Busy Bees QE

Queen Elizabeth Hospital, 160 Metchley Lane, Edgbaston, Birmingham B15 2TX
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8.6 53 Reviews
  • Busy Bees QE, Birmingham
Busy Bees at the Queen Elizabeth Hospital has a highly-qualified team, a wide range of play resources and a transformed large outdoor area highly-suited to inspiring children at this crucial age of their development.

The provider believes in making sure that staff experience good professional development, including in health and security matters, at the same time as building positive and constructive relationships with parents.

Children are respected as individuals and all decisions made have their happiness and well-being in mind.

Care Provided by Busy Bees QE

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Sharon O'Toole (Manager)
  • Number of Childcare Staff
  • 47
  • Total Places for Children
  • 133
  • Age Range
    • from 0 years 2 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00
  • When Closed
  • Bank Holidays & Christmas
  • Parking
  • Parking for parents and visitors of the nursery only, please park in the drop of bay outside the nursery.


Total of 53, showing 21-40
8.6

Busy Bees QE has a Review Score of 8.6 (8.632) out of 10, based on 6 reviews in the last 2 years. Over all time Busy Bees QE has 53 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at the nursery for a couple of months; the enjoyment she gets out of going shows by her excitement in the morning when dropping her off and enthusiasm in the afternoon when picking her up. She's always so animated when telling us what she's been up to during her day and we can clearly
see the various things she is learning and the little ways in which she's developing.
The nursery uses excellent means of communicating daily, not just the meals but quantities she's eaten, and also the activities she has partaken in. I always get a sound handover at pick up time, of the day she's had and things she's done particularly well in but also things she may need a bit of help on improving, which allows me to work collaboratively with the nursery in addressing those.
I'm confident she's safe, happy and well looked after. She gets a good diet through her meals and the nursery take her safety and wellbeing very seriously, always contacting me immediately with any issues.

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Overall Experience  Overall Experience 5.0 out of 5

My 2 girls attended this nursery from 2014-2019. Busy Bees at the QE is a great nursery, all the staff including Admin are very caring and helpful. My girls have grown and learnt so much while being at the nursery and have loved going. I have felt at ease leaving them there knowing they are safe and
being well looked after. I would highly recommend Busy Bees to anyone.

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Overall Experience  Overall Experience 5.0 out of 5

Great staff both carers and admin. Competent and professional.
My son has enjoyed the care he has received there.
My wife and I are very passionate about my son's development and we really appreciate the regular catch up opportunities we had with my son's primary carer.
My son knows the names of
virtually all the staff members and it's a sign of the close interactions he had with the carers and that he cherished.
The admin/management team are really competent as they went above and beyond to help me secure funding for my son and extended their support even at the time of leaving the nursery due to job relocation.
We will miss all the care my son has received here and we will miss the admin support from the management.
This is a great nursery for those who want a great start for their children from a young age.

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Overall Experience  Overall Experience 5.0 out of 5

Our only grandchild first went into a nursery when mum went back to work and have to say we were beside ourselves worrying what if he is left to cry and what if he's not looked after properly? All the usual concerns all mums and grandparents have. Yay, I'm so happy our son and wife chose Busy Bees QE.
I needed to pick our grandson up early (which was pre-arranged). From the moment I rang the door, security was amazing. I was taken to the dining room and I could have cried. All the children sat enjoying their meals with the nursery girls waving and smiling to me, each being helped to feed themselves on little table and chairs, not one crying could I hear throughout the whole nursery. These tiny 1yr children bought tears to my eyes. We can sleep at night now knowing our only grandson is well looked after and in a safe and lovely nursery and our grandson even has a special nursery nurse he goes to if he's having an off day. Well done girls, it was a pleasure to meet you all xxx

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Overall Experience  Overall Experience 5.0 out of 5

Our son started at Busy Bees when he was 7 months old. We had natural concerns about him going to nursery so young, however, from the start we were reassured by the lovely friendly caring staff and felt totally confident leaving him in their care. We appreciated being encouraged to call whenever we
wanted to see how he was doing. We had to move to a new nursery a year later as our circumstances changed and felt really sad to leave. He clearly had lots of fun doing different activities and felt happy and secure, and we greatly appreciated how caring the staff were to him, and how cheerful and friendly the staff were to us. We were impressed with the wide range of international foods provided and how his eating skills developed there. We also particularly liked the multicultural activities, and that he often brought home his artwork and lovely cards and presents he had made. We would highly recommend to others.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent team. The nursery will be a source of lots of great memories for my daughter. Thank you for all the hard work.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended Busy Bees Nursery @ QE Birmingham from 2014 - 2017. She was always happy to go to nursery and has developed into a very caring and considerate girl. Her social skills and confidence has developed with the guidance of her teacher and parental relationship. These qualities are
great for school preparation.
The facilities are great and child-friendly as the nursery is purpose built. There is also a range of extracurricular activities. The staff are friendly and helpful and shows concern beyond the classroom.
Well done to all the staff and thank you.

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Overall Experience  Overall Experience 5.0 out of 5

We now have two children at the nursery and I am confident in both the pastoral care and focus on early milestones. Our little girl has developed well both emotionally and socially and that is largely down to the expertise of her key person. They genuinely care about the children and in turn, the children
feel relaxed and happy in their setting. I would be happy to recommend this nursery.

