The Laurels Nursery School

1514 Melton Road, Queniborough, Leicester LE7 3FN
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9.8 100 Reviews
  • The Laurels Nursery School, Leicester
The Laurels Nursery School has a pleasant interior and excellent exterior play facilities, enabling a skilled staff to develop all key areas of early years learning. The nursery has its own sensory garden, as well as climbing equipment and a designated area for pre-school.

A friendly approach is taken at all times, while the curriculum is developed to be age-appropriate. Staff consider strong relationships with parents to be vital to the service's success and provide them with regular feedback.

Care Provided by The Laurels Nursery School

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Natasha Miller (Nursery Manager)
  • Number of Childcare Staff
  • 25
  • Total Places for Children
  • 80
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & Christmas to New Year

The Laurels Nursery School Reviews (100)

Total of 100, showing 1-20
9.8

The Laurels Nursery School has a Review Score of 9.8 (9.788) out of 10, based on 22 reviews in the last 2 years. Over all time The Laurels Nursery School has 100 reviews.

Overall Experience

  • 87
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Overall Experience  Overall Experience 5.0 out of 5

Both my children go to The Laurels in Queniborough. They both love it. The staff are so caring and always really enthusiastic. There are so many staff that have looked after my two, but especially 5 of them in particular. The garden is currently being refurbished, which does limit parking and outdoor
play, but looking forward to seeing it completed. If I ever have any worries or concerns about how my children are, the staff are really empathetic and always respond to my messages and phone calls quickly to reassure me.

Reply from Robyn Hattingh, Marketing Team Lead at The Laurels Nursery School

Thank you for your feedback on The Laurels Nursery School. We're so pleased that you are happy with the care and education your children are getting with us. We are dedicated to and passionate about providing outstanding childcare and education. Our hope is to improve your children's overall development through the garden refurb, we can't wait to see them enjoying the new space and all it has to offer. We hope you will love it too!


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Overall Experience  Overall Experience 5.0 out of 5

The level of care given to our little girl is fantastic. She recently made the transition to a new class and this was handled so well by all staff. She settled in quickly, thanks to the care of staff in both classes.

Reply from Charlotte Whyatt, Marketing and Communications Executive at The Laurels Nursery School

Hi, thank you for taking the time to leave a review. We strive to make the transition between rooms as smooth and seamless as possible, providing the support they need to feel happy, confident and secure in their environment.


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Overall Experience  Overall Experience 5.0 out of 5

Extremely happy, warm and caring staff. Really helped my child settle in even though it took her a few months. Always informed us of any concerns they have. Always were very positive and professional.
Would love it if trips out of nursery eg: farm visits etc.
More outdoor learning rather than just
playing outside eg: planting etc. It probs already happened but I've not come across it.

Reply from Charlotte Whyatt, Marketing and Communications Executive at The Laurels Nursery School

Thank you for taking the time to leave a review. Our kind, caring team work hard to ensure that the settling-in process is as seamless as possible, providing the right support children need to feel happy and confident at nursery.


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Overall Experience  Overall Experience 4.0 out of 5

General care of my child is great, my child enjoys attending nursery. The area I think the nursery could improve is the handover of the children at the end of the day. Some of the staff seem to give very minimal feedback. As a parent, what my child has been doing throughout the day is very important
to me. Just a brief overview of the main activities they have been doing would be really helpful in order to connect with my child at the end of the day. When I ask my child what they have been doing they always reply with ‘I Dont know’ (I'm sure many parents receive the same response). So if we know and can ask them more specific questions we can have more meaningful conversations with them about their day.

Reply from Charlotte Whyatt, Marketing and Communications Executive at The Laurels Nursery School

Thank you for taking the time to leave a review. It’s so great to hear that your little one is enjoying their time here! Our dedicated team strives to provide an informative, detailed handover at the end of each day to ensure families are kept up-to-date on their little one’s nursery journey.


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Overall Experience  Overall Experience 5.0 out of 5

Our child’s key workers have been so gentle and considerate with helping to settle in to the nursery. In only a few weeks, our child has gone from being upset most days, to thriving in his setting and exploring new activities.

Reply from Charlotte Whyatt, Marketing and Communications Executive at The Laurels Nursery School

Thank you for taking the time to leave a review. Our supportive, nurturing team strive to make the settling-in process as seamless as possible for both children and their families.


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Overall Experience  Overall Experience 5.0 out of 5

Couldn’t praise all the staff enough at The Laurels, they are all amazing with my 3-year-old and 6-month-old who both attend the setting. There are always different activities for the children and I believe they learn so much. The food choices especially at lunch time are brilliant and I always know
my fussy toddler is going to eat well. I recommend this nursery to many others.

