Nurtured @ Chell

Biddulph Road, Chell, Stoke-on-Trent ST6 6SJ
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9.9 88 Reviews
  • Nurtured @ Chell, Stoke-on-Trent
Nurtured @ Chell is situated on Bidulph road, close to areas such as Packmoor and Tunstall.

The team pride themselves on their sustainable approach. Learning how to offer more kindness in the world, especially learning how doing good things for others can feel good. There is a special focus on wellbeing, learning how to understand big feelings and how to regulate them and learn how to build resilience. Their kindness begins with the little ones, but the same approach is offered to parents & the team too. The fully qualified team are incredibly supportive and they are passionate about building positive relationships. The fun starts in nursery, but there are some lovely green urban routes to explore, the children can enjoy nature at its best, during walks and forest school activities. The outdoor play area is small but mighty, housing a rowing boat, mud kitchen and bug hotel. They have library visits, amongst many other trips and a a wonderful selection extra curricular activities to choose from. They offer intergenerational care, singing, wood work and they love spending time with the older generation of Chell, reducing feelings of isolation and loneliness. Stay & play sessions are available for parents who don't attend the nursery, this allows for 'stay at home parents' to develop those all important early interactions, language development and social skills for little ones.

They would love for you to come and visit to see the friendly atmosphere first hand. The children are at the heart of everything. The team support each individual to discover their unique learning journey, enabling all children to reach their full potential.

Care Provided by Nurtured @ Chell

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Emma Belfield (Nursery Manager)
  • Number of Childcare Staff
  • 20
  • Total Places for Children
  • 90
  • Age Range
    • from 0 years 1 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for Nurtured @ Chell

  • £65.50 a day
    £302.50 a week
    £40.50 a half day


  • Please call for up to date prices and information - we have a number of sessions available


  • Parking
  • They have a car park you can use!


Total of 88, showing 21-40
9.9

Nurtured @ Chell has a Review Score of 9.9 (9.942) out of 10, based on 46 reviews in the last 2 years. Over all time Nurtured @ Chell has 88 reviews.

Overall Experience

  • 83
  • 5
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Overall Experience  Overall Experience 5.0 out of 5

Highly recommend this nursery! The staff are always easily approachable and update me regularly via the app, they also take special care to explain to each parent at pick up how their child has been throughout the day. The staff always listen to your concerns and will help in any way they can. The variety
of food for meals and snacks is great and also the activities throughout each day. My son has developed so many skills since attending.

Reply from Elizabeth Kemsley, Nursery Manager at Nurtured @ Chell

It is a pleasure to have you and your child at the setting, we love to hear you have had a great experience with us. Thank you for your kind review


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Overall Experience  Overall Experience 5.0 out of 5

This nursery has helped my daughter so much, she started in September 2023, she had lots of settling-in sessions to help her get to know the staff and her room.
All of the ladies are welcoming and always on hand to help with anything, my daughter does need additional support and everyone has been
really supportive in explaining everything step by step making it less stressful. Definitely recommend this nursery.

Reply from Elizabeth Kemsley, Nursery Manager at Nurtured @ Chell

Thank you so much for your kind review, we love to hear how happy you and your child are at the setting. It is a pleasure to have you and your child :) at the setting


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Overall Experience  Overall Experience 5.0 out of 5

Transitioning to a new nursery has been hard for my little boy, learning new faces and a new setting. But the staff have made it so easy. Plenty of settling-in sessions to ease him in, the staff have been lovely, and he formed a good bond with his new key worker so quickly!

Reply from Elizabeth Kemsley, Nursery Manager at Nurtured @ Chell

Thank you so much for your kind review, we love to hear how happy you and your child are at the setting and how well they have been able to settle at the nursery


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Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery with amazing staff. My child has come on leaps and bounds and looks forward to going every day. Lots of stimulation for the children as well as extra activities. This is by far the best nursery in the area.

Reply from Elizabeth Kemsley, Nursery Manager at Nurtured @ Chell

Thank you so much for your kind review, we love to hear how happy you and your child are at the setting. We really do appreciate all you taking the time to do the review!


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Overall Experience  Overall Experience 5.0 out of 5

Since my little boy started in January, he has come on so much. He was very unsettled to start with as he had only ever been with family members, his key worker worked really well with him, and he now has such a good bond with her. I would highly recommend this nursery.

