Footsteps Lichfield Nursery & Pre-School

Hawthorn House, Walsall Road, Lichfield WS13 8JL
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9.4 76 Reviews
  • Footsteps Lichfield Nursery & Pre-School, Lichfield
Footsteps Lichfield Nursery & Pre-School, rated Good by Ofsted (October 2022), is a leading childcare provider for children under five.

The highly trained staff are dedicated to providing the best start for all in their care by creating opportunities that enable children to flourish during their time at the setting.

Carefully planned rooms form a stimulating and safe and educational environment coupled with a large outdoor area for all ages to access.

Forest School is a key part of this outside experience; promoting sensory experiences and encouraging child-led play. This helps inspire and stimulate children's curiosity whilst letting them experience the natural world.

Footsteps is committed to continuous improvement, to ensure both families and children get the best start in life by always being ‘One Step Ahead in Childcare.’

Care Provided by Footsteps Lichfield Nursery & Pre-School

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Rebecca Clarke (Nursery Manager)
  • Number of Childcare Staff
  • 27
  • Total Places for Children
  • 89
  • Age Range
    • from 0 years 0 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays, Christmas & New Year

Funding & Fees Guide for Footsteps Lichfield Nursery & Pre-School

  • Nursery fees are dependent on the age of your child and your specific childcare requirements. Funding options are available, including the government’s 30 hours funded childcare, for working families with 3-4-year-old children and we also accept the Government Tax Free Childcare Scheme and childcare vouchers.


    To request pricing and availability, please call us or visit our website.


  • Parking
  • The nursery has a large dedicated on-site car park for easy drop off/pick up located next to the neighbouring Three Tuns Gastropub.


Footsteps Lichfield Nursery & Pre-School Reviews (76)

Total of 76, showing 1-20
9.4

Footsteps Lichfield Nursery & Pre-School has a Review Score of 9.4 (9.378) out of 10, based on 9 reviews in the last 2 years. Over all time Footsteps Lichfield Nursery & Pre-School has 76 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery with amazing staff. Our girl is thriving in the baby room. The staff know the kids inside out and take beautiful care of them. Loads of fun each day with Indoor activities, messy play, Jo Jingles and some guinea pigs. Loads of opportunities for learning every day! The food is excellent
too

Reply from Jennifer OShea, Customer Experience Team Leader at Footsteps Lichfield Nursery & Pre-School

Thank you so much for your kind words! It's wonderful to hear that your little one is thriving in the baby room and that you feel confident in the care and attention our team provides. We love creating fun and engaging experiences for the children, from messy play to Jo Jinglesand of course, spending time with the guinea pigs! It's great to know that these activities, along with our learning opportunities and nutritious meals, are making a positive impact.


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Overall Experience  Overall Experience 5.0 out of 5

Both of my children have attended Footsteps Hawthorn and loved/love it. The team are awesome! There's ample outside space and children are allowed to just be children which is really important. The activities are always enjoyed and well thought through. I've found the nursery has really supported my
children's learning and development, it's taught them to interact with others outside of the home/family environment and laid a really strong foundation for primary school. I know my children are safe and cared for and that their needs are prioritised and that peace of mind is everything.

Reply from Jennifer OShea, Customer Experience Team Leader at Footsteps Lichfield Nursery & Pre-School

Thank you so much for your wonderful feedback about Footsteps Hawthorn! It means the world to us to hear that both of your children have loved their time with us and that our team has made such a positive impact on their learning and development.Were especially pleased to know that you value our outdoor space and our approach to allowing children to be children, creating a nurturing, engaging, and supportive environment is at the heart of what we do.


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Overall Experience  Overall Experience 5.0 out of 5

My youngest son has just finished preschool at Lichfield footsteps. My eldest started at Footsteps 6 years ago so we have had a long journey with them- which has been excellent. They were very helpful with my eldest's speech delay and any concerns/ queries were dealt with quickly. There's a lot of outdoor
space which the children have particularly enjoyed!

