Tops Day Nurseries: Salisbury Nursery

Salisbury District Hospital, Salisbury SP2 8BJ
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8.8 54 Reviews
  • Tops Day Nurseries: Salisbury Nursery, Salisbury
The nursery environment provides an excellent opportunity for children to learn, play and communicate with other children and adults.

Parents with their children placed in Tops will experience exactly what makes Tops Day Nurseries different, and will be offered flexible booking where they can book to the nearest 15 minutes.

This nursery is part of a group that provides the most eco-sustainable childcare and education in the UK, being respectful of the environment and acting to reduce, re-use and recycle resources is an important part of the culture and routine for the children and staff.

A number of extra benefits are offered to Tops Salisbury families. As well as flexible booking, Tops also offer Tops Forest School, Cooking School, tooth brushing, Rugby Rangers, Hi 5’s after school and holiday club for school children up to the age of 11 and much more! As part of the Potty Training Academy, the nursery also supports both parents and children to excel with potty training.

During a child’s day at nursery, staff will record important information to share with families, such as sleep times/nappy changes and information about milk/food intake. This information is added to a daily report which is submitted onto EYLOG.

Tops Day Nurseries has introduced a no-added sugar menu to all nurseries, ensuring children start their time at nursery with a nutritional, healthy diet.

Parents and carers are welcome to call the nursery to talk to a member of staff about their child and day at nursery.

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Care Provided by Tops Day Nurseries: Salisbury Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Hayley Randall (Senior Nursery Manager)
  • Admission Criteria
    • Open to NHS Staff and other families not employed by the NHS
  • Number of Childcare Staff
  • 20
  • Total Places for Children
  • 104
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 06:00-20:00
    Tuesday 06:00-20:00
    Wednesday 06:00-20:00
    Thursday 06:00-20:00
    Friday 06:00-20:00
  • When Closed
  • Only closed Christmas Day, Boxing Day & New Years Day
  • Parking

  • Limited free parking spaces outside the nursery.


Tops Day Nurseries: Salisbury Nursery Reviews (54)

Total of 54, showing 41-54
8.8

Tops Day Nurseries: Salisbury Nursery has a Review Score of 8.8 (8.819) out of 10, based on 6 reviews in the last 2 years. Over all time Tops Day Nurseries: Salisbury Nursery has 54 reviews.

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Review from Maria Teresa (Mother of Child) published on 19 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Nursery facilities are really good, especially the outside space.
Staff are friendly & caring. Location is great if you work at the hospital.
Overall a very good environment.

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Review from Ali V (Mother of Child) published on 31 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic, fun, caring and happy environment for Nursery and Pre School age children.
Supporting individual development in exciting and innovative ways, with a nurturing and caring approach.
I can't thank you all enough.

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Review from Debbie R (Mother of Child) published on 30 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My children have been attending the nursery for over two and a half years and they are always excited to be going. The nursery staff have always been approachable and have always been eager to help in any way they can. The small things often make a big difference and this is what I have found with this
nursery. One example is when the staff see me struggling out of the nursery with my children/bags/coats/ cooking etc they always offer their assistance often helping me to my car. I can see that the staff have good relationships with each other ensuring a positive and supportive network, a good team effort. The administration staff have been outstanding. Trying to work out timetables/funding/costs is confusing and time-consuming and stressful at times. The office staff have been wonderful at alleviating a lot of these worries helping make what seems a complex situation much more straightforward. So I thank you for that.

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Review from Kelly K (Mother of Child) published on 30 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both our children go to Tops and they both absolutely love it. They enjoy spending time with the carers and I feel very happy and reassured by the care they receive there. Our eldest is about to start school and has developed so well at Tops with reading, writing, numeracy etc, we really feel that they
have worked with us to help her develop.
Socially she is confident and again we feel that being at Tops has contributed to this. Cooking school is great fun for our daughter and has supported us with getting her involved in enjoying different foods. The younger rooms follow the children’s routines well, working with us for nap times/food etc.
The carers are fantastic; they’re friendly, engaging and so keen to work with us for the children’s benefit. They listen to feedback and like to hear what the children do at home so they can work with those activities in the nursery setting too. The office team are so very helpful and are always responsive to any queries we go to them with.

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Review from Helena C (Mother of Child) published on 2 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since day one, all the staff were very friendly. Our daughter seems to settle down well and enjoys to spend time at the nursery. All staff make us feel welcome and are easy to approach.

