Footsteps Lichfield Nursery & Pre-School

Hawthorn House, Walsall Road, Lichfield WS13 8JL
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9.4 76 Reviews
  • Footsteps Lichfield Nursery & Pre-School, Lichfield
Footsteps Lichfield Nursery & Pre-School, rated Good by Ofsted (October 2022), is a leading childcare provider for children under five.

The highly trained staff are dedicated to providing the best start for all in their care by creating opportunities that enable children to flourish during their time at the setting.

Carefully planned rooms form a stimulating and safe and educational environment coupled with a large outdoor area for all ages to access.

Forest School is a key part of this outside experience; promoting sensory experiences and encouraging child-led play. This helps inspire and stimulate children's curiosity whilst letting them experience the natural world.

Footsteps is committed to continuous improvement, to ensure both families and children get the best start in life by always being ‘One Step Ahead in Childcare.’

Care Provided by Footsteps Lichfield Nursery & Pre-School

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Rebecca Clarke (Nursery Manager)
  • Number of Childcare Staff
  • 27
  • Total Places for Children
  • 89
  • Age Range
    • from 0 years 0 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays, Christmas & New Year

Funding & Fees Guide for Footsteps Lichfield Nursery & Pre-School

  • Nursery fees are dependent on the age of your child and your specific childcare requirements. Funding options are available, including the government’s 30 hours funded childcare, for working families with 3-4-year-old children and we also accept the Government Tax Free Childcare Scheme and childcare vouchers.


    To request pricing and availability, please call us or visit our website.


  • Parking
  • The nursery has a large dedicated on-site car park for easy drop off/pick up located next to the neighbouring Three Tuns Gastropub.


Footsteps Lichfield Nursery & Pre-School Reviews (76)

Total of 76, showing 41-60
9.4

Footsteps Lichfield Nursery & Pre-School has a Review Score of 9.4 (9.378) out of 10, based on 9 reviews in the last 2 years. Over all time Footsteps Lichfield Nursery & Pre-School has 76 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

We have been delighted with our choice of nursery in Hawthorns Footsteps. The staff communicate well and have formed wonderful nurturing relationships with our children in baby room. They have acted promptly and conscientiously to changes in dietary requirements.

Reply from Rebecca Clarke, Manager at Footsteps Lichfield Nursery & Pre-School

Thank you for your lovely words, I will ensure that these get passed on to the staff.


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Overall Experience  Overall Experience 5.0 out of 5

What a fabulous nursery. Our second child has just finished his time at Footsteps and completes our family journey as his sister finished 3 years ago. Both children went from babies through to preschool and they had a fabulous time. The staff are incredible and the setting is secure. The outside space
was the truly fabulous part of the nursery with both our children loving it! Recommend it.

Reply from Rebecca Clarke, Manager at Footsteps Lichfield Nursery & Pre-School

Thank you so much for taking the time to send a review, I will ensure that I pass your kind words on to the staff. We loved to have both your children here at Hawthorn, they are a credit to you both.


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Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery, really glad we chose to send our daughter here. With the ongoing Covid pandemic we were nervous to send our daughter to nursery at all but we have been more than satisfied with the measures taken by Footsteps Nursery & Forest School (Hawthorn). One of the key factors that led to us
choosing this nursery was the Forest School, we love the encouragement to get outside and learn. The staff are all lovely and really care for the progression of my child's skills and learning. We love the apps as it gives us a glimpse of my daughters day as well as keeping us informed of nursery news. Then there's the food - her dad wishes he could pop round on lunch breaks as the meals sound great!

Reply from Rebecca Clarke, Manager at Footsteps Lichfield Nursery & Pre-School

Thank you so much for your kind words. Dad is welcome anytime!
I will ensure that I pass your kind words on to the staff.


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Overall Experience  Overall Experience 5.0 out of 5

Friendly and caring staff who have set our mind at ease during the first 8 months that our daughter has been at the nursery. Our daughter loves going in each day, she has learnt and developed so much in the time she has been attending.

Reply from Rebecca Clarke, Manager at Footsteps Lichfield Nursery & Pre-School

Thank you so much for your kind words, I will ensure that I pass them on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My little boy started at Footsteps Nursery & Forest School (Hawthorn) in January 2020 at nine months old. To say he settled well is an understatement. He adores all the staff there and constantly tells my husband and I that his key worker is nice. We can see development in him each time we pick him
up. Fantastic nursery and staff, couldn’t recommend anymore. Thank you!

