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Marsh Lane Day Nursery has a Review Score of 4.3 (4.333) out of 10, based on 1 reviews in the last 2 years. Over all time Marsh Lane Day Nursery has 1 review.
Review from M R (Mother of Child) published on 7 September 2023
Submitted via Website •
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Overall Experience
1.0 out of 5
Reply from Faye Mattock, Nursery Manager at Marsh Lane Day Nursery
Unfortunately your contract was terminated due to the way in which you dealt with the situation. We have a zero tolerance policy of rudeness and abuse to any member of staff. (Especially when this happens around any child)
This decision is not taken lightly, but we feel it is best for all those involved.
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The Review Score of 4.3 (4.333) out of 10 for Marsh Lane Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.333 for Marsh Lane Day Nursery is calculated as follows: ( (10 Excellents x 5) + (2 Very Poors x 1) ) ÷ 12 Ratings = 4.333
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 0 Points relating to the number of positive Reviews for Marsh Lane Day Nursery is based on 0 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) =
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 number of registered child places is 6.8. 0 Positive Reviews ÷ 6.8 = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Marsh Lane Day Nursery to verify any information. View our terms and conditions. Marsh Lane Day Nursery has a Basic Service – more info.
