Partou Smileys Day Nursery & Pre-school

Stafford General Hospital, Weston Road, Stafford ST16 3SA
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9.6 23 Reviews
  • Partou Smileys Day Nursery & Pre-school, Stafford
Partou Smileys Day Nursery & Pre-school is based at Stafford General Hospital.

With lots of outdoor space, the nursery gives children inspiring, supportive trained staff, has age-appropriate resources and offers the chance to thrive and develop at children's own pace.

Children are encouraged to learn through their senses and explore their physical environments. There are specific outdoor areas for each age group to enjoy in all weathers.

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Care Provided by Partou Smileys Day Nursery & Pre-school

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Natalie Harris (Manager)
  • Number of Childcare Staff
  • 15
  • Total Places for Children
  • 103
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays
  • Parking

  • 1.   Drive into the entrance of the county hospital, Weston road, Stafford.
    2.   On arrival, look towards the right and you will see an entrance to a car park operated by barriers.
    3.   Press the buzzer to gain entrance, inform the security team on the intercom that you are visiting Smileys Nursery, you will then be let through.
    4.   You will then see their building, in front of the nursery there is allocated parking spaces for the nursery where you can park. Please do not use other spaces which are designated to the hospital as you may be fined.


Partou Smileys Day Nursery & Pre-school Reviews (23)

Total of 23, showing 1-20
9.6

Partou Smileys Day Nursery & Pre-school has a Review Score of 9.6 (9.614) out of 10, based on 20 reviews in the last 2 years. Over all time Partou Smileys Day Nursery & Pre-school has 23 reviews.

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Review from Sophie O (Mother of Child) published on 19 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Smileys for 4 months now and I couldn't be happier with the setting. She settled well and she has made strong bonds with the staff and leaders of the nursery. I feel confident that she is being well cared for by a group of staff who are experienced and who genuinely love
being around children. I receive in-depth daily feedback from the staff with lovely updates including photos of my child enjoying a wide range of activities.
Having previously used a different setting for my older child this nursery is worlds apart and I regret not having put my eldest here. The nursery is clean, well-organised and well-managed. Special thank yous to the manager who is approachable and so enthusiastic about her nursery and to the staff in baby room who have gone above and beyond to provide my child with a safe and loving environment.

Reply from Louise Walsh, Family Care Team at Partou Smileys Day Nursery & Pre-school

Thank you so much for the positive review. Please let us know if there is anything else we can do for you; we are more than happy to help.


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Review from H M (Mother of Child) published on 11 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They are the best and all the staff are excellent. Smile staff and also very helpful. My princess is just 8 months but she loves all the staff and they take care of her. I feel so relaxed when I'm at work because I know she is in safe hands and a safe environment. The nursery is very clean all the time.
I will recommend Partou Smileys to everyone I know.

Reply from Erin Lowe, Manager at Partou Smileys Day Nursery & Pre-school

Thank you so much for the positive review. Please let us know if there is anything else we can do for you; we are more than happy to help!


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Review from H D (Mother of Child) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A great nursery, the change of management has immensely improved the dynamic of the nursery. The staff are consistent, kind and caring. I feel comfortable when I leave my child in the care of Smileys.

Reply from Erin Lowe, Manager at Partou Smileys Day Nursery & Pre-school

Thank you so much for the positive review. Please let us know if there is anything else we can do for you; we are more than happy to help!


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Review from Sian M (Mother of Child) published on 1 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My child seems to be getting along really well at nursery and is loving it. The staff are really lovely and welcoming.

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Review from Thomas W (Father of Child) published on 28 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been impressed by all the positive changes lately. The nursery looks very clean and appears to be a good place for children to thrive. The staff are very caring and engage well with my child. Overall, I'm very happy with Smiley's and feel my child is well cared for.

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Review from Kerry F (Mother of Child) published on 28 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My child really enjoys the nursery. The girls are brilliant and have been great with her allergy. Nursery is much better since refurb.

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Review from Sophie E (Mother of Child) published on 28 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy started here in September. He was a little unsettled at first, which was to be expected, but the girls in the baby room really made him feel welcome and helped him settle in really well. Would highly recommend this nursery. He now really enjoys coming and loves playing with all the toys
and his friends.

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Review from C B (Mother of Child) published on 28 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Smileys is a great nursery and I noticed my son has come on loads since he started with his speech. Staff are all friendly and great with helping my son when he has been overwhelmed.

Reply from Lynn Gorman, Marketing at Partou Smileys Day Nursery & Pre-school

Thank you so much for your high rating! We always strive to provide top-quality service to every family, and are pleased to hear that you are enjoying your experience here at Smileys Stafford Nursery!


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Review from J B (Father of Child) published on 23 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son seems to love it, and all the staff are great and super friendly. Great nursery.

Reply from Leah Hannon, Reviews Team at Partou Smileys Day Nursery & Pre-school

Thank you for taking the time to leave a review for us at Smileys Stafford Nursery. We're happy we could meet your expectations!
Thank you, and have a fantastic day!


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Review from J H (Mother of Child) published on 21 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son is really happy at Smileys and has come on really well. We had concerns regarding the food changes but they were dealt with really well.

Reply from Leah Hannon, Reviews Team at Partou Smileys Day Nursery & Pre-school

Thank you for taking the time to leave a review for us at Smileys Stafford Nursery. We're happy we can meet your expectations!
We are always more than happy to assist you if anything else comes up. Take care!


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Review from Hannah F (Mother of Child) published on 21 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son only started beginning of September and he absolutely loves it and we have had no issues.

Reply from Leah Hannon, Reviews Team at Partou Smileys Day Nursery & Pre-school

Thank you so much for the positive review!
Our team strives to deliver an excellent experience, and are glad you have found this to be the case. If you have further needs or questions, please reach out!