Reply from Rebecca Clarke, Manager at Footsteps Lichfield Nursery & Pre-School

Thank you so much for your lovely comments. I will ensure that I pass them on to the staff team.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter started at Footsteps in January 2021 and I have been immensely impressed by the positive approach by all staff I have interacted with. My daughter really enjoys attending and Footsteps have helped make this big step for her seamless. I would like to thank all the staff for their professionalism,
particularly in such a challenging time with the Covid pandemic.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been at the preschool here since September and I've got nothing but amazing things to say. The staff have gone over and above and shown a huge level of enthusiasm to get to know him and understanding his needs. We always feel welcome. He is a very happy boy there and clearly extremely looked
after. Management are great and everything feels very well organised. Can't recommend this nursery enough.

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Overall Experience  Overall Experience 5.0 out of 5

Footsteps have provided my daughter with an abundance of care and support towards her development since the age of 1. They have dealt with Covid brilliantly; separate entrances, use of masks/sanitiser, outdoor pick/drop-offs. Since moving up to toddlers, she has created good bonds with staff and loves
attending nursery. Specific activities on the days she attends are forest schools, cooking club and fitness Fridays. She has started to learn Makaton with home learning resources to support, which is brilliant for the family to engage with. An app is available to watch your child’s development. My daughter has become a very good eater, which is due to the variety available. What drew me to this nursery is its love for the outdoors, the staff are approachable and caring. A daily diary of your child’s day is available on pick up, which helps understand what they enjoyed doing, what they ate/how much. My daughter's speech has developed so much since attending. Thank you to all girls in toddlers.

Reply from Rebecca Clarke, Manager at Footsteps Lichfield Nursery & Pre-School

Thank you so much for your lovely comments. I will ensure that I pass them on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Superb nursery, I've seen my little boy develop really well with the support of some superb staff. It must be said that the nursery has handled the pandemic brilliantly and we are really thankful to them for everything they have done in this difficult time. One happy Daddy.

Reply from Rebecca Clarke, Manager at Footsteps Lichfield Nursery & Pre-School

Thank you so much for taking the time to write such a lovely review. It is much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery! Both of my children settled very well and it’s all thanks to the amazing staff. Always welcoming and so kind to the children. Activities always seem fun and engaging and the forest school is an added bonus. Plenty of fresh air outdoors which my children love.
Would highly recommend
the nursery!

Reply from Rebecca Clarke, Manager at Footsteps Lichfield Nursery & Pre-School

Thank you so much for taking the time to review us with such lovely words, it is much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

We love Footsteps Nursery & Forest School (Hawthorn). So much that we have moved quite far away and we refuse to move our son because of how fantastic it is. He has come on leaps and bounds since starting here at nine months old. The staff absolutely love him and offer him the opportunity to get messy,
explore different textures and learn. We cannot fault the staff and the setting is clean, light and inviting. If I could give a six-star rating I would!

Reply from Rebecca Clarke, Manager at Footsteps Lichfield Nursery & Pre-School

Thank you for your lovely words. I will ensure that I pass them on to the staff in the room.


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Overall Experience  Overall Experience 5.0 out of 5

Footsteps Hawthorn setting is fantastic - my daughter has the best time there, loves her key workers and all the staff. Her development is doing brilliantly under their care. She sleeps well and eats well and learns something new every day. The setting is organised very well, and the management team
are contactable, quick to respond and invest in the nursery and its future. We particularly love the slant of the natural material to the toys and activities, and the extra-curricular activities such as cooking club and forest school.

Reply from Rebecca Clarke, Manager at Footsteps Lichfield Nursery & Pre-School

Thank you so much for your lovely comments. It is much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Our son was at this nursery from the age of one to four.
We were very impressed with the care given, the activities offered and our son’s development. The food was very good, security was good, communication from the office was good, and the Forest school space outside was excellent.
Staff went the
extra mile to offer little extras like gift bags containing little mementoes when they had their ‘graduation’ and takeaway evenings when parents could collect a complimentary takeaway made by the cook.
Staff seemed engaged with a genuine fondness and concern for the children.

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Overall Experience  Overall Experience 4.0 out of 5

The welcome the children receive at Footsteps Hawthorn sets the happy zone for the day. The smiling staff reassure the kids from the first minute and us as parents know our little boy is going to have a fun learning day. The forest school and outdoor space in general warrants a special mention.

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Overall Experience  Overall Experience 5.0 out of 5

Footsteps in Hawthorn has been a brilliant nursery ever since our daughter started with them in September 2019. It really came into it's own at the start of the COVID-19 lockdown. They were well organised, communication was excellent and knowing we had somewhere safe to take our daughter whilst we worked
was a weight off our shoulders.
The staff created the safety needed for the situation but kept everything as 'normal' as possible for the little ones. Our little girl absolutely loved her experience at nursery during this time and has built a lovely relationship with her key worker. She's now grumpy when she has to come home!
The food is fantastic, and the activities/forest school are fun.

