Cotton Tails at Northfield

1110 Bristol Road, Northfield, Birmingham B31 2RE
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9.9 116 Reviews
  • Cotton Tails at Northfield, Birmingham
Cotton Tails Day Nursery provides private day care for children 0-5 years old. The nursery is open Mon – Fri, 7.30am - 6pm, 52 weeks of the year excluding bank holidays.

Cotton Tails has been rated OUTSTANDING in its last three Ofsted reports. Staff pride themselves on providing a caring and safe environment that treats every child as an individual, balancing play and learning and helping them to develop to their full potential.

Cotton Tails Nursery has been open since August 1996, originally a much smaller premises, but with the demand of the childcare sector Cotton Tails has grown over the past years. In January 2013, it opened its doors to a whole new wing, now complete with extensive bright and vibrant rooms having everything available for both child and nursery practitioner.

Cotton Tails is renowned for its close parent partnership making care a complete circle, with the child in the centre.

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Care Provided by Cotton Tails at Northfield

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Michelle Young (Nursery Manager)
  • Number of Childcare Staff
  • 19
  • Total Places for Children
  • 100
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays

Funding & Fees Guide for Cotton Tails at Northfield

  • Full day rates:
    0-2 years - £78.45
    2 year olds - £76.75
    3 year olds - £75.00
    If you would be accessing the Government funding, please phone the nursery for the prices with this deducted.


    It is a minimum of 2 days when booking a place with us.
    Prices include nappies, freshly made meals.
    EXCLUDES baby formula milk.

Cotton Tails at Northfield Reviews (116)

Total of 116, showing 41-60
9.9

Cotton Tails at Northfield has a Review Score of 9.9 (9.929) out of 10, based on 26 reviews in the last 2 years. Over all time Cotton Tails at Northfield has 116 reviews.

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Review from Melanie H (Mother of Child) published on 16 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a wonderful nursery. Both my children have attended and have thoroughly enjoyed it.
The staff are fantastic and so helpful. The nursery is clean, bright and there are so many great facilities and activities for the children to do.
The SEN provision is also very good and the staff have really
gone the extra mile with my children.
Despite the limitations imposed with Covid, the care and commitment towards the children has not wavered throughout.
I cannot praise this nursery highly enough.

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Review from Claire H (Mother of Child) published on 16 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has attended Cotton Tails at Northfield since July 2020, having previously been with a childminder. I can honestly say that my son loves it there. He loves his teachers, his friends and everything they do there. He has come on leaps and bounds since attending. The staff are friendly and approachable
and always have time for you. Unfortunately, Covid-19 hit and we haven't been able to go in and enjoy the regular activities with our child but the nursery have handled the situation perfectly and professionally whilst keeping the children and staff safe. I wish to thank all staff at the nursery for welcoming my son into your setting and giving him the best care and teaching possible. My only regret is not placing my son into Cotton Tails earlier than this!

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Review from Rachel M (Mother of Child) published on 16 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cotton Tails at Northfield is an excellent nursery, I highly recommend to anyone based locally. My daughter has come on leaps and bounds in her confidence since joining and absolutely loves all the staff who care for her!

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Review from Karl T (Father of Child) published on 16 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to thank the manager and all of the staff at Cotton Tails at Northfield for all of their hard work and efforts for not only keeping my children safe, but also providing some normality whilst we all adapt to living with the pandemic.
Routine is extremely important for young children and I admire
the patience and extra efforts that have gone into continuing to make the nursery a fun and safer place to be.
The effects of this pandemic can unexpectedly be very disruptive for the nursey and parents due to a lot of external influences. I brought to the nurseries attention that I thought communications and processes between us could be a little better, and I am extremely happy to see that new measures have been introduced to make sure that we are all doing our bit in trying to keep things safe at Cotton Tails at Northfield.
Result – my children and their friends get to see, learn and play with each other every day as normal, thanks again!

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Review from Laura I (Mother of Child) published on 16 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter joined Cotton Tails at Northfield in January 2020 and the staff there are amazing, helping my daughter with her independence. She was a clingy child but she now just walks in and waves goodbye to me. Since March 2020, the start of the first lockdown, my daughter stopped going to nursery
but I know the nursery remained open to key worker parents, making the nursery staff key workers themselves and I'd like to say a massive well done to them. Then when they re opened they put things into place: 2-metre rule, face masks, all around and what to do if your child was at nursery and became ill. None of this has appeared to effect my daughter, which is the main thing. The staff continue to give 100% despite everything going on and they have gone above and beyond to help the children be who they are today, so thank you!

