Southlands Kindergarten

15 Southlands Avenue, Wolstanton, Newcastle-under-Lyme ST5 8BZ
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Top 20 award
10 85 Reviews
  • Southlands Kindergarten, Newcastle-under-Lyme
Southlands Nurseries provide 1st class Childcare over 2 amazing settings in Newcastle-under-Lyme.

The nurseries aim to nurture inquisitive minds for bright futures in a home from home environment.

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Care Provided by Southlands Kindergarten

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Julie Tretheway (Owner)
  • Number of Childcare Staff
  • 16
  • Total Places for Children
  • 29
  • Age Range
    • from 2 years 0 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:45-17:45
    Tuesday 07:45-17:45
    Wednesday 07:45-17:45
    Thursday 07:45-17:45
    Friday 07:45-17:45
  • When Closed
  • Bank Holidays, 1 week Easter, Christmas & August

Southlands Kindergarten Reviews (85)

Total of 85, showing 61-80
10

Southlands Kindergarten has a Review Score of 10 (9.982) out of 10, based on 14 reviews in the last 2 years. Over all time Southlands Kindergarten has 85 reviews.

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Review from Sophie C (Mother of Child) published on 13 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Southlands is a fabulous nursery. I viewed a lot of nurseries and Southlands was always my number one choice. I recommend this nursery to everybody. I know that when I drop my little boy off here that he is going to be very safe and very happy. I know he will have a brilliant day, as the amazing staff
plan, lots of fun-filled days whether out on the nurseries own minibus or at the creche. I couldn't wish for better staff to look after my child and I certainly couldn't find a better nursery.

Reply from Julie Tretheway at Southlands Kindergarten

That makes us very proud, thank you so much for the lovely review!


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Review from Vicky T (Mother of Child) published on 6 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Southlands is an outstanding nursery in every sense of the word. I have had two children attend but it is my son who currently attends who has really shown the care, attention, dedication and all round brilliant-ness of the staff. My son has speech and developmental delay. I was apprehensive about him
starting nursery, knowing that his behaviour would be a challenge. Within two weeks, not only was he happy there but thriving, and relevant referrals had been made by staff to support him (and us). Staff go above and beyond, every day to ensure that he is happy, nurtured and learning. I’ll never be able to thank them enough.

Reply from Julie Tretheway at Southlands Kindergarten

Thank you so much for writing this review and it does demonstrate that we strive to give opportunities and a home from home environment for all children.


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Review from L M (Mother of Child) published on 2 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery at Southlands (both creche and kindergarten) has provided our daughter with the best care we could have wished for. The staff are warm, friendly and have a good rapport with the children and parents. The facilities are excellent and we are so pleased that our daughter has been able to participate
in swimming session and rhythm time. Our expectations of the nursery have been exceeded.

Reply from Julie Tretheway at Southlands Kindergarten

All of the positive reviews are shared with the staff who appreciate the feedback and recognition for all of their hard work, so thank you for taking time to acknowledge what they do (including our regular Spanish and Rythm time teachers who are fabulous!)


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Review from Chris S (Father of Child) published on 24 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child has used both the nursery and kindergarten at Southlands. Everything about both buildings/setups is perfect. It was important to us as parents that our daughter was put into a loving, caring and learning environment where she was encouraged to be herself and for the whole time she was there,
that is what she got exactly that. On top of this the staff are amazing in terms of organising the children, monitoring progression, dealing with every day 3-4 year old ups and downs and the large array of home-cooked, healthy meals (with plenty offerings of seconds if needed!) all carried out by staff who are just amazing with all of the kids. Sports days, dress-up days, visits, Christmas visits, Christmas plays (which always played on my heartstrings), garden centres, helping with the garden, Spanish lessons, music and exercise based activities - everything Southlands has done has helped shaped the little girl she is today and we are forever thankful for this. Wish I could write more!

Reply from Julie Tretheway at Southlands Kindergarten

Thank you for your review which captures such a lot that we offer for our children in terms of activities but most of all a loving and caring environment. We are so pleased that your child has been happy here and we appreciate your time to give wonderful feedback.


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Review from Rebecca H (Mother of Child) published on 18 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery, I can tell my daughter loves it. Lovely ladies that really care, lots of activities for the babies and children. Overall really pleased with the service and so happy that my daughter has settled so well into nursery.

Reply from Julie Tretheway at Southlands Kindergarten

Hi, thank you so much for taking the time to complete the review. The positive feedback is always shared with the ladies who provide the day to day, care for the children along with the various activities that they provide.


