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Partou Alexandra Day Nursery & Pre-School has a Review Score of 9.9 (9.931) out of 10, based on 28 reviews in the last 2 years. Over all time Partou Alexandra Day Nursery & Pre-School has 28 reviews.
Review from Matthew K (Father of Child) published on 20 March 2025
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Review from J R (Mother of Child) published on 9 September 2024
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Reply from Louise Walsh, Family Care Team at Partou Alexandra Day Nursery & Pre-School
Thank you so much for the positive review. Please let us know if there is anything else we can do for you; we are more than happy to help!
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Review from Dawn R (Grandmother of Child) published on 31 August 2024
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Reply from Louise Walsh, Family Care Team at Partou Alexandra Day Nursery & Pre-School
Thank you so much for the positive review. Please let us know if there is anything else we can do for you, we are more than happy to help!
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Review from G R (Mother of Child) published on 17 June 2024
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Reply from Louise Walsh, Family Care Team at Partou Alexandra Day Nursery & Pre-School
Thank you again for taking the time to write a review. Please let us know if there is anything else we can do for you; we are more than happy to help.
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Review from G C (Mother of Child) published on 7 June 2024
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Reply from Leah Hannon, Family Care Team at Partou Alexandra Day Nursery & Pre-School
Thank you for taking the time to leave a review for us at Partou Alexandra Day Nursery & Pre-school. We're happy we could meet your expectations! Thank you, and have a fantastic day!
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Review from Clair F (Mother of Child) published on 24 April 2024
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Reply from Leah Hannon, Family Care Team at Partou Alexandra Day Nursery & Pre-School
Thank you again for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help!
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Review from J F (Mother of Child) published on 27 March 2024
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Reply from Leah Hannon, Marketing at Partou Alexandra Day Nursery & Pre-School
Thank you again for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help!
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Review from Johanna W (Mother of Child) published on 26 March 2024
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Reply from Leah Hannon, Marketing at Partou Alexandra Day Nursery & Pre-School
Thank you again for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help!
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Review from L G (Mother of Child) published on 26 March 2024
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Reply from Leah Hannon, Marketing at Partou Alexandra Day Nursery & Pre-School
Thank you again for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help!
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Review from Sandy C (Grandmother of Child) published on 4 March 2024
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Reply from Lynn Gorman, Family Care Team at Partou Alexandra Day Nursery & Pre-School
Sandy, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top-quality service to every family and are so pleased to hear that you are enjoying your experience with us here at Smileys Redditch! Thank you for giving us such a fabulous review.
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Review from S C (Father of Child) published on 28 February 2024
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Reply from Lynn Gorman, Family Care Team at Partou Alexandra Day Nursery & Pre-School
We are so glad we could help! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Review from Lauren T (Mother of Child) published on 27 February 2024
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Reply from Leah Hannon, Family Care Team at Partou Alexandra Day Nursery & Pre-School
Thank you for the high star rating! We always strive to provide top-quality service to every family and are pleased to hear that you enjoyed your experience here at Smileys Redditch. Have a lovely day.
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Review from H L (Mother of Child) published on 27 February 2024
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Reply from Leah Hannon, Family Care Team at Partou Alexandra Day Nursery & Pre-School
Thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Review from Esther B (Mother of Child) published on 27 February 2024
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Reply from Leah Hannon, Family Care Team at Partou Alexandra Day Nursery & Pre-School
Reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience and are glad you found this to be the case during your time with us. Thank you so much for sharing your thoughts about Smileys Redditch and have a lovely day!
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Review from Ellyse C (Mother of Child) published on 27 February 2024
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Reply from Leah Hannon, Family Care Team at Partou Alexandra Day Nursery & Pre-School
We're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Review from Danielle B (Mother of Child) published on 26 February 2024
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Reply from Lynn Gorman, Family Care Team at Partou Alexandra Day Nursery & Pre-School
Reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are so happy you are finding this to be the case. Thank you so much for taking the time to leave such a wonderful review and have a lovely day!
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Review from Anisa K (Mother of Child) published on 19 February 2024
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Reply from Leah Hannon, Marketing at Partou Alexandra Day Nursery & Pre-School
Anisa K (Mother Of Child), thank you so much for your high rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Review from A D (Mother of Child) published on 16 February 2024
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Reply from Leah Hannon, Marketing at Partou Alexandra Day Nursery & Pre-School
Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
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Review from Thomas N (Father of Child) published on 13 February 2024
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Reply from Lynn Gorman, Reviews Team at Partou Alexandra Day Nursery & Pre-School
Thomas N (Father Of Child), it's experiences like yours that really keep us motivated! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Review from Jack B (Father of Child) published on 13 February 2024
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Reply from Leah Hannon, Marketing at Partou Alexandra Day Nursery & Pre-School
We're glad to hear we this, nursery life is all about a great experience for the child. Thank you for taking the time to share your feedback, we are sure the nursery team will be really motivated by your comments.
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The Review Score of 9.9 (9.931) out of 10 for Partou Alexandra Day Nursery & Pre-School is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.931 for Partou Alexandra Day Nursery & Pre-School is calculated as follows: ( (315 Excellents x 5) + (12 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 332 Ratings = 4.931
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Partou Alexandra Day Nursery & Pre-School is based on 28 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 number of registered child places is 11.2, which has been reached with 28 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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