Footsteps Fazeley Nursery & Pre-School

Unit 1 Bonehill Mews, Lichfield Street, Fazeley, Tamworth B78 3QS
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9.8 45 Reviews
  • Footsteps Fazeley Nursery & Pre-School, Tamworth
Footsteps Fazeley, rated Good by Ofsted (March 2022), is a purpose-built setting with a wide range of resources and age-specific activities, promoting children's key early years skills and encouraging them to develop as individuals.

There is a focus on making sure children develop as happy and confident learners, while good nutrition is supported with fresh meals and a five-a-day policy. EYFS goals are central to progress, with quality play experiences making the most of each child's potential.

Parents are kept informed regarding their child's progress and able to discuss development with a friendly and experienced team.

Care Provided by Footsteps Fazeley Nursery & Pre-School

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Gemma Sharp (Nursery Manager)
  • Number of Childcare Staff
  • 24
  • Total Places for Children
  • 66
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays

Funding & Fees Guide for Footsteps Fazeley Nursery & Pre-School

  • Nursery fees are dependent on the age of your child and your specific childcare requirements. Funding options are available, including the government’s 30 hours funded childcare, for working families with 3-4-year-old children and we also accept the Government Tax Free Childcare Scheme and childcare vouchers.


    To request pricing and availability, please call us or visit our website.


  • Parking
  • There is on-site parking for easy drop off/pick up.


Footsteps Fazeley Nursery & Pre-School Reviews (45)

Total of 45, showing 21-40
9.8

Footsteps Fazeley Nursery & Pre-School has a Review Score of 9.8 (9.782) out of 10, based on 22 reviews in the last 2 years. Over all time Footsteps Fazeley Nursery & Pre-School has 45 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Our son has really settled in. Took his time to stop crying when getting there, and the staff have been really patient and caring with him. We were all nervous about leaving him with other people, but he has grown so much in terms of speech, walking and independence! The staff are really lovely and
friendly. They are always there to answer questions when we need them, especially when we have no idea what we are doing! Thank you, everyone, for looking after our son! He finally enjoys going to the nursery!

Reply from Gemma Sharp, Nursery Manager at Footsteps Fazeley Nursery & Pre-School

We are so happy your little boy is enjoying his time with us. We are so pleased he has settled in so well. Thank you for your lovely review.


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Overall Experience  Overall Experience 1.0 out of 5

Initially, the nursery seemed great for my child but as time went by they were more focused on running a ‘commercial business’ than actually meeting the needs of individual children. A number of times my child was not moved to the older classes with peers as there ‘wasn’t space’ which negatively affected
their development. Key workers were changed a number of times a year resulting in new staff with no prior relationship and therefore no trust working with your child.
Finally, management was never present and always hid behind the deputy and assistant managers.

Reply from Sid, Senior Marketing Executive at Footsteps Fazeley Nursery & Pre-School

Thank you for your review which is important to us, and we appreciate your feedback. Please do contact us at feedback@familyfirstnurseries.com so we can discuss concerns.


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Overall Experience  Overall Experience 5.0 out of 5

I have picked up my niece a few times from baby room at Footsteps Fazeley Nursery & Pre-School and I must say it is by far the best nursery I have seen! The staff are so lovely and welcoming and the handovers I have received from the girls in the room were so detailed and it was lovely knowing how well
my child was getting on after only starting a couple of months ago and how far she has come since being there!

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Overall Experience  Overall Experience 5.0 out of 5

I genuinely can't thank the Footsteps Fazeley team more if I tried. My little girl started in March this year after going to a childminder which didn't work out how we planned to. I was really worried about how she would cope in a busier setting and a faster-paced environment. From viewing the nursery
to today all of the ladies have been nothing short of amazing, the love and attention they give all of the children in their care is immeasurable. I know that when I leave my daughter in their care she has the best day possible, they provide reassurance, education and so much fun and that's all a parent could wish for. Going back to work, especially after your first child is hard but just knowing my little girl is having an amazing time in the care of these wonderful ladies fills me with so much reassurance. My daughter has come on leaps and bounds since attending Footsteps and I'd encourage anyone to book in for an open day!

Reply from Gemma Sharp, Nursery Manager at Footsteps Fazeley Nursery & Pre-School

Thank you for that lovely feedback. I am so pleased you are enjoying your daughter's nursery journey, I'm glad the staff have supported you throughout the process and will continue to do so.


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Overall Experience  Overall Experience 5.0 out of 5

Footsteps Fazeley is a fantastic nursery. The staff are all extremely friendly and helpful. The care they offer the children is exemplary. The staff provide excellent care, support and learning to all children. The activities are brilliant and the food superb. Both my children love going to this nursery
and I would highly recommend it. All members of the team including management, support staff, the chef and lunchtime supervisors all provide the best possible service.

