Alphabet Day Nursery

Camp Hill Centre, Hunsbury Hill Road, West Hunsbury, Northampton NN4 9UW
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9.4 20 Reviews
  • Alphabet Day Nursery, Northampton
Alphabet is a family owned and operated business, first established in Kingsthorpe Village in 1994. Now located in West Hunsbury, Alphabet Day Nursery provides year round care on a full day basis.

The setting is open between 07:30 and 17.30. The nursery is rated as Outstanding by Ofsted (November 2023).

Please give the team a call or send an email, they would be delighted to meet you and welcome you into the Alphabet Family.

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Care Provided by Alphabet Day Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Owner
  • Alphabet Day Nursery
  • Person in charge
  • Angela Evans (Head of Nursery)
  • Number of Childcare Staff
  • 12
  • Total Places for Children
  • 77
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-17:30
    Tuesday 07:30-17:30
    Wednesday 07:30-17:30
    Thursday 07:30-17:30
    Friday 07:30-17:30
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for Alphabet Day Nursery

  • We do not offer term time only, school days or half days.
    We accept funding from 9 month to 5 years
    We accept two, three and four year old funding, Childcare vouchers, TFC etc
  • Parking

  • Car Park outside premises


Alphabet Day Nursery Reviews (20)

9.4

Alphabet Day Nursery has a Review Score of 9.4 (9.359) out of 10, based on 10 reviews in the last 2 years. Over all time Alphabet Day Nursery has 20 reviews.

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Review from Adam S (Father of Child) published on 5 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been at Alphabet Day Nursery for about 2 years and we could not be happier. Such great staff and she absolutely loves it. Childcare is costly everywhere these days, but at Alphabet, I am always happy that it's money very well spent. The staff are always prompt and helpful and as our
daughter has progressed through the different age groups, she has flourished.

Reply from Angela Evans, Owner at Alphabet Day Nursery

Thank you Adam, we will miss you all very much. Safe travels and hope to see you in 2025!


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Review from E M (Mother of Child) published on 25 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted with the care Alphabet Day Nursery provides. Alphabet does lots of small things which make all the difference - for example, when we asked to look around and were asked for our daughter's name, the invitation to look around included our daughter's name too. It was clear from this point
on that the children are at the heart of everything Alphabet does.
Our daughter settled quickly after starting and the settling-in process was very individualised to her. When I collect her every day, I am informed what she has been doing, what she has eaten and how long she has slept. The staff, many of whom have been at the nursery for a significant period of time, are always friendly and chatty. We would not hesitate to recommend Alphabet to other parents, our daughter absolutely loves it and despite only attending for a short period of time is already thriving. Thank you for going above and beyond Alphabet, we are so happy we found you.

Reply from Angela Evans, Owner at Alphabet Day Nursery

Well now I can't do any more work as am crying - thank you so much, we are absolutely delighted you have joined the Alphabet Family.


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Review from C J (Mother of Child) published on 6 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were looking for somewhere asap for my daughter and I was so worried as everywhere we had viewed just didn't fit her needs or the days, I found Alphabet and wow! They have been nothing but helpful from day 1 got us in straight away for inset days fitted around our schedule which is something we found
so difficult to find in a nursery and the staff there amazing, so helpful and made leaving my daughter easier for me as I know she loves it here. Thank you to you guys for making it such an easy and stress-free transition for us both and we look forward to all the memories to be made with you.

Reply from Angela Evans, Owner at Alphabet Day Nursery

Thank you so much, we are thrilled you chose to come and join the Alphabet Family.


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Review from Hayley B (Mother of Child) published on 13 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have just moved our son from another setting that he had been attending for nearly two years. I was extremely anxious about moving him, and after multiple incidents in the previous setting, I took the plunge after hearing so many positive things from my sister-in-law. I could not be any happier with
the staff or the setting! My little one jumps with joy out of the nursery, and after very few ‘settling in’ sessions, has already told me that he loves alphabets (we asked for less as I’m about to welcome baby number two, so wanted him in for longer hours to be used to it).
Sleep was a major factor for us - my toddler hadn’t slept in his last nursery for well over a year. Alphabet staff got him to nap for an hour on his first full day! Making all the difference to his happiness.
The staff have worked with us as parents and are guided by the needs of my child. He has warmed to the staff due to the consistent faces he sees, and we couldn’t be any happier to have moved him! Thank you for everything.

Reply from Angela Evans, Owner at Alphabet Day Nursery

Thank you so much, Hayley; we are so pleased that you chose to come to us and join the Alphabet Family.


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Review from Daniel K (Father of Child) published on 12 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

The nursery itself and all the nursery nurses/carers who work there were lovely.
However, I am writing this review in relation to an experience with the administrative team/head office.
Due to our changing circumstances at home, we informally asked one of the nurses about the 4-week leaving policy.
Later that day we received quite a demanding e-mail from one of the administrators, asking us to confirm as soon as possible if we were leaving them, saying that they would waive the notice so that they could take in another customer.
My wife explained in a series of e-mails that we needed our babies to stay in the nursery for another month, the administrator continued to ask another 4 times for us to take our babies out as soon as possible.
This is akin to a restaurant kicking out a paying customer so they can get a new customer in, this is not how you should treat your customers, regardless of whether or not you are a small business.