Reply from Charlotte Whyatt, Marketing and Communications Executive at The Laurels Nursery School

Thank you for taking the time to leave a review. Our kind, caring and supportive team are so passionate about helping children thrive. Children enjoy a great variety of fun, engaging activities throughout the nursery day alongside tasty, nutritious meals freshly prepared by our qualified nursery chefs.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing with my son, they know his personality and what he does/does not like and accommodate this. He is always extremely happy when I pick him up and loves to tell me about his day. He starts full-time school this year and I will be so sad to see him leave the Laurels.

Reply from Charlotte Whyatt, Marketing and Communications Executive at The Laurels Nursery School

Thank you for taking the time to leave a review. Our kind, caring nursery team really take the time to get to know each individual child and build strong, supportive relationships.


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Overall Experience  Overall Experience 5.0 out of 5

My son has been at the Laurels for around 9 months and he absolutely loves it. His carers are the best, they're so friendly and attentive toward us all. I can see my son's confidence and development continuing to improve.

Reply from Charlotte Whyatt, Marketing and Communications Executive at The Laurels Nursery School

Thank you for taking the time to leave a review. It's fantastic to hear that your little one is loving his time here! Our warm, supportive team work hard to help children feel confident, happy and secure at nursery.


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Overall Experience  Overall Experience 5.0 out of 5

Really organised, genuinely lovely and empathetic staff who have helped our boy settle so well aged 2. A very family feel establishment. Very attentive with his food as he suffers from a food allergy and this was our biggest concern but we’ve had no accidents. Would love to see a more developed outdoor
space with mud kitchens and play equipment - I think there are plans for this. Otherwise, we are so happy and couldn’t recommend this lovely nursery enough.

Reply from Charlotte Whyatt, Marketing and Communications Executive at The Laurels Nursery School

Thank you for taking the time to leave a review. Our warm, nurturing and supportive nursery team strive to make the settling-in process as seamless as possible. They are incredibly attentive and vigilant with all allergies to ensure the nursery remains a safe, enjoyable place for all.


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Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery. My son has been going since he was 9 months (he is now 2 1/2) and the care has been second to none. Staff are attentive, we are kept really well up to date on what is going on (through the app) and the environment is a great space for the children to flourish.

Reply from Charlotte Whyatt, Marketing and Communications Executive at The Laurels Nursery School

Thank you for taking the time to leave a review. Our kind, caring team work hard to provide a supportive, nurturing environment in which children thrive. We strive to maintain informative, reliable communication with our families in order to build a strong partnership between nursery and home.


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Overall Experience  Overall Experience 5.0 out of 5

The Laurel is a great childcare setting. Our child has thrived since being there. He is always happy to be there and he has a great relationship with his carers. Highly recommend.

Reply from Charlotte Whyatt, Marketing and Communications Executive at The Laurels Nursery School

Thank you for taking the time to leave a review. It's so great to hear that your little one is thriving with us! Our kind, supportive team really take the time to build strong relationships with the children in their care.


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Overall Experience  Overall Experience 5.0 out of 5

Amazing nursery - all the girls are amazing. The rooms are so clean and our child has an amazing bond with all the girls who always accommodate him when he is unsure and slightly difficult.

Reply from Charlotte Whyatt, Marketing and Communications Executive at The Laurels Nursery School

Hi, thank you for taking the time to leave a review. Our friendly team really take the time to build strong, meaningful bonds with the children in their care and really take the time to ensure they feel happy, safe and supported whilst at nursery.


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Overall Experience  Overall Experience 5.0 out of 5

Fantastic care. We could not be more pleased with the all-around care. Our child started at only 5 months and staff were brilliant at tailoring her care to her needs.

Reply from Charlotte Whyatt, Marketing and Communications Executive at The Laurels Nursery School

Thank you for taking the time to leave a review. Our dedicated team are incredibly open and attentive to the individual needs of our children and their families, providing the right support they need to thrive.


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Overall Experience  Overall Experience 5.0 out of 5

My little girl has been attending The Laurels for 6 months now and we have been thrilled with her progress so far. She loves coming to nursery and we struggle to get her home sometimes in the evenings! The staff have been wonderful with her and we love seeing the relationships she has formed with her
key workers. We are so happy we found The Laurels - thank you for everything!

