Footsteps Lichfield Road Nursery & Pre-School

130 Lichfield Road, Tamworth B79 7SE
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9.8 131 Reviews
  • Footsteps Lichfield Road Nursery & Pre-School, Tamworth
Footsteps Lichfield Road Day Nursery & Pre-School, rated Good by Ofsted (January 2022), provides a safe and stimulating environment which enables children under the age of five to enjoy play-led learning and developing.

There is a large outdoor play area that is accessible for all ages to inspire and promote children’s curiosity and provide practical experiences of nature.

Footsteps staff have been highly trained and are dedicated to providing opportunities for children to continually grow and develop as individuals.

Care Provided by Footsteps Lichfield Road Nursery & Pre-School

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Natasha Tivnan (Manager)
  • Number of Childcare Staff
  • 30
  • Total Places for Children
  • 96
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays

Funding & Fees Guide for Footsteps Lichfield Road Nursery & Pre-School

  • Nursery fees are dependent on the age of your child and your specific childcare requirements. Funding options are available, including the government’s 30 hours funded childcare, for working families with 3-4-year-old children and we also accept the Government Tax Free Childcare Scheme and childcare vouchers.


    To request pricing and availability, please call us or visit our website.


  • Parking
  • The nursery has on-site parking for easy drop off/pick up.


Footsteps Lichfield Road Nursery & Pre-School Reviews (131)

Total of 131, showing 21-40
9.8

Footsteps Lichfield Road Nursery & Pre-School has a Review Score of 9.8 (9.829) out of 10, based on 42 reviews in the last 2 years. Over all time Footsteps Lichfield Road Nursery & Pre-School has 131 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been attending Footsteps Lichfield Road Nursery & Pre-School for quite a while now and so have experienced most rooms! All of the staff at the nursery are so friendly and welcoming. All rooms have bought his development on massively and he has enjoyed being a part of them.
My son is currently
in 'Rising 3's' and I am so happy with the care my son receives. The staff are all genuinely happy to see my son and are very welcoming each morning. They not only care for our children but us, as a family, as a whole. The support they have provided for not only my son but for me as well has been amazing!
I couldn't have chosen a better nursery for my son. We are extremely pleased with the setting as a whole. (Including management and staff).

Reply from Natashan Tivnan, Nursery Manager at Footsteps Lichfield Road Nursery & Pre-School

Thank you for your lovely review! We are delighted to hear that you find the nursery to be warm and welcoming.


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Overall Experience  Overall Experience 5.0 out of 5

Really happy with the nursery. My littlen has settled in well, and I feel happy leaving him at the nursery. The staff are knowledgeable and friendly; they seem to have good relationships with the children. The activities are creative and varied. Overall, very happy.

Reply from Natashan Tivnan, Nursery Manager at Footsteps Lichfield Road Nursery & Pre-School

Thank you for your lovely review! We are delighted to hear that you find the nursery to be warm and welcoming.


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Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly and approachable and clearly care about the children in their care. There is a good range of activities available, and feedback in the form of daily diaries and verbal handovers is detailed and thorough. Our child has a strong bond with their key worker, but all the staff are familiar
with them, including knowing them by name and greeting them in the mornings when passing. Our child has had a wonderful experience since starting, and we are incredibly grateful and appreciative of the work that all the staff do.

Reply from Natashan Tivnan, Nursery Manager at Footsteps Lichfield Road Nursery & Pre-School

Thank you for your lovely review! We are delighted to hear that you find the nursery to be warm and welcoming. We also appreciate the confidence you have in our team.


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Overall Experience  Overall Experience 4.0 out of 5

I would like to receive more information about my child's development and more pictures.
But it's more than perfect how you treat my daughter and how she feels.
Thank you a lot!
Have a nice day and fun!

Reply from Sid, Senior Marketing Executive at Footsteps Lichfield Road Nursery & Pre-School

Thank you for your review, which is important to us, and we appreciate your feedback, please do contact us at feedback@familyfirstnurseries.com so we can discuss concerns.


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Overall Experience  Overall Experience 5.0 out of 5

A really warm and welcoming nursery, the staff I have been in contact with are the most kind and friendly people. They have looked after my daughter and are very genuine people who are really invested in looking after my daughter and want the best for her.
I only have experience with the baby room
staff but I’m very confident when my daughter moves through the nursery she will have the exact same amazing experience with the other staff.