Reply from Angela Evans, Owner at Alphabet Day Nursery

There are two sides to every story and our experience of this was quite different. However we do not need to explain that here, it is personal to us/you and we do not feel the need to justify our request which was in line with comments made, queries about notice, emails we received and our previous experience earlier in the year with your custom. The request was politely made in order to help someone who was in great need, urgently requiring a place to avoid a very difficult situation. Your choice to keep notice was accepted and you were invoiced accordingly. We asked to speak to you, tried to speak on the telephone and asked to meet in person. This was all refused which is a great shame as could have been resolved. We wish you all the very best for the future and thank you for choosing us on two occasions this year.


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Review from Holly W (Mother of Child) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Alphabet Nursery are wonderful! They are so welcoming and friendly to both my son and myself. I can talk freely to them about any worries or concerns I have and they do their absolute best to help. I trust them 100% with my son. Thank you for all your hard work, enthusiasm, knowledge and
support. You are quite simply, amazing!

Reply from Angela Evans, Owner at Alphabet Day Nursery

Thank you so much Holly, we are so happy you chose to join us.


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Review from Jade W (Mother of Child) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a terrible experience with a previous nursery, I was very dubious about whether my son would ever settle down.
All of the staff within the setting have taken the time to help me, and more importantly my son. He now thrives there and absolutely loves attending. Communication is excellent and all
of the staff are happy to help with anything you should need. We currently travel 20 minutes to reach Alphabet Day Nursery, but knowing he is well looked after means that we continue to send him without hesitation.
I can’t recommend the nursery enough and I’m so glad that he now attends a nurturing setting where he can thrive.

Reply from Angela Evans, Owner at Alphabet Day Nursery

Jade, this is just wonderful. Thank you so much. We are absolutely thrilled you are with us and your child is so happy.


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Review from S B (Father of Child) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was anti-nursery when my firstborn was due to start nursery as I had heard stories and watched the news about what happens behind the scenes.
I viewed a lot of nurseries and my judgement of them was proving my theory correct until I looked at Alphabet Day Nursery.
This all happened ten years ago
and since then all four of my children have attended this nursery for three years each. My youngest still attends.
The staff are amazing and there aren't enough beautiful and wonderful words to describe them. They are truly amazing. I wouldn't trust leaving my kids anywhere else!
If it wasn't for the ladies at this nursery, my children wouldn't be where they are today as they have played a massive part in developing them and getting them ready for school. Thank you.
I cannot say thank you enough.
If you want to pick a nursery for your children, this is the one you should pick! Million per cent trusted and recommended.
P.S. The management is brilliant too.

Reply from Angela Evans, Owner at Alphabet Day Nursery

Now in tears, this is so beautiful, thank you so much. We are going to start a campaign for baby number four - you can't leave us after all this time!


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Review from Paul W (Father of Child) published on 6 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are incredible and a credit to their profession. Both of my children have come to this nursery and always were ahead of where they should have been in their development, having them mix with different children gave them the confidence for when they started school. Am happy that my third child
will start here in September as I wouldn't trust anyone else but these fabulous girls to look after him and see him develop like my other two. Would always recommend this nursery to anyone that asks as I know that they will be in the safest and
most capable of hands.

Reply from Kelly, Owner at Alphabet Day Nursery

Thank you so much, we are so lucky to have you and your family.


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Review from K P (Mother of Child) published on 10 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just got the urge to message because I have spent the evening with my very upset sister-in-law whose little boy goes to a different childcare setting and it’s not going very well at all.
Whilst consoling her and thinking of options and ways forward I found it incredibly hard not to boast about just
how amazing Alphabet is and how the day we came to visit back in 2018 we really did find a diamond for both my girls. Everything you do for our children and their development but also the love and care they get and the way the staff make us feel as parents is just incredible and irreplaceable. Conversations like this evening just hit home how lucky we are to have found you.
Thank you. For everything. We really appreciate it!

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Review from Carolina A (Mother of Child) published on 6 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic and loveable staff, who make my daughter very happy. She absolutely loves going to Alphabet Nursery. Nursery staff play such an important role in our kids’ lives and I am so grateful that my daughter is so well taken care of.

Reply from Angela Evans, Owner at Alphabet Day Nursery

That's wonderful, thank you so much, Carolina, we are so touched by your lovely words.


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Review from Sydnee R (Mother of Child) published on 6 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the service received from the nursery. The staff are great, helpful and friendly. Our daughter enjoys going and always comes home happy, which is lovely and means we do not have to worry whilst at work.

Reply from Angela Evans, Owner at Alphabet Day Nursery

Thank you very much Sydnee, so happy to hear this!


