Springthorpe Day Nursery & Pre-school

141 Springthorpe Road, Birmingham B24 0SP
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9.3 36 Reviews
  • Springthorpe Day Nursery & Pre-school, Birmingham
Springthorpe is a large nursery located between Erdington and Sutton Coldfield in Birmingham. The nursery provides childcare and early years education for children aged 0-5 years.

At Springthorpe, they understand that choosing a nursery is a task that parents want to be as simple as possible. That’s why the passionate team are here to help you make the best choice for your child’s early education. They believe in creating calming, safe, and playful settings through an open-ended approach to early years learning.

The staff plan rich, varied, and imaginative activities which are tailored to each child’s interests and curiosities. The bespoke garden area has been designed in such a way that children can’t help but want to get outdoors (come rain or shine) and stretch those little legs.

The team would love to show you around Springthorpe, so get in touch now to arrange a visit.

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Care Provided by Springthorpe Day Nursery & Pre-school

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Lucinda Rumble (Nursery Manager)
  • Number of Childcare Staff
  • 15
  • Total Places for Children
  • 60
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & Christmas
  • Parking

  • There is an in/out driveway on-site with plenty of parking spaces. If the driveway is full, then there is plenty of street parking available.


Springthorpe Day Nursery & Pre-school Reviews (36)

Total of 36, showing 1-20
9.3

Springthorpe Day Nursery & Pre-school has a Review Score of 9.3 (9.300) out of 10, based on 9 reviews in the last 2 years. Over all time Springthorpe Day Nursery & Pre-school has 36 reviews.

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Review from A M (Mother of Child) published on 30 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has just started at Springthorpe and it has been an absolutely wonderful experience! Our son is happy, well cared for, and stimulated. Were so happy with his developments.

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Review from Melanie A (Mother of Child) published on 22 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Springthorpe Day Nursery and Pre-school is an excellent nursery. The staff are highly professional, they care about each individual child. They have helped me with my child's development, the safe-guarding has been excellent in relation to his needs. They provide excellent opportunity for learning and
have great facilities - in and out door. Excellent management. I feel very lucky to have such a nice nursery.

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Review from K M (Mother of Child) published on 18 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been attending Springthorpe Day Nursery & Pre-school since September 2023 and I can honestly say that it’s the best decision we have ever made for him. His confidence has improved immensely, his speech and cognitive skills improve every day and he has made some amazing friends in both the
staff and other children in his group.
The staff take such amazing care and put so much love into their work. I am put at ease knowing that my son is so well loved and taken care of.
We are especially impressed with our son's key worker who is honestly an angel in disguise (every member of staff) our son adores her!
I cannot recommend this nursery enough.

Reply from Amy Townsend, Nursery Manager at Springthorpe Day Nursery & Pre-school

Thank you so much for taking the time to write your wonderful review of Springthorpe. We are so pleased that you have seen positive changes in your son since he started with us. It has been a pleasure and a privilege to play a part in your child's early years. Thank you again for taking the time to write your review, it really is appreciated.


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Review from Martin C (Father of Child) published on 12 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My child has grown in confidence since joining the nursery. She really enjoys coming and has a great relationship with the staff. They know her really well and what her next steps are.

Reply from Olivia Howie, Nursery Manager at Springthorpe Day Nursery & Pre-school

Thank you very much for your wonderful review of Springthorpe Day Nursery. We are so pleased to hear that you've noticed how your daughter has grown in confidence since starting with us. It has been a pleasure to have her with us and we look forward to continuing to play a part in her early learning and development. Thank you again for taking the time to write your review; it really is appreciated. All the best.


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Review from Katie H (Mother of Child) published on 8 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at the nursery for nearly a year and Springthorpe's dedication and above-and-beyond service has helped hugely in developing his independence and character. I can not recommend Springthorpe enough and there is nowhere else I would trust as much with my son.
Big thumbs up and thanks.

Reply from Olivia Howie, Nursery Manager at Springthorpe Day Nursery & Pre-school

Dear Katie, thanks very much for taking the time to write your wonderful review of Springthorpe Day Nursery.
It's fantastic to hear that you can see clearly how your son has developed during his time with us so far and that you trust our team to provide the best possible care and early years education. It has been a pleasure to have your son with us, and we look forward to continuing to play a part in his early years experiences.
Thank you again for taking the time to write your review; it really is appreciated.
All the best.


