The Natural Childcare Company

The Old Library, Church Road, Shirley, Solihull B90 2AX
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9.3 45 Reviews
  • The Natural Childcare Company, Solihull
The Natural Childcare Company embraces natural, interactive learning and provides a holistic approach to children's development.

The nursery uses natural experiences to stimulate all the senses. Children spend their days in a safe environment, filled with discovery and exploration that encourages creativity and imagination.

Guided by trained practitioners, the children develop into confident beings before they take the next step into school.

They also offer an extracurricular activity of Spanish classes with a qualified Spanish teacher in the pre-school for a small extra monthly fee as well as a hairdresser who visits the nursery every 6 weeks.

Compromising of four play rooms and a outdoor environment which has been meticulously planned to develop independence, The Natural Childcare company aims to deliver a holistic learning programme that meets the needs of all the individual children.

Prices include nappies, wipes, meals, and cow's milk.

The nursery offers 15 & 30 hours of funded childcare.

Care Provided by The Natural Childcare Company

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Maria Shahid (Senior Nursery Manager)
  • Number of Childcare Staff
  • 32
  • Total Places for Children
  • 96
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for The Natural Childcare Company

  • Please contact us for a copy of our current fees or for any information on funding.


  • We offer 2, 3, and 4 year old funding, please call the nursery for more information.


  • Parking
  • Parking is located to the rear of the nursery in Shirley Library Car Park, this is a council owned car park with 3 free hours parking, and can be used for drop off and collection, however, a free ticket needs to be purchased from the ticket machine and be displayed whilst visiting the nursery.


The Natural Childcare Company Reviews (45)

Total of 45, showing 1-20
9.3

The Natural Childcare Company has a Review Score of 9.3 (9.338) out of 10, based on 19 reviews in the last 2 years. Over all time The Natural Childcare Company has 45 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter started attending the nursery just before she turned one, beginning in the Baby room. Within a couple of days she had already settled into the room and routine, and felt very comfortable around the staff. She was happy to be dropped off at nursery and started to build relationships with
the other babies in the room very quickly. She has been in Tweenies since the summer, and continues to be really happy in this room. I feel she's well known and supported by the staff, is growing in self-confidence and is learning so much - from a language, motor skills and relationship-building perspective.

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Overall Experience  Overall Experience 5.0 out of 5

My children have had a great experience at the nursery, they have always had a good connection with their key person and drop-offs have been straightforward. The staff make a concerted effort to get to know each child on an individual basis and their likes and dislikes. Since attending the nursery,
my children have made great progress in their vocabulary, their confidence, their social skills and their physical abilities. Transitions from the baby toom to tweenies room and tweenies room to tots room have been smooth with plenty of adjustment time for the children to get used to the new room. Outdoor areas are fantastic.

Reply from Maria Shahid, Senior Nursery Manager at The Natural Childcare Company

Thank you for such lovely feedback. We are so pleased to hear of the experiences you and your children have had with us so far.


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Overall Experience  Overall Experience 4.0 out of 5

I have a good experience with the nursery, their staff are amazing mainly the three girls in tots, but their app is not good, my son doesn't eat a lot so I think the food is not great. Their activities are very good and my son is learning lots.

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Overall Experience  Overall Experience 5.0 out of 5

Since my daughter has started she has been made feel so comfortable and has thrived in the nursery. She looks forward to going there every day. Staff were so welcoming and so helpful and supportive! Couldn't ask for better! Can't thank them enough.

Reply from Maria Shahid, Senior Nursery Manager at The Natural Childcare Company

Hi Shauna, Thank you for your feedback. We are pleased to hear of your experience so far at our nursery. Many thanks.


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Overall Experience  Overall Experience 5.0 out of 5

Our eldest daughter started in March 2021 during the COVID pandemic& and eft for school last August. She had such a happy 3.5 years at NCC, thanks to the care and dedication of the amazing staff there - you have always made us feel confident that you care for our children as we would want you to. It
was an anxious time for us to hand her over to be cared for by others when she had mainly only been with the two of us because of the pandemic, but we soon learned of what a special group of people the staff at this nursery are. Our younger daughter started in June this year and she has settled in so well. The staff have made the transition from babies to tweenies so smooth for her and she now happily walks off into the room when we drop her off! We are so grateful to each and every staff member who has cared and continues to care for our daughters, the past 3.5 years. As a family we feel that you have taken care of all of us, our daughters really love you, and all the staff here will forever have a special place in our hearts.