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Overall Experience  Overall Experience 4.0 out of 5

Great dedicated staff, hands-on approach to childcare, great atmosphere.
Our toddler was well taken care of and we wish we had the same dedication at the new place.
Many valuable activities for the children.
Thank you!

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Overall Experience  Overall Experience 5.0 out of 5

Our son started nursery (full time) when he was a little over 1 year. He had not been used to being away from his parents so we were a little worried how he would take it. The staff were absolutely brilliant giving him as much attention and cuddles as he needed to feel comfortable and catered for his
individual needs as much as they could.


He has settled in really well and enjoys his time there a lot (he still gives me a sad face at drop off but three seconds later, when he thinks I am not watching anymore, he plays and runs around happily). The staff, both office and in the rooms, are always friendly, caring and helpful and I have a really good feeling about leaving my son there during my working hours. I really appreciate the photos and little crafts he made there that I get to take home from time to time.


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Overall Experience  Overall Experience 5.0 out of 5

My Son has only been at Busy Bees QE for three weeks (full time) and as he was only 14 months starting I was, of course, anxious about leaving him there. I needn't have worried, he has settled very quickly and that I believe is a testament to the lovely, friendly staff members who clearly care so much
about the children and their wellbeing. He gets so excited when we go into his class in the morning, he has the biggest smile for the staff when he sees them and even reaches out his arms to go to them, which makes me feel very reassured. They do a variety of structured activities with the children every day, including getting outdoors as much as they can (weather permitting) and my Son clearly enjoys his time there. The office staff have also been extremely helpful, friendly and professional with all our queries.

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Overall Experience  Overall Experience 5.0 out of 5

Outstanding nursery. My son has been at Busy Bees QE from 6 months old, he is now almost 4. I have always found them a pleasure to deal with, kind, caring, efficient and dynamic. Their eyes are open and responsive to individual child's needs, they listen to parents and get back quickly to emails and
calls. They achieve seemingly impossible parallel positivities! - they are simultaneously communicative an compassionate, professional and playful, can't recommend Busy Bees QE highly enough

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic office staff, really helpful. The staff in the rooms with the kids are lovely my boy loves it there.

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Overall Experience  Overall Experience 5.0 out of 5

Busy Bees is providing an excellent foundation for my child during his preschool years. The staff are very attentive and caring. His key worker has identified his learning goals and works hard to make it a fun way to learn, allowing him to achieve these goals. The admin support also have been invaluable,
especially through the recent applications of 30 hours childcare funding.

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Overall Experience  Overall Experience 5.0 out of 5

Caring and friendly staff with a mind towards professionalism. Here you have an excellent management team creating a well organised and welcoming environment for kids and parents alike.

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Overall Experience  Overall Experience 5.0 out of 5

My son loves attending Busy Bees. He has a fantastic day packed full of fun learning. His encouraged in every milestone. The staff are amazing and do a brilliant job. I'm so pleased with Busy Bees. Management are always on hand if I ever have a question and the food smells and looks amazing too.

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Overall Experience  Overall Experience 5.0 out of 5

Busy Bees is a wonderful nursery, my little boy absolutely loves it! The staff are amazing with him and he enjoys his days and cries when I pick him up to leave at the end of the day!
It's so clean and tidy! The food menu is fantastic such a diverse range of items for the children.


They keep you

informed and up to date on what your child has done throughout the day.
After looking at so many it's a relief to have found such a wonderful place for my little boy to grow and develop even more!

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Overall Experience  Overall Experience 5.0 out of 5

My daughter attends this nursery. The staff are fantastic, very friendly and children's needs are paramount. She does an array of activities and thoroughly enjoys her time there. She has been attending since she was 10 months old and there's not been a day where I have felt uneasy leaving her there.
From the lady in her first room to all the co-workers thereafter I have nothing but praise. They hold many events at the nursery and the effort that's put in by the staff is exceptional. I would highly recommend this nursery.

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Overall Experience  Overall Experience 5.0 out of 5

Both my son and I love this nursery! He started Busy Bees QE at around 9 months old, and is now a thriving 3 year old thanks to the social skills learnt at Busy Bees.
Staff are so friendly and always willing to help.
I would highly recommend them.

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Overall Experience  Overall Experience 5.0 out of 5

Everybody is extremely helpful and genuinely friendly, from the management to the carers. Busy Bees QE offers a wonderful, safe and caring environment in which my son has been able to grow. I would definitely recommend Busy Bees QE to my friends and family.

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Current Review Score: 8.6 (8.632)

Overview of Review Score

The Review Score of 8.6 (8.632) out of 10 for Busy Bees QE is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.806 for Busy Bees QE is calculated as follows: ( (58 Excellents x 5) + (14 Goods x 4) ) ÷ 72 Ratings = 4.806

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.826 Points relating to the number of positive Reviews for Busy Bees QE is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 133 number of registered child places is 26.6. 6 Positive Reviews ÷ 26.6 = 0.226

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Sharon

Sharon O Toole

Job Title: Centre Director

Joined: 2008

Hi, I am Sharon; Manager at Birmingham QE Nursery...


I started at Busy Bees QE in 2008 and was based in the Dragonflies room. I'm NVQ level 3 qualified and have worked in childcare since 1994. I became Deputy Manager in October 2013 and the Nursery Training Mentor. In 2015 I then became the Manager. I am the named lead for Safeguarding.


I am looking forward to welcoming you to our dynamic and spacious nursery to show you the outstanding opportunities we can offer your children.