Reply from Rebecca Clarke, Manager at Footsteps Lichfield Nursery & Pre-School

Thank you for your kind words and for taking the time to write a review, your words really do mean a lot.


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Overall Experience  Overall Experience 5.0 out of 5

The girls are all really helpful and caring, my daughter has been there a year and has a lovely bond with them all and always enjoys going.
I like that you can see what she has been eating and sleep times on the app and the observations and pictures they share.

Reply from Rebecca Clarke, Manager at Footsteps Lichfield Nursery & Pre-School

Thank you so much for your lovely words and taking time to write a review, it is greatly appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

This is the best nursery for our little boy he loves going here 3 days a week and I honestly cannot say one bad thing about the nursery or staff. All of the staff are so caring, loving and considerate to our babies' needs. Their structured development plans have assisted us in reaching his major milestones.
He has come on leaps and bounds since starting here and it's great to see. Many evenings I go to pick him up and he's too busy having fun even to notice I am there! He also eats better than us every day with a great varied menu! We would definitely recommend Footsteps Lichfield for your little one. We went to view when I was pregnant and reserved a space which I would recommend as the spaces fill up fast.

Reply from Mellisa Fry, Deputy Manager at Footsteps Lichfield Nursery & Pre-School

Thank you so much for your kind words, I will pass onto the team.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Footsteps Nursery enough. The support and care my daughter has received for the past 3+ years has been outstanding. She has come on leaps and bounds with the correct support from Footsteps and we cannot thank them enough!

Reply from Rebecca Clarke, Manager at Footsteps Lichfield Nursery & Pre-School

Thank you so much for your kind words and for taking the time to write a review. Your daughter will be truly missed when she leaves to start school.


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Overall Experience  Overall Experience 5.0 out of 5

The staff at Footsteps are exceptionally attentive, ensuring that each nursery day is filled with a wide variety of engaging activities. This level of dedication and care is evident in every aspect of the nursery's operation, from the thoughtfully planned schedules to the nurturing environment that
they create for the children. Both of our children attend Footsteps, and it is clear that they eagerly look forward to their weekly sessions. The excitement and enthusiasm they show each week reflect the positive experiences they have while at the nursery.

Reply from Rebecca Clarke, Manager at Footsteps Lichfield Nursery & Pre-School

Thank you so much for taking the time to leave a review. Your kind words really do mean a lot. I'm glad the children enjoy the nursery so much.


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Overall Experience  Overall Experience 5.0 out of 5

Footsteps is a lovely nursery the staff are very friendly and show warmth, care and passion in meeting the children’s needs the management are always welcoming and keeps us up to date with any information or events via the app overall my son has settled well and enjoys his time at nursery.

Reply from Rebecca Clarke, Manager at Footsteps Lichfield Nursery & Pre-School

Thank you for taking the time to leave a review and thank you for your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

After returning back to work in January as any mother you worry about how well your child is going to settle and my little boy absolutely loves nursery and the girls in the baby room. The girls are brilliant, caring and compassionate. We get updates throughout the day on what he's eaten and photos every
now and again which is lovely to see. The outdoor spaces are also great for the children to explore.

Reply from Rebecca Clarke, Manager at Footsteps Lichfield Nursery & Pre-School

Thank you for taking time to review us and for your kind words. We are glad your son has settled so well into nursery.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are incredibly friendly and clearly love working with the children. My daughter has been attending the nursery since she was 10 months old. She is now 2.5 years and she has absolutely thrived. The staff are so personable, they are my daughter's best friends she's always talking about them!
She has a number of allergies and I've always felt confident they will manage these as best they could, any concerns have always been taken very seriously and they still provide her with varied and nutritious meals despite her restrictive diet. Feel very comfortable with them caring for her.

Reply from Rebecca Clarke, Manager at Footsteps Lichfield Nursery & Pre-School

Thank you so much for your lovely comments and for taking the time to write a review. I am glad that you feel comfortable leaving your daughter here and the approach which we have taken to ensure all of her dietary needs are met. I will ensure that I pass your comments on to the staff.