Reply from Maria Shahid, Senior Nursery Manager at The Natural Childcare Company

Hi V, Thank you for such kind words, they mean so much to us! All of our children will always have a special place in our hearts too!


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Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been safe, cared for, and happy ever since she started at NCC. Her key workers know her, and know us, and let us know what's going on. She has made friends, and her speech is developing at pace. She's happy to go in every morning. The management team are more than open to feedback,
and actively seek it from parents.

Reply from Maria Shahid, Senior Nursery Manager at The Natural Childcare Company

Hi, Thank you for taking the time out to give us your positive feedback!


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Overall Experience  Overall Experience 5.0 out of 5

Staff have been incredibly welcoming to my daughter and our family. Nothing is ever too much trouble! There are a variety of activities on offer and, in the baby room, my child seems to be thriving. I am incredibly happy with her first 4 months at nursery.

Reply from Maria Shahid, Senior Nursery Manager at The Natural Childcare Company

Thank you for your kind words. Feedback is an important part of growth, and we thank you for taking the time to leave a comment.


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Overall Experience  Overall Experience 4.0 out of 5

Good environment for children to be in. Staff are friendly and pay attention to the child's needs. Good range of activities. On the odd occasion if they have missed any details of how to care for my child, once brought to their attention, amendments are made appropriately. My child has always felt happy
here and appears to be thriving well.

Reply from Maria Shahid, Senior Nursery Manager at The Natural Childcare Company

Thank you for your kind words. Feedback is an important part of growth, and we thank you for taking the time to leave a comment.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at The Natural Childcare Company since she was 9 months old, she’s now almost 4 years old. She’s built such lovely relationships with the staff and speaks really kindly of them when she’s at home.
She’s made some lovely friends in the preschool group this year.
I really like how
the staff have great communication with myself and my husband on how her day has been and also how they encouraged her with potty training to eventually giving her independence on using the bathroom by herself.

Reply from Abby Wilson, Area Manager at The Natural Childcare Company

Hi, thank you so much for your feedback. It has been a pleasure being a part of your child's learning journey so far!


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Overall Experience  Overall Experience 5.0 out of 5

We currently have two children at the nursery and are very happy with the care provided. They both go in and come out with smiles on their faces and seem to be progressing well. The staff have all formed good bonds with both boys, whether they are carers in their specific rooms or not. It is good to
know there will always be someone on hand with whom both boys feel comfortable in case they need extra attention.

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Overall Experience  Overall Experience 5.0 out of 5

Our child has been with the nursery from 6 months old. He has been cared for and looked after well throughout and we have seen a noticeable acceleration in his overall development, especially in the last 6 months. He was helped and cared for during the times when he was uneasy at drop off and now he
is thriving and loves going to nursery.

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Overall Experience  Overall Experience 5.0 out of 5

Really lovely nursery with fabulous staff. I have both my boys here and they have really thrived since joining! They run in without a backward glance which is really lovely. I really like the outdoor facilities too as both my boys love being outside!

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Overall Experience  Overall Experience 3.0 out of 5

My daughter goes to this nursery. My daughter has settled well and she seems happy when I drop and pick her up. She gets engaged in many activities as well during the day. I believe this nursery can do a lot more in terms of improving kids' activities which used to happen earlier, like day trips, role
plays etc. which seems to be very less now.
Recent fees hike is not reasonable, I believe, given low Ofsted ratings as well.

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Overall Experience  Overall Experience 5.0 out of 5

We have recently moved to the area and our daughter had no problem adjusting to her new nursery. Everyone has been amazing and it’s like she has always been there. Her speech has improved immensely since she started there, we get updates every day, the staff are super friendly and helpful. My husband
and I have nothing but a good comment about The Natural Childcare Company.
We all, three, love it!

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Overall Experience  Overall Experience 5.0 out of 5

The Natural Childcare Company is a brilliant nursery. My son settled in straight away, all of the staff are lovely. They offer lots of activities to the children, all which help them learn and develop. I couldn't recommend enough.