Reply from Sid, Senior Marketing Executive at Footsteps Lichfield Road Nursery & Pre-School

Thank you for your lovely review! We are delighted to hear that you find the nursery to be warm and welcoming. We also appreciate the confidence you have in our team for when your daughter moves through the nursery.


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Overall Experience  Overall Experience 5.0 out of 5

I have been very happy with the activities space and care provided for my daughter and would happily recommend the nursery to a family or friend.
I have used childminding care previously and have found that though private nursery is more expensive, it is worth the extra cost for the level of care
and stability.

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Overall Experience  Overall Experience 4.0 out of 5

My little one has attended this nursery since July 2022. She loves nursery, her friends and teachers. Her speech and confidence is amazing to see for such a little person.
She often comes out messy and looking like she’s had a busy and fun day!

Reply from Natasha Tivnan, Manager at Footsteps Lichfield Road Nursery & Pre-School

Thank you for your review, we are glad your daughter is having a good experience and enjoying her time at nursery.


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Overall Experience  Overall Experience 5.0 out of 5

The nursery is amazing, offers so much and has lots of activities really happy with it. My son loves it there, always has a smile on his face when arriving, talks about it when he’s at home, loves all the staff and has made so many friends.

Reply from Natasha Tivnan, Manager at Footsteps Lichfield Road Nursery & Pre-School

Thank you for your kind words, we are glad you and your son are having a good experience with us.


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Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with the standard of care provided at Footsteps.
Staff are knowledgeable in child development and plan activities to aid child development.
I am confident that my daughter is well cared for when she is at nursery.
I really love receiving updates via the app; it helps being separated
from my baby a lot easier if I can see that she is enjoying her time at nursery.
I find the staff very nurturing towards my daughter, and they are attentive to her needs.

Reply from Natasha Tivnan, Manager at Footsteps Lichfield Road Nursery & Pre-School

Thank you for your review. We are happy you are having a great experience with us and your daughter is enjoying nursery.


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Overall Experience  Overall Experience 5.0 out of 5

Really friendly staff who helped our daughter settle in and continue to help on bad days! Lots of different activities and always really useful handover information at the end of the day. Useful app and good communication.

Reply from Natalie Hunt, Head of Marketing at Footsteps Lichfield Road Nursery & Pre-School

Thank you for your lovely feedback! We're delighted to hear that the team has been able to help your daughter feel comfortable and settled. It's great to know that our communication methods, including the app, are helpful for you.


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Overall Experience  Overall Experience 5.0 out of 5

My child is always eager to get to nursery and barely glances back at me when I drop her off. A sure sign that she loves it there. Caring staff and a wide range of activities accelerate my child's growth and development.

Reply from Natasha Tivnan, Manager at Footsteps Lichfield Road Nursery & Pre-School

Thanks for your review; we are pleased you are having a good experience with us.


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Overall Experience  Overall Experience 4.0 out of 5

The key workers are excellent. The nursery is looking tired in places. Emails sent to management with no response back which is unacceptable. The policy of requiring the child to be at home for loose nappies is ridiculous especially when we know it is teething and doctors have confirmed this. Absence
cost us £400 alone this month.

Reply from Natasha Tivnan, Manager at Footsteps Lichfield Road Nursery & Pre-School

Thank you for your reply we appreciate your feedback, we will be in touch shortly to look into this for you.


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Overall Experience  Overall Experience 5.0 out of 5

My child is in the baby room at the nursery. She loves attending and is always smiley when she attends. The staff are lovely! Caring and her key worker is always updating us and sending nice pictures home. Thanks so much for looking after her. I feel reassured leaving her in your care.

Reply from Natasha Tivnan, Manager at Footsteps Lichfield Road Nursery & Pre-School

Thank you for your feedback, we are glad your daughter is having a lovely experience with us.


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Overall Experience  Overall Experience 5.0 out of 5

We are very happy with Lichfield Road Nursery, the staff are amazing and really care about the children. They are easy to talk too and our daughter loves going. She loves the food that is provided and loves all the activities they do, unfortunately with her only doing one day she does miss out on some
exciting activities but on the day she is in they do do a lot with her.

Reply from Natasha Tivnan, Manager at Footsteps Lichfield Road Nursery & Pre-School

Thank you for your review, we are glad you and your little girl are having a lovely experience with us.


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Overall Experience  Overall Experience 5.0 out of 5

Great. Child has developed well. Staff seem to really care about child and have a genuine bond. Information is clearly communicated. Food given is varied and nutritious. Like the stuff that comes home with her.