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Review from W C (Father of Child) published on 23 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

At first, we had a few teething problems and were a little concerned this wasn't the right nursery for our daughter as she had trouble settling in however they worked extremely hard with us and worked with our child and now she is happier than ever. The staff there are all extremely caring and professional.
We haven't had any problems at all since the beginning and I genuinely think the staff there are outstanding. We receive pictures throughout the day and regular updates via the app which is great. Thank you!

Reply from Kelly Costello, Area Manager at Springthorpe Day Nursery & Pre-school

Thank you very much for taking the time to write about your experience at Springthorpe Day Nursery. We are so pleased that your child is settled and happy with our team at the nursery, and that you are so happy with the level of care and early years experiences we provide. We look forward to being a part of your child's early years. Thank you again for taking the time to write your review, it is really appreciated.


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Review from Steven C (Father of Child) published on 21 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter loves all the staff and her friends. The support from the staff is excellent. Skills have definitely been acquired.

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Review from Danielle L (Mother of Child) published on 24 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My son was going there up until July. We decided not to send any of my other children because we feel it went downhill and not because of the staff I would say the manager.
A very high staff turnover which I was told was because they are trying to get the right staff and let go of old staff that don’t
fit what Tommies are trying to uphold. I was told this by the area manager. Which is fair enough but they only started letting me know who was looking after my son after I spoke to her. Previous to that, there were people there with no uniform.
My husband and I were not happy with the manager and her attitude towards my husband for a “misunderstanding” which wasn’t a misunderstanding at all, the manager lied. Along with other things that happened where I wasn’t listened to or just ignored.
The area manager was professional when she contacted me and obviously, she tried to sort the situation but I feel it’s my responsibility to tell other parents my situation.

Reply from Kelly Costello, Area Manager at Springthorpe Day Nursery & Pre-school

Dear Danielle,


Thank you for taking the time to write about your experience. We are very sorry to have received this review from you. We pride ourselves on the service we provide to parents looking to make one of the most important decisions regarding their childcare.


We completely understand your concern regarding staff turnover at the nursery. Unfortunately, nurseries and other childcare providers across the sector are having significant difficulties in recruiting. However, it is vital that we do everything we can to ensure that we hire the right people to care for the children in our care. While our stringent recruitment procedure may mean it takes us a little longer to hire staff, we believe this is the correct approach to take.


In regard to your other concern, we can only apologise for the breakdown in communication on our part. We believe this relates to a graduation event which was due to be held at the nursery. While we accept that the date of the event should have been communicated to you and your husband in a more productive way, we assure you that there was no intention to mislead you.


We would like to offer you the opportunity to discuss your concerns further. Should this be something you wish to do, please feel free to reach out to us.


In the meantime, we wish you and your family all the best for the future.


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Review from Katie H (Mother of Child) published on 26 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since starting at Springthirpe Day Nursery, my son has learnt so much, and his confidence has improved too. The staff here are fantastic, and their caring, nurturing and overall brilliant way with the children is an asset to the company. I cannot recommend Springthorpe enough to other parents.

Reply from Nicole Powell, Nursery Manager at Springthorpe Day Nursery & Pre-school

Thank you so much for taking the time to write your wonderful review. We are so grateful to hear that your experience so far has been so great and that you speak so highly of our team. It has been a pleasure to have your son with us here at Springthorpe, and we are excited to be part of his ongoing learning and development. Thank you again for taking the time to write your review - it really is appreciated.


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Review from K T (Mother of Child) published on 17 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery and great staff. My child has come along really well since attending. Great communication and an app where you can see how your child is doing. They teach your child skills, ready for starting school.

Reply from Nicole Powell, Nursery Manager at Springthorpe Day Nursery & Pre-school

Thank you so much for your lovely review. We're so pleased that you're happy with how your child is developing here at the nursery and that you're enjoying our nursery app. Thank you again for taking the time to write your review; it really is appreciated!


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Review from Linda E (Mother of Child) published on 29 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The girls are happy, and my daughter's speech has improved.
Staff are lovely, especially who work in their room.
Management is great.

