Windermere Day Nursery (Kettering)

Haweswater Road, Kettering NN16 8LX
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9.8 151 Reviews
  • Windermere Day Nursery (Kettering), Kettering
Windermere Day Nursery is a beautiful purpose built day nursery, developed on behalf of Kettering General Hospital to care for the children of Trust employees and of the local community. The nursery has a homely and friendly atmosphere, with a team of highly qualified and experienced staff to inspire and develop your child's skills.

Children are taught to care about the world they live in and the nursery is proud to have gained an Eco Schools Green Flag Award.

At Windermere children have six main playrooms for individual age groups. The outside area consists of a sectioned garden, comprising of grassy areas and also individual garden areas for each age group. This ensures the children have access to a variety of outdoor stimulation with an opportunity to explore, learn and play.

Care Provided by Windermere Day Nursery (Kettering)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Amy McCulloch (Manager)
  • Number of Childcare Staff
  • 38
  • Total Places for Children
  • 116
  • Age Range
    • from 0 years 2 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Inset Days
  • Parking
  • Free parking is available onsite.


Windermere Day Nursery (Kettering) Reviews (151)

Total of 151, showing 41-60
9.8

Windermere Day Nursery (Kettering) has a Review Score of 9.8 (9.755) out of 10, based on 22 reviews in the last 2 years. Over all time Windermere Day Nursery (Kettering) has 151 reviews.

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the nursery. The management and staff are very good. I am so thankful to the teachers. I feel my daughter is well supported by her teachers. The nursery has adequate facilities for the total improvement of kids in all aspects. I had a fear in the beginning about how my daughter
would cope with nursery but she was very supported by her teachers. Thank you, Windermere.

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Overall Experience  Overall Experience 5.0 out of 5

My kids have loved being at Windermere, the staff in their rooms always make each day interesting for them. They have both thrived and have enjoyed the environment in their rooms.

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Overall Experience  Overall Experience 5.0 out of 5

The nursery is absolutely fantastic. My daughter has thrived during her time here. All of the staff are lovely and approachable. I would highly recommend.

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Overall Experience  Overall Experience 5.0 out of 5

I find the staff friendly, nice and welcoming. My daughter loves coming to nursery. I would recommend Windermere Day Nursery to everyone! Best nursery in Kettering!

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Overall Experience  Overall Experience 5.0 out of 5

Windermere has helped my child flourish. She is confident with her peers and adults. She is able to write her own name and count to fifty. Every member of staff is a credit to the company. They know every child's needs and wants.

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Overall Experience  Overall Experience 5.0 out of 5

The nursery has been such an amazing experience for my daughter for the last two years. She has grown. All the staff have been amazing and very approachable in the pre-school room. I have really built a relationship with the staff. Front of house is always easy to talk to.

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Overall Experience  Overall Experience 5.0 out of 5

Our daughter settled in instantly at Windermere and is always so happy and excited to go into Nursery.
The staff and management team are very welcoming, friendly and extremely helpful.
The large garden areas are great for our daughter who loves to play outdoors.
I would definitely recommend Windermere
Day Nursery!

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Overall Experience  Overall Experience 5.0 out of 5

Windermere Day Nursery is an excellent provision for children. My child has been attending the nursery for 3 years, and I would highly recommend it. Any issues are dealt with straight away and communication between the parent and key workers is excellent. Relationships between the children and adults
are also excellent. The topics for learning are interesting and enjoyable. Thank you Windermere.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter had to move to Windermere Day Nursry when her nursery closed due to Covid-19. It was a stressful time for everyone but the staff at Windermere made the whole situation a whole lot easier. My little girl settled really quickly and has had a great time in the year she's spent there.
For
various reasons we've had to use different nurseries and Windermere has definitely been the best. It's organised, welcoming and caring.

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Overall Experience  Overall Experience 2.0 out of 5

Unfortunately, this nursery is not as good as it was in the pre-covid phase. The quality of this nursery has drastically dropped down now. Some staff are good and caring but a few of them are rude and unpleasant. This nursery doesn't provide any support even for special needs children. Staff are overworked
so they don't really bother about kids and their requirements. There is always a long queue of parents outside of the nursery to pick up their children, parents will wait there for a long time in heavy rain and freezing cold with no proper shelter. Parking is always a long term issue. Staff is not capable to take care of children with a temper tantrum, as they lose their own temper because of overwork and some of them even look incompetent. They even don't bother to reply to parent's email, as they like to ignore it always. The childcare app is just a formality there, with just an occasional update of children's activities. They even don't bother to inform me when they changed my son's key person.

Reply from Amy McCulloch, Nursery Manager at Windermere Day Nursery (Kettering)

Firstly, I was very grateful for the opportunity you gave me to clear up some misconceptions about our Ofsted-rated Outstanding nursery and our Covid-secure operating procedures. It is important that I stress again we have a highly qualified Special Educational Needs Coordinator, who has been at the nursery for eight years, and an enviable record of close co-operation between my teams and community experts to ensure all our children are fully supported in their development.
Covid-secure operation has prevented parents from entering the nursery but they have welcomed our many forms of communication and the gifted umbrellas last summer to protect them during the winter months. A basket of more of these umbrellas is sited in the porch which also provides further cover during exceptionally busy times at nursery when social distancing requirements can result in queues.
Be assured we believe our partnership with parents is absolutely vital.