Reply from Charlotte Whyatt, Marketing and Communications Executive at The Laurels Nursery School

Hi, thank you for taking the time to leave a review. Our friendly, knowledgeable team provide a variety of stimulating activities throughout the nursery day in conjunction with our education programmes. This allows children to develop important skills whilst having plenty of fun.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been going to the preschool for just under a year, we moved to The Laurels Nursery School after having problems at a different preschool. My daughter loves going to 'school' and has made some lovely friends. She enjoys taking part in all the activities available and loves bringing home
all her artwork. My daughter has come on a lot while at The Laurels Nursery School and is even trying lots of new foods thanks to the meals provided. The staff are great and very approachable. We have also enjoyed being able to participate in the little party afternoons that the preschool has put on for the parents to join their children and see what they get up to at preschool.

Reply from Charlotte Whyatt, Marketing and Communications Executive at The Laurels Nursery School

Hi, thank you for taking the time to leave a review. It's fantastic to hear that your little one is loving her time here! Our team works hard to create a supportive, nurturing enviroment where all children can learn, grow and thrive. Children can enjoy plenty of fun, engaging activities alongside our specially designed education programmes. Our nutritious nursery meals are freshly prepared onsite by our qualified nursery chefs giving children the opportunity to enjoy plenty of delicious flavours.


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Overall Experience  Overall Experience 5.0 out of 5

Amazing nursery, my little boy is so excited every time it's time to go into nursery. Very professional and informative about what he's getting up to and eating at the nursery. All staff are very friendly and welcoming each and every time we arrive.

Reply from Charlotte Whyatt, Marketing and Communications Executive at The Laurels Nursery School

Hi, it's so great to hear that you and your family have had such a fantastic experience with us! Thank you for taking the time to leave a review, it is very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Our little boy has settled into nursery and absolutely loves it. He loves the different activities and the different experiences but mostly he loves the staff! The home-from-home feel and the amazing care and attention shown by all staff really make The Laurels stand out for us.

Reply from Charlotte Whyatt, Marketing and Communications Executive at The Laurels Nursery School

Hi, we are so pleased to hear that your little one is enjoying his time at our nursery! Thank you for taking the time to leave a review, it is very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

The Laurels Nursery School is a wonderful place! They are so accommodating and caring. Always happy to help and nothing is too much trouble.
Real care is taken to ensure our child's needs are met and he thoroughly enjoys attending.
We have watched his skills develop and improve and his confidence
grow.
It's wonderful to know he truly is cared for by the team!

Reply from Charlotte Whyatt, Marketing and Communications Executive at The Laurels Nursery School

Hi, we are delighted to hear that you and your family have had such a fantastic experience with us! Thank you for taking the time to leave a review, it is very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Our child has been attending this nursery since January and we would highly recommend it, she is happy and settled. She is always happy to see the staff who all fuss her and know her by name. The staff are extremely friendly, supportive and caring. They do a range of fun activities with the children
and keep us well-updated throughout the day. Our little one has developed a lot since attending nursery. She often comes home having learnt new skills in a safe, fun and friendly environment.

Reply from Charlotte Whyatt, Marketing and Communications Executive at The Laurels Nursery School

Hi, we are delighted to hear that you and your family have had such a fantastic experience with us! Thank you for taking the time to leave a review, it is very much appreciated.


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Overall Experience  Overall Experience 3.0 out of 5

Well-managed nursery. Outdoor activities are poor. Had a few issues with communication. My daughter is happy here and enjoys going. Have attended two parents' evenings both pointless, with no extra details or structure.

Reply from Charlotte Whyatt, Marketing and Communications Executive at The Laurels Nursery School

Hi, thank you for taking the time to leave a review and for providing us with feedback. Your concerns raised are being taken seriously and if you would like to discuss anything further, please don’t hesitate to contact our customer services team.


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Current Review Score: 9.8 (9.788)

Overview of Review Score

The Review Score of 9.8 (9.788) out of 10 for The Laurels Nursery School is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.788 for The Laurels Nursery School is calculated as follows: ( (218 Excellents x 5) + (36 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 264 Ratings = 4.788

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Laurels Nursery School is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 number of registered child places is 16, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (1)

Natasha

Natasha Miller

Job Title: Nursery Manager

Natasha has enjoyed working within a nursery setting since 2008, starting her career as a student and progressing up the ranks to Nursery Manager. She is Level 3 qualified, the Designated Safeguarding Officer and Paediatric First Aid trained.


Frequently Asked Questions about The Laurels Nursery School

What is the Age Range of Children that The Laurels Nursery School accepts?

The Laurels Nursery School accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is The Laurels Nursery School Open?

The Laurels Nursery School is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does The Laurels Nursery School have capacity for?

The Laurels Nursery School has capacity for a total of 80 Children.

How far is The Laurels Nursery School to the centre of Leicester?

5.8 mile(s) as the crow flies, distance by road may be significantly further.