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Review from Sophie G (Mother of Child) published on 6 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending the nursery since April, and for the short time she has been there, she absolutely loves it here. Myself as a parent, I am so pleased with the nursery and cannot fault a thing. All of the staff are welcoming, friendly and always approachable for chat. I am constantly updated
with what my daughter eats, when she sleeps and what activities she does in the day via the app. She has come on leaps and bounds with her confidence since attending the nursery, and I have total peace of mind when she is there. We are encouraged as parents to be involved with our childs development, with monthly activities to do at home, and we are asked to submit information on what our children do outside of nursery. I honestly cannot think of a single bad word to say.

Reply from Lindsey Lee, Deputy Manager at Springthorpe Day Nursery & Pre-school

Thank you so much for taking the time to write such a wonderful review of Springthorpe Day Nursery. We're so pleased to hear that your daughter is loving her time with us and that you're happy with our team and what we offer here at Springthorpe. It is a privilege to be a part of your child's early years journey, and we look forward to helping her reach her potential over the coming months and years. Thank you again for taking the time to write your review; it really is appreciated.


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Review from Catalina M (Mother of Child) published on 5 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I will definitely recommend the Springthorpe Day Nursery & Pre-school to everyone. I am really happy I chose this nursery for my son. The staff have lots of patience with the children; they treat them very nice!
Thank you so much!

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Review from Salihah J (Mother of Child) published on 12 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter really enjoys her time at the nursery. The staff at the nursery are very nice and attend to my child's needs appropriately.

Reply from Lindsey Lee, Deputy Manager at Springthorpe Day Nursery & Pre-school

Thank you so much for taking the time to write your review of Springthorpe Day Nursery. It has been a pleasure to have your child with us so far, and we look forward to continuing to be a part of their ongoing development. We really do appreciate you taking the time to write your review, thank you.


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Review from Charlotte G (Mother of Child) published on 12 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely love this nursery! Staff are amazing. The manager is wonderful and is just brilliant at her job. Nursery is clean, brilliant toys/resources for the kids also!

Reply from Lindsey Lee, Deputy Manager at Springthorpe Day Nursery & Pre-school

Thank you so much for taking the time to write your review of Springthorpe Day Nursery. It has been a pleasure to have your child with us so far, and we look forward to continuing to be a part of their ongoing development. We really do appreciate you taking the time to write your review, thank you.


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Review from S S (Mother of Child) published on 22 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Management behaviour and attitude are greedy and disgusting. Springthorpe kept refusing entry for my child and requested PCR test results, even if she was not ill. Staff didn't do as much as at least measure her temperature, instead kept refusing her entry from day to day while I saw other kids walking
into the nursery with a severe cough. After contacting DfE and finding out no nursery is allowed to request PCRs for toddlers, the manager started to lie saying she never requested a PCR test.
At the top of this, I paid full month fees and stop bringing my child as the manager wouldn't let her in. A month later she was cheeky enough to call me to request another month's payment, as an excuse I was told I didn't give notice in writing, but at the same time in 1 month's time nobody even called to ask if the child is alright, if she's coming back or how she's doing, I received a phone call only when they were after money. I feel disgusted remembering this awful experience. Avoid this place!

Reply from Kelly Costello, Area Manager at Springthorpe Day Nursery & Pre-school

We are very sorry to have received this review from you. We pride ourselves on the service we provide to parents and go to great lengths to ensure that parents receive a great customer experience, so it is a shame that we have not met your or our own expectations on this occasion.


At the time of the issue you have referenced, the guidance we were following from the DfE was that children displaying symptoms of Covid-19 either needed to self-isolate for 10 days or secure a negative test result before attending the nursery. As you decided not to test your child (neither PCR nor LFT), our policy was that your child would then need to self-isolate for the required period. We are sorry for any inconvenience caused, however, we were duty-bound to follow the guidance in place at that time.


We wish you and your family all the best. If you wish to discuss your concerns further, please do feel free to contact us.


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Review from C F (Aunt of Child) published on 14 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I notice that since my niece start going to this nursery, she's become more disciplined, careful, not fussy with food anymore, and now she is sharing because it is caring.
Thank you very much for the great job the nursery is doing.

Reply from Nazreen Yasin, Nursery Manager at Springthorpe Day Nursery & Pre-school

Dear Carmen, thank you so much for taking the time to write your review of Springthorpe Day Nursery. We are so pleased to hear that you are so happy with the level of care and early years education we provide. It is a pleasure to have your child with us at the nursery, and we look forward to continuing to support their ongoing growth and development.
Thank you again for taking the time to write your review; it is greatly appreciated.
Best wishes.


