Bright Horizons Wooldale Early Care & Education Centre has a Review Score of 8.9 (8.931) out of 10, based on 5 reviews in the last 2 years. Over all time Bright Horizons Wooldale Early Care & Education Centre has 48 reviews.
Review from Steve H (Father of Child) published on 19 February 2021
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Review from K D (Mother of Child) published on 19 February 2021
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Review from J D (Mother of Child) published on 10 February 2021
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Review from Courtney P (Mother of Child) published on 15 December 2020
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Review from S H (Mother of Child) published on 1 April 2020
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Review from Jade S (Mother of Child) published on 13 March 2020
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Review from L T (Mother of Child) published on 13 March 2020
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Review from P S (Mother of Child) published on 13 March 2020
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Review from J S (Mother of Child) published on 9 March 2020
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Review from Lee M (Father of Child) published on 15 October 2018
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Review from Paul T (Father of Child) published on 15 October 2018
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Review from Helen S (Mother of Child) published on 28 September 2018
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Review from Hayley B (Mother of Child) published on 24 April 2018
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Review from Chris D (Father of Child) published on 19 April 2018
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Review from Dhanashree S (Mother of Child) published on 10 October 2017
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My daughter has developed leaps and bounds. Thanks to the staff
Reply from Katherine O'Brien, Digital Marketing Coordinator at Bright Horizons Wooldale Early Care & Education Centre
Thank you for taking the time to submit a review and thank you for your kind comments about the nursery staff.
I can see you have marked the Management poor and a few others as satisfactory, if you have any other concerns you would like to discuss further please do talk to the new Manager who is now in place at the nursery and she will be more than happy to spend some time with you.
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Review from Olivia F (Mother of Child) published on 10 October 2017
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Review from Hollie U (Mother of Child) published on 5 October 2017
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Review from Michelle E (Mother of Child) published on 5 October 2017
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Review from Ellie D (Mother of Child) published on 13 September 2017
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Reply from Katherine O'Brien, Digital Marketing Coordinator at Bright Horizons Wooldale Early Care & Education Centre
Thank you for taking the time to give your feedback as we do value all feedback. I have fed this information back to the Nursery Manager. If your child is still with the nursery the new manager would really like for you to come in and discuss this. We want to ensure you are 100% happy with your nursery and feel comfortable that you can openly discuss your concerns with her.
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Review from Shaun T (Father of Child) published on 6 September 2017
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The Review Score of 8.9 (8.931) out of 10 for Bright Horizons Wooldale Early Care & Education Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.9 out of 5 from 5 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Bright Horizons Wooldale Early Care & Education Centre is calculated as follows: ( (60 Excellents x 5) ) ÷ 60 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.931 Points relating to the number of positive Reviews for Bright Horizons Wooldale Early Care & Education Centre is based on 5 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 number of registered child places is 11.6. 5 Positive Reviews ÷ 11.6 = 0.431
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Job Title: Nursery Manager
Joined: 2021
Ginny has over 30 years of experience in childcare, including working at various nurseries and Out of School clubs within Bright Horizons.
She holds a level 3 qualification and enjoys attending training and using that knowledge to further support the children's learning and development.
Ginny lives in Higham Ferrers with her husband and daughter, her son is a primary school teacher in Sheffield. She enjoys running and spending time being active with her family.
She is a member of a local running club, and has completed Marathons in the past, but does not currently have a plan to complete another one.
Job Title: Deputy Manager
Hello, I am Laura the deputy manger
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