Partou Alexandra Day Nursery & Pre-School

The Alexandra Hospital, Woodrow Drive, Redditch B98 7UB
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9.9 33 Reviews
  • Partou Alexandra Day Nursery & Pre-School, Redditch
Partou Alexandra Day Nursery & Pre-School, on the Alexandra Hospital site in Worcestershire, gives children the chance to develop in a stimulating early years setting.

The nursery offers childcare to NHS staff who work at Alexandra Hospital as well as families in the local community.

Trained nursery staff encourage children to play, explore and learn about the world around them while having lots of fun.

Children can learn through child-led play and experiences which allows them to find out about their own interests.

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Care Provided by Partou Alexandra Day Nursery & Pre-School

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Number of Childcare Staff
  • 13
  • Total Places for Children
  • 56
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas
  • Parking

  • Parking available on site


Partou Alexandra Day Nursery & Pre-School Reviews (33)

Total of 33, showing 1-20
9.9

Partou Alexandra Day Nursery & Pre-School has a Review Score of 9.9 (9.939) out of 10, based on 33 reviews in the last 2 years. Over all time Partou Alexandra Day Nursery & Pre-School has 33 reviews.

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Review from J P (Father of Child) published on 31 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Daughter has been attending here since last year, and settled in amazingly. The team are nurturing, kind and take a real interest in the children. Would happily recommend this nursery to anyone! Thank you

Reply from Leah Hannon, Home Manager at Partou Alexandra Day Nursery & Pre-School

We are thrilled to hear how happy you and your daughter are with our nursery! Our team prides itself on providing a nurturing and kind environment for all children. Thank you for your kind words and for recommending us to others! ??


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Review from H M (Mother of Child) published on 31 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn't recommend Partou enough to people. My little girl absolutely loves going and always has. All the staff are super friendly and you can see they enjoy what they do. Activities are varied with plenty of time outdoors enjoying the garden space.

Reply from Leah Hannon, Home Manager at Partou Alexandra Day Nursery & Pre-School

"We're thrilled to hear that your little girl loves being at Partou and that our staff's enthusiasm shines through! Our goal is to provide a fun and engaging environment for all our children. Thank you for recommending us!"


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Review from R B (Mother of Child) published on 25 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm happy with the nursery, I brought my son here from his previous setting and he's so much better! He doesn't cry when going anymore, he likes to go to nursery and it's great for me to see! They tell me everything he's done that day and he's always happy! My twins will be going soon too!

Reply from Leah Hannon, Home Manager at Partou Alexandra Day Nursery & Pre-School

Thank you so much for your kind review! We are thrilled to hear that your son is thriving in our nursery and it warms our hearts to know that he enjoys coming here. We can't wait to welcome your twins as well! It's our mission to provide a nurturing and joyful environment for all our little ones.


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Review from Holly F (Mother of Child) published on 25 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursery is outstanding.
As someone who has worked in nurseries before I knew exactly what I wanted and didn't want in a setting for my child. As soon as I had my tour in the nursery I knew straight away that it was the right place for our family.
Every. Single. Person. Is such a light! They
are each individually wonderful practitioners and I am so thankful that my child has a place there. There is not one person there that I wouldn't trust with my child.
My son had a major surgery on his skull during his first year at the nursery. I felt so comfortable leaving my son with the nursery after this. I had no worries that they wouldn't care for him any less better than I would at home. He has become close to every member of staff and has made so many friends and learnt so much!
I could not recommend a better nursery with a better manager and team that this one. So grateful. Thankyou all.

Reply from Leah Hannon, Home Manager at Partou Alexandra Day Nursery & Pre-School

Thank you for your kind words and glowing review of our nursery! We strive to create a safe and nurturing environment for all children, and we are delighted that you and your child have had a positive experience with our team. Your trust in us means everything, and we will continue to provide the best care possible for your little one. Thank you for choosing us as your partner in your child's early education journey!


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Review from H F (Mother of Child) published on 25 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Highly recommend, the team at Partou Alexandra are kind, caring, attentive, informative, always putting 100% into helping our little ones. I go to work with peace of mind our little ones are in the best care when they are there. Thank you to you all for what you do.

