Tiny Toez @ Westfield

Westfield Childrens Centre, Buccleuch Road, Stoke-on-Trent ST3 4RF
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9.9 198 Reviews
  • Tiny Toez @ Westfield, Stoke-on-Trent
Tiny Toez @ Westfield is an OUTSTANDING nursery as rated by OFSTED June 2023. The Westfield site is one of three Tiny Toez nurseries in Stoke-on-Trent, where the provider is well-respected for the quality of childcare and learning made available to children, while offering trusted and qualified professionals who respect both children and parents who use the service.

The nursery, conveniently located close to local schools, has a spacious interior and can welcome up to sixty-one children at a time, with a large outdoor play area and numerous resources and equipment.

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Care Provided by Tiny Toez @ Westfield

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Crystal Cuthbertson (Childcare Manager)
  • Number of Childcare Staff
  • 18
  • Total Places for Children
  • 61
  • Age Range
    • from 0 years 0 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays

Funding & Fees Guide for Tiny Toez @ Westfield

  • Full Week £325.00
    Full Day £65.00
    Half Day £40.00

  • Please visit our Website to download our current Prospectus

Tiny Toez @ Westfield Reviews (198)

Total of 198, showing 41-60
9.9

Tiny Toez @ Westfield has a Review Score of 9.9 (9.907) out of 10, based on 42 reviews in the last 2 years. Over all time Tiny Toez @ Westfield has 198 reviews.

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Review from Noreen H (Mother of Child) published on 23 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that the nursery has been brilliant since my son started. The staff are caring and very supportive, meeting individual needs. My son loves going in. The activities are very exciting and creative. They take into account parents' requirements. I especially love the activities and open days they
do for parents. As a mother, I feel I made the right choice.

Reply from Crystal Cuthbertson, Manager at Tiny Toez @ Westfield

Thank you for your wonderful comments, these will be shared with the team.


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Review from Smina S (Mother of Child) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Attended the Eid workshop that was held for Eid-Al-Fitr. An excellent idea and a great way to embrace culture and religion. Nice for the children to have recognition in the nursery setting. Lots of engagement and positive activity choices.

Reply from Crystal Cuthbertson, Manager at Tiny Toez @ Westfield

Thank you for your wonderful comments, these will be shared with the team.


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Review from S N (Mother of Child) published on 11 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely brilliant service, lots of support, friendly and really listen to all your (parents) needs. Very professional and cater to all your child's needs. Nice and secure, with lots of different children from all backgrounds so a brilliant atmosphere for any child. Could say a lot more about how
great the nursery and staff are, but you will have to come and see for yourself - 5 stars!

Reply from Crystal Cuthbertson, Manager at Tiny Toez @ Westfield

Thank you for your review! What lovely comments, thank you very much!


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Review from Joshua P (Father of Child) published on 9 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beyond expectations.
Friendly welcoming and a really warm environment. It's clear children come first.

Reply from Crystal Cuthbertson, Manager at Tiny Toez @ Westfield

Thank you for your review! We are pleased that we have exceeded your expectations!


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Review from Helen P (Mother of Child) published on 9 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend the nursery enough. They educate and nurture children brilliantly and have done an amazing job with both my boys.

Reply from Crystal Cuthbertson, Manager at Tiny Toez @ Westfield

Thank you for your review! Your lovely feedback is wonderful to receive!


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Review from Devon Y (Mother of Child) published on 9 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic nursery that focuses on my child individual development - both learning and personal.
They cater for everything, she has been here for two years from six months.
They also help me as a parent, I feel very comfortable asking for advice and working towards the same goal in the same way.

Reply from Crystal Cuthbertson, Manager at Tiny Toez @ Westfield

Thank you for your review! We are really pleased you as a family feel supported, we look forward to continuing our partnership!


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Review from A B (Mother of Child) published on 20 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with Tiny Toez nursery and all the team workers. It's the best - all the staff work hard with the children. My child is very happy with all the staff. She loves it so much and all she talks about is her teacher, so the best nursery.

Reply from Lisa jelf, Operational Manager at Tiny Toez @ Westfield

Thank you for your review! We are very pleased to hear your child talks about nursery at home also, and she is happy!


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Review from Neelam G (Mother of Child) published on 16 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with the nursery has been very good and excellent. I will recommend it to everyone. The staff have been working with my child's needs and have supported him with everything.

