Bright Horizons Milford Day Nursery and Preschool

Milford Road, Walton-on-the-Hill, Stafford ST17 0LA
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9.9 105 Reviews
  • Bright Horizons Milford Day Nursery and Preschool, Stafford
Bright Horizons Milford Day Nursery and Preschool provides high-quality care and education for children aged 3 months to 5 years.

The nursery is set in a brightly refurbished large Victorian school surrounded by fields, farms and animals. The snug and nurturing baby room has a mixture of sensory and messy areas. The toddler room help children to develop their thought processes and imagination with an indoor slide and access to the outside area as they wish.

The spacious nursery room enhances all areas of child development and has direct, safe access to the outside area while the preschool room contains modern technology to prepare the children for school.

Their unique Healthy Hearts and Minds activities provide inspirational and engaging learning experiences using the innovative and well established Boogie Mites and myHappymind programmes.

An enriching Ready for School programme gives every child the opportunity to gain knowledge and confidence to thrive in school and beyond.

The nursery also takes part in outings to local places including the Shirehall sensory room, local libraries, farms and parks.

The nursery was rated 'Good' by Ofsted in September 2019.

Care Provided by Bright Horizons Milford Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care
  • Person in charge
  • Rebecca (Nursery Manager)
  • Number of Childcare Staff
  • 25
  • Total Places for Children
  • 76
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00
  • When Closed
  • Bank Holidays & Christmas

Bright Horizons Milford Day Nursery and Preschool Reviews (105)

Total of 105, showing 21-40
9.9

Bright Horizons Milford Day Nursery and Preschool has a Review Score of 9.9 (9.899) out of 10, based on 24 reviews in the last 2 years. Over all time Bright Horizons Milford Day Nursery and Preschool has 105 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Our youngest has attended for well over a year and his experience with the team has been amazing. Our little man was 10 weeks premature so has required physiotherapy which the girls have always assisted with. He also had to wear a boot for a while and he was supported at nursery with this.
There is
great communication in the form of the app with which you can keep track of everything from naps, feeding and pooping to your invoices and messaging the team.
The team clearly enjoy their jobs and you can see this is more than a job to them. To name a few that have stood out, they are always on hard to support and advise. They do an incredible job.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Milford Day Nursery and Preschool

Hello, thank you so much for sharing your positive experience with us! We greatly appreciate your feedback and are thrilled to hear that your youngest has had an amazing experience with our team.


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Overall Experience  Overall Experience 4.0 out of 5

The management team on arrival are always welcoming and polite over the phone. The carers, working directly with the children, always seem happy and interact with the children nicely and seem genuinely interested in the learning aspects. What's nice is when carers who used to look after your child remember
their name and go out of the way to say hello.

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Overall Experience  Overall Experience 4.0 out of 5

Bright Horizons provides excellent care to my child. They were really helpful and accommodating when we relocated to the area. They provide regular updates about my child's development and activities and are always quick to communicate.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Milford Day Nursery and Preschool

Hello, thank you so much for your positive feedback!


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Overall Experience  Overall Experience 5.0 out of 5

We love this nursery and all the staff! I have 2 sons who attend this nursery and both love it. All the staff are always so friendly, kind and always go the extra mile to help. I know my children are in the best hands and they always come home so happy - thank you for all that you do.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are always friendly and welcoming. My daughter looks forward to going and is coming on really well. The food is well varied and she gets to try different things that I wouldn't necessarily give her. She has a good relationship with staff and I feel happy when she is there.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Milford Day Nursery and Preschool

Hi, thank you so much for taking the time to leave us a 5-star review. We are so pleased your daughter is loving her nursery.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has just started at Milford, and she is loving every minute. The setting in sessions were so helpful not only for her to get used to the staff and setting, but for me to get used to not being with her. The food has been amazing, and the cook worked with me to ensure my daughter's requirements
have been met; such was always a big worry for me. All the staff are so friendly and welcoming, and nothing seems to be too much, which has been so reassuring.
The app has also been so helpful in reassuring me during the day with if she has slept or eaten, and the staff log her development on there weekly too. It's so nice getting photos while I work.
There is no price for knowing my daughter is happy, safe and growing up with people that really care.

