Busy Bees Trowbridge, Paxcroft Mead

19 Hackett Place, Paxcroft Mead, Trowbridge BA14 7GW
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9.3 72 Reviews
  • Busy Bees Trowbridge, Paxcroft Mead, Trowbridge
Busy Bees Trowbridge, Paxton Mead, offers a bright and stimulating environment, purposely-designed for the pursuit of sound pre-school learning within a health and secure setting. All staff are thoroughly vetted and experience ongoing training programmes.

While having several playrooms that allow babies and toddlers of all age ranges to pursue amusements that suit them, the nursery also has an excellent outdoor learning area, including a large front garden, with parents always welcome to see their children play and develop.

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Care Provided by Busy Bees Trowbridge, Paxcroft Mead

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Helen Nester (Centre Director)
  • Number of Childcare Staff
  • 30
  • Total Places for Children
  • 100
  • Age Range
    • from 0 years 0 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays

Busy Bees Trowbridge, Paxcroft Mead Reviews (72)

Total of 72, showing 21-40
9.3

Busy Bees Trowbridge, Paxcroft Mead has a Review Score of 9.3 (9.294) out of 10, based on 9 reviews in the last 2 years. Over all time Busy Bees Trowbridge, Paxcroft Mead has 72 reviews.

Overall Experience

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Date Published

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Review from Lisa R (Mother of Child) published on 20 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has attended Busy Bees in Trowbridge, Paxcroft Mead for 2 years now. We have been very happy with the setting and staff in all rooms, ever since he started in Babies. He has more recently moved up to the Preschool class and is really enjoying himself in there! All staff are always friendly and
happy to help. Not just the staff from my son's preschool room but any member of staff you encounter from the nursery. Always greeted with a smile and a warm welcome and most improtantly, everyone is great with our son. We don't have anything negative to say and would highly recommend this nursery to anyone looking for a place to send their child where they will be loved and cared for.

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Review from Thomas W (Father of Child) published on 20 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team have made our son feel extremely welcome. We have watched him develop hugely since starting here a year ago.
He walks in on his own volition and seems to be in great spirits by the end of the day.
As a side note, the team have been extremely professional and efficient during the pandemic.

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Review from Karen M (Mother of Child) published on 28 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would definitely recommend Busy Bees. After having previously looked at a couple of nursery’s, when I went for the initial visit with my daughter I instantly felt at ease and was sure this was the right nursery for her. Any uneasy feelings I had about her starting nursery disappeared. She has settled
in really well and is enjoying nursery this is down to the staff team and the excellent care she is receiving. From the very first day they have been tuned into my daughters needs, ways, likes and dislikes and really did all they could to help her settle in quickly. Her key worker has been amazing.

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Review from Jen S (Mother of Child) published on 28 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our one year old started in August and I can honestly say he loves going.
He smiles and gets excited as soon as we turn into nursery each morning. He’s happy all day long and is loving his new nursery routine.
As a parent in uncertain times I have been honestly so pleased with the nursery. From being
shown around, to settling in session and then our son starting properly; the staff are kind, reassuring and dedicated to the role in hand. The setting is purpose built, super clean, organised and aswell as current Covid procedures make me as a parent feel sure that my child is well cared for.
We get detailed feedback at pick up and the hear all the nutritious meals and snacks he has had in the day, along with the app where you get updates aswell.
We would recommend to anyone.

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Review from Emma H (Mother of Child) published on 9 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I transferred my children (aged 2 and 4) during the coronavirus pandemic. Obviously, this was an unsettling time for the children but the staff were incredibly welcoming and accommodating of their needs, especially taking into account the uncertain circumstances. They were very friendly and made sure
both my children felt comforted when upset. I couldn’t believe how quickly they both settled into their new routine and their smiling faces at home time reassured me that I had chosen the right place for them.

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Review from Kate M (Mother of Child) published on 22 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter started here in January 2020. She settled very quickly, and that is thanks to the wonderful staff! They made me feel very comfortable when leaving her for the first time and reassured me when I left the building in tears every day! When lockdown started, I was so worried about keeping my
daughter off and settling her again. The nursery was absolutely amazing at keeping me updated with what was happening and how they were planning to move forward. All fees were stopped for children that didn’t attend and credit refunded for the payments already made. I was very emotional the day she went back after three months off, however, the ladies again were just fab, they reassured me and throughout the day sent pictures to the app for me to see my very happy child! I would highly recommend this nursery and can confidently say I leave her there with no worries and knowing she is being cared for well, loved and safe!

