The nursery is situated at the rear of a large private car park with plenty of spaces outside. There are entrances to the car park from both Orchard and Halford Street
Orchard House Nursery has a Review Score of 10 (9.992) out of 10, based on 10 reviews in the last 2 years. Over all time Orchard House Nursery has 31 reviews.
Review from A G (Mother of Child) published on 1 June 2023
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Reply from Sophie, Manager at Orchard House Nursery
Thank you for taking the time to share with us your wonderful review. It’s great to hear about your little boy’s positive experience and rapid developmental progress since starting at nursery. It is our aim to encourage all children to form a close bond with their key worker so they feel happy and content when leaving your care each morning and coming into our nursery. We are glad that your little one is already building a nurturing and trusting relationship with his key worker. We are pleased to hear that the information that we provide to you about your child’s day at nursery reassures you that he is happy and his needs are well taken care of. It’s fantastic to hear that you also appreciate the personal touch at pickup. Parents love our home learning booklets and the opportunity to send in photos of their children engaged in the activities within so that they can be displayed at nursery. We look forward to nurturing and supporting your son’s growth for years to come!
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Review from M M (Father of Child) published on 1 June 2023
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Reply from Sue, Owner at Orchard House Nursery
Thank you for sharing with us your experience of our nursery during your child's first 4 months at Orchard House. Our dedicated staff always tries their very best to provide a nurturing and caring environment for all the children in our care. We know this is especially important for our new starters who are experiencing nursery for the very first time. Communications with parents is one of our top priorities and we understand the reassurance it brings to know what activities your child has enjoyed, the food they have eaten and the sleeps they have had during their day with us. Thank you for your review of Orchard House.
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Review from C I (Mother of Child) published on 25 April 2023
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Reply from Sophie, Manager at Orchard House Nursery
Thank you for sharing your wonderful feedback about our nursery. We are so pleased to hear that your son loves attending our nursery and that you have found our staff to be approachable and friendly.
We take food allergies very seriously and we are glad to hear that you feel our team has been accommodating and responsive to your son's dairy allergy. It's great to hear that you find our regular communication about what the children are learning helpful and that you feel comfortable reaching out to us if you ever need to.
Thank you for recommending our nursery to others, we appreciate it! We are committed to providing a positive and supportive environment for all our children and families, and we're delighted to hear that your experience has been a positive one.
Thank you again for your feedback, and we look forward to continuing to provide the best care for your son.
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Review from Toni K (Mother of Child) published on 22 April 2023
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Reply from Sophie, Manager at Orchard House Nursery
Thank you so much for taking the time to share your positive experience at our nursery. We are thrilled to hear that your little girl has settled in well and that you appreciate the efforts we make to keep parents informed through emails and notifications. It is also wonderful to hear that you have noticed all the happy and engaged children when dropping off and picking up your little one.
We take great pride in providing a nurturing and stimulating environment for all our children, and it's lovely to hear that you enjoy seeing the pictures and artwork displayed around the setting. We were delighted to have you and the other parents join us for our Easter bonnet parade, and we appreciate your kind words about our owner and staff.
Thank you again for your feedback, and we look forward to continuing to provide a happy and engaging experience for your little girl.
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Review from Becca F (Mother of Child) published on 3 April 2023
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Reply from Sue, Owner at Orchard House Nursery
Thank you so much for your kind words! It's been a pleasure and an honour for our team to be part of your family's growth over the last 8 years. Over that time, your children have been a delight to care for. Our dedicated and hard-working staff are committed to making our nursery a safe and welcoming place for all children. It means a lot to us that you have such respect for their endeavours. We appreciate your support and are grateful for the time you have invested in your review.
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Review from D T (Mother of Child) published on 3 April 2023
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Reply from Sue, Owner at Orchard House Nursery
Thank you for your review and recommendation; your kind words about our childcare fill our hearts with joy. We are so very pleased to hear that your daughter is happy and settled in our nursery and that the staff have been very supportive of her learning needs. All of our team are so proud of her progress and that we have been able to help her reach her goals. We are pleased to hear that she has a close bond with her key worker, Shannon. We look forward to continuing to work with you and your daughter to help her achieve her full potential.
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Review from Maria C (Mother of Child) published on 2 April 2023
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Reply from Sue, Owner at Orchard House Nursery
We greatly appreciate your comments and are thrilled that your son is having a fun and rewarding time at our nursery. We strive to create a safe and fun environment for all of our children, and it's wonderful to know that your son is thriving here. We look forward to welcoming your youngest when the time comes! Thank you.
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Review from Sam M (Father of Child) published on 23 March 2023
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Reply from Sophie, Manager at Orchard House Nursery
Thank you for taking the time to share your positive experience with us! We are so glad to hear that your daughter has been happy at our nursery for the past two years and that she has grown in her speech, literacy, and numeracy. We thank you for entrusting us with her care. We are confident that your daughter will continue to develop with increasing strides as she progresses through the nursery.
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Review from J M (Mother of Child) published on 23 March 2023
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Reply from Sophie, Manager at Orchard House Nursery
Thank you so much for sharing your positive experience with us! We are so happy to hear that your little one is receiving such wonderful care in our nursery. It is our highest priority to provide flexible, supportive and effective communication so that your child can grow and develop. We are so proud of the level of care we provide, and it's wonderful that you have noticed. We cannot wait to introduce your daughter to the yummy, freshly cooked food we serve each day when she has completed her weaning journey. Thank you for your kind words, and we look forward to continuing to provide the best care for your child.
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Review from Annabel H (Mother of Child) published on 20 March 2023
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Reply from Sophie, Manager at Orchard House Nursery
Thank you for your thoughful review. It is both a joy and a privilege for us all to watch children arrive happy and excited about their day ahead. At Orchard House, we believe that we should form a strong partnership with parents, and our regular program of home learning activity books helps parents to understand and join in with the activities that their child has been participating in during their time at nursery.
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Review from Kerry R (Mother of Child) published on 7 June 2021
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Review from Jasmine H (Mother of Child) published on 24 May 2021
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Reply from Sophie, Manager at Orchard House Nursery
Thank you for your lovely feedback. We are always thrilled to hear how excited children are to attend Orchard House. Your daughter is always eager to learn everything we have to teach her and quickly absorbs lessons. We are confident that these skills will help her excel in her educational development as well as life's journey.
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Review from Angela S (Mother of Child) published on 14 October 2020
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Reply from SC, Owner at Orchard House Nursery
Thank you for such a lovely review. It gives us great pleasure to welcome the children into nursery. Our team are pleased that you find the daily hand over useful and enjoy reading about the fun activities your daughter has taken part in throughout her day at Orchard House.
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Review from Grace D (Mother of Child) published on 10 July 2019
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Review from M F (Father of Child) published on 20 February 2018
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I would highly recommend
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Review from Katie F (Mother of Child) published on 20 February 2018
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It has been a joy and comfort to see him running into the front door and flourish, knowing that his day has been filled with fun activities and yummy
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Review from Georgina F (Mother of Child) published on 13 February 2018
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Review from Leah B (Mother of Child) published on 13 February 2018
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Review from Emma R (Mother of Child) published on 6 February 2018
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Review from Elizabeth W (Grandmother of Child) published on 5 February 2018
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The Review Score of 10 (9.992) out of 10 for Orchard House Nursery is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.992 for Orchard House Nursery is calculated as follows: ( (117 Excellents x 5) + (1 Goods x 4) ) ÷ 118 Ratings = 4.992
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Orchard House Nursery is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 number of registered child places is 8, which has been reached with 10 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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