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Overall Experience  Overall Experience 4.0 out of 5

Our son has been attending the nursery since he was a baby. He has come on leaps and bounds, in all aspects, especially speech. The staff are very friendly, welcoming, responsive and always put your mind at rest and listen to any concerns. I do sometimes ring and see how our son is and they do not mind
at all and are happy to help! Great for when I left my baby for the first time. Great meals and activities for the children, our son always has so much fun with his friends. Updates and images are uploaded onto an app as well as assessments, so parents can regularly see how their little one is getting on.

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Overall Experience  Overall Experience 4.0 out of 5

My son has been attending this nursery since he was 20 months old and he’s always excited to go there. Good and friendly staff, great meals, excellent communication from the management and clean learning environment for kids.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter started at Windermere in June 2020. She has settled in really well with the support of the lovely staff. I get sent photos and updates on how she is and she really seems to be enjoying it. The staff keep me informed and updated regularly and are always at the end of the phone to answer my
questions. I feel at ease knowing she’s really cared for and I can’t thank the staff enough especially as it’s not easy times due to COVID-19. I would highly recommend this nursery.

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Overall Experience  Overall Experience 5.0 out of 5

1. Staff are very friendly and helpful while being professional.
2. Constructive feedback given by parents is always taken in a positive manner.
3. I would recommend this nursery any day.
4. I am an ambitious Dad and want my child to excel in academics. This concern of mine has been taken up positively
by the staff. My eldest starts school in September and I am paying for him to continue at the nursery through summer with a focus on getting the child "school ready". The staff have taken my feedback on board and are working with the child accordingly, without putting too much pressure on him.
5. I have two little boys at this nursery going all day, five days a week. No discount other than a 10% sibling discount for the older child. So yes, the fees do add up to close to £2,000 a month for the family. During these times of the Coronavirus and a bleak job market, it is a stretch for the family but we are managing as we have a little one at home that needs extra care at this time.

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Overall Experience  Overall Experience 5.0 out of 5

My little boy has been attending Windermere nursery for approx 2 years. I have nothing but good things to say, from the care they provide for my son and the responsiveness to parents emails/phone calls.
My son adores going to nursery and feels supported and cared for by all of the staff. They do a
wide range of activities with the children and encourage any particular interests they may have! They spend a lot of time outside and my son has gone on trips outside of the nursery.
I would 100% recommend Windermere nursery to anyone looking for childcare in and around Kettering.

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Overall Experience  Overall Experience 5.0 out of 5

My 10-month-old daughter started at Windermere in June and I could not have hoped for a better experience. During the COVID-19 pandemic, the staff were informative, understanding and eased any concerns that I had. She has settled in like an absolute dream and hasn't been unsettled by the experience
at all, which is a massive weight off my shoulders returning to work.
I can't thank them enough and I look forward to seeing my daughter continue to thrive.

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Overall Experience  Overall Experience 5.0 out of 5

My child enjoys her time in the nursery and has learned a lot as well. They are a family first nursery as well, especially throughout the pandemic. I feel safe to leave her there most of all, even during the Covid-19 pandemic. I would recommend them to anyone who needs their services.

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Overall Experience  Overall Experience 5.0 out of 5

My son attends this nursery, the care he receives is just simply the best, the staff are always very helpful and knowledgeable, it's very clear they are very passionate about the children and nursery. The activities that the nursery provide is outstanding. I would highly recommend Windermere. I can
go to work safe in the knowledge that he is being cared for.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Windermere since she was 11 months. She loves going to nursery and has thrived since starting there. This is because of the fantastic staff who really take time to get to know the children and who go above and beyond in their care of them.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff, always so smiley and welcoming even when busy, especially just before lockdown when no one knew what was going to happen.
We have been constantly contacted by the nursery with updates about children returning with no pressure to choose yes or no.
Cannot wait for our daughter to go
back, she loves going and is educated and nurtured to a very high standard.

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Current Review Score: 9.8 (9.755)

Overview of Review Score

The Review Score of 9.8 (9.755) out of 10 for Windermere Day Nursery (Kettering) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.807 for Windermere Day Nursery (Kettering) is calculated as follows: ( (217 Excellents x 5) + (43 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 264 Ratings = 4.807

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.948 Points relating to the number of positive Reviews for Windermere Day Nursery (Kettering) is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 116 number of registered child places is 23.2. 22 Positive Reviews ÷ 23.2 = 0.948

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (20)

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Meet the Team (1)

Amy

Amy McCulloch

Job Title: Nursery Manager

Joined: 2018

Amy is the Manager of Windermere Day Nursery in Kettering and has a wealth of experience, having worked in the early years sector for 29 years. Amy worked as a Manager for 17 years at her previous setting, before joining Childbase Partnership and becoming manager in 2018. Amy has numerous qualifications, including her Level 3 in Childcare.


What is your favourite feature of Windermere?
My favourite feature is the large and spacious garden which is quiet and calming with lots of areas for the children to explore. The nursery rooms are not only separated for the age groups but also have separate rooms within those areas, allowing lots of free flow for the children to aid us in creating fantastic, engaging, enabling environments.


I am most proud of the long-standing experienced team, that works together supporting each other and sharing ideas and knowledge of the children we care for to make sure each child experiences the best day every day. There is a good team spirit on the whole and a “want to achieve attitude”.