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Review from Gemma H (Mother of Child) published on 5 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On my first visit to the nursery, I had instantly good feelings about it. Fantastic space, inside and out and brilliant learning areas for the babies and children to explore. The staff are incredibly kind, helpful and welcoming. I couldn't sing the praises of our keyworker enough. I feel really happy
leaving our little one in the safe and caring hands of your staff. We LOVE Eylog and I find it v.reassuring seeing our little one enjoying their day.!! So glad we found Tops - thank you!!

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Review from Jane D (Mother of Child) published on 5 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since the take over of the nursery, there have been many changes. It has been a difficult time, but the staff have made sure the children have been well cared for, with reduced disruption. The changes have been positive. New equipment and cook school, which my daughter loves.

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Review from John E (Father of Child) published on 2 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great setting with staff that are really focussed on supporting each child as an individual. We have had to move our daughter from 2 previous settings which turned out to be little more than a crèche and where her needs were not being addressed. Tops have been great from the 'get go' - really engaged
with us as parents to find out what works for our little one and what support she needs. We get great feedback every session in terms of what she has done including the notifications system which shows new developments in her skills. Our daughter is non-verbal and Tops have gone out of their way to ensure that she is happy and integrated as far as possible.
I couldn't recommend more highly - particularly for any child with some additional needs where the willingness of the nursery to focus on individual needs is even more vital.

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Review from Danielle S (Mother of Child) published on 2 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am amazed at the nursery, my son was a very shy undeveloped boy, who on his first day came home happy and none stop talking about school. He is a different child and loves his days there. The teachers are so patient and understanding and care for him very well! He has made friends with both children
and teachers thank you, guys!!

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Review from Nicola F (Mother of Child) published on 2 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My child uses the Holiday Club at Salisbury and he loves it. They have lots of activities and keep the children busy while still having lots of fun. The staff are very friendly and it is really good value.

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Review from S D (Mother of Child) published on 27 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since changing to Tops Day Nursery - Salisbury, the setting feels more secure, more efficient and more trustworthy with regards to management.


The best attribute is everyone gets involved including management. All have a great enthusiasm and take the time to interact with the children.


The staff

have always been absolutely fantastic! It's because of them, the fantastic rapport they have with my daughter and supportive nature they have shown me as a parent that I have stayed alongside them. It's hard to find a setting with staff who are so approachable, enthusiastic and just full of life all the time.... despite rocky roads past.


The additional activities on offer for free and those for a small fee such as Cooking School have engaged our child, encouraged her interests and she is learning to be more helpful at home as she grows and understands the world.


No 'us and them' its an 'everyone together' approach and its working!!!
Thank you xx


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Review from Paulina P (Mother of Child) published on 27 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I would recommend this nursery for everyone! Staff is very caring, professional and supportive! My son love this place!

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Review from Maria W (Mother of Child) published on 24 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Tops Day Nursery in Salisbury are amazing. Our twins are so happy there and they love the carers. It's so reassuring to go to work, knowing that your children feel safe and loved with professional and caring people. The carers and admin staff are always happy to talk to parents and are
open and honest. They work so hard and we are so grateful for everything that they do.

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Review from Melba K (Mother of Child) published on 23 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My son enjoys going to nursery and spending time with his friends. He learns every day something new and there's a lot of support from staff.
Food is great we love the dinner lady.
Facilities are good they have outdoors and indoors development space plenty of toys and activities.
Thank you.

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Current Review Score: 8.8 (8.819)

Overview of Review Score

The Review Score of 8.8 (8.819) out of 10 for Tops Day Nurseries: Salisbury Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.931 for Tops Day Nurseries: Salisbury Nursery is calculated as follows: ( (67 Excellents x 5) + (5 Goods x 4) ) ÷ 72 Ratings = 4.931

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.888 Points relating to the number of positive Reviews for Tops Day Nurseries: Salisbury Nursery is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 104 number of registered child places is 20.8. 6 Positive Reviews ÷ 20.8 = 0.288

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (6)

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Meet the Team (1)

Hayley

Hayley Randall

Job Title: Nursery Manager

Joined: 2023

1.   What qualifications do you have? Level 3 Diploma for the Children and Young People’s Workforce.


2.   How many years of experience do you have? 10 years.


3.   Hobbies/interests – Cooking/baking, spending time with friends and family, listening to music.


4.   Fun fact – I am originally from London and moved to Salisbury for the career opportunity with Tops!


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