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Overall Experience  Overall Experience 4.0 out of 5

The Natural Childcare Company, Shirley, provides a great environment for nurturing and developing young children. I have trusted the nursery to care and support both my children who have learnt and developed within a positive setting at a nursery where the staff are welcoming and have taken the time
to get to know both of my children and understand their individual needs. My eldest son, who has now started school, is still welcomed and regularly speaks to staff when he accompanies me to collect his brother. The staff that looked after my eldest son, whilst he was in their care at The Natural Childcare Company, Shirley, still remember him and ask how he is getting on at school which, in turn, shows the staff’s commitment to us, as a family, as well as my youngest son who is in their care currently. This creates a sense of family around the nursery which is comforting and reassuring.
I have recommended the nursery to other families as well who have also enrolled their children at The Natural Childcare Company, Shirley.

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Overall Experience  Overall Experience 4.0 out of 5

Brilliant, efficient and friendly nursery. They do loads with the children, arts and crafts and the “stay and play” days for parents are well-organised and create a real connection between parents and the children’s time at nursery.

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Overall Experience  Overall Experience 5.0 out of 5

Since moving to The Natural Childcare Company in early 2023, my daughter has been really happy and her development has been fantastic. The facilities and staff at The Natural Childcare Company are brilliant and provide my daughter the best environment to thrive in! There are always activities planned
and the communication via the app, social media updates and emails are really good. The parent stay and play days are a highlight! My daughter's baby sister is already enrolled.

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Overall Experience  Overall Experience 1.0 out of 5

Our son was at Natural Childcare Company for 3 1/2 months. We had chosen NCC based on the fact we had lots of family and friends who had sent their kids there.
On our Son’s first day, he came back with a huge cut on his head, the staff were adamant it was from him scratching. It definitely wasn’t.
After we kept asking about how it happened they said there was a chip in the sleeping beds and he must have caught himself on there. Upon reflection, we wish we removed him there and then.
The final incident resulted in us taking him out immediately.
He was on the changing table and a member of staff turned away from the table. With no eye or hand kept on him he fell off the changing table. We viewed the CCTV and it was as bad as it sounds. Luckily our baby is okay, but this incident definitely was not, he could've been seriously injured.
The nursery also has huge staffing issues and we could tell our son wasn’t as comfortable as he used to be. I would not recommend this nursery to anyone.

Reply from Emma Hargrave, Marketing Manager at The Natural Childcare Company

Here at the Natural Childcare Company we appreciate parent feedback, and strive to provide a quality service. We are incredibly saddened to read this review. The safety and care of our children, families and employees is paramount to us. While we are unable to discuss individual children in detail, on an online platform, due to confidentiality, we do welcome any parents with concerns to contact us directly so we can look to resolve these, and ensure the best possible care for our children.


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Overall Experience  Overall Experience 5.0 out of 5

Lovely caring staff and a great learning environment. The building is large, modern and spacious. My little one has loved it since the day she joined. The activities are varied and engaging. My little one loves the meals and snacks, and always comes home satisfied. Thank you for a great service!

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Current Review Score: 9.3 (9.338)

Overview of Review Score

The Review Score of 9.3 (9.338) out of 10 for The Natural Childcare Company is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.453 for The Natural Childcare Company is calculated as follows: ( (144 Excellents x 5) + (58 Goods x 4) + (11 Satisfactorys x 3) + (5 Poors x 2) + (7 Very Poors x 1) ) ÷ 225 Ratings = 4.453

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.885 Points relating to the number of positive Reviews for The Natural Childcare Company is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 96 number of registered child places is 19.2. 17 Positive Reviews ÷ 19.2 = 0.885

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (3)

Lorraine

Lorraine Boyd

Job Title: Deputy Manager/Baby Room Leader

Joined: 2019

In 2006 I achieved my NVQ Level 3 as a nursery practitioner. I love to watch the children grow and develop into independent confident children from the activities I deliver on a daily basis. During my time I have completed extensive training in Special Education Needs and I am very proud of my role as Pre-school supervisor and SENDCo.


Lisa

Lisa Ellis

Job Title: 3rd in Charge/Tots Supervisor

Joined: 2020

I have 7 years of experience in childcare, with 6 years of experience working as a room supervisor with different ages.


Jemma

Jemma White

Job Title: Tweenies Room Supervisor

Joined: 2020

Frequently Asked Questions about The Natural Childcare Company

What is the Age Range of Children that The Natural Childcare Company accepts?

The Natural Childcare Company accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is The Natural Childcare Company Open?

The Natural Childcare Company is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does The Natural Childcare Company have capacity for?

The Natural Childcare Company has capacity for a total of 96 Children.

How far is The Natural Childcare Company to the centre of Solihull?

2.7 mile(s) as the crow flies, distance by road may be significantly further.