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Ashbourne Day Nurseries at New Ollerton has a Review Score of 9.5 (9.477) out of 10, based on 14 reviews in the last 2 years. Over all time Ashbourne Day Nurseries at New Ollerton has 29 reviews.
Review from M W (Mother of Child) published on 17 April 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations at Ashbourne Day Nurseries at New Ollerton
Thank you for your lovely review. We are so pleased to hear how happy you are with the care your little one is receiving and that you have found the baby room to be such a positive environment. The team work hard to make sure each child feels safe, supported and nurtured, so your kind words mean a lot. We really appreciate your recommendation and are so glad you chose Ashbourne.
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Review from Amy A (Mother of Child) published on 17 April 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations at Ashbourne Day Nurseries at New Ollerton
Thank you for your kind words. We know how hard it can be returning to work and leaving your little one, so it means a great deal to hear how supported you have felt. We are so pleased your daughter is happy and thriving with us and that you feel reassured by the regular communication. Your recommendation is appreciated and we are so glad to have you both with us.
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Review from Kirsten L (Mother of Child) published on 17 April 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations at Ashbourne Day Nurseries at New Ollerton
Thank you for taking the time to share your experience. It means a great deal to hear how long your son has been with us and that the care from the team has remained consistent throughout. We are really pleased that he enjoys coming in and sharing stories about his day. Thank you also for your feedback on invoicing. We are glad any issues have been quickly resolved and we will continue working to make the process as smooth as possible. We really appreciate your kind words and ongoing support.
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Review from S S (Mother of Child) published on 17 April 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations at Ashbourne Day Nurseries at New Ollerton
Thank you for your kind feedback. We are so pleased to hear how well your child has settled in and that he enjoys his days with us. It's great to know you have felt supported and comfortable asking questions along the way. We will make sure your kind words are shared with the whole team. Your appreciation really does mean a lot.
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Review from P C (Mother of Child) published on 17 April 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations at Ashbourne Day Nurseries at New Ollerton
Thank you for sharing your experience. It's wonderful to hear how much your daughter has grown in confidence since joining us and that her speech has come along so well. The team will be so pleased to know that their care and support has made such a difference. We are delighted that you felt that sense of connection from your very first visit.
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Review from Katie H (Mother of Child) published on 17 April 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations at Ashbourne Day Nurseries at New Ollerton
Thank you so much for your kind words. We completely understand how emotional it can be leaving your little one for the first time so it means a great deal to hear that you have felt so supported throughout the settling in process. We are really pleased the updates and photos have helped ease those early worries and that the nursery already feels like a home from home. Thank you for placing your trust in us. We are so glad to have you with us.
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Review from Libby P (Mother of Child) published on 17 April 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations at Ashbourne Day Nurseries at New Ollerton
Thank you for such a lovely review. It's wonderful to hear that you felt confident choosing Ashbourne and that your little one is thriving in our care. We are so pleased you have seen the benefits of the different activities and the way children of all ages interact with each other. The team will be so touched by your kind words and we are delighted to hear that it feels like a home from home for your family.
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Review from A I (Father of Child) published on 17 April 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations at Ashbourne Day Nurseries at New Ollerton
Thank you for your lovely feedback. We're so pleased to hear how much your son enjoys his time with us and that you feel so welcomed by the team. It's great to know the new app is helping you stay connected with his day too. Your recommendation means a great deal to us and we really appreciate you taking the time to share your experience.
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Review from B R (Mother of Child) published on 17 April 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations at Ashbourne Day Nurseries at New Ollerton
Thank you for your kind words. It really means a lot to hear how much you value the care and attention your daughter receives. The team takes great pride in getting to know each child and supporting them with compassion, so your feedback is truly appreciated. We will make sure your thanks are shared with everyone, including the manager. We're so pleased to have your family as part of the nursery.
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Review from Nicole C (Mother of Child) published on 2 November 2023
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5.0 out of 5
Reply from Marketing Team, Marketing at Ashbourne Day Nurseries at New Ollerton
Thank you for taking the time to share your experience. We are thrilled to hear your daughter loves attending nursery!
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Review from Kirsty N (Mother of Child) published on 30 October 2023
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5.0 out of 5
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Review from Giorgina R (Mother of Child) published on 6 October 2023
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4.0 out of 5
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Review from Kirsty M (Mother of Child) published on 6 October 2023
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5.0 out of 5
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Review from Kirsty R (Mother of Child) published on 6 October 2023
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5.0 out of 5
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Review from L G (Grandmother of Child) published on 24 February 2023
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5.0 out of 5
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Review from Shanice C (Mother of Child) published on 29 August 2022
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5.0 out of 5
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Review from Martin P (Grandfather of Child) published on 24 August 2022
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5.0 out of 5
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Review from Morgan D (Mother of Child) published on 20 August 2022
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5.0 out of 5
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Review from Carly L (Mother of Child) published on 14 August 2022
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5.0 out of 5
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Review from Chloe T (Mother of Child) published on 20 February 2019
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5.0 out of 5
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The Review Score of 9.5 (9.477) out of 10 for Ashbourne Day Nurseries at New Ollerton is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.804 for Ashbourne Day Nurseries at New Ollerton is calculated as follows: ( (139 Excellents x 5) + (25 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 168 Ratings = 4.804
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.673 Points relating to the number of positive Reviews for Ashbourne Day Nurseries at New Ollerton is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 104 number of registered child places is 20.8. 14 Positive Reviews ÷ 20.8 = 0.673
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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