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Review from Natasha T (Mother of Child) published on 6 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I not only have my child at Busy Bees now but also had my eldest there too. I find it difficult to put into words how incredible this nursery is. I very strongly feel that one of the reasons my eldest is as advanced as she is, is because of the staff at Busy Bees. My youngest, now in the setting, is
content and extremely well cared for. I feel that all the staff are very personable and genuine. The settings manager is more than supportive of my needs as a fulltime working mother and will always do her very best to support me and my children. I am very grateful to all at Busy Bees for the care they gave to my eldest and now my youngest. Walking away fully trusting your child is in great care is an important feeling. Thank you.

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Review from Matthew M (Father of Child) published on 11 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wouldn't hesitate to recommend this nursery to another parent. I actually knocked on the door to make an enquiry about our son attending this nursery and all the staff were extremely welcoming and offered to show my son and me around there and then, which I thought was a great sign. Right from this
moment, all the staff have made us feel welcome and happy as a family. To see our son's smiling face when he arrives in the morning is the best indication we could have at how much he enjoys his time here. In the past 5 months he has been here, he has really developed in all aspects but particularly his personality and this is down to the fact that all the team embrace his character and make his day fun and happy. We love the fact that all members of staff know him by name, even those who are not in his age group. This gives us great confidence in how well he will be able to move happily through the age groups. Every member of the team is genuinely friendly and create a great atmosphere.

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Review from Simon H (Father of Child) published on 25 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am not normally a person to spend time leaving reviews, but such is the effort by this nursery and its staff it is the least I could do. Without a doubt, Busy Bees Trowbridge offers the best start you could possibly provide your child with before they begin their school life. The staff, lead by a
great manager are exceptional, as is the environment in which your child can grow, play and learn. My son grew greatly in confidence whilst he was at Busy Bees and he loved the fact that he could easily go outside to play as each nursery room has its own direct access to its own outside play area. I only have two regrets in regards to this nursery and they are that I did not start my son there sooner and that he had to leave to go to school! Other than that you will not regret anything by choosing this nursery; the least any parent could do is at least visit it and then you will see what I mean.

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Review from Mandy T (Mother of Child) published on 26 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has just graduated from Busy Bees nursery. She spent a little over two years there and has flourished in every aspect! The ladies in the rooms listen to you if you have any concerns or need reassurance.
My daughter absolutely loved going to nursery, she had a bond with all of the ladies,
not just her own key worker. Keep doing what you're doing Busy Bees at Trowbridge.

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Review from Jennifer R (Mother of Child) published on 29 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has attended Busy Bees since she was 1 year old. The staff has been great taking the time for her to settle due to her having separation anxiety initially. She goes in with so much confidence and happiness. She is delighted when I tell her it's a Busy Bees day.
Recently she has had some
ill health and needed a lot of support from staff to help support her needs and put planning into place to ensure she is safe in the event of her following ill again. From her nursery key worker to the managers and admin staff they have been amazing putting everything into place.
Our daughter is thriving at Busy Bees. She loves all the staff. They are all so friendly and clearly show their love for children. The opportunities of play indoors and outdoors is fantastic. I find the notice board of what's going on over the months very informative and helpful.

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Review from Emma M (Mother of Child) published on 21 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy that I chose Busy Bees Paxcroft Mead to be the nursery for my son.
He absolutely loves going (since he was 10 months), as he has free range to choose what it is that he can do and what he wants to play with, including many noisy and messy activities that he doesn't get the chance
to do at home! The staff are all lovely and friendly, and genuinely interested in my son and how he is, both whilst he is with them but also how he has been over the weekend.
He eats virtually all of the meals and snacks that are provided (and often second helpings) and I have to say that most days I am quite jealous of the delicious options that he has been provided with! From my side, I can go to work at ease knowing that my son is happy and very well cared for and most of all safe, as the door security policy is excellent - both my husband and I have been stopped at the entrance until a member of staff that knows us verifies that we are genuine parents, which is incredibly reassuring.

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Review from Emily E (Mother of Child) published on 21 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended Busy Bees Trowbridge for 3 days a week since she was 10 months old and she will be 3 in a couple of weeks. From the day we registered her to attend (well before her birth!) to walking in with her this morning, we feel so fortunate to have Busy Bees, led by their manager and
the team, at our side in shaping our daughter's future. Her well-being is well cared for, she has exciting learning activities to undertake, lots of outside space to utilise (which she adores) and plenty of resources, books etc to aid her development. The teams in the rooms are supportive of our daughter, her needs and her development, and help reflect the standards that we set at home, whether sleeping patterns or manners. The nursery when we joined had an 'Excellent' scoring and in our minds has gone from strength to strength since. Investment in facilities and staff is highly evident. If looking for a nursery for your little one, in my mind you will be hard pushed to find anywhere better!

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Review from Maria J (Mother of Child) published on 9 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great nursery which fully supported my child who has SEND needs. The team could not do enough to help us as a family and also my child whilst on site, he developed and progressed so much being here and has been within the setting since he was 8 months old. Couldn’t recommend enough!