Reply from Leah Hannon, Home Manager at Partou Alexandra Day Nursery & Pre-School

Thank you for your kind words! We are dedicated to providing the best care for your little ones and it brings us joy to hear about your peace of mind. Our team is always putting 100% effort into ensuring a safe, happy, and educational environment. Thank you for choosing Partou Alexandra!


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Review from Matthew K (Father of Child) published on 20 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery is lovely and all the staff are great and very friendly. I was a bit worried about my girl as she was used to 'one to one' for so long but didn't take long to get settled. It's my second child going through here and couldn't be happier! Keep up the good work

Reply from Leah Hannon, Home Manager at Partou Alexandra Day Nursery & Pre-School

Thank you so much for your kind words! We are thrilled to hear that your child has settled in quickly and that you are happy with our nursery and staff. It's an honor to have your second child with us and we will continue to provide excellent care. Thank you for choosing us!


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Review from J R (Mother of Child) published on 9 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Highly reccomend. Warm staff and strong positive leadership team. Good flexible approach with hours. Both my children have attended and settled in really well, feel at ease leaving my children with the staff.

Reply from Louise Walsh, Family Care Team at Partou Alexandra Day Nursery & Pre-School

Thank you so much for the positive review. Please let us know if there is anything else we can do for you; we are more than happy to help!


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Review from Dawn R (Grandmother of Child) published on 31 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery and preschool. My grandson has attended since a small baby and has been looked after exceptionally well, the staff are so kind and caring and is well supported now going into his preschool stage.

Reply from Louise Walsh, Family Care Team at Partou Alexandra Day Nursery & Pre-School

Thank you so much for the positive review. Please let us know if there is anything else we can do for you, we are more than happy to help!


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Review from G R (Mother of Child) published on 17 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending this nursery since she was 10 months old and now is 4 soon to be 5 and starting school In September.
I can not express how amazing she has progressed since day one of being a part of such a wonderful nursery and the fun she has had along the way, she came on leap and
bounds straight away and that's all thanks to the wonderful staff. The staff: Kind, caring, great communication with us, fun and the love they show the children is perfect. I can not thank them enough and my little girl is forever talking about how much she loves them all, as a parent I feel so happy to leave my child in such safe hands and would highly recommend this nursery to everyone. I remember dropping her off for the first time, I sobbed but the reassurance I was given was fantastic and since that day I am forever grateful to them all.

Reply from Louise Walsh, Family Care Team at Partou Alexandra Day Nursery & Pre-School

Thank you again for taking the time to write a review. Please let us know if there is anything else we can do for you; we are more than happy to help.


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Review from G C (Mother of Child) published on 7 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has settled in very quickly! The staff are lovely, friendly and really professional. They are always at the door on time, which is important when you need to go to work.
They are always happy to see him and keep me up to date on his progress at the nursery.
Overall, really happy with the nursery.

Reply from Leah Hannon, Family Care Team at Partou Alexandra Day Nursery & Pre-School

Thank you for taking the time to leave a review for us at Partou Alexandra Day Nursery & Pre-school. We're happy we could meet your expectations! Thank you, and have a fantastic day!


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Review from Clair F (Mother of Child) published on 24 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had 3 children at Smiley's Creche so we have been here since 2016! From day 1 they made us feel part of the Nursery/Family, and they have given the children a wonderful environment to learn. The staff are so supportive, even with additional needs identified for my daughter they were so happy
to put additional help in place to ensure she had a smooth start and she continues to thrive in every room she has been to. The staff genuinely care for the children, they know everyone by name and are so welcoming in the mornings my little girl dances in with such happiness. There is no real staff turn over most have been here for years and love to care for the children. The ethos of the nursery is nature-based, with wooden toys, lots of outdoor activities, and room for children to grow and explore. There is a little library too to encourage reading with soft quiet areas. There is so much flexibility and I recommend this nursery to all my friends, so trustworthy.

Reply from Leah Hannon, Family Care Team at Partou Alexandra Day Nursery & Pre-School

Thank you again for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help!