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Review from R B (Mother of Child) published on 4 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cotton Tails nursery is a very welcoming, friendly nursery. The staff are friendly and approachable and my little girl has settled in very well just like her brother did when he attended over a year ago. Would recommend Cotton Tails to friends and family.

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Review from E W (Mother of Child) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cotton Tails is a lovely nursery. I can't thank them enough for what they do for my little girl. She loves the staff and her room.
They do lovely stay and plays for us to attend and will always take the time to speak when dropping off or collecting.

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Review from Kayleigh B (Mother of Child) published on 21 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had two children come to this nursery and I cannot praise them enough for the care they provide. The staff are so welcoming and friendly, always on hand to discuss my daughter's progress. The facilities are fantastic and the amount of activities my daughter gets to do on a day to day basis keeps
her entertained all day. Important side note - The billing process is easy to understand and set up!

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Review from Hayley H (Mother of Child) published on 7 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff, I feel at ease knowing my son is with them during the day. My son is happy and confident at the nursery.

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Review from Bernadette M (Mother of Child) published on 7 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First nursery placement for our daughter and we are very pleased with our experience to date.
Staff are lovely, helpful and knowledgeable.
It's made it so much easier for us.

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Review from Stephanie C (Mother of Child) published on 26 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really lovely nursery. Very welcoming. My daughter settled really quickly and loves attending nursery now. It's a really friendly, encouraging environment and we can't wait to see how our daughter develops and grows during her time here.

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Review from Laura N (Mother of Child) published on 26 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery. My 1-year-old loves nursery - lots of activities and excellent communication. Recommended to lots of friends.

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Review from Jodee C (Mother of Child) published on 26 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the nursery. The staff are great and have helped our daughter settle in.

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Review from Charlotte W (Mother of Child) published on 24 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The children's needs are met 100%. They make sure the children are happy. It is a brilliant environment where everybody feels welcome. Nothing is too much.

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Review from S P (Mother of Child) published on 9 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cotton Tails is absolutely fantastic. All the staff clearly care deeply about the children.
They teach important values such as kindness and good manners. The activities are exciting and varied. Lots of physical activity is encouraged. My son is flourishing at Cotton Tails.

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Review from Natalie B (Mother of Child) published on 8 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We're really happy as a family at the development of both our children throughout their time at Cotton Tails nursery. The setting is very engaging and all the staff are friendly, professional and caring. Continued support is available at all times and if any issues/concerns arise, they are always dealt
with in a professional and efficient manner.

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Review from Nick H (Father of Child) published on 18 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Good reputation and location. Always look after my little girl. Would recommend as this is a very good nursery.

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Review from Naomi O (Mother of Child) published on 18 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been coming to Cotton Tails for nearly a year now. She has come on leaps and bounds. All the staff are fantastic. My daughter loves going to nursery. The facilities are fab. I highly recommend.

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Review from Susanna M (Mother of Child) published on 18 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really friendly staff. Babies always doing something fun and eating well. Good feedback at the end of the day. Would definitely recommend Cotton Tails.

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Review from Les Y (Father of Child) published on 18 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely impressed with this nursery. They have looked after both my boys and I have been pleased with how well they have developed. The staff are excellent and have supported my sons very well in not just their educational needs but also their health and emotional needs. I strongly recommend Cotton
Tails and the staff and management.

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Current Review Score: 9.9 (9.929)

Overview of Review Score

The Review Score of 9.9 (9.929) out of 10 for Cotton Tails at Northfield is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.929 for Cotton Tails at Northfield is calculated as follows: ( (290 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 311 Ratings = 4.929

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cotton Tails at Northfield is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 number of registered child places is 20, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (3)

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Meet the Team (1)

Michelle

Michelle Young

Job Title: Nursery Manager

Joined: 2000

My name is Michelle Young, I am the manager at Cotton Tails Nursery. I have worked at Cotton Tails since June 2000 where I worked in the Pre-School room and then later worked in the Tinie Room which I thoroughly enjoyed.


I became the manager in 2009 which was a completely new role for me but I really enjoyed the challenge. During this time, I went on to complete my NVQ3 in Leadership and Management which has helped me in the role.


Over the years, I have grown to love my role as a manager, especially seeing all of the children grow and develop, then move on to big school.


One of my biggest aims as the manager was to maintain our OUTSTANDING Ofsted grade as it was my first Ofsted as a manager. This goal was achieved in March 2014 when we were rated OUTSTANDING for a second time. I am enjoying the challenge and enjoy working with a great team.


Michelle x


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