Reply from Natasha Tivnan, Manager at Footsteps Lichfield Road Nursery & Pre-School

Thank you for your review, we are pleased you and your daughter are having a lovely experience with us.


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Overall Experience  Overall Experience 5.0 out of 5

All staff always incredibly helpful and will go above and beyond to support child. My child has recently moved rooms and they helped to settle her in smoothly. A very big thank you to all members of the team at Footsteps Lichfield Road Nursery & Pre-School.

Reply from Natasha Tivnan, Manager at Footsteps Lichfield Road Nursery & Pre-School

Thank you for your review and kind words, we are glad your having a lovely experience with us.


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Overall Experience  Overall Experience 5.0 out of 5

My grandson has been attending this nursery for a couple of months now. Seeing him so happy and smiling when he comes out is lovely to see. The staff within the room are friendly, approachable and nothing is ever too much to ask. They offer a variety of activities including forest school; my grandson
adores the outdoor time and is full of stories about his time in forest school.

Reply from Natasha Tivnan, Manager at Footsteps Lichfield Road Nursery & Pre-School

Thank you for your review, we are happy you are having a good experience with us at Footsteps.


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Overall Experience  Overall Experience 5.0 out of 5

Our baby settled in really well thanks to the help of her key worker. The first few sessions when we left her, she would get upset but the staff reassured us and gave us confidence she was in the best hands. If we were worried we could phone at any time. The room leader made us feel really welcome and
nothing was too much trouble. Any requests or changes eg dietary requirements have been made when asked. Our babies development has really come on since nursery and they have really helped get her into a good routine which suits our lifestyle and they give good guidance if we have looked for it. From the nursery workers to our key worker and the room leader they are very good at their jobs and are a credit to Footsteps Lichfield Road Nursery & Pre-School.

Reply from Natasha Tivnan, Manager at Footsteps Lichfield Road Nursery & Pre-School

Thank you for your review, we are happy you are having a good experience with us at Footsteps.


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Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care the baby room has given our son since he started. He is very happy to be there and enjoys all the well planned activities the staff put on. The level of communication from the staff is excellent and they all look happy to be working there which gives me even more confidence
that they are providing a wonderful environment for the children in their care. I love the regular themed activities and receiving photos of what my son has been up to.

Reply from Natasha Tivnan, Manager at Footsteps Lichfield Road Nursery & Pre-School

Thank you for your review, we are happy you are having a good experience with us at Footsteps.


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Overall Experience  Overall Experience 5.0 out of 5

The baby room is wonderful; so enthusiastic and caring towards my little one. He has settled in so well and is really enjoying his time at nursery - this credit to the staff. Daily updates of his happy little face are really reassuring.

Reply from Natasha Tivnan, Manager at Footsteps Lichfield Road Nursery & Pre-School

Thank you for your review, we are happy you are having a good experience with us at Footsteps.


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Current Review Score: 9.8 (9.829)

Overview of Review Score

The Review Score of 9.8 (9.829) out of 10 for Footsteps Lichfield Road Nursery & Pre-School is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 42 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.829 for Footsteps Lichfield Road Nursery & Pre-School is calculated as follows: ( (428 Excellents x 5) + (62 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 502 Ratings = 4.829

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Footsteps Lichfield Road Nursery & Pre-School is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 96 number of registered child places is 19.2, which has been reached with 40 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (5)

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Meet the Team (2)

Natasha

Natasha Tivnan

Job Title: Nursery Manager

Joined: 2017

Hello, my name is Natasha, and I began my career in childcare in 2005. I have been a Nursery Manager since 2012 and joined Footsteps in July 2017.


Through my extensive experience working in my Early Years, I have gained a wealth of knowledge, offering care and education to young children of all ages.


I hold a Diploma in childcare and education.


I have always felt passionate about working with children, watching them grow, and gaining their own identity and independence as they spend their early years with us.


My vision is to create a home-from-home experience to enable our children to feel safe and secure and have a fun-filled day, every day while in our setting.


Bethan

Bethan Roach

Job Title: Deputy Manager

Joined: 2021

Hello, my name is Bethan, I joined Footsteps in February 2021 and am the Deputy Manager here at Lichfield Road,


I am qualified in childcare and development.


I have always been passionate about supporting children to grow, develop and excel at nursery, giving them the opportunities and experiences to prepare them for their future and be ready for school.


Our nursery builds an environment that enables the children to grow with confidence, build friendships with other children, and help them to have experiences that they may not be able to have at home. Our fantastic team ensure that children have a fun day and full learning experiences every day, through our stimulating and engaging activities.