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Review from J F (Mother of Child) published on 27 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Smileys are more than just a care provider, Smileys are a welcoming family. The manager and her team always go above and beyond, providing outstanding care and learning experiences for my little one.
This is reflected in the conversations I have with my little one who often talks about the ladies
who care for him and the wonderful experiences he has had.

Reply from Leah Hannon, Marketing at Partou Alexandra Day Nursery & Pre-School

Thank you again for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help!


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Review from Johanna W (Mother of Child) published on 26 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been at Smiley’s since she was 1 (she’s now 3) and absolutely loves it. She is so excited for nursery days and happily skips in. She has lots of fun there and is absolutely thriving. The staff always greet us with a big smile and have a great level of professionalism and care. They
know the children so well and embrace their individual characters (ours is quite a strong one). They give you a full rundown of the day when you pick them up and are never in a rush for us to go. They are really supportive of different stages such as potty training or a new sibling coming along and gave us lots of valuable tips. We use reusable nappies and although they weren’t used to them they were happy to use them at nursery with support. We love the nature-based ethos of the nursery with the wooden toys and lots of outdoor play. The management is professional, present and passionate about looking after and developing children. Our second daughter starts soon, we can’t wait.

Reply from Leah Hannon, Marketing at Partou Alexandra Day Nursery & Pre-School

Thank you again for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help!


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Review from L G (Mother of Child) published on 26 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have used Smileys Nursery for two of my children over the last four years now. I absolutely love all the staff that work here. I feel that they always listen to me and take on board any requests that I have. During the settling-in period, I rang multiple times just to check that my son was ok. They
always reassured me and never made me feel silly for ringing. My experience of all the other rooms has been great during the time my eldest attended. I would recommend this nursery to all of my friends. The girls are kind, caring and considerate, and I love the flexibility within the nursery. The girls make me and my partner feel like our children are genuinely loved. My youngest loves going to Smileys Nursery, and my eldest loves to pop back in to visit the girls!

Reply from Leah Hannon, Marketing at Partou Alexandra Day Nursery & Pre-School

Thank you again for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help!


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Review from Sandy C (Grandmother of Child) published on 4 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All three of my grandchildren have attended Smileys and have thoroughly enjoyed their time there, two of them currently still attending. The staff are always pleasant, engaging and welcoming to the children and have formed really excellent relationships with them. I have been involved with drop-offs
and pick-ups on a regular basis, so have seen at first-hand how the staff interact with all of the children there and I have always been made to feel very welcome.
All the staff are very aware of each of my grandchildren’s emotional needs and their individual characters and bring out the best in them all. It always feels like a happy place and I have always been confident that they are being well looked after.

Reply from Lynn Gorman, Family Care Team at Partou Alexandra Day Nursery & Pre-School

Sandy, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top-quality service to every family and are so pleased to hear that you are enjoying your experience with us here at Smileys Redditch! Thank you for giving us such a fabulous review.


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Review from S C (Father of Child) published on 28 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank or recommend Smileys enough. With very little notice they were able to provide a pre-school space for my son, after a huge circumstance change. They were and still are extremely accommodating, especially as my son was very anxious about going to pre-school and would get separation anxiety.
With all the perseverance and brilliant communication, he now loves pre-school. The whole team are extremely supportive and dedicated to helping all the children develop, which I have definitely noticed in my son as his confidence, speech, comprehension and numeracy skills have vastly improved since starting at Smileys.

Reply from Lynn Gorman, Family Care Team at Partou Alexandra Day Nursery & Pre-School

We are so glad we could help! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!


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Review from Lauren T (Mother of Child) published on 27 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Smileys is a fantastic nursery! Both of my children attended from 2018 up until 2023.
The staff at Smileys are amazing and passionate about supporting the children and nurturing them to reach their full potential.
Since leaving nursery, my children are thriving at school with their new adventure
and I believe that is down to the nursery supporting them and helping them to grow. The foundation that Smileys has put in place shows tenfold with how well my children have learnt from their phonics and reading skills down to their zest for play and learning, their imagination shines through.
Thank you to everyone at Smileys for building my children's foundation to succeed from baby room right through to preschool room and everyone in between.