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Overall Experience  Overall Experience 5.0 out of 5

We have found Footsteps to be such a wonderful nursery for our little boy.
The staff have been wonderful from the very first contact we made to enquire about the nursery.
Everyone is really friendly, encouraging and knowledgeable.
He has settled so well with his key worker and the other members
of staff, and we are so happy to see how much he enjoys the sessions.

Reply from Rebecca Clarke, Manager at Footsteps Lichfield Nursery & Pre-School

Thank you so much for taking the time to review us, it really does mean a lot. I am glad to hear that your experience so far has been a positive one and that your son has settled so well.


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Overall Experience  Overall Experience 5.0 out of 5

We have two sons at Footsteps Hawthorn, one in the baby room and one in preschool. Our oldest has been here since baby room and during the last 3+ years, I can only say the nursery has been exemplary and outstanding. The activities are varied and culturally enriching, the food is nutritious, the site
is surrounded by nature, and all the staff we have dealt with are considerate, polite, caring and mostly very immersed in each child's development. Our oldest son is a little shy and the staff make extra effort to involve him, whilst our youngest is a bit more outgoing and he has developed incredibly thanks to the care of the team members. The price is reasonable considering the local market also and we think it's value for money. COVID and other illnesses are handled and communicated well as are any required medicines. Our youngest needed an inhaler for a while and the staff eased our minds with their professionalism. All in all, nothing but great things to say and we are very thankful to them.

Reply from Rebecca Clarke, Manager at Footsteps Lichfield Nursery & Pre-School

Thank you so much for your kind words. We really do appreciate it. I will ensure that I pass them on to the staff.


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Overall Experience  Overall Experience 5.0 out of 5

My son has started in the Rising 3's room at Footsteps and has been made to feel so welcome and secure in his surroundings. The staff have all been amazing and helped him settle in and adapt to a new environment and people so well. They have been so supportive with his behaviours which at times can
be challenging and really made me feel reassured as a mum that he is in good hands.

Reply from Rebecca Clarke, Manager at Footsteps Lichfield Nursery & Pre-School

Thank you for taking the time to review us. We are so glad that you feel supported and you feel reassured. I will ensure that I pass your kind words on to the staff in the room.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended footsteps for just over a year and my son had attended previously. I couldn't recommend this nursery enough! They go above and beyond ensuring they have lots of fun and learn along the way. My daughter gets so excited to come and has formed a lovely bond with her keyworker.
I love that it's a small nursery and definitely feel that because of this it allows more of a personal touch within the setting. Highly recommend 5*

Reply from Rebecca Clarke, Manager at Footsteps Lichfield Nursery & Pre-School

Thank you for taking the time to review us, your kind words really do mean a lot.


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Overall Experience  Overall Experience 5.0 out of 5

My little boy has been with the nursery since January 2022 where he started in the babies room and has now moved up to the toddler room. We have always had such a positive experience with him being at Footsteps Lichfield. He builds such a loving bond with his key workers which just shows how comfortable
he feels. Cannot recommend it enough.

Reply from Rebecca Clarke, Manager at Footsteps Lichfield Nursery & Pre-School

Thank you so much for taking the time to write a review for us, your kind words really are appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Since starting at nursery my son has thrived. Not only does he enjoy every day, the staff really know him, not just his key worker. He eats all the food, loves the varied activities and is under excellent care and supervision. The app the nursery uses keeps us up to date with what is happening and it
has allowed a smooth transition for me returning to work and for him to start in a new setting. I know he will continue to come on leaps and bounds.

Reply from Rebecca Clarke, Manager at Footsteps Lichfield Nursery & Pre-School

Thank you so much for taking the time to write a review and for your lovely comments.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are really friendly and approachable. My son really enjoys going to nursery and always talks about the fun things he has done that day. As a parent, I feel I am well informed of everything that is happening and know my son is safe.

Reply from Rebecca Clarke, Manager at Footsteps Lichfield Nursery & Pre-School

Thank you for taking the time to complete a review for us, we really do value your feedback and your lovely comments. I will ensure that these get fed back to the team.