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Overall Experience  Overall Experience 5.0 out of 5

Our son has been with Milford since he was 2 years old after moving to a brand new town and county. He has developed beautifully since his time with the nursery and I will be very sad for him to leave one day. A massive thank you to all of his amazing key workers over the years. Your love and passion
for early years teaching truly shows.

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Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic staff, thank you for everything you do for my children! From the food they eat to the activities they participate in every day, the service we receive is absolutely world-class and I would happily recommend the nursery to everyone.

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Overall Experience  Overall Experience 5.0 out of 5

A fantastic nursery. Our son started in September and from our very first settling-in session, we knew he would love it. The app is brilliant and keeps us up-to-date with what he is up to and the pictures are a real bonus. We have a fridge door full of paintings and artwork he has made. We feel like
all members of staff know him, not just those in his room. In our experience, the staff are really open, friendly and respectful of our choices as parents. They never make us feel daft for calling just to check he is doing ok. As a family, we are really happy with Milford.

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Overall Experience  Overall Experience 4.0 out of 5

Overall experience since my son started nursery 18months ago is outstanding. All staff members work hard and are great with all the children. Even though with lockdown and strict rules of not being able to go in the setting, the nursery have done their best to keep everybody safe and keep us as parents
calm and relaxed, to still drop our children off at the door. The staff worked well with my boy whilst he was under speech and language and within a short time, he was learning new words and coming home saying his friends, staff names and now tells us what he does at nursery. It makes us feel like he is having a great, exciting time. Sometimes the handover at the door can be a bit too long especially whilst waiting in the queue for my child, but overall a great nursery and at least my child is happy and making progress in his development.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter really enjoys her time at nursery, she gets excited to go when I tell her we are going to nursery in the morning. The staff are really helpful with any queries I have and work well with any changes to her routine.

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Overall Experience  Overall Experience 5.0 out of 5

Our little boy has been attending this nursery since he was 10 months old. The staff are always so helpful and can’t do enough for you. I will also be sending our little girl there when I’m back to work after maternity leave. The app is also great as it allows you to track your little ones' activities
during the day. We highly recommend this nursery.

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Overall Experience  Overall Experience 5.0 out of 5

Our daughter has attended Milford Day Nursery full time for 8 months now and in that time we have been nothing but thrilled with the service provided. The staff are so very welcoming and compassionate, and truly seem to care for the children. Nothing is ever too much trouble. Our daughter gets so excited
to go to nursery each and every day, she genuinely loves her time there. The app allows us to see if she has been eating/sleeping well and we are regularly provided with photographs of the wide range of activities she has partaken in. We are regularly updated with how our daughter is progressing in terms of her development plan and have been amazed at the skills she has developed so far during her time at Milford. Each week we notice she is doing something new, often something learnt at nursery. Overall, we cannot thank the staff enough. It was daunting sending our child to nursery full time, but seeing how happy and content she is has made it far easier. Thank you!

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Overall Experience  Overall Experience 5.0 out of 5

Our little boy has been attending since 10 months old, and it has been the most amazing experience. The staff are unbelievably helpful and supportive, and always keep you updated. The app that is available is fantastic, and you can regularly check in to see how your little one is enjoying their day.
I always ring during the day to also see how he is doing and the staff are more than happy to speak to me and let me know how our son is doing. I would strongly recommend sending your child to this nursery!

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Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery. The staff are so kind and caring and nothing is too much trouble.
We're kept updated via an app on how her day is going, so it's easy to see if she's eating/sleeping well, and photos of her playing etc are posted regularly.
Nursery times are good too. It's a cost for the day (7am
- 6pm) rather than by the hour, so whilst I aim to pick my little girl up at 5pm, if I'm busy at work /running late I know it will be fine and I don't have to rush (up until 6pm).

