Tops Day Nurseries: Musgrove Nursery

Musgrove Park Hospital, Taunton TA1 5BZ
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8.4 77 Reviews
  • Tops Day Nurseries: Musgrove Nursery, Taunton
Tops Musgrove has a warm, welcoming and friendly team, who cater for children from three-months-old until they are ready to start school.

This nursery is part of a group that provides the most eco-sustainable childcare and education in the UK, being respectful of the environment and acting to reduce, re-use and recycle resources is an important part of the culture and routine for the children and staff. The nursery offers flexible childcare, recognising that parents' time is valuable and every 15 minutes counts. This means that parents only pay for the care they need.

During each child's time at Tops Musgrove, families are more than welcome to call as often as they like to talk to a member of staff about their child and their day at nursery. During a child’s day at nursery, staff will record important information to share with families, such as sleep times, nappy changes and information about milk and food intake. This information is added to a daily report which is submitted onto EYLOG.

Tops Day Nurseries has introduced a no-added sugar menu to all nurseries, ensuring children start their time at nursery with a nutritional, healthy diet. Book a tour now!

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Care Provided by Tops Day Nurseries: Musgrove Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Chanelle Cochrane (Nursery Manager)
  • Number of Childcare Staff
  • 37
  • Total Places for Children
  • 122
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 06:00-20:00
    Tuesday 06:00-20:00
    Wednesday 06:00-20:00
    Thursday 06:00-20:00
    Friday 06:00-20:00
  • When Closed
  • Christmas Day, Boxing Day & New Years Day

Tops Day Nurseries: Musgrove Nursery Reviews (77)

Total of 77, showing 1-20
8.4

Tops Day Nurseries: Musgrove Nursery has a Review Score of 8.4 (8.352) out of 10, based on 4 reviews in the last 2 years. Over all time Tops Day Nurseries: Musgrove Nursery has 77 reviews.

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Review from Megan B (Mother of Child) published on 4 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My child has been at Tops since he was two and is leaving to go to school now. All staff at the nursery have been brilliant, supporting with toilet training, "picky eating and independence building. Huge thanks!

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Musgrove Nursery

Thank you so much for your kind words! We're thrilled to hear that your child had a positive experience with us, and it's been a pleasure to watch them grow and develop during their time at Tops. We're proud to have been a part of their journey, from toilet training to building independence. We wish them all the best as they start their new adventure at school! Thank you for being a part of our Tops family.


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Review from Jess D (Mother of Child) published on 18 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We absolutely love Tops and would recommend it to anyone looking for a nursery/preschool.

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Musgrove Nursery

Thank you for your kind words! We're thrilled to hear that your son loves coming to our nursery and has made such great progress. We appreciate your recommendation and look forward to continuing to support his development.


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Review from K J (Mother of Child) published on 18 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We absolutely love our child's nursery experience at Tops Day Nurseries - Musgrove Nursery. We feel fully supported as a family our son gets great support with all his development needs. The communication is fantastic and the activities offered are brilliant too.

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Musgrove Nursery

Thank you for your wonderful feedback! We're thrilled to hear that you love your child's experience at Tops Musgrove Nursery. Providing support to families and nurturing children's development are our top priorities. We're delighted that you appreciate our communication and enjoy the activities we offer. Your kind words mean a lot to us, and we look forward to continuing to provide a positive experience for your child.


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Review from J H (Father of Child) published on 18 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are incredibly happy with Tops, our daughter thrives in their care.

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Musgrove Nursery

Thank you for your feedback! We're thrilled to hear that your daughter is thriving with us at Tops. Her well-being and development are our top priorities, and we're grateful for the opportunity to be a part of her journey.


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Review from R J (Mother of Child) published on 20 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff, fun and educational environment and highly stimulating. I'm a grateful parent! A special thanks to 3 members of staff in particular and really, massive thanks to the whole team in pre-school 1.

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Review from Chris M (Father of Child) published on 13 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving our children to Tops Nursery at Musgrove they have flourished. Our eldest has now moved on to school but is looking forward to going back for high 5's our youngest is still there and he absolutely adores the staff and looks forward to going. I would trust nobody else with our children.
A huge thank you to the manager and all of the staff. You do an amazing job!