Reply from Elizabeth Kemsley, Nursery Manager at Nurtured @ Chell

So a lovely review, Thank you so much, we love to hear how happy you and your child are at the setting. It is a pleasure to have you and your child at the setting


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Overall Experience  Overall Experience 5.0 out of 5

Brilliant nursery, with a lovely staff team. My daughter loves going to nursery now with no tears and all smiles. Very good price, very clean in and out. Very good contact with all staff.
Highly recommended.

Reply from Rebecca Casserly, Operations Director at Nurtured @ Chell

Thanks so much for your lovely feedback, we always appreciate parents taking the time to share their experience with us.


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Overall Experience  Overall Experience 5.0 out of 5

Amazing nursery, always looking after our son, always communicative when needed. Our son absolutely loves the nursery, even though he’s upset after leaving mum and dad.
He has great relationships with key workers and always says bye individually before leaving! Thank you.

Reply from Elizabeth Kemsley, Nursery Manager at Nurtured @ Chell

Thank you so much for your lovely review, we love to hear when parents and children are happy with our service


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Overall Experience  Overall Experience 5.0 out of 5

My little boy started Nurtured in Chell in March. The staff are lovely and welcoming and helped with 15-hour funding application. Everything was sorted quickly and efficiently and my little boy was booked in for taster sessions, he settled in very quickly with no upset (he didn’t want to leave) and
was able to start the fully funded sessions the following week. The app they use is brilliant and keeps you fully updated with your child’s progress and other news that’s happening within the setting. I feel confident when leaving my little boy that he is well taken care of and happy and would recommend using the nursery to anyone looking for childcare.

Reply from Elizabeth Kemsley, Nursery Manager at Nurtured @ Chell

We love to hear how happy you and your child are at the setting. Thank you for your review we really appreciate it very much!


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Overall Experience  Overall Experience 5.0 out of 5

I enrolled my son in September 2023, some of my older children came to this nursery so I was already familiar with the friendly staff. They knew that I had never enrolled any of my children as young as I did my youngest and knew how anxious I was. They were so reassuring and supportive, not just for
my child but myself also. My child soon settled in their nursery, his knowledge and development is absolutely fantastic, thanks to the team. They will always go above and beyond where they can for their children and the parents. If I could give more stars to rate I would! Well done!

Reply from Elizabeth Kemsley, Nursery Manager at Nurtured @ Chell

It is a pleasure to have you and your child at the setting, we love to hear you have had a great experience with us. Thank you for your kind review


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Overall Experience  Overall Experience 5.0 out of 5

A great place for my son, where I know he will be looked after. As a mum with panic disorder is hard to trust people with my son, but from the first day visiting the nursery they have made it easy for me and given me the assurance I needed. My little boy is happy having new friends to play with and
I'm happy for the support the nursery provides to us, the security and happy with the daily updates to.

Reply from Elizabeth Kemsley, Nursery Manager at Nurtured @ Chell

It is a pleasure to have you and your child at the setting, we love to hear you have had a great experience with us. Thank you for your kind review


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Overall Experience  Overall Experience 5.0 out of 5

My boys are starting the nursery next month and so far I’m very happy with everything that has been done for us. The staff are lovely they are always happy to help you with anything. I can’t wait for the boys to start.

Reply from Elizabeth Kemsley, Nursery Manager at Nurtured @ Chell

Thank you for your kind review, we cant wait for you little ones to start with us!


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Overall Experience  Overall Experience 5.0 out of 5

Great nursery.
My son has attended since he was six months old. And although now five and at school, he still returns every school holiday for the holiday club.
He has always loved attending.
Throughout his years there, he has moved through each room and enjoyed them all equally.
The staff and
management team are amazing.

Reply from Elizabeth Kemsley, Nursery Manager at Nurtured @ Chell

Thank you for such a lovely review, we are very glad you are happy with our service!


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Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend this nursery - I think it's amazing. The staff are really friendly and welcoming and always very approachable. Always easy to reach via phone or by messages on the app. I get regular updates on my child's progress and activities. After every day I get told what they've eaten
and what they've been up to. My boy loves going, and I never worry how he's going to be during the day. He used to hate his old nursery, so to see him go here and come home with the biggest smile on his face. The staff are brilliant with him always regular, always smiling, always happy. The meals they have are brilliant, like a home away from home - my boys always have seconds. The settings are just like home, and they have lots of activities and things set up - they play with everything from dinosaurs to dolls to dress up. The extracurricular activities are also brilliant, like a cooking class, gardening, forest school and woodwork, and soon they are putting on language class. Definitely recommend it to others.