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Overall Experience  Overall Experience 5.0 out of 5

A great nursery, my daughter has been coming here since July 2021. She adores the staff and is always so excited when we drive into the car park. They feed her great healthy meals and her development has improved so much since she started here.

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Overall Experience  Overall Experience 5.0 out of 5

When my husband and I attended the Milford nursery for the first time, we instantly knew it was the nursery for us. One lady was friendly and so welcoming, she acknowledged our daughter before us, which I loved. My daughter has attended the nursery since she was 8-months-old and has had time off due
to health complications, the nursery was so accommodating, the manager and deputy phoned us regularly to see how she was and even sent us cards and wishes. Since returning, my little girl was uneasy at first after being home with both her mum and dad for 6-months but, all the staff have been brilliant, she is back to loving it. I can't fault the nursery at all, and whenever I phone, they are happy to hear from me. I would only request parents to have a handover book and for it to be used explaining what my child has done and more photographs.

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Overall Experience  Overall Experience 5.0 out of 5

I absolutely love our nursery and feel assured from the moment I drop my son off. It’s true when they say you know which is the right nursery for you when looking around. My son is now 18 months old and been going for 12 months and not at any point have I felt concerned when dropping him off. He absolutely
loves his key workers and especially the cook! The food he eats at nursery is fantastic and he’s always had a fantastic time when I pick him up, with lots of arts and crafts to bring home that he’s been doing. With Christmas approaching, he’s been doing lots of Christmas activities and they’ve made it extra special for him.
The nursery is extremely easy to get in contact with, they keep you thoroughly updated with newsletters and any changes and are so accommodating with anything you need.
As a first time mum and my son going to nursery from just 6 months old, I was worried at first but from day one I knew I’d made the right decision.
A big thank you to Bright Horizons Milford

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Overall Experience  Overall Experience 5.0 out of 5

An excellent nursery who always put the needs of the child first and at the heart of everything they do. You couldn't ask for friendlier or more welcoming staff who exude a genuine warmth towards the children they look after.
My daughter wakes up each morning and asks if she can go to nursery, and
I can't think of a higher recommendation than that.

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Overall Experience  Overall Experience 5.0 out of 5

Absolutely wonderful nursery. Our son was struggling at the beginning, but all the girls supported him and us to get where we are now. We are so grateful to the team. You are all brilliant!
Our son is happy and excited to go to nursery. He says that he loves one member of staff.
My husband and I
are both very happy how much our son has progressed. I know that my child is safe and looked after when I leave him there.
We cannot recommend this nursery enough.

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Current Review Score: 9.9 (9.899)

Overview of Review Score

The Review Score of 9.9 (9.899) out of 10 for Bright Horizons Milford Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.899 for Bright Horizons Milford Day Nursery and Preschool is calculated as follows: ( (260 Excellents x 5) + (27 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 288 Ratings = 4.899

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bright Horizons Milford Day Nursery and Preschool is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 number of registered child places is 15.2, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (5)

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Meet the Team (3)

Rebecca

Rebecca

Job Title: Nursery Manager

Joined: 2004

Hi, I am Rebecca, the Nursery Manager.


I have worked at Milford since 2004 and I became manager in 2012. I love supporting, caring and working with our families to ensure we provide excellent childcare for their children. I have two children of my own so I am able to work closely with parents that find leaving their children hard and sympathize with the challenges this brings as a parent. My door is always open to everyone.


Hannah

Hannah

Job Title: Deputy Manager

I have been a part of the team here at Milford for eight years now, and have fulfilled many different roles during this time. I have worked my way up from a nursery nurse to my current position of Deputy Manager, gaining lots of valuable experience along the way.


I thoroughly enjoy working to support all our families and children at the nursery and love how no two days are ever the same in childcare.


I have a little girl of my own who I absolutely adore and we enjoy lots of traveling in our spare time.


Nicole

Nicole

Job Title: Third in Charge

Hi, I am Nicole, the nursery's Third in Charge.