Kids Planet Cheadle Stoke

38 Charles Street, Cheadle, Stoke-on-Trent ST10 1ED
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9.8 48 Reviews
  • Kids Planet Cheadle Stoke, Stoke-on-Trent
Kids Planet Cheadle Stoke, Staffordshire, has a highly qualified and experienced team and lots going on to ensure each child in their care receives the best care possible.

The nursery is suitable for children up to 11 years old and provides weekly forest school, sports coaching, boogie beats and much more.

The nursery offers a safe and secure environment, open Monday to Friday 7.30am to 5.30pm 52 weeks of the year.

Care Provided by Kids Planet Cheadle Stoke

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Melissa Johnson (Nursery Manager)
  • Number of Childcare Staff
  • 18
  • Total Places for Children
  • 78
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-17:30
    Tuesday 07:30-17:30
    Wednesday 07:30-17:30
    Thursday 07:30-17:30
    Friday 07:30-17:30
  • When Closed
  • Bank Holidays

Funding & Fees Guide for Kids Planet Cheadle Stoke

  • Various funding accepted (15 and 30 hours). We offer, Sibling discount, NHS discount, Tax Free Childcare. Rates vary by location/nursery setting.
    Please get in touch with the nursery for our most up to date fees and availability.


Kids Planet Cheadle Stoke Reviews (48)

Total of 48, showing 21-40
9.8

Kids Planet Cheadle Stoke has a Review Score of 9.8 (9.845) out of 10, based on 26 reviews in the last 2 years. Over all time Kids Planet Cheadle Stoke has 48 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has just graduated from Kids Planet Cheadle.
Since she has been at the setting she has come on leaps and bounds. She has excelled in many areas which is purely down to the dedication of the staff supporting and encouraging her each day.
We are so lucky to have such a setting in our town,
they go above and beyond each day. Providing lots of activities and outings which are always varied.
I have recommended this setting to my family and friends with confidence and my youngest daughter will without a doubt be attending Kids Planet.

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Overall Experience  Overall Experience 5.0 out of 5

This is an absolutely fantastic nursery. My daughter is so happy here. All of the staff are kind, caring and thoughtful, with a great knowledge of my child’s needs. She has a great relationship with her keyworker and I am always fully updated throughout the day on the app of her activities, with a thorough
handover at the end of the day. We have a lovely relationship with all of the staff and it is such a warm environment, where we always feel welcome. The activities are always varied and they get to spend lots of time outside in the updated play areas. The setting is always clean and tidy, with lots of age-appropriate facilities throughout. We have had numerous health issues with our daughter and the staff have always shown great care and understanding with interest shown in her progress and how they can help us. I cannot recommend Kids Planet Cheadle Stoke highly enough, the staff are their biggest asset, but the setting is perfect as well.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely little nursery. My son has come on leaps and bounds since he started here last year. He has made tons of friends and absolutely adores his key worker. In particular, the graduation event that the staff set up for the children and parents was absolutely fantastic. The way the children all walked
in separately to their own song whilst their key worker read out a paragraph about them was such a lovely touch. The hoodies that were gifted to the children were also lovely. Everything about it was just brilliant. Such a good day to make each child feel special and each parent feel proud. Thank you to you all for being so very caring and supportive to my son. I will never be able to thank you enough.

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Overall Experience  Overall Experience 5.0 out of 5

Kids Planet Cheadle Stoke is the most amazing nursery and I couldn’t recommend it enough! All of the staff are so attentive and caring, they go above and beyond to provide the most outstanding care. The activities that they provide throughout the day, both indoors and outdoors, are fantastic. I love
looking at them on the app when I receive regular moments. Since my granddaughter has been attending her development has really blossomed, her speech is really developing and her social skills have vastly improved, this is down to all of the amazing staff. Thank you for everything that you do! Simply amazing.

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Overall Experience  Overall Experience 1.0 out of 5

I have used this nursery for all 6 of my children. During 2019-2021, Poppins couldn’t do enough for us as a family and I was very happy with the care provided. Unfortunately, things have progressively gone downhill since the family-run nursery was taken over by Kids Planet (KP).
Upon registering our
twin girls to start nursery, I was shocked that we had to pay quite a large fee for the settling-in sessions. This gets dressed up with free gifts, but they’re not worth it. We spent £100 for our daughters to “settle in” even though KP couldn’t accommodate settling sessions close enough to their start date!
We had issues with our girls on the food. It clearly wasn’t agreeing with them and we spent a number of weeks with the nursery trying to pinpoint the problem. Eventually, we sent the girls with packed lunches which they refused to use! They have refused to compromise or provide a solution at all.
Haven’t even had a chance to mention the bullying of staff either as this review is capped!

Reply from Holly Brassington, Nursery Manager at Kids Planet Cheadle Stoke

I’m very sorry to see that the ongoing support and solutions that we’ve already offered have resulted in a negative review. After our recent discussions, both myself and the Area Manager have taken your feedback seriously as part of our complaints procedure and have tried on several occasions to explain the outcomes and alternatives offered in response to your specific requests. If you wish to discuss this further please feel free to contact us.


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Overall Experience  Overall Experience 5.0 out of 5

Absolutely fabulous nursery. Every single staff member is amazing. Can't do enough for children and parents. The facilities are great. I didn't want to put my child into childcare due to concerns they wouldn't be treated well but I am extremely grateful to the staff treating my child as their own, with
love and compassion.

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Overall Experience  Overall Experience 5.0 out of 5

Following our recent transfer to Kids Planet Cheadle Stoke, we have seen nothing other than gold-standard child care and family support which is second to none.
Our little boy is settling in well and the staff are working in partnership with us as a family to draw up plans to enhance his development.
The setting has extensive knowledge of special educational needs and the company itself has a very exclusive service in relation to having special educational needs professionals working across the whole of the company. We have had the opportunity to discuss our needs and have already (during the induction process) been made aware of the approach that will be taken to care for our son.
I cannot express in a few words just how much of a difference that Kids Planet has already made to us as a family.
We thank them so much!