Reply from Elizabeth Kemsley, Nursery Manager at Nurtured @ Chell

Thank you for such a lovely review, we are very glad you are happy with our service and all of the additional things we offer!


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Nurtured since November when she was nine months old, and I am nothing but impressed with everything from the staff, and the food to how great her development is coming along. I feel like she is way ahead of where she should be for a 1-year-old, and I do feel that is all
thanks to Nurtured.
The staff keep me updated throughout the day and are always on hand for any questions or queries we have. My daughter is nothing but happy to go to nursery, her face lights up as soon as I get her out of the car, and some days she doesn't even want to leave by clinging to her keyworker!
All in all, this is a great nursery. Thank you for making me feel better about being at work and not at home with my little girl, as I know she is in great hands!

Reply from Elizabeth Kemsley, Nursery Manager at Nurtured @ Chell

Thank you for such a lovely review, we are very glad you are happy with our service!


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Overall Experience  Overall Experience 5.0 out of 5

Nurtured is an excellent nursery. They have always been very supportive, and I have never had a problem with them. My child is very happy and content here, and I would recommend it to family and friends 100%.

Reply from Elizabeth Kemsley, Nursery Manager at Nurtured @ Chell

Thank you for such a lovely review, we are very glad you are happy with our service and your child is so happy too!


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Overall Experience  Overall Experience 5.0 out of 5

An amazing nursery. My little boy has been attending since toddler and is now in pre-school. The staff keep me updated each day on how he has been and what he has done. The Senco has also been amazing in helping me get the support my child needs.

Reply from Elizabeth Kemsley, Nursery Manager at Nurtured @ Chell

Thank you for such a lovely review, we are very glad you are happy with our service, it is a pleasure to look after your little one!


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Overall Experience  Overall Experience 5.0 out of 5

Enrolling my son into a nursery was a daunting task as he was such a mummy’s boy! The nursery gave him plenty of settling-in sessions to make the transition easier! The staff are super friendly and have your child’s best interests. Since starting at the nursery, I have noticed my son is developing so
quickly! The offer for the extra curriculum is fab, and the yearly diary is really helpful! Thank you, baby room!

Reply from Elizabeth Kemsley, Nursery Manager at Nurtured @ Chell

Thank you so much for a lovely review; we love that you feel your child is happy during his time with us and that you are happy too - we will share this with the team!


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Overall Experience  Overall Experience 5.0 out of 5

Brilliant nursery, with a lovely staff team. My little lady had detachment issues, but she loves going to nursery now with no tears and all smiles. My eldest daughter used to come here too, this is why I have bought my baby now, as it was so good 10 years ago - 5 stars from me.

Reply from Elizabeth Kemsley, Nursery Manager at Nurtured @ Chell

Thank you for sharing your thoughts on our nursery; we strive to make the nursery the best place for children to learn and be cared for so well and love to hear when parents think we achieve this!


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Overall Experience  Overall Experience 5.0 out of 5

After being so attached to your very loving two-year-old it's a big transition for not only the child but the parent too. I can't thank the staff enough for the patience they have, my son struggled to settle at first within a month he has come on leaps and bounds within his confidence, I can't believe
how much he has come on I couldn't have done it without the support from the staff. I have thoroughly enjoyed watching my little flower blossom each day, he has learnt so much already, best decision I made sending him, lovely calm atmosphere.

Reply from Rebecca Casserly, Operations Director at Nurtured @ Chell

Thanks so much for taking the time to review us, and for your lovely feedback. We will share this with the team.


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Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend this nursery. The staff are really friendly and welcoming. I am always updated on the app what my child has eaten, how they've slept etc. Great communication. My child loves going and I have no worries when dropping off.

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Current Review Score: 9.9 (9.942)

Overview of Review Score

The Review Score of 9.9 (9.942) out of 10 for Nurtured @ Chell is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 46 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.942 for Nurtured @ Chell is calculated as follows: ( (519 Excellents x 5) + (26 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 548 Ratings = 4.942

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Nurtured @ Chell is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 number of registered child places is 18, which has been reached with 46 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (1)

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Meet the Team (1)

Emma

Emma Belfield

Job Title: Nursery Manager

Joined: 2010

Nursery manager at our Chell site - Emma started at the nursery in 2010 as an apprentice and has developed through all roles to become the manager.