Busy Bees Derby Heatherton
Hollybrook Way, Heatherton Village, Littleover,
Derby
DE23 3TZ
Busy Bees Derby Heatherton has a Review Score of 8.1 (8.093) out of 10, based on 2 reviews in the last 2 years. Over all time Busy Bees Derby Heatherton has 44 reviews.
Review from Karen J (Mother of Child) published on 27 September 2018
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Overall Experience
5.0 out of 5
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Review from Nazra R (Mother of Child) published on 27 September 2018
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5.0 out of 5
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Review from Gareth C (Mother of Child) published on 27 September 2018
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4.0 out of 5
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Review from Himmat B (Father of Child) published on 27 September 2018
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5.0 out of 5
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Review from Donna C (Mother of Child) published on 27 September 2018
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5.0 out of 5
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Review from Joanne M (Mother of Child) published on 27 September 2018
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4.0 out of 5
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Review from Andrew B (Father of Child) published on 27 September 2018
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5.0 out of 5
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Review from K M (Mother of Child) published on 9 August 2018
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5.0 out of 5
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Review from Maria F (Mother of Child) published on 9 August 2018
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5.0 out of 5
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Review from Laura L (Mother of Child) published on 9 August 2018
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5.0 out of 5
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Review from U M (Father of Child) published on 9 August 2018
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4.0 out of 5
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Review from K L (Father of Child) published on 9 August 2018
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5.0 out of 5
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Review from Keiren K (Mother of Child) published on 22 November 2017
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4.0 out of 5
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Review from C T (Mother of Child) published on 16 October 2017
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4.0 out of 5
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Review from I N (Mother of Child) published on 27 September 2017
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4.0 out of 5
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Review from Natalie G (Mother of Child) published on 27 September 2017
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4.0 out of 5
I always appreciate the comprehensive feedback when I pick my daughter up.
I sometimes feel there is a shortage of staff in the morning.
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Review from Jag K (Mother of Child) published on 2 May 2017
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5.0 out of 5
However, after expressing my concern to the manager she has been amazing. She has listened and we worked in partnership to address the challenges.
She has been open to suggestions I have made and gone the extra mile to help settle my son.
The staff in the toddler room have worked with the manager and I too also think of ways to combat my son's anxiety related to nursery.
These methods have involved a lot of home/nursery working, photos, visits amongst using the strengths of staff.
My son is still not settled, but I wanted to take this opportunity to express how grateful I am for the input to date.
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Review from Susan R (Mother of Child) published on 21 December 2016
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5.0 out of 5
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Review from T L (Mother of Child) published on 21 December 2016
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4.0 out of 5
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Review from Mohammad I (Father of Child) published on 15 December 2016
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5.0 out of 5
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The Review Score of 8.1 (8.093) out of 10 for Busy Bees Derby Heatherton is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.2 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.875 for Busy Bees Derby Heatherton is calculated as follows: ( (21 Excellents x 5) + (3 Goods x 4) ) ÷ 24 Ratings = 4.875
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.218 Points relating to the number of positive Reviews for Busy Bees Derby Heatherton is based on 2 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 107 number of registered child places is 21.4. 2 Positive Reviews ÷ 21.4 = 0.093
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Recipient:
Busy Bees Nurseries Ltd
Date: Thursday 01 Mar 2018 More details
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Job Title: Centre Director
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