Reply from Gemma Sharp, Nursery Manager at Footsteps Fazeley Nursery & Pre-School

Thank you Ceris. We have loved watching the journey of your eldest child, and look forward to continuing with your youngest.


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Overall Experience  Overall Experience 5.0 out of 5

Since day one, I have been more than happy with the standard of care the nursery have provided my son. You can see how much the staff love the children and how invested they are in their overall wellbeing and development. My son has been at Footsteps since June 2021 and his development in that time
is amazing and all of that is due to the nursery. I have nothing but praise for all the staff. my son loves going to nursery and he loves the staff who look after him. So much so, he talks about them at home. it will be a sad day when the time comes to say goodbye.

Reply from Gemma Sharp, Nursery Manager at Footsteps Fazeley Nursery & Pre-School

Thank you Sophie, for your kind words. We will also be sad when the time comes to say goodbye.


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Overall Experience  Overall Experience 5.0 out of 5

My niece absolutely loves coming to the nursery at Footsteps Fazeley! The staff have such an amazing bond with her, I always see pictures on the online system so I can see what she gets up to and how much fun she is having. At the weekends she is always talking about nursery and she is always excited
to go in.

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Overall Experience  Overall Experience 5.0 out of 5

My great-niece attends footsteps Fazeley and when she comes to visit me, she's always talking about how much fun she has had and all the exciting activities she gets involved with. I can always see in her face how happy she is there and this brings me great pleasure knowing she is well looked after
while her moms at work. I would highly recommend it.

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Overall Experience  Overall Experience 5.0 out of 5

Nothing is too much trouble for the staff. The activities always look engaging and exciting and my daughter often talks about her day at nursery, she especially loves the cookery club she does. The outdoor environment is a lovely setting with lots to do. My daughter loves the food that the cook makes
and will often eat more than one plate of food at lunchtime, there is a very good variety day to day.

Reply from Gemma Sharp, Nursery Manager at Footsteps Fazeley Nursery & Pre-School

Charlotte, thank you for the lovely feedback, I am glad that your child enjoys the food the cook provides.


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Overall Experience  Overall Experience 5.0 out of 5

We would like to advise how wonderful the team are at Footsteps Fazeley. Our daughter has attended the baby room and is currently in the toddler room. We love hearing what she has been doing each day and seeing her observations on the learning app. Our daughter loves the leam, especially her key worker.

Reply from Gemma Woodroffe, Nursery Manager at Footsteps Fazeley Nursery & Pre-School

Caroline, thank you for your lovely comments; it's so positive that she has strong bonds with her keyworker. I am glad the daily diaries are informative, and the handovers are a joy to listen to.
Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been here since she was 9 months old and to say the team have gone above and beyond is a massive understatement! The Manager and her team are extremely skilled and handle each child with care, consideration, and professionalism. Our daughter has come on in leaps and bounds since joining
Footsteps Fazeley and the team supports us through every step of her journey too. From daily verbal feedback to physical reports detailing everything from food, nappies, and even behaviour, the team at Footsteps Fazeley have been incredible. Keep it up guys, your doing great, and can’t wait to watch our daughter grow further with your support!

Reply from Gemma Woodroffe, Nursery Manager at Footsteps Fazeley Nursery & Pre-School

Thank you Tom, that is such a lovely review! My team are so overjoyed with your comments. We look forward to watching your daughter grow and develop through the nursery, and achieve many highs! We endeavour to continue with the high standards we provide the families in our care.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at the nursery for nearly a year now she is currently in rising 3s. When she started nursery last September she cried to go now she up ready and excited to go. She has come on so much with her speech and confidence she now can count to 10, knows all her colours. All my friends
and family comment on how clever she is. I just want to thank all the girls that look after her for all the hard effort they have put into an amazing job.

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Overall Experience  Overall Experience 4.0 out of 5

My daughter is in the baby room and she loves her two days a week she’s in nursery. She is most excited when I pull into the nursery and hand her over to the amazingly helpful staff. She does lots of fun and different activities which she really enjoys. She loves all of the baby room staff and holds
her arms out to them every morning which is very reassuring for me. Would highly recommend this nursery!

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Overall Experience  Overall Experience 5.0 out of 5

The staff are always so bubbly and enthusiastic with the children and I always receive a detailed review of my baby's day when I pick her up. The staff seems genuinely thrilled when she does something new for the first time.