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Review from Laura H (Mother of Child) published on 21 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel very happy with bringing my son into the nursery, the girls in the baby room are always very smiley and he is always excited to come, I have no concerns and feel that I am always listened to.

Reply from Leah Hannon, Reviews Team at Partou Smileys Day Nursery & Pre-school

Thank you so much for the positive review!
Thank you, and have a fantastic day!


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Review from V C (Father of Child) published on 10 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to start by saying that Smileys helped my daughter to develop and integrate. All the staff are very nice, helpful and respectful, and I would like to thank every single one for looking after my child! Thank you very much!

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Review from Ameta G (Mother of Child) published on 10 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been enjoying his stay at the nursery. I regularly receive feedback from his teachers about how his day has been, which is really helpful. My son seems to be getting on really well with his nursery staff and even talks about them while he is at home, eg my teacher did this it that, which
is really funny sometimes. I feel my son is really looked after at this nursery.

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Review from Yasmin H (Mother of Child) published on 10 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are very happy with the care provided here, improvements have shown, and my daughter is very happy attending.

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Review from Laura S (Mother of Child) published on 10 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really happy with our experience so far. It was really hard for me to leave my child, but the girls have really helped me, as well as my child.
My child has settled in really well, thanks to the staff.

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Review from K E (Mother of Child) published on 7 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My child is really settled in the big room. She loves the new toys and set up of the room. She loves the staff, and they always let us know she has had a fantastic day.

Reply from Leah Hannon, Marketing at Partou Smileys Day Nursery & Pre-school

Thank you for taking the time to review our Nursery. We are all very excited about the range of new resources that are being delivered at the moment. These will certainly help support children's learning and development and give them more opportunities to learn through play.


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Review from Constantin T (Father of Child) published on 7 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional, and all the staff are great. My daughter's been with them since she was nine months old, and she's developed very much only because she has the greatest staff looking after her. Thank you so much.

Reply from Leah Hannon, Marketing at Partou Smileys Day Nursery & Pre-school

Thank you, Constantin, for your positive review. Our staff are a credit to the nursery and are always pushing themselves to be the best educators for the children.


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Review from Katie M (Mother of Child) published on 28 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel the staff at Smileys are working really hard. They have been so supportive with potty training. The activities they do every day really help with development. The food is always enjoyed. I would like to thank the tweenie room for their care and for being so enthusiastic. It's so reassuring knowing
my child is left in a safe, caring, fun environment.

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Review from Gareth O (Father of Child) published on 30 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

We have had a very disappointing experience with Smileys in Stafford. We have found them to be unreliable causing a lot of stress to find replacement child care. We have had dates confirmed and then cancelled by Smileys.
They tell me this is because of a change of management but the current managers
have confirmed dates not knowing if they can provide the dates then leaving us having to take time off work. There is no excuse for this poor planning by the new managers. If you are looking for a nursery and reading this I would urge you to look at another nursery and keep away from Smileys. They might sort themselves out in the future but at the moment they are not fit to be open.

Reply from Leah Hannon, Senior Management at Partou Smileys Day Nursery & Pre-school

We are disappointed to hear of your experience at Smileys Stafford. The Early Years sector, in general, is experiencing qualified staff shortages and Smileys Stafford is not immune to this. Nursery managers have a duty to maintain statutory staffing levels at all times. Therefore we have had to make some very difficult decisions regarding the availability of places for children at our nursery.


Providing the very best nursery experience to the children in our care is our priority and we are sorry we could not help by offering you the days you needed from your ad-hoc session requests.


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Current Review Score: 9.6 (9.614)

Overview of Review Score

The Review Score of 9.6 (9.614) out of 10 for Partou Smileys Day Nursery & Pre-school is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.692 for Partou Smileys Day Nursery & Pre-school is calculated as follows: ( (203 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 240 Ratings = 4.692

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.922 Points relating to the number of positive Reviews for Partou Smileys Day Nursery & Pre-school is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 103 number of registered child places is 20.6. 19 Positive Reviews ÷ 20.6 = 0.922

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

Becky

Becky Wetwood

Job Title: Nursery Manager

Joined: 2023

I have over ten years’ experience of working with children within a childcare setting. I started my career within childcare as a student, I then continued to work my way up. Once qualified I became a Room Leader and then progressed to a Deputy Manager and now a Manager.


Myself and the team work extremely hard to ensure we provide a safe and happy environment where the children within our care can explore and learn, enabling them to develop and flourish.

We look forward to welcoming you to Smileys Stafford.


Rebecca

Rebecca Wetwood

Job Title: Nursery Manager

Joined: 2023

I have been working with children since 2013. I started as a student in a nursery setting where I qualified and then pursued my career. I have been a Room Leader, Deputy Manager and now I am a Nursery Manager.


We look forward to welcoming you to Smileys Stafford.


Frequently Asked Questions about Partou Smileys Day Nursery & Pre-school

What is the Age Range of Children that Partou Smileys Day Nursery & Pre-school accepts?

Partou Smileys Day Nursery & Pre-school accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Partou Smileys Day Nursery & Pre-school Open?

Partou Smileys Day Nursery & Pre-school is open: Monday 08:00-18:00, Tuesday 08:00-18:00, Wednesday 08:00-18:00, Thursday 08:00-18:00, Friday 08:00-18:00.

How many Children does Partou Smileys Day Nursery & Pre-school have capacity for?

Partou Smileys Day Nursery & Pre-school has capacity for a total of 103 Children.

How far is Partou Smileys Day Nursery & Pre-school to the centre of Stafford?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Partou Smileys Day Nursery & Pre-school to verify any information. View our terms and conditions. Partou Smileys Day Nursery & Pre-school has a Platinum Service – more info.