Nurtured @ Packmoor

Silverstone Crescent, Packmoor, Stoke-on-Trent ST6 6XP
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9.9 63 Reviews
  • Nurtured @ Packmoor, Stoke-on-Trent
Nurtured @ Packmoor staff are fully committed to providing a ‘home from home’ environment for children to enjoy. The setting welcomes children from 3 months to 5 years old and aims to provide all children with high-quality care in a warm, safe and friendly environment with a variety of stimulating resources.

The nursery has an enclosed garden with safety flooring and a variety of age-appropriate outdoor resources. The nursery also has a CCTV system installed throughout the premises.

The staff follow the 'early years foundation' stage framework to support early learning experiences, and this is backed up with lots of practical hands-on activities for children in all age groups.

However, they are about more than just covering the curriculum; it’s about teaching children to share experiences and building confidence.

Staff hold appropriate early years qualifications which give children the care and inspiration needed to thrive in a rich and fun learning environment.

The nursery cook prepares freshly cooked meals on the premises daily. Individual dietary needs are also catered for.

All staff are trained in paediatric first aid, food hygiene, safeguarding, manual handling as well as plenty of other ongoing training to support the delivery of the 'early years foundation stage'. This ensures that parents have peace of mind when leaving children in the nursery. The nursery also participates in the 'Stoke speaks out', communication and language screening program.

The nursery has strong partnerships with parents and staff keep parents updated about each child's day on a daily basis.

Funded places are available for 2, 3 and 4 year old’s.

Abacus will provide all children with the opportunity to make friends and gain the confidence to make the move up into the first year at school and beyond.

Care Provided by Nurtured @ Packmoor

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Danielle Harwood (Manager)
  • Number of Childcare Staff
  • 17
  • Total Places for Children
  • 50
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00
  • When Closed
  • Bank Holidays and Christmas
  • Parking
  • They have a car park directly outside of the nursery building for parents to park whilst dropping off and picking up children.


Total of 63, showing 1-20
9.9

Nurtured @ Packmoor has a Review Score of 9.9 (9.886) out of 10, based on 17 reviews in the last 2 years. Over all time Nurtured @ Packmoor has 63 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

I am so happy with this nursery, I have sent both of my children. The staff are so friendly and caring towards the children. And a special mention to their SENDCO who is a credit to the Nurtured@Packmoor team.
Another mention is for the manager, who is so approachable and supportive. I am a firm believer
that a manager thats positive creates a happy work force which radiates on through the children.

Reply from Danielle Harwood, Nursery manager at Nurtured @ Packmoor

Thank you so much for your kind review it is so lovely to read! We are so glad you are happy with the service we provide and how you recognise how the team goes above and beyond. We look forward to sharing this with the team and share your support.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter is due to start in a couple weeks, from my first enquiry email, this nursery has been very efficient and welcoming.


The viewing session was well ran and provided me with lots of information about the schedule, types of activities and food. I feel confident that my daughter will be well

looked after and will love it here!


Thanks to all the staff so far for making this experience so easy!


Reply from Danielle Harwood, Nursery manager at Nurtured @ Packmoor

Thank you so much for your kind review it is so lovely to read! We are so glad you are feeling happy with the support and service we provide for your future start. We can't wait to watch your child flourish and grow during their Nurtured journey.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter really enjoys coming to nursery to see her friends and members of staff. She has learnt so much there and I know I can leave her there knowing her needs will be met and she will be cared for lovingly. The staff are always happy to talk to me regarding any queries or just in general. Thoroughly
recommend!

Reply from Danielle Harwood, Nursery manager at Nurtured @ Packmoor

Thank you so much for your kind review it is so lovely to read! We are so glad you are happy with the service we provide, we will look at the photo provision for you as part of our you say we do scheme.


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Overall Experience  Overall Experience 5.0 out of 5

My child has been attending Nutured at Packmoor since November 2023. She loves coming into nursery and she has lovely bonds with all the staff and it has been great to see how much she has come on since doing so.

Reply from Danielle Harwood, Nursery manager at Nurtured @ Packmoor

Thank you so much for your kind review it is so lovely to read! We are so glad you are happy with the service we provide.


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Overall Experience  Overall Experience 5.0 out of 5

Nurtured @ Packmoor have been very accommodating for us as parents and working.
They always keep in contact and are quick to respond to any messages we do send requiring information and seeing how our daughter is.