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Review from Ellen M (Mother of Child) published on 20 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Southlands Nursery is a wonderful learning environment for my 3-year-old. The space is clean, bright and organised. The atmosphere is friendly and warm and the food is well cooked, nutritious and plentiful. The staff are the best asset the kindergarten has. They are fun, friendly and involving. The
highest praise is that I have to pretend to be them when playing with my daughter. I couldn't be happier with our choice of nursery. My daughter has come on developmentally since starting and is happy when she is there.

Reply from Julie Tretheway at Southlands Kindergarten

Thank you for your review that is beautifully written and a lovely acknowledgement to the passionate, caring and creative staff.


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Review from Nicola B (Mother of Child) published on 12 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has recently moved from creche to kindergarden and the transition has been very smooth. He has settled in really well and it is great how this has been done gradually and with the comfort of familiar faces. He is really enjoying Spanish, swimming, and sports and making new friends. He is always
happy and excited to arrive and has lots to tell us at the end of his day. He also eats lots of the yummy food provided!

Reply from Julie Tretheway at Southlands Kindergarten

Thank you for your review and we do put in a great deal of time to ensure the transition works well for children and parents when they move from creche to Kindergarten and I am pleased that your child is still enjoying the lovely food and many activities that keep all of the children so busy!


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Review from Mel W (Mother of Child) published on 3 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose Southlands Nurseries after getting such a warm and friendly feel when looking around to decide on a nursery.
Since my little boy has started he has been so happy there which has made my return to work so much easier.
The staff are so welcoming and I have complete trust in them looking after
my little boy.
He has so much fun there.
I couldn't recommend the nursery more.

Reply from Julie Tretheway at Southlands Kindergarten

It is lovely that you had a warm welcome as we hope that we work with parents and get to know them as well as the children. Thank you for your review!


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Review from Amelia (Mother of Child) published on 2 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic nursery with friendly and kind staff. My child loves going in every day, she is so happy there and has developed so much as she is always doing something fun, exciting or new. They do so much with them and offer the children wonderful experiences that they wouldn’t get elsewhere.

Reply from Julie Tretheway at Southlands Kindergarten

Thank you, we are so pleased that your Daughter is enjoying and benefiting from our various activities and opportunities. We really appreciate your feedback.


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Review from Laura W (Mother of Child) published on 12 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy has settled so well into Southlands thanks to the wonderful care and attention he has received from the outstanding staff. Every single member of staff knows my child's name and they all make a fuss of him each morning. Excellent communication between staff and parents. I always feel fully
informed about my sons day when I collect him. Southlands is outstanding in every way.

Reply from Julie Tretheway at Southlands Kindergarten

Thank you, communication is so important so that feedback is really helpful. Thank you.


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Review from Lorna D (Mother of Child) published on 12 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There are 10 years between my two children and the majority of the staff have stayed the same in that time. The quality of care is excellent. The children go out on trips most days, regularly go swimming and have opportunities to mix with older children within the nursery. This is all included in the
price. I love this nursery and my child has come on so much from coming here. I recommend it to all my friends.

Reply from Julie Tretheway at Southlands Kindergarten

Thank you for the lovely words, which demonstrate that we try hard to provide value for money for all parents!


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Review from Emma B (Mother of Child) published on 30 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Southlands Nurseries offer fantastic care and facilities. Our children have thrived since being here. The staff are always enthusiastic, approachable and are always there to help or offer advice when needed. We consider ourselves to be very lucky to have such an outstanding provider on our doorstep!
Could
not recommend this nursery enough!

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Review from Patrick M (Father of Child) published on 28 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It gives both myself and my wife great pleasure to review the nursery both our children have attended over the past 7 years (collectively). We can honestly say there has not been a single day when our child has not wanted to attend and more often than not rarely wanted to leave. The nursery has more
than fulfilled our expectation from creche through to Kindergarten and will leave both ourselves and children with many memories. Our eldest constantly asks whether she can call to visit to say hello to the staff which speaks volumes for the caring and supportive structure that is evident from the moment you step foot out of your car and into the Creche/Kindergarten. Gardening club, Spanish lessons, swimming lessons, trips to the park, strawberry picking, Farm yard visits to name but a few. The journey has been thoroughly enjoyable and both our children have and will miss the day to day activities and family friendly staff. We wish everyone involved every success in their future. Thank you.

Reply from Julie Tretheway at Southlands Kindergarten

Well, what can we say?! Thank you for the kind words and it is lovely getting to know our families but this makes the saying goodbye even harder. We believe we provide a small but important start in life that will carry the children forward. Thank you for recognising this, it means a lot and we will miss you!