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Review from J C (Mother of Child) published on 7 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We had a wonderful experience at Tops Musgrove. My son really enjoyed his time here, since he started at 12 months old. They really did a good job of preparing him for school. All the staff are friendly and very accommodating and they have always addressed any concerns promptly and to our satisfaction.
I highly recommend this nursery!

Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Musgrove Nursery

Thank you so much for your positive review, we really appreciate it.


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Review from B R (Mother of Child) published on 28 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, we have had a really good experience with Tops Nursery, my son loves it and always looks forward to going and the staff all seem very nice. The only things I would say are that it seems slightly disorganised ie - they send him home without his things or with another child’s belongings in his
bag. A couple of times he’s come out of nursery without shoes on, or with dirt all over him or a full nappy. I’m assuming this is just bad timing for when he happened to be collected or just staff stretched for time, but overall a good experience in general. Could do with fewer emails and the parents' app is updated very rarely with few photos so would be nice to get more info and pictures.

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Review from Divya J (Mother of Child) published on 26 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter started nursery even before turning one and she is a pandemic baby. I was really concerned about her settling in. But the girls in the nest have been so supportive and understanding, encouraging me to call however many times. My daughter has absolutely loved it and is developing and achieving
her milestones really fast. Thank you so much for the support. I have nothing but good things to say.

Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Musgrove Nursery

Thank you for your positive review. We really appreciate your feedback and are so pleased to hear you are happy with our Education and Care.


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Review from S H (Mother of Child) published on 26 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing negative to say. My child is safe and happy. He's well looked after and has made great connections with all the staff and children. I don't trust anyone with my child and sending him to nursery was really hard for me but he's thriving and the staff are always happy to hear any concerns
and keep me well informed about what he's been up to and take lovely photos to show this. I feel really calm and know every time I take my son there he's going to have a lovely day. The nursery is clean, the staff are friendly, they work well together and security to get into the nursery is excellent so no way a child can accidentally get out or anyone can sneak in. Keep up the hard work Musgrove going above and beyond for all the children in your care.

Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Musgrove Nursery

Thank you for your positive review. We really appreciate your feedback and are so pleased to hear you are happy with our education and care.


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Review from Claire H (Mother of Child) published on 21 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We've been delighted by the care our daughter has received since joining aged 9 months a year ago. The staff got to know her really well and clearly care about her development and enjoyment. The flexibility of hours and week-by-week bookings have been essential to us as shift workers. We have recommended
it to a number of friends and colleagues. Thank you all!

Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Musgrove Nursery

Thank you so much for your lovely review, Claire. We really appreciate your positive feedback.


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Review from Sharon G (Mother of Child) published on 21 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have used this nursery at different periods over the past three years, currently both my children use the nursery. Being a parent, I appreciate the apprehension in trusting anyone with your precious child, however, I always feel reassured when my children are at nursery as the staff are wonderful
with the children. They have also been professional and approachable and provide an excellent standard of care in my view. A big thank you from me for the wonderful job you do, with the wonderful little terrors.

Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Musgrove Nursery

Thank you so much for your lovely review, Sharon. We really appreciate your positive feedback and are so pleased to hear you are happy with our care.


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Review from Rachel D (Mother of Child) published on 10 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been nothing but thrilled and impressed with the care my daughter receives at Tops. She goes in happy and excited to see the staff and is happy and excited when collected. The staff always appear happy, positive and enthusiastic with their roles. The handovers are thorough and comprehensive.
Nothing is too much trouble if I ask for extra information, as she has a food sensitivity to cows milk and soya or giving antibiotics. We receive photos via the app of her playing so we can understand what she has been doing and the information received via the app, regarding schemes and schema, help us as her parents, to continue learning consistently. My daughter had been taught sign language to aid communication when starting, despite being a hearing child and staff requested information to know what signs she could do so they could better engage with her until she was speaking. I always have my hours accommodated when submitted before the deadline.

Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Musgrove Nursery

Thank you Rachel for your lovely review, we are so pleased to hear you are happy with the Early Education and Care we provide your little ones and the service we provide to you.