Our daughter absolutely loves going to nursery and the staff are her favourite.


Reply from Danielle Harwood, Nursery manager at Nurtured @ Packmoor

Thank you so much for your kind review it is so lovely to read! We are so glad you are happy with the service we provide.


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Overall Experience  Overall Experience 4.0 out of 5

Lovely staff lovely rooms, nice and welcoming on arrival.. nice big outside space for the kids.. would love to see more photos.. and also nice food variety and alternative choices!
Massive improvement!

Reply from Danielle Harwood, Nursery manager at Nurtured @ Packmoor

Thank you so much for your kind review it is so lovely to read! We are so glad you are happy with the service we provide, we will look at the photo provision for you as part of our you say we do scheme.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter attends Nurtured @ Packmoor and has since May 2024. Staff have been fantastic. Myself and my husband are extremely happy with the level of care my daughter receives and are so proud of my daughter's development since attending Nurtured.

Reply from Elizabeth Kemsley, Area Manager at Nurtured @ Packmoor

Thank you so much for your kind review, we are so glad you are happy with the service we provide, we look forward to sharing this with the team. Thank you again!


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Overall Experience  Overall Experience 5.0 out of 5

My 3-year-old daughter has been attending for almost a year now. My daughter is a SEN child, the SENco and setting have been brilliant with her. They understand her extra needs and make provisions for her such as a sensory area and a quiet place for her to go when she needs to regulate, but most importantly
allow her to be herself. They work well with other professionals who my child is in regular contact with and will advocate for her needs if needed.

Reply from Elizabeth Kemsley, Area Manager at Nurtured @ Packmoor

Thank you so much for your kind review it is so lovely to read! We are so glad you are happy with the service we provide and how you recognise how the team goes above and beyond, we look forward to sharing this with the team, thank you again!


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Overall Experience  Overall Experience 5.0 out of 5

My little girl has been attending Abacus since February 2024. She absolutely loves it there and has formed a lovely relationship with the staff. There are so many activities done with the children and the meals are brilliant and varied. The staff are fantastic, nothing is too much trouble and they're
always really pleasant. The app is also updated frequently throughout the day so I get to see how my little one is getting on.

Reply from Elizabeth Kemsley, Area Manager at Nurtured @ Packmoor

Thank you so much for taking the time to leave such a lovely review. We are so pleased you are happy with the service and care provided at the site. The staff will love to hear your comments which we will feedback with them, thanks again!


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Overall Experience  Overall Experience 5.0 out of 5

Great nursery, easy to park, staff always welcoming, and fab handovers, so much patience with myself at handover times. My daughter has really progressed through nursery and loved spending time with the staff and friends at Abacus. No complaints from me. The nursery has been through a tough time this
year which didn't affect me or my daughter, but I believe with the particular member of staff stepping into the manager role, and the staff working together, it has taken a turn for the best! The new manager is a fantastic manager. Thank you to all the staff at Abacus for making my daughter's experience of nursery good and looking after her from such a young age.

Reply from Elizabeth Kemsley, Area Manager at Nurtured @ Packmoor

Thank you for your lovely review, it is really appreciated!


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Overall Experience  Overall Experience 5.0 out of 5

Would 100% recommend Abacus Day Nursery to anyone my little boy had the best time, made lots of wonderful memories, and also made lots of new friends. The nursery itself is fantastic but the staff are even better.

Reply from Elizabeth Kemsley, Area Manager at Nurtured @ Packmoor

Thank you for your lovely review, it is really appreciated!


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Overall Experience  Overall Experience 5.0 out of 5

You know your child is going to a friendly, fun environment when they race to the door each morning excited to go. Our son's speech, development, and confidence have flourished since he attended Abacus and that is all down to the staff's wonderful manner and care. The staff draw on your child's likes
and hobbies to support their development and they always have a smile on their face. It's a lovely setting for any child to attend!

Reply from Elizabeth Kemsley, Area Manager at Nurtured @ Packmoor

Thank you for your lovely review, it is really appreciated!


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Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been at Abacus now for just over 2 years, in this time she has grown so much, her confidence during drop-offs (she runs through to her room with such excitement) she sometimes doesn't want to leave (which I'm putting down to her having far too much fun).
She is so happy with all of
the activities she does, all the messy things she adores and is always coming home with creations from the day.
I can't thank the staff enough for helping shape her ready for school, in particular all of those who have been involved with her directly through the rooms.
I am sad knowing her time with you is coming to an end but she will have the memories you helped create forever.

