstars and has made massive strides in such a short amount of time. I'm really impressed. Sadly due to lockdown, we've still not been about to see inside the nursery, but hopefully, that will change soon.

Reply from Alice Morgan, Manager at Bright Stars Childcare

Thank you for your positive review. I would love to show you around inside; I will be in touch.


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Review from Suzanne (Mother of Child) published on 12 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing nursery. My son, about to start reception, has attended 3-4 days a week since he was 10 months old and it has been brilliant for him. My youngest has just started and the care continues to be outstanding. Staff are fab and take the time to talk at handovers. I would have absolutely
no hesitation in recommending.

Reply from Alice Morgan, Manager at Bright Stars Childcare

Thank you for your kind words about Bright Stars Childcare.


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Review from Kayleigh S (Mother of Child) published on 10 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter started off in the baby room and is just about to leave Bright Stars to begin her new adventure at big school.
She has loved her time there and is sad to be leaving. All the staff have been amazing. They have fully encouraged her and helped hugely with her development.
If I have ever
felt any concerns the staff have been nothing but helpful and have fully reassured me that my daughter is doing well and I have nothing to be worried about.
I would highly recommend this nursery. My little boy will be starting with them in January and I know he’ll have the best experience just like my daughter.

Reply from Alice Morgan, Manager at Bright Stars Childcare

Thank you for your kind comments about Bright Stars.


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Review from Debbie D (Mother of Child) published on 10 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There are so many wonderful things to say about Bright Stars, so I will list my top 3.
1. The staff. They are all amazing, welcoming and friendly and genuinely care about the children and their well being and development.
2. The setting. Lovely rooms and garden, plenty of toys/activities for the children,
great healthy food options and always immaculate. Their handling of Covid has been outstanding!
3. They always go the extra mile, from little trips to the park or shops to getting the children involved in national events such as World Book Day. They help prepare the children for big school and leave them with beautiful memories to treasure! My favourite part…they upload lovely pictures and videos to a secure website so you can see first-hand how your children are doing.
I honestly cannot recommend Bright Stars enough. My little boy has loved his time with them, has developed so much and most importantly, for me as a parent, I know he has been well looked after. Thank you, everyone

Reply from Alice Morgan, Manager at Bright Stars Childcare

Thank you for your lovely comments about our nursery.


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Review from Chez R (Mother of Child) published on 10 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been going to bright stars for 3 and 1/2 years and has loved every minute. I cannot thank the staff enough for helping my little one grow. It’s not just a nursery but one giant family. Bright Stars is just amazing so for anyone looking for a nursery for their little one I highly recommend
it. 5* all the way.

Reply from Alice Morgan, Manager at Bright Stars Childcare

Thank you for your kind review about Bright Stars Childcare.


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Current Review Score: 8.5 (8.540)

Overview of Review Score

The Review Score of 8.5 (8.540) out of 10 for Bright Stars Childcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.938 for Bright Stars Childcare is calculated as follows: ( (45 Excellents x 5) + (3 Goods x 4) ) ÷ 48 Ratings = 4.938

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.602 Points relating to the number of positive Reviews for Bright Stars Childcare is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 88 number of registered child places is 17.6. 4 Positive Reviews ÷ 17.6 = 0.227

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

Frome In Bloom - Gold

Recipient: Bright Stars Childcare

Date: Sunday 15 Sep 2024 More details

Nursery Operator of the Year

Recipient: Bright Stars Nursery Group Ltd

Date: Thursday 13 Jun 2024 More details

Top 20 Large Nursery Groups 2022

Recipient: Bright Stars Nursery Group Ltd

Date: Friday 29 Apr 2022 More details

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Meet the Team (1)

No image found

Donna Courtenay

Job Title: Manager

Joined: 2024

I am a dedicated and passionate Early Years Professional who has worked in early years for a number of years.


Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Stars Childcare to verify any information. View our terms and conditions. Bright Stars Childcare has an Enhanced Service – more info.