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Review from Caitlin G (Mother of Child) published on 17 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son attends what I think is the best nursery around, he gets home cooked lovely food that he munches down when I can’t get him to eat I don’t worry I know he will eat the next day at nursery.
The staff are always very friendly, they always have time to chat and answer any questions we have.
The
nursery has lots of relevant toys and are all very up to date and clean.
My son has attended since he was 9 months old, and I have always felt he was safe and happy. I wouldn’t have him anywhere else.
The manager is very helpful and accommodating.
My son has come on leaps and bounds and learns so much more than what I could do with him.
I feel very blessed that my son has a place at such a wonderful nursery.

Reply from Julie Tretheway at Southlands Kindergarten

Thank you so much for your review, it is true that the children have beautiful food and we are constantly trying to improve resources and it is nice that this is recognised.


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Review from V R (Grandmother of Child) published on 19 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Southlands is a lovely, homely nursery. Staff are very friendly and accommodating, nothing is too much trouble. I have my youngest grandson here and have had two other grandchildren here in the past. The children were always happy to go into nursery and sometimes reluctant to go home. That says a lot
from a child's point of view. They have a lot of fun and enjoy the many activities on offer, including frequent visits to different places.

Reply from Julie Tretheway, Nursery Owner at Southlands Kindergarten

That is really nice to have a grandparents perspective and your review reflects the care over a number of years too, so thank you again for your time to complete this.


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Review from Tom C (Father of Child) published on 1 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A genuinely loving and caring environment which is helping in the physical and mental development of our son. He is always happy after attending his days and shows real affection to the staff there.

Reply from Julie Tretheway, Nursery Owner at Southlands Kindergarten

We are so pleased that your son is happy with us at the Kindergarten. Many thanks for taking time to feedback to us.


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Review from Leanne K (Mother of Child) published on 20 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has been at the nursery since he just turned 3 years old. He is a sensitive boy, so adjusting has been a challenge but the Southlands staff have been so supportive and have helped him settle. He loves it there and is always happy when I pick him up.


They do so much with the children; it's

a very rich and nurturing environment. It is so great there, that we chose to keep him there until he starts in reception at school, instead of sending him to more formal preschool.

Reply from Julie Tretheway, Nursery Owner at Southlands Kindergarten

Thank you for taking the time to complete such a lovely review. We feel that we offer so much for all different personalities and the staff take pride in helping children to grow in confidence and enjoy their start in nursery life, ready for school. It is great to have this recognised. Many Thanks


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Review from Deborah H (Mother of Child) published on 10 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had two children attend Southlands, one - two years ago and my youngest child currently. I have total peace of mind whenever I leave my son there, he is always happy and full of himself when I return and this was always the case with my first child also. The staff are supportive, genuinely caring
towards children in their care and have years of experience to help them in dealing with children and to also reassure you as a parent when necessary. There is a great variety of activities throughout each day including trips out and about. My son swims with the nursery each week, enjoys gardening club, music and craft sessions in addition to the work undertaken to enable him to recognise letters and sounds. All staff are very approachable, professional and have good senses of humour! I am kept really well informed of his development. They make good use of social media, which means I can see what my son has been taking part in during the day, which is lovely!

Reply from Julie Tretheway, Nursery Owner at Southlands Kindergarten

What a lovely review, thank you so much. It is nice to have recognition for the variety of activities that we provide and also your relationship with staff; a sense of humour always helps!


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Review from Deborah N (Mother of Child) published on 21 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous, excellent, caring and dedicated. I like the fact that they retain the staff for long periods of time- which speaks volumes.

Reply from Julie Tretheway, Nursery Owner at Southlands Kindergarten

Thank you so much for your review. We have just changed our outdoor space at creche and are waiting for new equipment too, so hopefully, the children will enjoy the latest update!


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Review from Bobby C (Mother of Child) published on 4 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, very happy with the service and comfortable leaving our child with the lovely girls.


Facilities are of top standard.


Reply from Lee Tretheway, Nursery Owner at Southlands Kindergarten

Thank you for the lovely review. If there are any areas for improvement at all we are happy for feedback.


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Current Review Score: 10.0 (9.982)

Overview of Review Score

The Review Score of 10 (9.982) out of 10 for Southlands Kindergarten is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.982 for Southlands Kindergarten is calculated as follows: ( (165 Excellents x 5) + (3 Goods x 4) ) ÷ 168 Ratings = 4.982

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Southlands Kindergarten is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 number of registered child places is 5.8, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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