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Review from W B (Father of Child) published on 24 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always very friendly. My son has struggled with being upset going, but they have really looked after. He looks forward to going now, which I didn’t think would happen, but that is all down to how reassuring and wonderful the staff are. The app is excellent as we get updates throughout the
day.
Overall, I am very impressed and happy.

Reply from Nazreen Yasin, Nursery Manager at Springthorpe Day Nursery & Pre-school

Thank you so much for taking the time to write your review of Springthorpe Day Nursery. We are so pleased to hear that you are so happy with the level of care and early years education we provide. It is a pleasure to have your child with us at the nursery, and we look forward to continuing to support their ongoing growth and development.
Thank you again for taking the time to write your review; it is greatly appreciated.
Best wishes.


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Review from Anisa S (Mother of Child) published on 18 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery has been wonderful. My daughter looks forward to going to the nursery. The staff are amazing with the children. A very playful and clean environment. Overall, extremely happy with the day nursery.

Reply from Nazreen Yasin, Nursery Manager at Springthorpe Day Nursery & Pre-school

Hi Anisa, thank you so much for taking the time to write your review of Springthorpe Day Nursery. We are so pleased to hear that you are so happy with the level of care and early years education we provide. It is a pleasure to have your child with us at the nursery, and we look forward to continuing to support their ongoing growth and development.
Thank you again for taking the time to write your review; it is greatly appreciated.
Best wishes.


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Review from Sufyan H (Father of Child) published on 11 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending this nursery for a while and really enjoys her time here. She has settled in very well, thanks to the extremely helpful staff and the welcoming environment. I would highly recommend this nursery.

Reply from Nazreen Yasin, Field - Based Nursery Manager at Springthorpe Day Nursery & Pre-school

Hi Sufyan, thank you so much for taking the time to write your review of Springthorpe Day Nursery.
We are so pleased to hear that you are so happy with the level of care and early years education we provide. It is a pleasure to have your child with us at the nursery, and we look forward to continuing to support their ongoing growth and development.
Thank you again for taking the time to write your review; it is greatly appreciated.
Best wishes.


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Current Review Score: 9.3 (9.300)

Overview of Review Score

The Review Score of 9.3 (9.300) out of 10 for Springthorpe Day Nursery & Pre-school is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Springthorpe Day Nursery & Pre-school is calculated as follows: ( (99 Excellents x 5) + (4 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 108 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.467 Points relating to the number of positive Reviews for Springthorpe Day Nursery & Pre-school is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 number of registered child places is 12. 8 Positive Reviews ÷ 12 = 0.667

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (13)

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Meet the Team (1)

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Bilal Iqbal

Job Title: Deputy Manager

Joined: 2024

Hello,


My name is Bilal Iqbal and I joined Tommies Childcare in March 2024, where I am the Deputy Manager at Springthorpe Day Nursery.


I started my childcare journey as an apprentice. It began with a fervent curiosity about how children learn and grow, which led me to achieve my Level 3 qualification in Childcare and then work my way up to my new role as Deputy Manager. In this time, I have not only come to develop my passion for childcare but also my love for child development. I’ve had the privilege of working closely with children of diverse backgrounds, abilities and temperaments, honing my skills in fostering their social, emotional and cognitive development.


As Deputy Manager, I am committed to supporting families, empowering staff, and sharing my values such as believing every child is unique and deserves to be respected and encouraged to explore the world around them.


Together let's embark on a journey of discovery, learning and endless possibilities. Arrange a visit to Springthorpe today!


Frequently Asked Questions about Springthorpe Day Nursery & Pre-school

What is the Age Range of Children that Springthorpe Day Nursery & Pre-school accepts?

Springthorpe Day Nursery & Pre-school accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Springthorpe Day Nursery & Pre-school Open?

Springthorpe Day Nursery & Pre-school is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Springthorpe Day Nursery & Pre-school have capacity for?

Springthorpe Day Nursery & Pre-school has capacity for a total of 60 Children.

How far is Springthorpe Day Nursery & Pre-school to the centre of Birmingham?

4.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Springthorpe Day Nursery & Pre-school to verify any information. View our terms and conditions. Springthorpe Day Nursery & Pre-school has a Premium Service – more info.