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Review from Laura S (Mother of Child) published on 6 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Alphabet Day Nursery team is the best. I have known them for around ten years now when my niece started. Two ladies looked after her, and they were amazing. As soon as I had my first daughter, I knew she would go to Alphabet, and once again, one of the same ladies was her favourite until another
lady joined the team! I am so happy with the Alphabet family that I have transferred to them just because I don't see anybody else that can look after my daughters better than them, and am saying daughters because my second daughter just started, and I can tell how much she loves it because I had no tears!

Reply from Angela Evans, Owner at Alphabet Day Nursery

This is so beautiful, Laura; we're expecting number three soon, so you never have to leave us!


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Review from Nick C (Father of Child) published on 6 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an all-round good nursery. The staff clearly care for the children and have good relationships with them. My kids come back with stories of all the things they've been doing which sound really engaging. The information given out to parents is comprehensive and the staff are happy to talk about
any questions or concerns. My 4-year-old tells me the food is good too.

Reply from Angela Evans, Owner at Alphabet Day Nursery

Thank you, Nick, very grateful for your lovely review.


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Review from Amy B (Mother of Child) published on 5 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Alphabet Day Nursery and their staff are absolutely fantastic; my eldest has been attending for nearly a year and my youngest has also just started - it was never even a question of taking the youngest anywhere else because our eldest has always been so happy there, she's excited to go in each morning.
The staff are friendly, caring, and they have a real way with the kids. Highly recommend!

Reply from Angela Evans, Owner at Alphabet Day Nursery

Thank you Amy, very grateful and so thrilled you will be with us for a few more years to come.


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Review from C R (Mother of Child) published on 5 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the school the teachers are all lovely, very welcoming and there is always an update on my son's day, what he ate, how he is doing and if he had a good or bad day. They are always friendly and most importantly my son loves going to school.

Reply from Angela Evans, Owner at Alphabet Day Nursery

Thank you C R, so happy you chose us and are happy.


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Review from Suzanna S (Mother of Child) published on 5 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursery is amazing. My son absolutely loves going here and has developed so well. Any concerns are always raised with us and vice versa, also the concerns I had were dealt with empathy and kindness. The atmosphere is very much like an extended family, it gives me real peace of mind knowing that
my little one is in such safe hands. He is absolutely thriving and loving life here. What an absolute godsend especially through lockdown! The facilities are great, the staff are amazing and there is always great communication. I could not recommend higher!

Reply from Angela Evans, Owner at Alphabet Day Nursery

Thank you so much, Suzanna, we are so pleased you are happy.


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Review from Valentina B (Mother of Child) published on 4 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter absolutely loves going to this nursery! She walks in very happily when we drop her off in the morning and she comes home in a very good mood when we pick her up. All the staff at the nursery are very polite and caring. The management team is very helpful. We are very happy we chose this
nursery and we would definitely recommend it.

Reply from Angela Evans, Owner at Alphabet Day Nursery

Thank you so much, Valentina - we are thrilled so you are so happy.


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Review from Rhiannon KB (Mother of Child) published on 4 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An amazing, nurturing environment for both of my children. Staff are attentive, feedback on progress both regularly and generally make the process of leaving my two easy, as I know they learn lots whilst there. I'm overwhelmed by how dedicated the staff are to each child and have recommended the nursery
to several people because of this. I'm confident that both of my children will leave the nursery setting in full readiness for school, ready to take on the world.

Reply from Angela Evans, Owner at Alphabet Day Nursery

Thank you so much, Rhiannon, this is absolutely lovely and we are so grateful.


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Review from Hannah C (Mother of Child) published on 4 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely nursery with excellent, friendly staff. I'm always impressed with how safely the staff have been handling things since the start of the pandemic, splitting the children off into separate bubbles based on age group, always wearing masks at drop-off and pickup, and having social distancing measures
in place for the parents. There's also great, frequent communication via email so I always feel informed. I have 2 kids at this nursery and they always come home happy at the end of the day.

Reply from Angela Evans, Owner at Alphabet Day Nursery

Thank you, Hannah, we're so pleased that we have been able to reassure you during the Pandemic.


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Current Review Score: 9.4 (9.359)

Overview of Review Score

The Review Score of 9.4 (9.359) out of 10 for Alphabet Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.875 for Alphabet Day Nursery is calculated as follows: ( (114 Excellents x 5) + (1 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 120 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.484 Points relating to the number of positive Reviews for Alphabet Day Nursery is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 number of registered child places is 15.4. 9 Positive Reviews ÷ 15.4 = 0.584

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Frequently Asked Questions about Alphabet Day Nursery

What is the Age Range of Children that Alphabet Day Nursery accepts?

Alphabet Day Nursery accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Alphabet Day Nursery Open?

Alphabet Day Nursery is open: Monday 07:30-17:30, Tuesday 07:30-17:30, Wednesday 07:30-17:30, Thursday 07:30-17:30, Friday 07:30-17:30.

How many Children does Alphabet Day Nursery have capacity for?

Alphabet Day Nursery has capacity for a total of 77 Children.

How far is Alphabet Day Nursery to the centre of Northampton?

1.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Alphabet Day Nursery to verify any information. View our terms and conditions. Alphabet Day Nursery has a Platinum Service – more info.