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Overall Experience  Overall Experience 5.0 out of 5

We have had a brilliant experience with Footsteps right from the baby room up to the currently rising threes. All the staff are friendly and welcoming and the kids are always so engaged. Well done Footsteps fantastic work.

Reply from Rebecca Clarke, Manager at Footsteps Lichfield Nursery & Pre-School

Thank you for your kind words, they really do mean a lot. I will ensure that I pass the lovely feedback on to our team here.


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Overall Experience  Overall Experience 5.0 out of 5

My son started at Footsteps when he was one year old, so has been in the baby room, toddlers and now the rising 3s group. He really enjoys his time at the nursery and the lovely staff who work there. We have seen him grow in confidence and big improvements in his speech and social skills since he has
been going. It's a lovely space, and we particularly value the outside space and forest school they have.

Reply from Rebecca Clarke, Manager at Footsteps Lichfield Nursery & Pre-School

Thank you so much for taking the time to write a review, we really do appreciate it. I will ensure that I pass your kind words on to the staff team.


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Overall Experience  Overall Experience 5.0 out of 5

The staff in both my children's rooms are kind and caring and have really made a difference to the start of their education. The admin staff are helpful and accommodating. Communication across the nursery is excellent.

Reply from Rebecca Clarke, Manager at Footsteps Lichfield Nursery & Pre-School

Thank you so much for your lovely comments and taking the time to write a review, it really is much appreciated.


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Current Review Score: 9.4 (9.378)

Review Score Change Log

Please note changes are only recorded per day, so if 2 or more changes occur in the same day, it will only show the result from all the changes, not an individual breakdown of all the changes

Overview of Review Score

The Review Score of 9.4 (9.378) out of 10 for Footsteps Lichfield Nursery & Pre-School is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.972 for Footsteps Lichfield Nursery & Pre-School is calculated as follows: ( (105 Excellents x 5) + (3 Goods x 4) ) ÷ 108 Ratings = 4.972

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.406 Points relating to the number of positive Reviews for Footsteps Lichfield Nursery & Pre-School is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 89 number of registered child places is 17.8. 9 Positive Reviews ÷ 17.8 = 0.506

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (3)

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Meet the Team (2)

Rebecca

Rebecca Clarke

Job Title: Nursery Manager

Joined: 2017

Hello, my name is Becky, and I have been working in the early years since 1996. I have been a Nursery Manager since 2014 and joined Footsteps in 2017.


I am level 5 qualified in early childhood and level 3 forest school.


I am passionate about the outdoors and believe that outdoor environments are essential to a child’s learning and development.


Our nursery offers activities, experiences, and opportunities for children to thrive, and our dedicated staff team cater for each child’s individual needs.


Sophie

Sophie Jones

Job Title: Deputy Manager

Joined: 2017

Hi, I’m Sophie the Deputy Manager here at Lichfield Nursery. I have worked for the company since 2017.


When I started working here at Lichfield Nursery, I was employed as a level 2 qualified nursery nurse, however, over the years I have developed my professional career within the company.


I have worked my way up to become a level 3 qualified nursery nurse, level 3 SENCO officer and Deputy Manager.


I am very dedicated to my job; I have a strong passion for planning challenging activities daily and watching children thrive in their learning and development.


Frequently Asked Questions about Footsteps Lichfield Nursery & Pre-School

What is the Age Range of Children that Footsteps Lichfield Nursery & Pre-School accepts?

Footsteps Lichfield Nursery & Pre-School accepts Children aged from 0 years 0 months to 5 years 0 months.

What Days & Hours is Footsteps Lichfield Nursery & Pre-School Open?

Footsteps Lichfield Nursery & Pre-School is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Footsteps Lichfield Nursery & Pre-School have capacity for?

Footsteps Lichfield Nursery & Pre-School has capacity for a total of 89 Children.

How far is Footsteps Lichfield Nursery & Pre-School to the centre of Lichfield?

1.1 mile(s) as the crow flies, distance by road may be significantly further.