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Review from Farhat S (Mother of Child) published on 16 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love the nursery so much. It is the best nursery in the community.

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Review from Charlene M (Mother of Child) published on 15 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son absolutely loves coming to nursery. We have such a strong bond and leaving him for the day isn't easily done, but the staff make me feel completely at ease. I know he is given so much care and attention, it makes it so much easier.

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Review from M T (Father of Child) published on 2 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing team. My son loves attending and loves exploring the nursery with his friends and the staff. He learns so much from the staff, I know when the sad time comes for him to attend school he will be ready because of their help. Thank you for helping me to feel safe when leaving my child in your care.

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Review from Natalie R (Mother of Child) published on 26 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing nursery - my son settled in straight away. Lovely staff who are always going above and beyond for the children and parents there. Would highly recommend this nursery to others, as it offers a lot for the children.

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Review from Lucy R (Mother of Child) published on 26 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The nursery have helped my son grow from a shy baby to a confident, chatty and cheeky toddler who likes to explore whenever he can. The nursery is very good at meeting his individual needs and working with us at parents and other members of the community.

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Review from L S (Mother of Child) published on 24 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy to see how my daughters have evolved since they started attending nursery in July last year. The entire staff is very helpful and it is clear that my daughters like to attend the nursery, they like the activities and it's good to see them start to make some friends.
A big thank you
to all the staff at the Big Toez room.

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Review from Georgiana T (Mother of Child) published on 24 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place and staff! ? My daughter really enjoys going (I was scared at first of how she would settle in, but everything was very smooth thanks to the supportive staff).
I really like the attitude and energy of the staff, they are very nice and communicative, ready to help with any enquiry. I hope
they'll continue like this as it is very important to know your child is with someone friendly and the children are feeling safe there.
The nursery is neat, offers pleasant and educational activities, and keeps you updated through Eylog about important events and your child's development.

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Review from Jo D (Mother of Child) published on 19 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

After having to move my daughter from her previous nursery due to my needs not being listened to, it was lovely to be listened to at Tiny Toez. The staff are always friendly and chatty. Due to the pandemic, I can’t go in and see what she has done, but they provide me with observations. They are helping
her to develop and grow into a great person.

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Review from Natalie O (Mother of Child) published on 17 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really happy with the staff and activities for my son at this nursery. My son really enjoys going, and there is great communication between everyone. Feels like a family; there is always somebody available to speak through concerns or to offer support where needed.

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Review from Sobia K (Mother of Child) published on 17 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff and very supportive. The little one settled fairly quickly and enjoys going. Information is passed on efficiently about child and general information. Overall very happy with the nursery and would highly recommend it.

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Review from Saiqa B (Mother of Child) published on 17 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There can be no greater positive review than the fact I now have my third child in this nursery. Need I say more1


All of my children have loved going into the nursery, no dragging them out of bed or to get dressed etc. My middle child took a little while to settle into school as he missed everyone

at Tiny Toez so much! Love the staff and the progress my children make is amazing. My little one was delayed with his speech and has made a huge improvement since attending. Fabulous nursery!

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Review from Shazia B (Mother of Child) published on 17 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have seen a huge difference in my child's confidence and learning. The nursery is extremely friendly and informative updates and really support a child's learning. I have taken the decision to also send my younger child as the nursery gives me the confidence to send a baby due to their kind and caring
nature. My daughter settled very quickly; the staff are also very professional.

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Current Review Score: 9.9 (9.907)

Overview of Review Score

The Review Score of 9.9 (9.907) out of 10 for Tiny Toez @ Westfield is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 42 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.907 for Tiny Toez @ Westfield is calculated as follows: ( (468 Excellents x 5) + (27 Goods x 4) + (6 Satisfactorys x 3) + (2 Very Poors x 1) ) ÷ 503 Ratings = 4.907

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Tiny Toez @ Westfield is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 number of registered child places is 12.2, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (5)

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Meet the Team (1)

Lisa

Lisa Tinsley

Job Title: Deputy Childcare Manager

Joined: 2010

I have been at Tiny Toez at Westfield for 10+ years, I am the setting deputy manager, and I am also the pre-school room leader. I started the setting as an apprentice and have progressed my career throughout my time at the setting.


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