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Overall Experience  Overall Experience 5.0 out of 5

Kids planet is a great nursery.
It's a lovely environment and all the staff are really friendly.
The updates we get on the app are also very regular and reassuring when away from our little one.
We wouldn't hesitate to recommend.

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Overall Experience  Overall Experience 5.0 out of 5

The nusery have been brilliant in helping my little girl transition from The baby room to the toddler room, over a period of time so that she feels comfortable.
She enjoys the activities that are available and has made lots of lovely friends.

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Overall Experience  Overall Experience 5.0 out of 5

I think the nursery is brilliant, the staff are always very friendly and happy! I couldn’t wish for anything more for my children.
The meals are always healthy and my children always come home very happy.

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Overall Experience  Overall Experience 5.0 out of 5

All my children have loved this nursery and so have I!
Everyone is very friendly, professional and approachable and they make the children feel at ease within the setting.
The rooms are bright and inviting with lots of activities available.
The food is really good, fresh and cooked on site by the
nicest lady!
I would highly recommend this nursery to my family and friends.

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Overall Experience  Overall Experience 5.0 out of 5

All the staff put on a great graduation ceremony for the preschool children, it was really lovely so thank you! Will be sad to be seeing my son leave Kids Planet Cheadle, he’s settled in really well and has come on leaps and bounds since starting, especially in the pre-school room.

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Overall Experience  Overall Experience 5.0 out of 5

Can not fault the staff and also can not fault my child’s experience. The nursery go above and beyond and we are extremely grateful that our child is developing so well. It is reassuring to know that we can leave our child and know he will be happy.

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Overall Experience  Overall Experience 5.0 out of 5

We wanted to thank each and every member of staff for looking after both our children over the last few years. Our son has especially enjoyed his time with you, and always looked forward to coming in and spending time with you and his friends. He’s a confident, polite and caring little boy and we have
you to thank for a lot of that, as he spent much of his time with you. You’ve always done fantastic things for the children but I can’t thank you enough for what you’ve done to celebrate their graduation, everything has been perfect and it’s so thoughtful of you all, and I’ll never forget such special memories.

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Overall Experience  Overall Experience 5.0 out of 5

My little girl has been going to the baby room for a few months now and it's safe to safe that she absolutely loves it. I was quite apprehensive at first when signing her up at such a young age, but the whole process was brilliant and put us all at ease. I love the updates on the app, with the pictures
and meals.


My child has come on so much after spending time with the team in the baby room, we love the different ways that they keep her entertained and help her develop.


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Overall Experience  Overall Experience 5.0 out of 5

My child is extremely happy at the nursery. The staff go above and beyond to cater for the children's needs. All staff are approachable yet remain professional. I know exactly what my child is doing throughout the day through the app, which is fantastic. Well done, you are all fab!

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Overall Experience  Overall Experience 5.0 out of 5

Both of my children have attended this nursery. I was apprehensive when the nursery became part of the ‘Kids Planet’ chain, but I can honestly say that this change has had nothing but a positive impact.
The staff are as professional, caring and devoted as they’ve always been. Some new procedures have
been put in place, but again, these have only enhanced the running of the setting.
Activities during the day are varied and child focused. My son is always excited to tell me about the things that they’ve been doing. The building and outside areas are well maintained and again, have the children and their interests at their centre.
A wonderful nursery that I wouldn’t hesitate to recommend to family, friends or anyone that will listen really!

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Overall Experience  Overall Experience 5.0 out of 5

An amazing nursery that continues to provide fabulous care for both of my children who are in the setting. They are extremely knowledgeable and have helped both of my children with many life skills that they both need. I could not have wished for a better set of influences in their lives whilst I am
working. They love it here.

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Overall Experience  Overall Experience 5.0 out of 5

My son joined Kids Planet Cheadle Stoke at 9 months old. Having gone back to work earlier than expected I was nervous about losing the final 3 months of maternity with him. I looked at the top 3 rated nurseries in the area. Kids Planet Cheadle Stoke was miles ahead and due to Covid measures, I never
got to see the setting to make that decision. The manager answered all of my many questions and worries about food allergies and I felt so reassured that he would be happy and well looked after there.


Due to moving from the area, we've had to pull my son from the nursery after a year and it's been one of the hardest decisions to make.


My son bonded with his key worker immediately. Through the care, attention, development activities and sense of security provided by the team my son has developed to be a happy and confident little boy with language and other skills far surpassed anything that I could have imagined at this stage.


All I can say is thank you, I'm immensely grateful and so is my son!


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Overall Experience  Overall Experience 5.0 out of 5

The girls in the baby room are wonderful they were really good when we started. Great transition and eager to hear how he’s been before arriving. They are all so caring and want to make sure the babies are safe and settled.

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Current Review Score: 9.8 (9.845)

Overview of Review Score

The Review Score of 9.8 (9.845) out of 10 for Kids Planet Cheadle Stoke is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.845 for Kids Planet Cheadle Stoke is calculated as follows: ( (287 Excellents x 5) + (10 Goods x 4) + (7 Satisfactorys x 3) + (6 Very Poors x 1) ) ÷ 310 Ratings = 4.845

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kids Planet Cheadle Stoke is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 number of registered child places is 15.6, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

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Melissa Johnson

Job Title: Nursery Manager

Melissa Johnson is Nursery Manager. I have worked at Cheadle Stoke nursery for 11 years I’m a level 3 qualified in early years I have a particular interest in outdoors and the udeskole approach.