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Review from Richie C (Father of Child) published on 9 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From day 1 everyone at Busy Bees has made not only my son feel welcome but both me and my wife. They go above and beyond day in, day out, to ensure he has the best experience and I can honestly say he absolutely loves his time there - [robably too much! He doesn’t want to leave at the end of the day.
A special mention has to go out to the staff who head up the baby room. My son is spoilt for choice with these 3 looking after him, all our an absolute credit to the nursery. Another mention to the manager who is always on hand to sort out any niggling issues we may have. We always get a friendly welcome as you come through the door.


We did search around for different alternatives to Busy Bees at Trowbridge and most were cheaper but we absolutely made the right decision. It’s worth every penny and we would have no hesitation in the future sending our children here.


Keep up the good work ladies.


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Review from H W (Mother of Child) published on 9 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our child has been going to Busy Bee's since he was three and the team ensured the transition from a childminder environment to preschool was a smooth and pleasant experience for all of us. All the team are lovely and friendly. We are well informed of how our child's day has gone either by a handover
at the end of the day, through the notice board and parent zone. The monthly newsletter also tells us about key information and future events. There are plenty of activities that keep him stimulated, every day is certainly a learning day filled with fun, this is evident in how much he has developed during his time at Busy Bees. The biggest endorsement comes from my son when I ask him how his day was, he says "it was awesome".

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Review from Hayley C (Mother of Child) published on 9 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son absolutely loves Busy Bees and all the staff. They can't do enough for us as a family and always go above and beyond. The transitions between rooms have been very smooth and he always goes into nursery with a smile on his face. We love the photos we receive of him having fun at nursery and love
the artwork he comes home with.

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Review from Dilija L (Mother of Child) published on 13 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter loves to go to this nursery and she loves her carers and activities. The learning methods are very impressive.

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Review from Valerie H (Mother of Child) published on 11 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care for your child is amazing and the staff are really friendly and easy to talk to. Communication has really started to slip. My child starts school in September and a meeting was held regarding this but I knew nothing about it until I spoke to a parent after the meeting that took place on the
8th March. As my child is my first, I feel this meeting was really important for me to attend. When speaking to the staff they said all the information was on the notice board. I’m a busy working mum and do not have the time to hang around looking at notice boards for information, the staff should have had an actual conversation with me, to advise me that this meeting was taking place.
Again, this week is Easter week and the children have been tasked with making Easter bonnets. The staff have relied on the notice board, which I don’t look at often enough. When events like these are taking place the staff need to be more active in speaking with parents.

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Review from Grant W (Father of Child) published on 11 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel really confident leaving my son at pre-school. He loves it there and has made really good friends while building confidence every day. The whole team are lovely and I feel completely relaxed when leaving him with them. He has learned a lot at nursery and preschool too and surprises me every day
with something new.
The only thing I would change is that the fact my son gets pudding if he doesn’t finish his main meal, which makes it quite challenging to encourage this at home.

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Current Review Score: 9.3 (9.294)

Overview of Review Score

The Review Score of 9.3 (9.294) out of 10 for Busy Bees Trowbridge, Paxcroft Mead is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.944 for Busy Bees Trowbridge, Paxcroft Mead is calculated as follows: ( (102 Excellents x 5) + (6 Goods x 4) ) ÷ 108 Ratings = 4.944

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.35 Points relating to the number of positive Reviews for Busy Bees Trowbridge, Paxcroft Mead is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 number of registered child places is 20. 9 Positive Reviews ÷ 20 = 0.45

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Helen

Helen Nester

Job Title: Centre Director

Joined: 2023

Welcome to Busy Bees Trowbridge, my name is Helen and I am the Centre Director for the Nursery. I have been a part of the company since September 2023 and in October achieved, with the team here at Trowbridge our Triple Outstanding from OFSTED.


I have worked in Childcare for 24 years with some breaks in my career to have my two boys. I have a passion for Early Years and promoting a firm foundation for children to learn and develop holistically. 


I fully believe this is the most important stage before children embark on their next journey, to school and beyond. I enjoy working with the team to help create a warm and enriching environment for the children here.


During my time in childcare, I started as an Apprentice right up to being a Nursery Manager. I have previously managed 4 other nurseries in the last 24 years.


Busy Bees is an advocate for the future personal growth and well-being of their staff, and as importantly the health, safety and development of the children that attend the companies' settings.


I really enjoy being a part of the wonderful team here at Trowbridge and meeting the families that attend here, both old and new. 


I look forward to welcoming you to our fantastic nursery and showing round all the amazing environments.


Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Busy Bees Trowbridge, Paxcroft Mead to verify any information. View our terms and conditions. Busy Bees Trowbridge, Paxcroft Mead has an Enhanced Service – more info.