Partou Alexandra Day Nursery & Pre-School

The Alexandra Hospital, Woodrow Drive, Redditch B98 7UB
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9.9 28 Reviews
  • Partou Alexandra Day Nursery & Pre-School, Redditch
Partou Alexandra Day Nursery & Pre-School, on the Alexandra Hospital site in Worcestershire, gives children the chance to develop in a stimulating early years setting.

The nursery offers childcare to NHS staff who work at Alexandra Hospital as well as families in the local community.

Trained nursery staff encourage children to play, explore and learn about the world around them while having lots of fun.

Children can learn through child-led play and experiences which allows them to find out about their own interests.

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Care Provided by Partou Alexandra Day Nursery & Pre-School

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Holly Browning (Manager)
  • Number of Childcare Staff
  • 13
  • Total Places for Children
  • 56
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas
  • Parking

  • Parking available on site


Partou Alexandra Day Nursery & Pre-School Reviews (28)

Total of 28, showing 21-28
9.9

Partou Alexandra Day Nursery & Pre-School has a Review Score of 9.9 (9.931) out of 10, based on 28 reviews in the last 2 years. Over all time Partou Alexandra Day Nursery & Pre-School has 28 reviews.

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Review from Chris N (Father of Child) published on 12 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been going to Smileys for over a year now, and every time the care for my daughter has been excellent. Staff are always very welcoming and helpful. A positive atmosphere and full of smiles. I don't have a bad word to say about Smileys.

Reply from Lynn Gorman, Family Care Team at Partou Alexandra Day Nursery & Pre-School

We strive for 100% satisfaction, and it is great to see you are having such a positive experience at Smileys Redditch. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!


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Review from Karla B (Mother of Child) published on 12 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son absolutely loves going to preschool four days a week. The girls are amazing and have been amazing with my son since joining the toddler room. We get regular updates on progression along with daily updates when I collect him. He loves exploring in the garden and is slowly trying to do more activities
inside. His confidence has grown so much, especially understanding that not all children are the same as him and like to be slightly more gentle, than rough and tumble. I would certainly recommend this nursery to anyone.

Reply from Lynn Gorman, Family Care Team at Partou Alexandra Day Nursery & Pre-School

Karl; it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience and is glad you are finding this to be the case. Thank you so much for your lovely review!


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Review from Charlotte W (Mother of Child) published on 12 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having heard such positive comments about Smileys Nursery from friends and family, I knew it was a nursery I wanted to view for my son, from the first viewing I had about a year ago, I knew I wanted him on the waiting list to start September 2023. Settling in was tough for my son, but with the caring
nature of all the staff members and the lovely environment, my son has settled better than I could have imagined and now dropping him off fills me with confidence as he goes in super happy and will happily wonder off with any of the ladies who come to the door. Smileys have been really accommodating with my son, that I couldn't image him going anywhere else and I will be sad when he leaves for school! I love that the preschool room is spacious, with enough areas for all the children to explore. There are plenty of toys and resources for the children to play with and for their imaginations to run wild! The outdoor space is great too with different areas for exploration. My son is very happy here!

Reply from Lynn Gorman, Family Care Team at Partou Alexandra Day Nursery & Pre-School

Charlotte, thank you so much for your high rating! We always strive to provide top-quality service to every family, and are pleased to hear that you are enjoying your experience here at Smileys Redditch!


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Review from Oliver S (Father of Child) published on 2 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with the service provided by the nursery. My child (as was a previous child who attended) is very happy with all aspects of her experience there, and the staff are outstanding.
Management seemed to cope well without the main manager, but now she's back, they'll have a captain with a
steady hard on the letter yet again.
The good options have gone a bit ropey on some days, but that's the hospital's fault.
Overall, a brilliant childcare facility with consistent staff who focus on personal development alongside education, the latter of which they don't have to do, but do anyway. Bravo all!

Reply from Lynn Gorman, Reviews Team at Partou Alexandra Day Nursery & Pre-School

Oliver, your wonderful feedback and rating mean a lot to us. Thank you again for the great review, and have a lovely day!


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Review from R S (Mother of Child) published on 2 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We couldn't ask for a better nursery for our children to attend. They have an outstanding understanding of the importance of every child and have helped both of our children thrive, achieving over what was predicted for them. They understand the needs of LAC and PLAC children and provide great support
to families for this.

Reply from Lynn Gorman, Reviews Team at Partou Alexandra Day Nursery & Pre-School

Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!


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Review from M S (Father of Child) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My children have recently settled into Smileys, a nursery which came highly recommended by friends and colleagues. We are very happy with our decision to send them to Smileys, the staff are all very welcoming and take a genuine interest in the babies and children in their care, we have received lovely
explanations of their learning and development, along with some photos showing us how much fun they are having. We value Smileys’ commitment to learning through play and nature, this aligns with our beliefs as parents. The classrooms are warm and inviting, and the activities on offer are varied and lots of fun. We would happily recommend this nursery, it’s a real hidden gem!

Reply from Lynn Gorman, Reviews Team at Partou Alexandra Day Nursery & Pre-School

M S (father Of Child), we strive for 100% satisfaction, and it is great to see you are having such a positive experience at Smileys Redditch. Thank you so much for taking the time to leave such a lovely review.


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Review from Jamie-Lee M (Mother of Child) published on 20 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has gone to Smileys since the age of six months old and is now due to leave in September for school. Smileys has been fantastic. I cannot fault any of the staff. My daughter loves all the staff and enjoys going there. They are brilliant at keeping me up to date on what she is learning. Best
nursery around.

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Review from Lorna B (Mother of Child) published on 7 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic, friendly and loving staff. I feel they have a deep connection with my two boys. I feel as though they care deeply for their well-being. I love hearing about their day, and the handover is thorough.
I do not rate the online platform - a poor system. This could be upgraded to allow a smoother
update overall.

Reply from Leah Hannon, Marketing at Partou Alexandra Day Nursery & Pre-School

Hi Lorna, thank you for your review and valid point about our online platform. We are currently reviewing this and will be looking to update to a new system very shortly.


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Current Review Score: 9.9 (9.931)

Overview of Review Score

The Review Score of 9.9 (9.931) out of 10 for Partou Alexandra Day Nursery & Pre-School is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.931 for Partou Alexandra Day Nursery & Pre-School is calculated as follows: ( (315 Excellents x 5) + (12 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 332 Ratings = 4.931

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Partou Alexandra Day Nursery & Pre-School is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 number of registered child places is 11.2, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (1)

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Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Partou Alexandra Day Nursery & Pre-School to verify any information. View our terms and conditions. Partou Alexandra Day Nursery & Pre-School has a Platinum Service – more info.