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Overall Experience  Overall Experience 5.0 out of 5

My son started at Footsteps when he was 6-months-old. The staff made both him and me feel welcome. He comes home happy, tired and calm. I particularly appreciate the daily reports and detail the staff put into explaining his day to me. I feel confident in their care when I drop him off every day. He
is 12-months now and continues to enjoy nursery every day.

Reply from Rebecca Clarke, Manager at Footsteps Lichfield Nursery & Pre-School

Thank you for your lovely words. I will ensure that I pass them on to the staff.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Footsteps Hawthorn enough, my daughter has been attending Footsteps since January 2018 and is only leaving in August 2020 to move to reception. My daughter has learned a lot, gained a lovely group of friends and created a lovely bond with the staff members. I would highly recommend
this nursery to any age of child.

Reply from Rebecca Clarke, Manager at Footsteps Lichfield Nursery & Pre-School

Thank you for your lovely words. I will pass them on to the staff in the room.


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Overall Experience  Overall Experience 5.0 out of 5

An amazing nursery with fabulous staff that can’t do enough for the children. My little girl absolutely loves going every week and gets so excited. Staff have been so supportive and brilliant during the COVID-19 pandemic.

Reply from Rebecca Clarke, Manager at Footsteps Lichfield Nursery & Pre-School

Thank you so much for your lovely words. I will pass them on to the staff.


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Overall Experience  Overall Experience 5.0 out of 5

Lichfield Hawthrones is a fantastic nursery! My child attended here since he was 11 months old. The nursery is such an exciting and engaging environment for the children. The variety of activities and resources they have available is invaluable to the development of the children. The outside space is
huge and offers so many different aspects and learning/play opportunities. We love the forest school. The real highlight though is the staff, caring and considerate from day one. Everyone is so helpful and enthusiastic and genuinely so friendly. The support we have received from every stage of my little boy's time here has been amazing. The girls have encouraged and nurtured him so much and his confidence has skyrocketed. The manager is fantastic and clearly has a passion for what she does. We will be really sorry to leave when my little boy goes to school in September.

Reply from Rebecca Clarke, Manager at Footsteps Lichfield Nursery & Pre-School

Thank you so much for your kind words. I will ensure that they get passed on to all of the staff.


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Overall Experience  Overall Experience 5.0 out of 5

Footsteps Lichfield has been nothing short of brilliant especially during this period of lockdown. The manager and her team and do their utmost to keep everyone safe and have done it with smiles and compassion. My son is fond of so many staff. His favourite changes daily but this just tells me he loves
them all.
My little one has loved Rising 3's and can’t wait to move into the big boy room (pre-school). There is never anything that’s been too much trouble, my son's diet/allergies, medication and creams required. They have really cared for him and I’m forever singing their praises to new parents looking for a nursery setting. Most definitely recommend Footsteps.

Reply from Rebecca Clarke, Manager at Footsteps Lichfield Nursery & Pre-School

Thank you for your kind words. I will pass your comments on to the staff.


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Current Review Score: 9.4 (9.378)

Overview of Review Score

The Review Score of 9.4 (9.378) out of 10 for Footsteps Lichfield Nursery & Pre-School is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.972 for Footsteps Lichfield Nursery & Pre-School is calculated as follows: ( (105 Excellents x 5) + (3 Goods x 4) ) ÷ 108 Ratings = 4.972

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.406 Points relating to the number of positive Reviews for Footsteps Lichfield Nursery & Pre-School is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 89 number of registered child places is 17.8. 9 Positive Reviews ÷ 17.8 = 0.506

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (3)

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Meet the Team (2)

Rebecca

Rebecca Clarke

Job Title: Nursery Manager

Joined: 2017

Hello, my name is Becky, and I have been working in the early years since 1996. I have been a Nursery Manager since 2014 and joined Footsteps in 2017.


I am level 5 qualified in early childhood and level 3 forest school.


I am passionate about the outdoors and believe that outdoor environments are essential to a child’s learning and development.


Our nursery offers activities, experiences, and opportunities for children to thrive, and our dedicated staff team cater for each child’s individual needs.


Sophie

Sophie Jones

Job Title: Deputy Manager

Joined: 2017

Hi, I’m Sophie the Deputy Manager here at Lichfield Nursery. I have worked for the company since 2017.


When I started working here at Lichfield Nursery, I was employed as a level 2 qualified nursery nurse, however, over the years I have developed my professional career within the company.


I have worked my way up to become a level 3 qualified nursery nurse, level 3 SENCO officer and Deputy Manager.


I am very dedicated to my job; I have a strong passion for planning challenging activities daily and watching children thrive in their learning and development.