Reply from Leah Hannon, Family Care Team at Partou Alexandra Day Nursery & Pre-School

Thank you for the high star rating! We always strive to provide top-quality service to every family and are pleased to hear that you enjoyed your experience here at Smileys Redditch. Have a lovely day.


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Review from H L (Mother of Child) published on 27 February 2024
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Overall Experience  Overall Experience 5.0 out of 5

My children have attended Smileys for the last eight years now and honestly, they’ve been like a second family! The ladies treat every child like their own and have given them such a head start before attending first school. Plenty on the premises for the children to learn from. Would recommend this
nursery to everyone, your child will make some great memories!

Reply from Leah Hannon, Family Care Team at Partou Alexandra Day Nursery & Pre-School

Thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!


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Review from Esther B (Mother of Child) published on 27 February 2024
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Overall Experience  Overall Experience 5.0 out of 5

My son went to Smileys Nursery from 3 years old until he started school last year. We loved it as soon as we went to see it, especially the huge effort they make with keeping toys wooden rather than plastic and teaching the children things like recycling.
The absolute best thing about this nursery
is the staff. Once we got to know them, it was like leaving my son with a friend on drop-off. They are such a lovely, caring and very experienced bunch of staff. I would recommend them to anyone!

Reply from Leah Hannon, Family Care Team at Partou Alexandra Day Nursery & Pre-School

Reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience and are glad you found this to be the case during your time with us. Thank you so much for sharing your thoughts about Smileys Redditch and have a lovely day!


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Review from Ellyse C (Mother of Child) published on 27 February 2024
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Overall Experience  Overall Experience 5.0 out of 5

I would like to say Smileys Nursery has been absolutely amazing for our little boy. They have been incredibly supportive and informative, integrating our baby into nursery.
I, as a mum, found it difficult parting with my baby and having to return to work. However, the nursery has been so welcoming
and supportive to both me and our son's dad.
They give you time to explain everything and take on board any changes in naps and feeding. They have helped our little boy come on so much, especially with his eating and crawling.
We are forever grateful, we cannot thank you all enough. We trust you wholeheartedly with our pride and joy.
Thank you all so much.

Reply from Leah Hannon, Family Care Team at Partou Alexandra Day Nursery & Pre-School

We're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!


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Current Review Score: 9.9 (9.939)

Overview of Review Score

The Review Score of 9.9 (9.939) out of 10 for Partou Alexandra Day Nursery & Pre-School is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.939 for Partou Alexandra Day Nursery & Pre-School is calculated as follows: ( (374 Excellents x 5) + (13 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 392 Ratings = 4.939

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Partou Alexandra Day Nursery & Pre-School is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 number of registered child places is 11.2, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

Top 20 Large Nursery Groups 2024

Recipient: Partou

Date: Thursday 28 Mar 2024 More details

Top 20 Large Nursery Groups 2023

Recipient: Partou

Date: Friday 28 Apr 2023 More details

Top 20 Large Nursery Groups 2021

Recipient: Partou

Date: Friday 28 May 2021 More details

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Frequently Asked Questions about Partou Alexandra Day Nursery & Pre-School

What is the Age Range of Children that Partou Alexandra Day Nursery & Pre-School accepts?

Partou Alexandra Day Nursery & Pre-School accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Partou Alexandra Day Nursery & Pre-School Open?

Partou Alexandra Day Nursery & Pre-School is open: Monday 07:00-18:00, Tuesday 07:00-18:00, Wednesday 07:00-18:00, Thursday 07:00-18:00, Friday 07:00-18:00.

How many Children does Partou Alexandra Day Nursery & Pre-School have capacity for?

Partou Alexandra Day Nursery & Pre-School has capacity for a total of 56 Children.

How far is Partou Alexandra Day Nursery & Pre-School to the centre of Redditch?

2.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Partou Alexandra Day Nursery & Pre-School to verify any information. View our terms and conditions. Partou Alexandra Day Nursery & Pre-School has a Platinum Service – more info.