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Review from Jessica M (Mother of Child) published on 3 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 2-year-old son has been going to Tops day nursery in Taunton since the end of September 2021 and he has settled in really well. He only cried at drop off for the first few times and now he’s fine going in. He naps there most days and has built a good relationship with some of the staff and they all
seem really friendly. They provide different activities and there is an outdoor area to play. Its also lovely to see pictures of my son at nursery on the app. Really pleased with this nursery so far!

Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Musgrove Nursery

Thank you very much for your review Jessica, we really appreciate it!


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Review from Bally A (Mother of Child) published on 3 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My child has attended for over a year and we are pleased with this nursery. It is extremely convenient and flexible. Booking hours are straightforward and admin staff are prompt with replies and invoices. We have had a couple of issues that have been dealt with straight away and then no further repeat.
My child is very happy attending the nursery. My only wish is that the outdoor space was larger.

Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Musgrove Nursery

Thank you very much for your review Bally, we really appreciate it!


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Review from Emma H (Mother of Child) published on 2 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very, very happy with Tops. The staff are all amazing and so caring. The hours are extremely flexible and there is never any problem accommodating changes. My son is very happy there. I appreciate the updates on the app.

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Review from Laura (Mother of Child) published on 2 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son currently goes to this nursery. My daughter went here for 3 years. Both of them love it there and I find all the staff friendly and approachable. My daughter still attends Hi 5's in the holidays and still really enjoys it, each time.

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Review from Susan G (Mother of Child) published on 28 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending since she was 7 months old and turns 3 years old this month. I have never had any issue with any aspect of the nursery and I feel it is an excellent setting for her to experience a wide variety of activities and people. All the staff that I have dealt with have been friendly,
polite and reassuring. I couldn’t recommend it enough.

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Review from Vicky G (Mother of Child) published on 27 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My children love Tops Musgrove! My daughter attended from 2 years until she left to start school. The staff are excellent, so loving and nothing is ever too much. My daughter came out of her shell so much and loved every minute she spent with them. My son now attends and runs in the door with a smile
on his face. The outdoor space is great and the children are able to do so much! The days and times are great as they accommodate to all needs and unlike most nurseries, where you can only choose a morning or afternoon time slot, here at Tops, you can choose many different times to work around yourself.

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Review from Eleanor P (Mother of Child) published on 27 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely nursery. Staff are very friendly and welcoming. My son loves the pre school team. Plenty of room to run around outside and activities to keep them occupied. Holiday clubs are available too, as they get older.

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Current Review Score: 8.4 (8.352)

Overview of Review Score

The Review Score of 8.4 (8.352) out of 10 for Tops Day Nurseries: Musgrove Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.813 for Tops Day Nurseries: Musgrove Nursery is calculated as follows: ( (40 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 48 Ratings = 4.813

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.539 Points relating to the number of positive Reviews for Tops Day Nurseries: Musgrove Nursery is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 122 number of registered child places is 24.4. 4 Positive Reviews ÷ 24.4 = 0.164

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (6)

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Meet the Team (1)

Chanelle

Chanelle Cochrane

Job Title: Senior Nursery Manager

Joined: 2011

1.   What qualifications do you have? Level 4


2.   How many years of experience do you have? 16 years.


3.   Hobbies/interests cooking, gardening.


4.   Fun fact I used to run a café.


Frequently Asked Questions about Tops Day Nurseries: Musgrove Nursery

What is the Age Range of Children that Tops Day Nurseries: Musgrove Nursery accepts?

Tops Day Nurseries: Musgrove Nursery accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Tops Day Nurseries: Musgrove Nursery Open?

Tops Day Nurseries: Musgrove Nursery is open: Monday 06:00-20:00, Tuesday 06:00-20:00, Wednesday 06:00-20:00, Thursday 06:00-20:00, Friday 06:00-20:00.

How many Children does Tops Day Nurseries: Musgrove Nursery have capacity for?

Tops Day Nurseries: Musgrove Nursery has capacity for a total of 122 Children.

How far is Tops Day Nurseries: Musgrove Nursery to the centre of Taunton?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Tops Day Nurseries: Musgrove Nursery to verify any information. View our terms and conditions. Tops Day Nurseries: Musgrove Nursery has a Platinum Service – more info.