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Overall Experience  Overall Experience 5.0 out of 5

I just want to say a huge thank you to every member of staff at Abacus. Our little boy's experience of his first-ever setting has been the best we could have hoped for and it is all down to the incredible staff.
I was so anxious about him starting this journey but even through the challenging times
of him getting upset I always felt so reassured that he was in the best hands. He now goes in with a big smile on his face and enjoys every moment of his time there. A special mention to the ladies in the stars room who have been nothing but exceptional. I honestly can't thank you enough and would recommend Abacus to anyone!

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended this nursery for close to 2 years now, we have always been happy with her care, in particular as she has a medical condition. The curriculum itself and activities provided have improved massively over the past 6 months and our daughter is showing great progress. All the staff
are friendly and professional. My second child will be joining shortly and we look forward to many more years with Abacus.
The current management goes above and beyond to ensure the whole nursery is run to the best standard and that the parents and children are happy. Thank you so much for your hard work and care.

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Overall Experience  Overall Experience 5.0 out of 5

Our boy has been going to Abacus for 18 months now, this has been the best decision we have made. His vocabulary and social skills have improved no end. He enjoys going and drop-offs aren’t a big drama due to how safe secure and happy the team there have made him feel. The array of activities and time
invested into the children is a credit to the nursery and the staff who provide and work with the children daily. Communication from the office is spot on. If we decide to have another child, Abacus will be top of our list of nurseries to go.

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Overall Experience  Overall Experience 5.0 out of 5

I would like to say a big thank you to all the staff at Abacus Nursery. My daughter has been attending for nearly a year now. The improvement in her speech and her ability to count is outstanding. She loves going, the staff are amazing always there to help out in areas where improvement is needed. I
would recommend Abacus to any parent.

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Overall Experience  Overall Experience 5.0 out of 5

Our son settled into the nursery quickly thanks to the friendly staff. He is becoming more independent and enjoying his time more each time he attends. We couldn't ask for a better nursery. Thank you, Abacus!

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Overall Experience  Overall Experience 5.0 out of 5

We travel from out of the area to bring our second child to Abacus after our experience with our first child attending was so wonderful. The staff at Abacus are caring and professional and have the children's best interests at heart. Over the past 4 years, we have been pleased to see continuous improvement
of the great facilities. Both of our children have enjoyed their time and Abacus and I highly recommend them.

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Overall Experience  Overall Experience 4.0 out of 5

My little girl likes coming to Abacus and has bonded well with the other children. I do however have to point out that standards seem to be dropping and the staff turnover is concerning in a nursery environment. It is a good nursery overall but I would like to see improvements as it could be better.

Reply from Tushi Popat, Owner at Nurtured @ Packmoor

Thank you for your review and feedback which we very much value. We are very happy that your daughter enjoys coming to Abacus. With regards to the staff turnover, this is due to approximately 25% of our staff team taking maternity leave in a very short period of time with only one member of staff leaving for a career change. This has meant that we have a number of new staff members join our team who have settled into the nursery very well.


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Current Review Score: 9.9 (9.886)

Overview of Review Score

The Review Score of 9.9 (9.886) out of 10 for Nurtured @ Packmoor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.886 for Nurtured @ Packmoor is calculated as follows: ( (182 Excellents x 5) + (17 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 202 Ratings = 4.886

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Nurtured @ Packmoor is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 number of registered child places is 10, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Danielle

Danielle Harwood

Job Title: Nursery Manager

Danielle is currently acting manger at the site, she has worked at the nursery as Abacus for a couple of years before the nursery was taken over by Nurtured


Frequently Asked Questions about Nurtured @ Packmoor

What is the Age Range of Children that Nurtured @ Packmoor accepts?

Nurtured @ Packmoor accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Nurtured @ Packmoor Open?

Nurtured @ Packmoor is open: Monday 07:00-18:00, Tuesday 07:00-18:00, Wednesday 07:00-18:00, Thursday 07:00-18:00, Friday 07:00-18:00.

How many Children does Nurtured @ Packmoor have capacity for?

Nurtured @ Packmoor has capacity for a total of 50 Children.

How far is Nurtured @ Packmoor to the centre of Stoke-on-Trent?

4.1 mile(s) as the crow flies, distance by road may be significantly further.