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Overall Experience  Overall Experience 4.0 out of 5

I have noticed good progress in my child's development since being at Footsteps Nursery & Pre School (Fazeley), which I do think is as a result of mixing with other children and the education provided by the setting. I would say the employee turnover is somewhat concerning mainly for the reasons of
consistency for the children, trust from parents and job satisfaction for nursery practitioners. I do not actually currently know who my child's key worker is or each practitioner's name that comes in to contact with my child and their educational level. I would say this is because I've not been introduced formally to new staff. In relation to feedback, the learning book could be somewhat more personalised to the child rather than extracts from the Early Learning Foundation Stage, although I do see the benefits of referring back to this. I think this problem is more to do with staffing levels than a fault of the practitioners as they are very competent. I would recommend this nursery, I just feel that there is always room for improvement.

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Overall Experience  Overall Experience 5.0 out of 5

Our twins have attended the nursery since June 2020 after their last nursery closed. We have been so impressed with Footsteps Nursery & Pre School (Fazeley). The staff are incredible, so kind and caring. Both of the children have thrived since being there and I really feel passionate that is because
of the team. They have helped them grow into wonderful little people who love interacting with both adults and children. The nursery does different themed days and activities, so each day they come out having done something different which is just lovely! I am kept up to date with anything the kids have done throughout the day and the team are happy for me to call with any questions. Thanks guys!

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Overall Experience  Overall Experience 5.0 out of 5

My Grandson comes to this nursery 5 days a week, it's such a joy to see him walk in and be happy. The Setting is outstanding, the standards of care and cleanliness are impeccable. My Grandson loves his key worker, and the relationship between them is lovely. I recommend Footsteps Nursery Fazeley and
I'm really happy with the service. Thank you!

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Overall Experience  Overall Experience 5.0 out of 5

The staff are fantastic, so kind and caring. They go out of their way to ensure they get to know you as parents as well as your child. The food is fantastic and even with our child having an allergy never goes without. They host sessions in which you can join your child at nursery to complete activities
which is a really lovely touch. We highly recommend Footsteps to all our friends and family.

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Overall Experience  Overall Experience 5.0 out of 5

My son started nursery in September and I couldn't be happier with the baby room staff. Always welcoming and very helpful to a first time mother in need of advice. My son has developed so much since starting and has made some lovely relationships. The daily activities are always fun and engaging for
the children and the online profiles are brilliant so I get to see what he has been up to while I'm working which is always warming to see. Definitely worth every penny!

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Overall Experience  Overall Experience 5.0 out of 5

Brill nursery! Polite staff. My daughter has come on so much from being here! Would recommend to anyone that's trying to find an outstanding nursery!

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Current Review Score: 9.8 (9.782)

Overview of Review Score

The Review Score of 9.8 (9.782) out of 10 for Footsteps Fazeley Nursery & Pre-School is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.782 for Footsteps Fazeley Nursery & Pre-School is calculated as follows: ( (236 Excellents x 5) + (12 Goods x 4) + (2 Satisfactorys x 3) + (3 Poors x 2) + (8 Very Poors x 1) ) ÷ 261 Ratings = 4.782

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Footsteps Fazeley Nursery & Pre-School is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 number of registered child places is 13.2, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (3)

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Meet the Team (2)

Gemma

Gemma Sharp

Job Title: Nursery Manager

Joined: 2014

Hello, my name is Gemma, and I joined Footsteps in November 2014 as the Nursery Manager.


We are very fortunate at our nursery as we share our surroundings with a beautifully picturesque landscape and views of the Fazeley canal, and receive regular visits from the local wildlife.


I am Level 3 qualified in childcare and being a mother of three, I relate to and understand our families’ requirements at nursery, always remembering the little extras that go a long way.


My passion is childcare and working alongside my team and continuing to develop our nursery in new and exciting ways.


Our fantastic nursery and team build on the real-life environment we promote with the children, showing the true meaning of awe and wonder in their play, and supporting the children to discover new skills each day in a safe, secure, and encouraging environment.


Charlotte

Charlotte Plant

Job Title: Deputy Manager

Joined: 2016

Hello, my name is Charlotte, and I am the Deputy Manager at Fazeley Nursery, and have been working for Footsteps since 2016.


I am a level 3 qualified nursery practitioner.


Previously working in nurseries, I looked after children from birth to 14 years as a nanny.


My passion is supporting the team to thrive, by taking them through inductions and giving guidance on our expectations. I’m keen to learn new things and often work with the rooms to embed new and exciting ideas.


Our nursery is a peaceful, calming environment, and a fun place to be. We operate an open-door policy in the management team to ensure every person receives the support they need and that their welfare and well-being are always cared for.


Collectively our friendly team has knowledge in all areas of Early Years, ensuring that the children in our care thrive, and we build strong relationships with our families.